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Appendix
17
Troubleshooting
Symptoms & remedies
Symptom: The printer
cannot be turned on.
Remedy: Press and hold the power button
for a short while. (Refer to page 5.)
Remedy: The built-in lithium ion battery
needs recharging. (Refer to page 3.)
Symptom: Although the
print command was
issued, the printer
does not print.
With an IrDA connection:
Remedy: Make sure that there is no
obstacle between this printer and the
PDA, and check that they are within 20
cm of each other. (Refer page 10.)
Remedy: Disconnect the USB cable. (
Refer to page 10.)
With a USB connection:
Remedy: Check that this printer is
securely connected to the computer
with the USB cable. (Refer to page
11.)
Symptom: There is a
paper misfeed.
Remedy: Remove the paper. (Refer to
page 12.)
Symptom: Even though
the misfed paper was
removed, the error
cannot be cancelled.
Remedy: Some torn paper may still
remain in the printer. Contact the sales
representative where the printer was
purchased.
Symptom: An indicator
light is lit or flashing.
Remedy: Refer to the explanation in Indi-
cator lights on page 20.
32


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