585304
30
Zoom out
Zoom in
Previous page
1/42
Next page
30
For Wireless Network Users
Troubleshooting
To find the wireless settings (SSID (Network Name) and Network Key)*
* The Network Key may also be described as the Password, Security Key, or Encryption Key.
* If the wireless access point/router is set not to broadcast the SSID, the SSID will not be detected automatically.
You must manually enter the SSID name (uu Network User's Guide: Configuring your machine when the SSID
is not broadcast).
WLAN report
If the printed WLAN report shows that the connection failed, check the error code on the printed report and refer
to the following instructions:
IMPORTANT
If you need assistance during setup and want to contact Brother Customer Service, make sure you have your
SSID (Network Name) and Network Key ready. We cannot assist you in locating this information.
1. Check the documentation provided with your wireless access point/router.
2. The default SSID could be the access point/router manufacturer's name or the model name.
3. If you do not know the security information, please consult the router manufacturer, your system
administrator, or your internet provider.
Error Code Recommended Solutions
TS-01
The wireless setting is not activated, turn the wireless setting to ON.
- If a LAN cable is connected to your machine, disconnect it and turn the wireless setting of
your machine to ON.
1. On your machine, press .
2. Press Network.
3. Press WLAN, and then press Setup Wizard.
4. When Enable WLAN? is displayed, press Yes. This will start the wireless setup wizard.
TS-02
The wireless access point/router cannot be detected.
- Check the following four points:
1. Make sure the wireless access point/router is powered on.
2. Move your machine to an obstruction-free area, or closer to the wireless access
point/router.
3. Temporarily place your machine within about one metre from the wireless access
point/router when you are configuring the wireless settings.
4. If your wireless access point/router is using MAC address filtering, confirm that the MAC
address of the Brother machine is allowed in the filter (see Print the Network
Configuration Report uu page 39).
- If you manually entered the SSID and security information (SSID/authentication
method/encryption method/Network Key), the information may be incorrect.
Confirm the SSID and security information (see To find the wireless settings (SSID
(Network Name) and Network Key)* uu page 30). Re-enter the correct information, if
necessary.
30


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Brother MFC-9340CDW at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Brother MFC-9340CDW in the language / languages: English as an attachment in your email.

The manual is 6,1 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Brother MFC-9340CDW

Brother MFC-9340CDW User Manual - English - 75 pages

Brother MFC-9340CDW User Manual - English - 234 pages

Brother MFC-9340CDW Installation Guide - German - 44 pages

Brother MFC-9340CDW User Manual - German - 78 pages

Brother MFC-9340CDW User Manual - German - 259 pages

Brother MFC-9340CDW User Manual - Dutch - 80 pages

Brother MFC-9340CDW User Manual - Dutch - 252 pages

Brother MFC-9340CDW Installation Guide - Dutch - 44 pages

Brother MFC-9340CDW Installation Guide - French - 44 pages

Brother MFC-9340CDW User Manual - French - 79 pages

Brother MFC-9340CDW User Manual - French - 256 pages

Brother MFC-9340CDW Additional guide - All languages - 20 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info