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Fax and Telephone Problems
Related Models:
MFC-J985DW
If you cannot send or receive a fax, check the following:
1
Connect one end of the telephone line cord to the area labelled "LINE", and then connect
the other end of the telephone line cord directly to a telephone wall socket.
If you can send and receive faxes when the telephone line is directly connected to the fax,
the problem may be unrelated to the machine. Please contact your telephone service
provider for connection issues.
2
Check the receive mode.
See Related Information:
Receive Modes
Choose the Correct Receive Mode
3
Try changing the compatibility settings.
You may be able to send and receive faxes by lowering the connection speed.
For more information, see Related Information: Telephone Line Interference/VoIP.
If the problem still is not resolved, turn the machine off, and then turn it on.
Telephone Line Interference/VoIP on page 27
Receive Modes on page 28
Choose the Correct Receive Mode on page 29
Related Information
B
Troubleshooting
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Others manual(s) of Brother MFC-J985DW

Brother MFC-J985DW Installation Guide - English - 2 pages

Brother MFC-J985DW User Manual - English - 582 pages

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Brother MFC-J985DW User Manual - German - 600 pages

Brother MFC-J985DW User Manual - German - 92 pages

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Brother MFC-J985DW User Manual - Dutch - 590 pages

Brother MFC-J985DW User Manual - Dutch - 89 pages

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Brother MFC-J985DW User Manual - French - 597 pages

Brother MFC-J985DW User Manual - French - 86 pages


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