558970
62
Zoom out
Zoom in
Previous page
1/80
Next page
54
Troubleshooting for Wireless LAN setup B
Wireless LAN report B
After you configure the wireless LAN settings of the machine, a wireless LAN report will be printed
automatically.
If the printed report shows that the connection failed, check the error code on the printed report
and refer to the following instructions.
Error code Recommended Solutions
TS-01
The wireless setting is not activated, change the wireless setting to ON.
If a network cable is connected to your machine, disconnect it and change your
machine’s wireless setting to ON.
TS-02
Your wireless access point/router cannot be detected. Please try the following:
Check that you are selecting the correct SSID (network name) and are entering the
correct network key.
Check that your wireless access point/router is not using additional security
settings, such as MAC address filtering.
Try moving the device closer to your wireless access point/router. After it is
connected to the network, you should be able to move it back to its previous
location.
TS-04
Unsupported authentication/encryption method has been detected on your wireless
access point/router.
Your wireless access point/router is using an authentication/encryption method
that is not supported by the device. Check that you are selecting the correct SSID
(network name).
TS-05
The specified SSID and network key are incorrect.
Check that you are selecting the correct SSID (network name) and are entering the
correct network key.
TS-06
The specified wireless security information is incorrect.
Check the authentication/encryption method that you are selecting and make sure
you are entering the correct network key.
TS-07
The machine cannot detect a wireless access point/router that has WPS or AOSS™
enabled.
If you would like to configure your wireless settings using WPS or AOSS™, you
must set up WPS or AOSS™ on both your machine and the wireless access
point/router. Confirm your wireless access point/router supports WPS or AOSS™
and try starting again.
TS-08
Two or more wireless access points with WPS or AOSS™ enabled are detected.
Try starting again after a few minutes to avoid interference from other access
points.
62


Need help? Post your question in this forum.

Forumrules
1

Forum

brother-mfc-j4620dw

Reset search

  • suddenly our printer will not scan or airprint.. what do we need to do to fix this? Please help. Submitted on 27-4-2020 at 17:39

    Reply Report abuse


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Brother MFC-J4620DW at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Brother MFC-J4620DW in the language / languages: English as an attachment in your email.

The manual is 15,43 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Brother MFC-J4620DW

Brother MFC-J4620DW Installation Guide - English - 2 pages

Brother MFC-J4620DW Installation Guide - German - 2 pages

Brother MFC-J4620DW User Manual - German - 84 pages

Brother MFC-J4620DW User Manual - Dutch - 80 pages

Brother MFC-J4620DW Installation Guide - Dutch - 2 pages

Brother MFC-J4620DW Installation Guide - French - 2 pages

Brother MFC-J4620DW User Manual - French - 80 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info