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Présentation 16
Ce chapitre explique comment résoudre les problèmes typiques que vous pourriez rencontrer en utilisant
l’imprimante d’étiquettes. En cas de problème avec l’imprimante, vérifiez tout d’abord que vous avez
correctement effectué les tâches suivantes :
Branchez l’imprimante sur une prise électrique. Pour plus d’informations, voir Connexion du cordon
d’alimentation à la page 4.
Retrait de tous les emballages de protection de l’imprimante.
Installation et sélection du pilote d’imprimante approprié. Pour plus d’informations, voir Installer les pilotes
d’imprimante et les logiciels sur un ordinateur à la page 9.
Connexion de l’imprimante à un ordinateur ou à un appareil mobile. Pour plus d’informations, voir
Connexion de l’imprimante d’étiquettes à un ordinateur à la page 9.
Fermez complètement le couvercle du compartiment à rouleau DK.
Installation correcte d’un rouleau DK. Pour plus d’informations, voir Chargement du rouleau DK à
la page 5.
Si vous continuez à rencontrer des problèmes, consultez les conseils de dépannage de ce chapitre pour
obtenir de l’aide. Si, après avoir consulté ce chapitre, vous ne parvenez pas à résoudre votre problème,
visitez le Brother Solutions Center à l’adresse support.brother.com
Dépannage 16
118


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