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Overview 25
This chapter explains how to resolve typical problems you may encounter when using the P-touch labelling
machine. If you have any problems with the machine, first make sure you have performed the following tasks
correctly:
Connect the machine to an electrical socket or install the battery (see Connecting the Power Supply
on page 5 or Installing the Rechargeable Li-ion Battery on page 192).
Remove all protective packaging from the machine.
Install and select the correct printer driver (see Installing the Printer Driver and Software on page 62).
Connect the machine to a computer or mobile device (see Connecting the Machine to a Computer
on page 62).
Close the top cover completely.
Insert a tape cassette correctly (see Inserting a Tape Cassette on page 6).
If you still have problems, read the troubleshooting tips in this chapter for help. If, after reading this chapter,
you are unable to resolve your problem, visit the Brother Solutions Center at support.brother.com
.
Troubleshooting 25
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