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Troubleshooting
91
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Copying Difficulties
Difficulty Suggestions
Cannot make a copy.
Make sure that the COPY key is illuminated.
Poor copy results when using the
ADF.
Try using the scanner glass. (See Using the scanner glass uu page 24.)
Vertical black lines or streaks
appear in copies.
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the glass strip. Clean the glass strip. (See Cleaning the scanner glass
uu page 64.)
Fit to Page does not work correctly. Make sure your source document is not skewed.
Reposition the document and try again.
Scanning Difficulties
Difficulty Suggestions
TWAIN or WIA errors appear when
starting to scan. (Windows
®
)
Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
your scanning application. For example, in PaperPort™12SE with OCR, click
Scan Settings, Select to choose the Brother TWAIN/WIA driver.
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
Make sure the Brother TWAIN driver is chosen as the primary source.
In PageManager, click File, Select Source and choose the Brother TWAIN driver.
Mac OS X 10.6.x users can also scan documents using the ICA Scanner Driver.
uuSoftware User’s Guide: Scanning a document using the ICA driver (Mac OS X
10.6.x)
Poor scanning results when using
the ADF.
Try using the scanner glass. (See Using the scanner glass uu page 24.)
OCR does not work. Try increasing the scanner resolution.
(Macintosh users)
Presto! PageManager must be downloaded and installed before use.
See Accessing Brother Support (Macintosh) uu page 3 for further instructions.
Software Difficulties
Difficulty Suggestions
Cannot install software or print.
(Windows
®
users only)
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
“Device Busy Make sure the machine is not showing an error message on the LCD.
Cannot print images from
FaceFilter Studio.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the CD-ROM supplied with your machine. (uuQuick Setup Guide)
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
99


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Others manual(s) of Brother MFC-J825DW

Brother MFC-J825DW Installation Guide - English - 42 pages

Brother MFC-J825DW User Manual - English - 76 pages

Brother MFC-J825DW Installation Guide - German - 42 pages

Brother MFC-J825DW User Manual - German - 85 pages

Brother MFC-J825DW User Manual - German - 155 pages

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Brother MFC-J825DW User Manual - Dutch - 82 pages

Brother MFC-J825DW User Manual - Dutch - 153 pages


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