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Troubleshooting
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8
IMPORTANT
To avoid damage to the jammed document, DO NOT pull the document out before opening the ADF Cover.
Remove any paper from the ADF before closing the ADF Cover.
To avoid future document jams, do the following:
Close the ADF Cover completely by pushing it gently in the middle.
Configure the settings for your document correctly.
Clean the rollers every 5,000 scans. See Clean the inside of your machine on page 96
Stagger the pages, and then load your document.
Make sure your document is acceptable for the machine. See Acceptable documents on page 5.
Load the card vertically when scanning cards.
Select Long Page from the Scan Area / Page Size or Page Size drop-down list, under the Paper tab
when scanning a long document.
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