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Troubleshooting
144
14
Security Software Problems 14
Checking the Operation of Network Devices 14
Your previous printing job failed If the failed printing job is still in your computer's print queue, delete it.
When using Windows
®
7:
, [Devices and Printers] and select your printer from [Printers and
Faxes]. Double-click your printer's icon, and then choose [Cancel All
Documents] in the [Printer] menu.
Your printer is not connected
correctly to the network
For PJ-773, check the Wi-Fi indicator on the printer.
: The network is correctly connected.
(flashes once every three seconds): The network is not connected
correctly, and the Wi-Fi settings must be reconfigured.
I have checked and tried all of the
above, but my printer does not print
Uninstall the printer driver and the software, and then reinstall them.
Problem Solution
You did not choose to allow access
when the security alert dialog box
appeared during either the standard
installation, BRAdmin Light
installation, or when printing
If you did not choose to allow access when the security alert dialog box
appeared, the firewall function of your security software may be blocking
access. Some security software might block access without showing a security
alert dialog box. To allow access, see the instructions of your security software
or ask the manufacturer.
Incorrect port numbers are being
used for the Brother network features
The following port numbers are used for Brother network features:
BRAdmin Light i Port number 161 / Protocol UDP
For more information on how to open the port, see the instructions for the
security software or ask the manufacturer.
Problem Solution
Your printer and Wi-Fi access
point/router are not turned on
Make sure you have performed all of the tasks on page 138.
I do not know my printer's network
settings, such as the IP address
Check the Printer Setting Tool (see Changing the Printer Settings on page 45).
Your printer is not connected
correctly to the network
For PJ-773, check the Wi-Fi indicator on the printer.
: The network is correctly connected.
(flashes once every three seconds): The network is not connected
correctly, and the Wi-Fi settings must be reconfigured.
Problem Solution
152


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Brother PJ-763 User Manual - Dutch - 167 pages

Brother PJ-763 User Manual - French - 167 pages


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