Manual Brother MFC-J4420DW (page 70 of 80) (English)

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Transmission Verification Report

says RESULT:ERR OR.

There is probably temporary noise or static on the line. Try sending the fax again.

If you send a PC FAX message and get RESULT:E RROR on the Transmission

Verification Report, your machine may be out of memory.

To gain extra memory, you can turn off Memory Receive, print fax messages from

the machine’s memory or cancel a Delayed Fax or Polling Job. (See Online User’s

Guide.)

If the problem continues, ask the telephone company to check your telephone line.

If you often get transmission errors due to possible interference on the telephone

line, try changing the machine's Compatibility setting to Basic(for VoIP).

(See Telephone Line Interference or VoIP System on page 65.)

If you connect your machine to PBX or ISDN, set the menu setting of Telephone

Line Type to your telephone line type. (See Online User’s Guide.)

Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction fluid

on the glass strip. Clean the glass strip. (See Cleaning the scanner glass

on page 33.)

Handling Incoming Calls

Difficulty Suggestions

The machine “hears” a voice as a

CNG Tone.

If Fax Detect is set to On, your machine is more sensitive to sounds. It may

mistakenly interpret certain voices or music on the line as a fax machine calling

and respond with fax-receiving tones. Deactivate the machine by pressing .

Try avoiding this problem by turning Fax Detect to Off.

(See Online User’s Guide.)

Sending a fax call to the machine. If you answered on an extension or external telephone, press your Remote

Activation Code (the factory default is l 51). If you answered on an external

telephone, press Fax Start, and then press Receive to receive the fax. When

your machine answers, hang up.

Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Caller ID, Voice Mail, an

answering machine, an alarm system or other custom feature on a single

telephone line with your machine, it may create a problem sending or receiving

faxes.

For example: If you subscribe to Call Waiting or another custom service and its

signal comes through the line while your machine is sending or receiving a fax, the

signal can temporarily interrupt the fax. Brother's ECM (Error Correction Mode)

feature should help overcome this problem. This condition is related to the

telephone system industry and is common to all devices that send and receive

information on a single, shared line with custom features. If avoiding a slight

interruption is crucial to your business, we recommend using a separate

telephone line with no custom features.

Sending Faxes (continued)

Difficulty Suggestions

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Others manual(s) of Brother MFC-J4420DW

Brother MFC-J4420DW Installation Guide - English - 2 pages

Brother MFC-J4420DW User Manual - German - 80 pages

Brother MFC-J4420DW Installation Guide - German - 2 pages

Brother MFC-J4420DW Installation Guide - Dutch - 2 pages

Brother MFC-J4420DW User Manual - Dutch - 80 pages

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Brother MFC-J4420DW Manual

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