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Présentation 14
Ce chapitre explique comment résoudre les problèmes typiques que vous pourriez rencontrer en utilisant
l’imprimante. En cas de problème avec l’imprimante, vérifiez en tout premier lieu si les tâches suivantes ont
été correctement exécutées :
Installation de la batterie ou connexion de l’imprimante à une prise d’alimentation secteur ou CC (voir
Utilisation de la batterie rechargeable Li-ion (facultative) à la page 10).
Retrait de tous les emballages de protection de l’imprimante.
Installation et sélection du pilote d’imprimante approprié (voir Installation du pilote d’imprimante et du
logiciel (Lorsque vous utilisez un ordinateur Windows
®
ou Mac) à la page 24).
Connexion de l’imprimante à un ordinateur ou à un appareil mobile (voir Connexion de l’imprimante à un
ordinateur ou un appareil mobile à la page 25).
Fermeture complète du couvercle de sortie du papier.
Chargement correct du papier (voir Chargement du papier dans l’imprimante à la page 17).
Si vous continuez à rencontrer des problèmes, consultez les conseils de dépannage de ce chapitre pour
obtenir de l’aide. Si, après avoir consulté ce chapitre, vous ne parvenez pas à résoudre votre problème,
visitez le Brother Solutions Center à l’adresse support.brother.com
Dépistage des pannes 14
147


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