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Network Difficulties
Difficulty Suggestions
Cannot print over the network. Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Reports in chapter 6 of the Advanced
User’s Guide.) and check the current Network settings printed in this list.
Reconnect the LAN cable to the hub to verify that the cabling and network
connections are good. If possible, try connecting the machine to a different port on
your hub using a different cable. If the connections are good, the machine shows
LAN Active for 2 seconds.
(If you are having Network problems, see the Network User’s Guide for more
information.)
The network scanning feature does
not work.
(Windows
®
users)
It is necessary to configure third-party Security/Firewall Software to allow Network
scanning. To add port 54925 for Network scanning, enter the information below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh users)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
The network PC-Fax Receive
feature does not work.
(Windows
®
users only)
It is necessary to set the third-party Security/Firewall Software to allow PC-FAX
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:
In Name: Enter any description, for example Brother PC-FAX Rx.
In Port number: Enter 54926.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
The Brother software cannot be
installed.
(Windows
®
users)
Allow network access to the following programs if your security software displays
an alert message during MFL-Pro Suite installation.
(Macintosh users)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
Cannot connect to wireless
network.
Investigate the problem using the WLAN Report.
Press Menu key, choose Print Reports and then press OK. Choose
WLAN Report.
For details, see the Network User’s Guide.
Reset the network settings. Press Menu key, choose Network and then press OK. Choose
Network Reset.
For details, see the Network User’s Guide.
102


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Others manual(s) of Brother MFC-J6710DW

Brother MFC-J6710DW User Manual - English - 80 pages

Brother MFC-J6710DW Installation Guide - English - 38 pages

Brother MFC-J6710DW User Manual - German - 90 pages

Brother MFC-J6710DW User Manual - German - 151 pages

Brother MFC-J6710DW Installation Guide - German - 39 pages

Brother MFC-J6710DW User Manual - Dutch - 153 pages

Brother MFC-J6710DW Installation Guide - Dutch - 38 pages

Brother MFC-J6710DW User Manual - Dutch - 87 pages

Brother MFC-J6710DW User Manual - French - 90 pages

Brother MFC-J6710DW User Manual - French - 158 pages

Brother MFC-J6710DW Installation Guide - French - 38 pages


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