Manual Brother P-Touch 1600 (page 6 of 163) (English, Spanish)

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Brother

90 Days/One Year Limited Warranty and Replacement Service

(For USA Only)

Who is covered:

• This limited warranty (“warranty”) is given only to

the original end-use/retail purchaser (referred to in

this warranty as “Original Purchaser”) of the

accompanying product, consumables and

accessories (collectively referred to in this

warranty as “this Product”).

• If you purchased a product from someone other

than an authorized Brother reseller in the United

States or if the product was used (including but not

limited to floor models or refurbished product),

prior to your purchase you are not the Original

Purchaser and the product that you purchased is

not covered by this warranty.

What is covered:

• This Product includes a Machine and Consumable

and Accessory Items. Consumable and Accessory

Items include but are not limited to label cassettes,

cutters, stamps, power adapters, cases and

batteries.

• Except as otherwise provided herein, Brother

warrants that the Machine and the accompanying

Consumable and Accessory Items will be free

from defects in materials and workmanship, when

used under normal conditions.

• This warranty applies only to products purchased

and used in the United States. For products

purchased in, but used outside, the United States,

this warranty covers only warranty service within

the United States (and does not include shipping

outside the United States).

What is the length of the Warranty Period(s):

• Machines have a two-stage warranty: 90 days from

the original purchase date and an additional

warranty up to one year from the original purchase

date.

• Consumable and Accessories Items accompanying

the Machine have a one-stage warranty: 90 Days

from the original purchase date.

What is NOT covered:

This warranty does not cover:

(1) Physical damage to this Product;

(2) Damage caused by improper installation, improper

or abnormal use, misuse, neglect or accident

(including but not limited to transporting this

Product without the proper preparation and/or

packaging);

(3) Damage caused by another device or software

used with this Product (including but not limited to

damage resulting from use of non Brother

-brand

parts and Consumable and Accessory Items);

(4) Consumable and Accessory Items that expired in

accordance with a rated life; and,

(5) Problems arising from other than defects in

materials or workmanship.

This limited warranty is VOID if this Product has been

altered or modified in any way (including but not

limited to attempted warranty repair without

authorization from Brother and/or alteration/removal

of the serial number).

What to do if you think your Product is eligible for

warranty service:

Report your issue to either our Customer Service

Hotline at 1-877-478-6824

or a Brother Authorized

Service Center within the applicable warranty

period

. Supply Brother or the Brother Authorized

Service Center with a copy of your dated bill of sale

showing that this Product was purchased within the

U.S. For the name of local Brother Authorized Service

Center(s), call 1-800-521-2846.

What Brother will ask you to do:

After contacting Brother or a Brother Authorized

Service Center, you may be required to deliver (by

hand if you prefer) or send the Product properly

packaged, freight prepaid, to the Authorized Service

Center together with a photocopy of your bill of sale.

You are responsible for the cost of shipping,

packing product, and insurance (if you desire). You

are also responsible for loss or damage to this

Product in shipping.

What Brother will do:

First 90 Days

: If the problem reported concerning your

Machine and/or accompanying Consumable and

Accessory Item(s) is covered by this warranty and

you first reported the problem to Brother or an

Authorized Service Center within 90 days from the

date of original purchase, Brother or its Authorized

Service Center will repair or replace the Machine and/

or accompanying Consumable and Accessory Item(s)

at no charge to you for parts or labor. The decision as

to whether to repair or replace the Machine and/or

accompanying Consumable and Accessory Item(s) is

made by Brother in its sole discretion. Brother reserves

the right to supply a refurbished or remanufactured

replacement Machine and/or accompanying

Consumable and Accessory Item(s) and use

refurbished parts provided such replacement products

conform to the manufacturer’s specifications for new

product/parts. The repaired or replacement Machine

and/or accompanying Consumable and Accessory

Item(s) will be returned to you freight prepaid or made

available for you to pick up at a conveniently located

Authorized Service Center.

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Brother P-Touch 1600 Manual

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