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55 Chapter 11
Error Messages
You may occasionally encounter a difficulty with your machine or telephone line. If this happens,
your machine often identifies the problem and displays an error message. The list below explains the
most common error messages.
The machine is out of ribbon or the print cartridge is not
properly installed. Install the print cartridge again or see
Changing the Ribbon on page 59.
The documents were not inserted or fed properly, or were
too long. See Document Jam on page 53.
The FAX is out of paper or paper is not properly loaded in
the paper tray. Refill the paper or remove the paper and load
it again and then press Start.
The FAX is out of paper or paper is not properly loaded in
the paper tray. Refill the paper or remove the paper and load
it again and then press Stop.
A poor quality phone line resulted in a communications
error. Try the call again.
You have requested a polling call from another party, but
the other fax machine is not in Poll Waiting mode. Verify
the other parties polling setup.
The print head has overheated. Wait 30 minutes for it to
cool.
The cover is not completely closed. Close the cover.
The other party has disconnected during a call or fax. Try
calling the other party.
The FAX has a mechanical problem. Contact Brother dealer
for service.
The number you called does not answer or is busy. You may
also have reached a number not connected to a fax. Check
the number and call again.
CHECK CARTRIDGE
RESET OR REPLACE
CHECK DOCUMENT
REMOVE DOCUMENT
CHECK DOCUMENT
PRESS STOP KEY
CHECK PAPER
RELOAD PAPER
CHECK PAPER
PRESS START KEY
CHECK PAPER
RELOAD PAPER
CHECK PAPER
PRESS STOP KEY
COMM.ERROR
CONNECTION FAIL
COOLING DOWN
WAIT FOR A WHILE
COVER OPEN
PLS CLOSE COVER
DISCONNECTED
MACHINE ERROR XX
CALL YOUR DEALER
NO RESPONSE/BUSY
61


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