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BRULA NEO operating instructions
Dated 03/18
Page 19 of 24
12. General warranty conditions
Scope of application
These general warranty terms apply for the contractual relationship between
the manufacturer, BRULA GmbH, and the dealer/distributor. They are not
congruent with the contractual and warranty terms which the
dealer/distributor offers his customers in individual cases.
General information
This product has been manufactured in compliance with current standards
of quality control. The materials used have been carefully selected and - like
the production process - are subject to on-going quality control. Specialist
knowledge is required when assembling and installing the product.
Therefore, the product must only be installed and started up by specialist
technical staff in compliance with current statutory provisions.
Warranty period
The standard warranty terms only apply within Germany and the European
Union. The warranty period and scope of the warranty are ensured within
the framework of these conditions outside the statutory warranty which
remains unaffected. BRULA GmbH offers a 5-year guarantee in respect of:
- main carcass fireplace doors
Spartherm Feuerungstechnik GmbH offers a 24-month warranty in respect
of operating components such as handles, setting levers, shock absorbers,
electrical and electronic components such as fans, rotational speed
controllers, the manufacturer's original spare parts, all items purchased as
additional extras and all safety appliances.
BRULA GmbH offers a 6-month warranty in respect of consumables
mounted in the fire area such as chamotte, vermiculite, fire grates, seals and
glass ceramic.
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