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Appendix
38
Troubleshooting
Symptoms & remedies
Problem Solution
The printer cannot be
turned on.
Press and hold the power button for a
short while. (Refer to page 14.)
The lithium ion battery needs recharging.
(Refer to page 8.)
Although the print com-
mand was issued, the
printer does not print.
With a Bluetooth connection:
• Make sure that a valid Bluetooth con-
nection is available to the
Windows
®
PC or the Windows Mobile
®
device.
( Refer to the Software User’s
Guide.)
Make sure that another Windows
®
PC
or the Windows Mobile
®
device is not
transmitting data to the printer using
the USB or Bluetooth.
( Refer to page 34.)
With a USB connection:
Check that this printer is securely con-
nected to the Windows
®
PC with the
USB cable.
(Refer to page 35.)
Make sure that another Windows
®
PC
or the Windows Mobile
®
device is not
transmitting data to the printer using
Bluetooth.
( Refer to page 34.)
There is a paper mis-
feed.
Remove the misfed paper.
(Refer to page 19.)
52


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