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FAX-2440C
MFC-620CN
USER’S GUIDE
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: FAX-2440C and MFC-620CN
(Circle your model number)
Serial Number:*
Date of Purchase:
Place of Purchase:
* The serial number is on the back of the unit. Retain this
User’s Guide with your sales receipt as a permanent
record of your purchase, in the event of theft, fire or
warranty service.
Register your product on-line at
By registering your product with Brother, you will be recorded
as the original owner of the product.
http://www.brother.com/registration
©1996-2004 Brother Industries, Ltd.
i
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a
country other than where it was originally purchased, and does not
offer any warranty in the event that this product is used on public
telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has
been compiled and published, covering the latest product
descriptions and specifications.
The contents of this manual and the specifications of this product are
subject to change without notice.
Brother reserves the right to make changes without notice in the
specifications and materials contained herein and shall not be
responsible for any damages (including consequential) caused by
reliance on the materials presented, including but not limited to
typographical and other errors relating to the publication.
ii
iii
Safety precautions
To use the machine safely
Please refer to these instructions for later reference and before
attempting any maintenance.
WARNI NG
There are high voltage
electrodes inside the machine.
Before you clean the machine,
make sure you have
unplugged the telephone line
cord first and then the power
cord from the electrical socket.
Do not handle the plug with wet
hands. Doing this might cause
an electrical shock.
To prevent injuries, be careful
not to put your hands on the
edge of the machine under the
scanner cover.
To prevent injuries, be careful
not to touch the area shaded in
the illustration.
When moving the machine you
must lift it from the base, by
placing a hand at each side of
the unit as shown in the
illustration. Do not carry the
machine by holding the scanner
cover.
Most of the illustrations in this User’s Guide show the
FAX-2440C.
iv
WARNI NG
Use caution when installing or modifying telephone lines. Never
touch telephone wires or terminals that are not insulated unless
the telephone line has been disconnected at the wall socket.
Never install telephone wiring during a lightning storm. Never
install a telephone wall socket in a wet location.
This product must be installed near an electrical socket that is
easily accessible. In case of emergencies, you must disconnect
the power cord from the electrical socket in order to shut off
power completely.
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety
precautions should always be followed to reduce the risk of
fire, electric shock and injury to persons, including the
following:
1. Do not use this product near water, for example, near a
bath tub, wash bowl, kitchen sink or washing machine, in a
wet basement or near a swimming pool.
2. Avoid using this product during an electrical storm. There
may be a remote risk of electric shock from lightning.
3. Do not use this product to report a gas leak in the vicinity
of the leak.
SAVE THESE INSTRUCTIONS
v
Choosing a location
Place your machine on a flat, stable surface that is free of vibration
and shocks, such as a desk. Put the machine near a telephone
socket and a standard, grounded electrical socket. Choose a
location where the temperature remains between 10° and 35°C.
Caution
Avoid placing your machine in a high-traffic area.
Avoid placing your machine on the carpet.
Do not place near heaters, air conditioners, water, chemicals, or
refrigerators.
Do not expose the machine to direct sunlight, excessive heat,
moisture, or dust.
Do not connect your machine to electrical sockets controlled by
wall switches or automatic timers.
Disruption of power can wipe out information in the machine’s
memory.
Do not connect your machine to electrical sockets on the same
circuit as large appliances or other equipment that might disrupt
the power supply.
Avoid interference sources, such as speakers or the base units
of cordless phones.
vi
Quick Reference Guide
Sending faxes
Automatic Transmission
1
If it is not illuminated in
green, press (
Fax
).
2
Load your document.
3
Enter the fax number using
One-Touch (FAX-2440C
only), Speed-Dial, Search or
the dial pad.
4
Press
Mono Start
or
Colour Start
.
Storing numbers
Storing One-Touch Dial
numbers (FAX-2440C only)
1
Press
Menu/Set
,
2
,
3
,
1
.
2
Press the One-Touch key
where you want to store the
number.
3
Enter a number (up to 20
digits), and then press
Menu/Set
.
4
Enter a name up to 15
characters (or leave it
blank), and then press
Menu/Set
.
5
Press
Stop/Exit
.
Storing Speed-Dial numbers
1
For MFC-620CN, press
Menu/Set
,
2
,
3
,
1
.
For FAX-2440C, press
Menu/Set
,
2
,
3
,
2
.
2
Using the dial pad, enter a
two-digit Speed-Dial
location number, and then
press
Menu/Set
.
3
Enter a number (up to 20
digits), and then press
Menu/Set
.
4
Enter a name up to 15
characters (or leave it
blank), and then press
Menu/Set
.
5
Press
Stop/Exit
.
To access One-Touch
numbers 4 to 6, hold down
Shift
as you press the
One-Touch key.
vii
Dialling operations
One-Touch dialling
(FAX-2440C)/Speed-Dialling
1
If it is not illuminated in
green, press (
Fax
).
2
Load your document.
3
(FAX-2440C only) Press the
One-Touch key of the
number you want to call.
OR
Press
Search/Speed Dial
,
press
#
, and then press the
two-digit Speed-Dial
number.
4
Press
Mono Start
or
Colour Start
.
Using Search
1
If it is not illuminated in
green, press (
Fax
).
2
Load your document.
3
Press
Search/Speed Dial
,
and then enter the first letter
of the name you’re looking
for.
4
Press or to search the
memory.
5
Press
Mono Start
or
Colour Start
.
Making copies
1
Press
(
Copy
) to
illuminate it in green.
2
Load your document.
3
Press
Mono Start
or
Colour Start
.
To dial One-Touch numbers
4 to 6, hold down
Shift
as
you press the One-Touch
key.
viii
Table of Contents
1
Introduction .......................................................................... 1-1
Using this Guide ...............................................................1-1
Finding information.....................................................1-1
Symbols used in this Guide........................................1-1
Control panel overview ..................................................... 1-2
Turning the machine to Power Save condition........... 1-5
Power Save Setting....................................................1-6
Load documents ............................................................... 1-7
Using the automatic document feeder (ADF) ............. 1-7
Using the scanner glass ............................................. 1-9
About paper .................................................................... 1-10
Recommended Paper............................................... 1-10
Handling and using special paper ............................ 1-11
Paper type and size for each operation................ 1-12
Paper weight, thickness and capacity .................. 1-13
Paper capacity of the output paper tray ..............1-13
Printable area.......................................................1-14
How to load paper, envelopes and post cards ......... 1-15
To load paper or other media ............................... 1-15
To load envelopes ................................................ 1-17
To load post cards................................................1-18
About fax machines ........................................................ 1-19
Custom features .......................................................1-19
Do you have BT’s Call Minder on the phone line?... 1-19
Why should there be problems?........................... 1-19
How can you avoid possible problems? ............... 1-19
Fax tones and handshake ........................................1-20
ECM (Error Correction Mode)................................... 1-21
2
Getting started ..................................................................... 2-1
Initial Setup.......................................................................2-1
Setting the Date and Time.......................................... 2-1
Setting Tone or Pulse dialling mode
(Except for the Nordic Countries)...........................2-1
Setting the Station ID.................................................. 2-2
Setting the Phone Line Type ......................................2-3
PABX and TRANSFER .......................................... 2-3
General Setup ..................................................................2-5
Setting the Mode Timer (MFC-620CN only)............... 2-5
Setting the Mode Timer (FAX-2440C only) ................2-5
Setting the Paper Type...............................................2-6
ix
Setting the Paper Size................................................2-6
Setting the Ring Volume.............................................2-7
Setting the Beeper Volume.........................................2-7
Setting the Speaker Volume.......................................2-8
Turning on Automatic Daylight Savings Time.............2-9
Setting the LCD Contrast............................................2-9
3
Setup Send ...........................................................................3-1
How to enter Fax mode ....................................................3-1
How to dial........................................................................3-1
Manual dialling............................................................3-1
One-Touch dialling (FAX-2440C only)........................ 3-2
Speed-Dialling ............................................................3-2
Search ........................................................................3-3
Fax Redial...................................................................3-3
How to Fax (B&W and Colour) .........................................3-4
Colour fax transmission ..............................................3-4
Faxing from the ADF...................................................3-4
Faxing from the scanner glass.................................... 3-5
Automatic transmission...............................................3-6
Manual transmission...................................................3-6
Sending a fax at the end of a conversation ................ 3-6
Basic sending operations..................................................3-7
Sending faxes using multiple settings.........................3-7
Contrast ......................................................................3-7
Fax Resolution............................................................3-8
Dual Access (Not available for colour faxes)..............3-9
Real Time Transmission...........................................3-10
Checking job status ..................................................3-11
Cancelling a fax in progress .....................................3-11
Cancelling a scheduled job.......................................3-11
Advanced sending operations ........................................3-12
Broadcasting (Not available for colour faxes)...........3-12
Overseas Mode ........................................................3-13
Delayed Fax (Not available for colour faxes)............3-14
Delayed Batch Transmission
(Not available for colour faxes).............................3-15
Setup for Polled Transmit (Standard)
(Not available for colour faxes).............................3-15
Setup for Polled Transmit with Secure Code
(Not available for colour faxes).............................3-16
Memory Security.......................................................3-17
Setting up the password.......................................3-18
Changing the Memory Security password............3-18
x
Turning Memory Security on ................................ 3-18
Turning Memory Security off ................................3-19
Faxing letter size documents from the scanner
glass.....................................................................3-19
4
Setup Receive ...................................................................... 4-1
Basic receiving operations................................................4-1
Choosing the Receive Mode ...................................... 4-1
To select or change your Receive Mode................ 4-2
Setting the Ring Delay................................................4-3
Setting Toll Saver (TAD mode)...................................4-4
Setting the F/T Ring Time (Fax/Tel mode only).......... 4-5
Setting the Fax/Tel Announcement ............................ 4-5
Fax Detect (MFC-620CN only)...................................4-6
Fax Detect (FAX-2440C only) .................................... 4-7
Printing a reduced incoming fax (Auto Reduction) ..... 4-8
Receiving a fax at the end of a conversation.............. 4-8
Printing a fax from the memory ..................................4-9
Reception into memory
(Not available for colour fax reception)...................4-9
Polling....................................................................... 4-10
Secure Polling ......................................................4-10
Setup for Polling Receive (Standard) ...................4-10
Setup for Polling Receive with Secure Code........ 4-11
Setup Delayed Polling Receive ............................ 4-11
Sequential Polling................................................. 4-12
5
Quick-Dial numbers and dialling options .......................... 5-1
Storing numbers for easy dialling ..................................... 5-1
Storing One-Touch Dial numbers (FAX-2440C only)... 5-1
Storing Speed-Dial numbers ...................................... 5-2
Changing One-Touch (FAX-2440C only) and
Speed-Dial numbers............................................... 5-3
Setting up Groups for Broadcasting
(FAX-2440C only)................................................... 5-4
Setting up Groups for Broadcasting
(MFC-620CN only) .................................................5-5
Dialling options .................................................................5-7
Access codes and credit card numbers
(MFC-620CN only) .................................................5-7
Access codes and credit card numbers
(FAX-2440C only)................................................... 5-8
Pause .........................................................................5-9
Tone or Pulse .............................................................5-9
xi
Telephone (voice) operation (FAX-2440C only) .............5-10
How to dial................................................................5-10
Making a telephone call ............................................5-10
Answering calls with the Speaker Phone..................5-11
Mute..........................................................................5-11
Telephone (voice) operation (MFC-620CN only)............5-12
How to dial................................................................5-12
Making a telephone call ............................................5-12
Answering calls with the Speaker Phone..................5-12
Mute..........................................................................5-12
6
Remote Fax Options (Not available for colour faxes) ...... 6-1
Setting up Fax Forwarding..........................................6-1
Setting Fax Storage....................................................6-2
Setting PC Fax Receive (MFC-620CN only) ..............6-2
Turning off Remote Fax Options.................................6-3
Setting your Remote Access Code.............................6-4
Remote Retrieval..............................................................6-5
Using your Remote Access Code...............................6-5
Remote commands.....................................................6-6
Retrieving fax messages ............................................6-8
Changing your Fax Forwarding number .....................6-8
7
TAD (Telephone Answering Device) .................................. 7-1
TAD mode.........................................................................7-1
Setting up the TAD .....................................................7-1
Recording TAD Outgoing Message
(FAX-2440C only)...................................................7-2
Recording TAD Outgoing Message
(MFC-620CN only) .................................................7-3
Listening to Outgoing Message (OGM)..................7-3
Erasing Outgoing Message (OGM) ........................7-4
Activating TAD mode..................................................7-4
Message indicator.......................................................7-4
Playing voice messages .............................................7-5
Printing a fax message ...............................................7-5
Erasing incoming messages.......................................7-6
To erase voice messages individually ....................7-6
To erase messages all at once............................... 7-6
Setting Maximum Time for incoming messages.........7-7
Setting Toll Saver .......................................................7-7
ICM Recording Monitor...............................................7-7
Recording a conversation (FAX-2440C only) .............7-8
Record Fax/Tel Outgoing Announcement (F/T OGM)...7-8
xii
8
Printing reports .................................................................... 8-1
Fax settings and activity ................................................... 8-1
Customizing the Transmission Verification Report..... 8-1
Setting the Journal Period ..........................................8-2
Printing reports ...........................................................8-3
How to print a report...............................................8-3
9
Making copies ...................................................................... 9-1
Using the machine as a copier ......................................... 9-1
Enter Copy mode........................................................9-1
Making a single copy..................................................9-2
Making multiple copies ...............................................9-2
Stop copying............................................................... 9-2
Using the Copy Options key (Temporary settings)........... 9-3
Changing the temporary copy settings....................... 9-4
Increasing copy speed or quality............................9-5
Enlarging or reducing the image copied................. 9-6
Setting paper type ..................................................9-7
Setting paper size...................................................9-8
Adjusting brightness ...............................................9-8
Adjusting contrast...................................................9-9
Sorting copies using the ADF.................................9-9
Making N in 1 copies or a poster (Page Layout).... 9-10
Changing the default copy settings ................................ 9-13
Increasing copy speed or quality.............................. 9-13
Adjusting brightness ................................................. 9-13
Adjusting contrast.....................................................9-13
Adjusting colour saturation .......................................9-14
Legal limitations.............................................................. 9-15
10
Walk-Up PhotoCapture Center
(MFC-620CN only) ....... 10-1
Introduction..................................................................... 10-1
PhotoCapture Center
requirements ................... 10-2
Getting started ................................................................10-3
Printing the Index (Thumbnails)......................................10-5
Printing images............................................................... 10-6
DPOF printing...........................................................10-8
Changing the default settings................................... 10-9
Increasing print speed or quality ..........................10-9
Setting the paper & size ....................................... 10-9
Adjusting brightness .............................................10-9
Adjusting contrast...............................................10-10
Colour enhancement..........................................10-10
Cropping............................................................. 10-12
xiii
Borderless ..........................................................10-12
Understanding the Error Messages ........................10-13
Using PhotoCapture Center
from your PC.................10-14
Using PhotoCapture Center
for scanning documents...10-14
11
Important information ........................................................11-1
For your safety..........................................................11-1
IT power system (For Norway only)..........................11-1
LAN connection (MFC-620CN only) .........................11-1
International E
NERGY STAR
®
Compliance Statement ...11-1
Important safety instructions.....................................11-2
Trademarks...............................................................11-4
12
Troubleshooting and routine maintenance .....................12-1
Troubleshooting..............................................................12-1
Error messages ........................................................12-1
Document jams.........................................................12-5
Document is jammed in the top of the ADF unit.....12-5
Document is jammed inside the ADF unit. ...........12-5
Printer jam or paper jam ...........................................12-6
Paper is jammed inside the paper tray.................12-6
Paper is jammed inside the machine....................12-7
If you are having difficulty with your machine ...........12-9
How to change LCD language................................12-14
Compatibility ...........................................................12-14
How to improve print quality .........................................12-15
Cleaning the print head...........................................12-15
Checking the print quality .......................................12-16
Checking the printing alignment .............................12-18
Checking the ink volume...............................................12-19
Packing and shipping the machine.........................12-20
Routine maintenance....................................................12-23
Cleaning the scanner..............................................12-23
Cleaning the machine printer platen.......................12-24
Replacing the ink cartridges ...................................12-25
A
Appendix A .......................................................................... A-1
Telephone services.......................................................... A-1
BT Call Sign (For U.K. Only)...................................... A-1
To enable the machine to work with BT Call Sign
(Only with your external phone)......................... A-1
Advanced receiving operations........................................ A-2
Operation from extension telephones........................ A-2
Fax/Tel mode in the power save condition ................ A-3
xiv
For Fax/Tel mode only................................................A-3
Using a cordless external handset .............................A-4
Changing the remote codes .......................................A-4
Connecting an external device to your machine...............A-5
Connecting an external telephone..............................A-5
Connecting an external telephone answering
device (TAD) ..........................................................A-6
Sequence ...............................................................A-6
Connections ...........................................................A-7
Recording outgoing message (OGM) on
an external TAD .................................................A-8
Using extension telephones (For U.K. only)...........A-9
Multi-line connections (PBX) ....................................A-11
If you are installing the machine to work
with a PBX........................................................A-11
Custom features on your phone line.........................A-11
B
Appendix B .......................................................................... B-1
On-screen programming...................................................B-1
Menu table..................................................................B-1
Memory storage..........................................................B-1
Navigation keys ................................................................B-2
Entering Text ............................................................B-12
Inserting spaces ...................................................B-12
Making corrections ...............................................B-12
Repeating letters ..................................................B-12
Special characters and symbols ..........................B-13
G
Glossary .............................................................................. G-1
S
Specifications ......................................................................S-1
Product description...........................................................S-1
General.............................................................................S-1
Print media .......................................................................S-2
Copy .................................................................................S-3
PhotoCapture Center
(MFC-620CN only)......................S-4
Fax....................................................................................S-5
Scanner (MFC-620CN only) .............................................S-6
Printer...............................................................................S-7
Interfaces..........................................................................S-8
Computer requirements....................................................S-9
Consumable items..........................................................S-10
Network (LAN) (MFC-620CN only).................................S-11
xv
Optional External Wireless Print/Scan Server
(NC-2200w) (MFC-620CN only) ................................. S-12
13
Index .......................................................................................I-1
14
Remote Retrieval Access card .......................................... R-1
INTRODUCTION 1 - 1
1
Using this Guide
Thank you for buying a Brother fax machine or Multi-Function Center
(MFC). Your machine is simple to use, with LCD screen instructions
to guide you through programming it. You can make the most of your
machine by reading through this Guide.
Finding information
All the chapter headings and subheadings are listed in the Table of
Contents. You will be able to find information about a specific feature
or operation by checking the Index at the back of this Guide.
Symbols used in this Guide
Throughout this Guide you will see special symbols alerting you to
important warnings, notes and actions. To make things clearer and
to help you press the correct keys, we used special fonts and added
some of the messages that will appear in the LCD.
Introduction
Bold Bold typeface identifies specific keys on the
machine control panel.
Italics Italicized typeface emphasizes an important point
or refers you to a related topic.
Courier New
Courier New type face identifies the messages on
the LCD of the machine.
Warnings inform you what to do to avoid possible personal
injury.
Cautions specify procedures you must follow or avoid to
prevent possible damage to the machine.
Notes tell you how you should respond to a situation that may
arise or give tips about how the current operation works with
other features.
Improper Setup alerts you to devices and operations that are not
compatible with the machine.
1 - 2 INTRODUCTION
Control panel overview
FAX-2440C MFC-620CN
INTRODUCTION 1 - 3
1
TAD keys
On/Off
Lets you activate the TAD
(Telephone Answering Device) and
will blink if you have new messages.
Play/Record (FAX-2440C only)
Lets you listen to voice messages
stored in memory. Also, lets you
record telephone calls.
Play (MFC-620CN only)
Lets you listen to voice messages
stored in memory.
Erase
Lets you delete voice messages, all
fax messages or all messages.
2
Telephone keys
Microphone
Picks up your voice when you speak
to another party using
Speaker Phone.
Speaker Phone
Lets you speak to another party by
using the machines microphone
and monitor.
Redial/Pause
Redials the last number you called.
It also inserts a pause in quick dial
numbers.
Mute/R
Lets you place calls on hold.
Also, use this key to gain access to
an outside line and/or to recall the
operator or transfer a call to another
extension when it is connected to a
PABX.
3
Ink Management
Lets you clean the print head, check
the print quality, and check the
available ink volume.
4
Dial Pad
Use these keys to dial telephone
and fax numbers and as a keyboard
for entering information into the
machine.
The # key lets you temporarily
switch the dialling mode during a
telephone call from Pulse to Tone.
5
Mode keys:
PhotoCapture
(MFC-620CN only)
Lets you access the PhotoCapture
Center
mode.
Copy
Lets you access Copy mode.
Fax
Lets you access Fax mode.
Scan (MFC-620CN only)
Lets you access Scan mode.
6
Copy Options
You can quickly and easily select
temporary settings for copying.
7
Fax Resolution
Adjusts the resolution when you
send a fax.
1 - 4 INTRODUCTION
8
Mono Start
Lets you start sending faxes or
make copies in black and white.
Also for MFC-620CN, lets you start
a scanning operation (in colour or
mono, depending on the scanning
setting on your PC).
9
Colour Start
Lets you start sending faxes or
make copies in full colour.
Also for MFC-620CN, lets you start
a scanning operation (in colour or
mono, depending on the scanning
setting on your PC).
0
Stop/Exit
Stops an operation or exits from the
menu.
A
Power Save
You can turn the machine to power
save condition.
B
Navigation keys:
Menu/Set
The same key is used for Menu and
Set operations.
Lets you access the Menu to
program and store your settings in
the machine.
You can press these keys to adjust
the volume.
Search/Speed Dial
Lets you look up numbers that are
stored in the dialling memory. It also
lets you dial stored numbers by
pressing # and a two-digit number.
Press to scroll backward to a menu
selection.
or
Press to scroll through the menus
and options.
C
Liquid Crystal Display (LCD)
Displays messages on the screen to
help you set up and use your
machine.
The LCD examples in this User’s
Guide are for models with a two-line
display. There may be slight
differences between the examples
and models that have a one-line
display.
D
One-Touch keys
(FAX-2440C only)
These keys give you instant access
to previously stored Quick-Dial
numbers.
E
Shift (FAX-2440C only)
To access One-Touch numbers 4 to
6, hold down Shift as you press
One-Touch key.
INTRODUCTION 1 - 5
Turning the machine to Power Save condition
When the machine is idle, you can turn it to Power Save condition by
pressing the Power Save key. In Power Save mode, the machine will
receive telephone calls as normal. For farther information on
receiving faxes in the power save condition, please see the table on
page 1-6. The delayed faxes that have been set up will be sent. You
can even retrieve faxes using Remote Retrieval if you are away from
your machine. If you want to do other operations, you must turn the
machine back on.
Turning the machine to Power Save condition
Press and hold down the
Power Save
key until the LCD shows:
The LCD light will go off.
Turning the machine to Power Save condition off
Press and hold down the
Power Save
key until the LCD shows:
The LCD will show the date and time (Fax
mode).
Even if you have turned the machine off, it will periodically clean
the print head to preserve print quality.
If you unplug the AC power cord, no machine operations will be
available.
You can turn the machine Off by customizing the
Power Save
key as shown next page. In this Off mode, no machine operation
will be available. (See
Power Save Setting
on page 1-6.)
The external telephone is always available.
Shutting Down
Please Wait
1 - 6 INTRODUCTION
Power Save Setting
You can customize the machine’s
Power Save
key. The default
mode is
Fax Receive:On
, so your machine can receive faxes or
calls even when the machine is in Power Save mode. If you do not
want your machine to receive faxes or calls, turn this setting to
Fax Receive:Off
. (See
Turning the machine to Power Save
condition
on page 1-5.)
1
Press
Menu/Set
,
1
,
6
.
2
Press
or
to select
Off
(or
On
).
3
Press
Menu/Set
.
4
Press
Stop/Exit
.
* Should be set before you switch off the machine.
On/Off Setting Receive Mode Available Operations
Fax Receive:On
(default)
Fax Only
Fax Receive (automatically), Fax
Detect, Delayed Fax*, Remote Fax
Options*, Remote Retrieval*
FAX-2440C only: You can answer
calls by lifting the handset.
TAD:Msg Mgr
Fax Receive (automatically), Recording
of incoming messages, Fax Detect,
Delayed Fax*, Remote Fax Options*,
Remote Retrieval*
FAX-2440C only: You can answer
calls by lifting the handset.
Manual
Fax/Tel
Delayed Fax*, Fax Detect:
FAX-2440C only: You can answer
calls by lifting the handset.
Fax Receive:Off
No machine operations will be
available.
The external telephone is always available.
INTRODUCTION 1 - 7
Load documents
You can send a fax, make copies, and scan from the ADF (automatic
document feeder) or from the scanner glass.
Using the automatic document feeder (ADF)
The ADF can hold up to 10 pages and feeds each sheet individually.
Use standard (80 g/m
2
) paper and always fan the pages before
putting them in the ADF.
Make sure documents written with ink are completely dry.
Documents to be faxed must be from 14.8 to 21.6 cm wide and
14.8 to 35.6 cm long.
DO NOT use paper that is curled, wrinkled, folded, ripped,
stapled, paper clipped, pasted or taped.
DO NOT use cardboard, newspaper or fabric. (To fax, copy or
scan this kind of document, see
Using the scanner glass
on
page 1-9.)
1 - 8 INTRODUCTION
1
Fan the pages well. Make sure you put the documents face
down, top edge first in the ADF until you feel them touch the
feed roller.
2
Adjust the paper guides to fit the width of your documents.
3
Unfold the ADF Document Output Support Flap.
DO NOT pull on the document while it is feeding.
To use the ADF, the scanner glass must be empty.
ADF Document
Output Support Flap
INTRODUCTION 1 - 9
Using the scanner glass
You can use the scanner glass to fax pages of a book or one page
at a time. Document
s
can be up to letter or
A4
size (21.6 to 29.7 cm).
1
Lift the document cover.
2
Using the document guidelines on the left, center the document
face down on the scanner glass.
3
Close the document cover.
To use the scanner glass, the ADF must be empty.
If the document is a book or is thick, do not slam the cover or
press on it.
Place documents face down
on the Scanner Glass
1 - 10 INTRODUCTION
About paper
The print quality can be affected by the type of paper you use in the
machine.
To get the best print quality for the settings you’ve chosen, always
set the Paper Type to match the type of paper you load.
You can use plain paper, inkjet paper (coated paper), glossy paper,
transparencies and envelopes.
We recommend testing various paper types before purchasing large
quantities.
For best results, use the recommended paper.
Recommended Paper
To get the best print quality, we suggest using Brother paper.
(See table below.)
If Brother Paper is not available in your country, we recommend
testing various papers before purchasing large quantities.
We recommend using “3M Transparency Film” when you print on
transparencies.
Brother Paper
When you print on inkjet paper (coated paper),
transparencies and glossy paper, be sure to select the
proper media in the “Basic” tab of the printer driver or in the
Paper Type setting of the menu (
Menu/Set
,
1
,
2
).
When you print on Brother glossy paper, load the instruction
sheet included with the glossy paper in the paper tray first,
and then place the glossy paper on the instruction sheet.
When you use transparencies or glossy paper, remove each
sheet immediately to prevent smudging or paper jams.
Avoid touching the printed surface of the paper immediately
after printing; the surface may not be completely dry and
may stain your fingers.
Paper Type Item
A4 Plain BP60PA
A4 Glossy BP60GLA
A4 Inkjet (Photo Matte) BP60MA
INTRODUCTION 1 - 11
Handling and using special paper
Store paper in its original packaging, and keep it sealed. Keep the
paper flat and away from moisture, direct sunlight and heat.
The coated side of glossy paper is shiny. Avoid touching the
shiny (coated) side. Load glossy paper with the shiny side facing
down.
Avoid touching either side of transparencies, because they
absorb water and perspiration easily, and this may cause
decreased output quality. Transparencies designed for laser
printers/copiers may stain your next document. Use only
transparencies recommended for inkjet printing.
Do not use paper:
that are damaged, curled, wrinkled, or irregularly shaped
that are extremely shiny or highly textured
that were previously printed by a printer
that cannot be arranged uniformly when stacked
that are made with a short grain
2 mm or
longer
2 mm or
longer
1 - 12 INTRODUCTION
Paper type and size for each operation
Paper Type Paper Size Usage
Fax Copy PhotoCapture
(MFC-620CN only)
Printer
Cut Paper Letter 216 x 279 mm (8 1/2" x 11") Yes Yes Yes Yes
A4 210 x 297 mm (8.3" x 11.7") Yes Yes Yes Yes
Legal 216 x 356 mm (8 1/2" x 14") Yes Yes - Yes
Executive 184 x 267 mm (7 1/4" x 10 1/2") - - - Yes
JIS B5 182 x 257 mm (7.2" x 10.1") - - - Yes
A5 148 x 210 mm (5.8" x 8.3") - Yes - Yes
A6 105 x 148 mm (4.1" x 5.8") - - - Yes
Cards Photo 102 x 152 mm (4" x 6") - Yes Yes Yes
Photo L 89 x 127 mm (3 1/2" x 5") - - - Yes
Photo 2L 127 x 178 mm (5" x 7") - - Yes Yes
Index Card 127 x 203 mm (5" x 8") - - - Yes
Post Card 1 100 x 148 mm (3.9" x 5.8") - - - Yes
Post Card 2
(Double)
148 x 200 mm (5.8" x 7.9") - - - Yes
Envelopes C5 Envelope 162 x 229 mm (6.4" x 9") - - - Yes
DL Envelope 110 x 220 mm (4.3" x 8.7") - - - Yes
COM-10 105 x 241 mm (4 1/8" x 9 1/2") - - - Yes
Monarch 98 x 191 mm (3 7/8" x 7 1/2") - - - Yes
JE4 Envelope 105 x 235 mm (4.1" x 9.3") - - - Yes
Transparencies Letter 216 x 279 mm (8 1/2" x 11") - Yes - Yes
A4 210 x 297 mm (8.3" x 11.7") - Yes - Yes
INTRODUCTION 1 - 13
Paper weight, thickness and capacity
* Up to 50 sheets for Legal size paper (80 g/m
2
).
* Up to 100 sheets of 80 g/m
2
.
Paper capacity of the output paper tray
Paper Type Weight Thickness No. of sheets
Cut Paper Plain Paper 64 to 120 g/m
2
(17 to 32 lb)
0.08 to 0.15 mm
(0.003" to 0.006")
100
*
Inkjet Paper 64 to 200 g/m
2
(17 to 53 lb)
0.08 to 0.25 mm
(0.003" to 0.01")
20
Glossy Paper Up to 220 g/m
2
(Up to 58 lb)
Up to 0.25 mm
(Up to 0.01")
20
Cards Photo Card Up to 240 g/m
2
(Up to 64 lb)
Up to 0.28 mm
(Up to 0.01")
20
Index Card Up to 120 g/m
2
(Up to 32 lb)
Up to 0.15 mm
(Up to 0.006")
30
Post Card Up to 200 g/m
2
(Up to 53 lb)
Up to 0.23 mm
(Up to 0.01")
30
Envelopes 75 to 95 g/m
2
(20 to 25 lb)
Up to 0.52 mm
(Up to 0.02")
10
Transparencies - - 10
Output Paper
Tray
Up to 25 sheets of 80 g/m
2
(A4)
Transparencies or glossy paper must be
picked up from the output paper tray one
page at a time to avoid smudging.
Legal paper cannot be stacked on the output
paper tray.
1 - 14 INTRODUCTION
Printable area
The printable area depends on the settings in the application you are
using. The figures below show the unprintable areas on cut sheet
paper and envelopes.
1Top 2
Bottom
3Left 4Right
Cut Sheet 3 mm
(0 mm)*
1
3 mm
(0 mm)*
1
3 mm
(0 mm)*
1
3 mm
(0 mm)*
1
Envelopes 12 mm 24 mm 3 mm 3 mm
*1 When you set the Borderless feature to On.
Printable area depends on the Printer driver settings.
The figures above are approximate and the printable area may
vary depending on the type of cut sheet paper you are using.
1
34
2
1
34
2
EnvelopesCut Sheet Paper
unprintable area
INTRODUCTION 1 - 15
How to load paper, envelopes and post cards
To load paper or other media
1
Pull the paper tray completely out of the machine and remove
the output paper tray.
2
Press and slide the paper side guide to fit the paper width.
3
Pull out the paper support and unfold the paper support flap.
Use the paper support flap for Letter, Legal and A4.
Paper Side Guide
Paper Support
Paper Support Flap
1 - 16 INTRODUCTION
4
Fan the stack of paper well to avoid paper jams and mis-feeds.
5
Gently insert the paper into the paper tray print side down and
the leading edge (top of the paper) in first.
Check that the paper is flat in the tray and below the maximum
paper mark.
6
Put the output paper tray back on and push the paper tray firmly
back into the machine.
Make sure the paper side guides touch the sides of the
paper.
Be careful that you do not push the paper in too far; it may
lift at the back of the tray and cause feed problems.
Maximum Paper Mark
INTRODUCTION 1 - 17
To load envelopes
Use envelopes that weigh from 75 g/m
2
up to 95 g/m
2
.
Some envelopes require margin settings in the application. Make
sure you do a test print first.
How to load envelopes
1
Before loading, press the corners and sides of the envelopes to
make them as flat as possible.
To prevent possible damage to the feeding mechanism, do not
use the types of envelopes shown below.
DO NOT USE ENVELOPES:
that are of a baggy construction
that are embossed (have raised writing on them)
that have clasps on them
that are not sharply creased
that are preprinted on the inside
Glue
Rounded
flap
Double flap
Triangular
flap
If the envelopes are ‘double-feeding,’ put one envelope in the
paper tray at a time.
1 - 18 INTRODUCTION
2
Insert the envelopes into the paper tray with the address side
down and the leading edge (top of the envelopes) in first. Slide
the paper side guide to fit the width of the envelopes.
If you have problems when printing on envelopes, try the
following suggestions:
1
Open the envelope flap.
2
Make sure the open flap is either to the side of the envelope or
to the back edge of the envelope when printing.
3
Adjust the size and margin in your application.
To load post cards
1
Raise the paper stop and insert the post cards into the paper
tray. Slide the paper side guide to fit the width of the post cards.
INTRODUCTION 1 - 19
About fax machines
Custom features
Do you have BT’s Call Minder on the phone line?
If you have Call Minder on the phone line where you will install your
new machine, there is a strong possibility that Call Minder and the
machine may conflict with each other while receiving incoming calls.
Why should there be problems?
Since both the machine and Call Minder will pick up the call, after the
number of rings you have set, each of them has the ability to keep
the other from receiving calls.
For example, if your Call Minder is set to answer after two rings and
your machine is set to answer after four, Call Minder will stop your
machine from receiving faxes.
If you set Call Minder and the Brother machine to answer after the
same number of rings, there is no way of knowing which one will
answer first. It is important to remember that neither Call Minder nor
the machine can pass the call back to the other after the call has
been answered.
How can you avoid possible problems?
A very good way to avoid problems like the one mentioned,
is to get
a second phone number on your present phone line.
Many people with Call Minder choose an alternative service, which
is called “BT Call Sign”, and they are very satisfied with it. (See
BT
Call Sign (For U.K. Only) on page A-1.)
Another way to avoid possible problems is to replace Call Minder
with an answering machine. Your Brother machine is designed to
work with an answering machine or TAD (telephone answering
device).
(See
Connecting an external telephone answering device (TAD)
on
page A-6.)
1 - 20 INTRODUCTION
Fax tones and handshake
When someone is sending a fax, the machine sends fax calling tones
(CNG tones). These are quiet, intermittent beeps every 4-seconds.
You’ll hear them after you dial and press
Mono Start
or
Colour Start
and they will continue for about 60 seconds after
dialling During that time, the sending machine must begin the
“handshake”, or connection, with the receiving machine.
Each time you use automatic procedures to send a fax, you are
sending CNG tones over the phone line. You will soon learn to listen
for these quiet beeps each time you answer a phone on your fax line,
so you will know if you are receiving a fax message.
The receiving fax responds with fax receiving tones, which are loud,
chirping sounds. A receiving fax chirps for about 40 seconds over the
phone line, and the LCD shows
Receiving
.
If your machine is set to the Fax Only mode, it will answer every call
automatically with fax receiving tones. If the other person hangs up,
your machine will continue to send the “chirps” for about 40 seconds,
and the LCD continues to show
Receiving
. To cancel receiving,
press
Stop/Exit
.
The fax ‘handshake’ is the time in which the sending machine’s CNG
tones and the receiving machine’s “chirps” overlap. This must be for
at least 2 to 4 seconds, so both machines can understand how each
is sending and receiving the fax. The handshake cannot begin until
the call is answered, and the CNG tones only last for about 60
seconds after the number is dialled. So it is important for the
receiving machine to answer the call in as few rings as possible.
When you have an external Telephone Answering Device (TAD)
on your fax line, your TAD will decide the number of rings before
the call is answered.
INTRODUCTION 1 - 21
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the machine to check
a fax transmission while it is in progress. If the machine detects
errors during fax transmission, it resends the pages of the fax that
had an error. ECM transmissions are only possible between fax
machines that both have this feature. If they do, you may send and
receive fax messages that are continuously being checked by the
machine.Your machine must have enough memory for this feature to
work.
2 - 1 GETTING STARTED
2
Initial Setup
Setting the Date and Time
When the machine is not in use it will display the date and time. If you
set up the Station ID the date and time displayed by your machine
will be printed on every fax you send. If there is a power failure, you
may have to reset the date and time. No other settings will be
affected.
1
Press
Menu/Set
,
0
,
2
.
2
Enter the last two digits of the year.
Press
Menu/Set
.
3
Enter two digits for the month.
Press
Menu/Set
.
(For example, enter 09 for September, or 10 for October.)
4
Enter two digits for the day.
Press
Menu/Set
. (For example, enter 06 for 6th.)
5
Enter the time in 24-Hour format.
Press
Menu/Set
. (For example, enter 15:25 for 3:25 P.M.)
6
Press
Stop/Exit
.
The LCD now shows the date and time whenever the machine
is in Fax mode.
Setting Tone or Pulse dialling mode
(Except for the Nordic Countries)
1
Press
Menu/Set
,
0
,
4
.
2
Press
or
to select
Pulse
(or
Tone
).
Press
Menu/Set
.
3
Press
Stop/Exit
.
Getting started
GETTING STARTED 2 - 2
Setting the Station ID
You should store your name or company name and fax number so
they print on all fax pages you send.
It is important that you enter the fax number in the internationally
standardized format, i.e. in accordance with the following strict
sequence:
The “+” (plus) character (by pressing key)
Your Country Code (e.g. “44 for the United Kingdom,41for
Switzerland)
Your local area code minus any leading “0” (“9” in Spain)
A space
Your number on the local exchange, using spaces to aid
readability as appropriate.
As an example, if the machine is installed in the United Kingdom and
the same line is to be used for both fax and voice calls, and your
national telephone number is 0161 444 5555, then you must set the
fax and telephone number parts of your station ID as:
+44 161 444 5555.
1
Press
Menu/Set
,
0
,
3
.
2
Enter your fax number (up to 20 digits).
Press
Menu/Set
.
3
Use the dial pad to enter your name (up to 20 characters).
(See
Entering Text
on page B-12.)
Press
Menu/Set
.
4
Press
Stop/Exit
.
You cannot enter a hyphen in the fax number. To enter a space
press once between numbers.
If the Station ID has already been programmed, the LCD will ask
you to press
1
to make a change or
2
to exit without changing.
2 - 3 GETTING STARTED
Setting the Phone Line Type
If you are connecting the machine to a line that features a PABX
(PBX), ADSL or ISDN to send and receive faxes, it is also necessary
to change the Phone Line Type accordingly by completing the
following steps.
1
Press
Menu/Set
,
0
,
5
.
2
Press
or
to select
PBX
,
ADSL
,
ISDN
(or
Normal
).
Press
Menu/Set
.
3
Press
Stop/Exit
.
PABX and TRANSFER
The machine is initially set to be connected with PSTN (Public
Switched Telephone Network) lines. However, many offices use a
central telephone system or Private Automatic Branch Exchange
(PABX). Your machine can be connected to most types of PABX.
The machine’s recall feature supports timed break recall only (TBR).
TBR will work with most PABX systems allowing you to gain access
to an outside line, or transfer calls to another extension. The feature
works when the
Mute/R
key is pressed.
(For MFC-620CN)
You can program a
Mute/R
keypress as part of a number
stored in a Speed-Dial location. When programming the
Speed-Dial number (
Menu/Set
2
-
3
-
1
) press
Mute/R
first (the
screen displays "!"), then enter the telephone number. If you do
this, you do not need to press
Mute/R
each time before you dial
using a Speed-Dial location. (See Storing numbers for easy
dialling
on page 5-1.)
GETTING STARTED 2 - 4
(For FAX-2440C)
You can program a
Mute/R
keypress as part of a number
stored in a One-Touch or Speed-Dial location. When
programming the One-Touch or Speed-Dial number
(
Menu/Set
2
-
3
-
1
or
2
-
3
-
2
) press
Mute/R
first (the screen
displays "!"), then enter the telephone number. If you do this,
you do not need to press
Mute/R
each time before you dial
using a One-Touch or Speed-Dial location. (See Storing
numbers for easy dialling
on page 5-1.)
2 - 5 GETTING STARTED
General Setup
Setting the Mode Timer (MFC-620CN only)
The machine has four temporary mode keys on the control panel:
PhotoCapture, Copy, Fax and Scan. You can change the number of
seconds or minutes the machine takes after the last Copy, Scan or
PhotoCapture operation before it returns to Fax mode. If you select
Off
, the machine stays in the mode you used last.
1
Press
Menu/Set
,
1
,
1
.
2
Press
or
to select
0
Sec
,
30
Secs
,
1
Min
,
2
Mins
,
5
Mins
or
Off
.
Press
Menu/Set
.
3
Press
Stop/Exit
.
Setting the Mode Timer (FAX-2440C only)
The machine has two temporary mode keys on the control panel: Fax
and Copy. You can change the number of seconds or minutes the
machine takes after the last Copy operation before it returns to Fax
mode. If you select
Off
, the machine stays in the mode you used
last.
1
Press
Menu/Set
,
1
,
1
.
2
Press
or
to select
0
Sec
,
30
Secs
,
1
Min
,
2
Mins
,
5
Mins
or
Off
.
3
Press
Menu/Set
.
4
Press
Stop/Exit
.
GETTING STARTED 2 - 6
Setting the Paper Type
To get the best print quality, set the machine for the type of paper you
are using.
1
Press
Menu/Set
,
1
,
2
.
2
Press
or
to select
Plain
,
Inkjet
,
Glossy
or
Transparency
.
Press
Menu/Set
.
3
Press
Stop/Exit
.
Setting the Paper Size
You can use five sizes of paper for printing copies: Letter, Legal, A4,
A5, and 10 x 15 cm and three sizes for printing faxes: Letter, Legal
and A4. When you change the type of paper you load in the machine,
you will need to change the setting for Paper Size at the same time
so your machine can fit an incoming fax on the page.
1
Press
Menu/Set
,
1
,
3
.
2
Press
or
to select
Letter
,
Legal
,
A4
,
A5
or
10x15cm
.
Press
Menu/Set
.
3
Press
Stop/Exit
.
The machine ejects paper with printed surfaces face up onto the
paper tray in the front of the machine. When you use
transparencies or glossy paper, remove each sheet immediately
to prevent smudging or paper jams.
2 - 7 GETTING STARTED
Setting the Ring Volume
You can turn the ring
Off
or you can select the ring volume level.
1
Press
Menu/Set
,
1
,
4
,
1
.
2
Press
or
to select
Low
,
Med
,
High
or
Off
.
Press
Menu/Set
.
3
Press
Stop/Exit
.
OR
You can adjust the ring volume when your machine is idle (not being
used). In Fax mode , press or to adjust the volume
level. Every time you press these keys, the machine will ring so you
can hear the active setting as the LCD shows it. The volume changes
with each key press. The new setting will stay until you change it
again.
Setting the Beeper Volume
You can change the beeper volume. The default (factory) setting is
Low
. When the beeper is on, the machine will beep when you press
a key, make a mistake or after you send or receive a fax.
1
Press
Menu/Set
,
1
,
4
,
2
.
2
Press
or
to select your option.
(
Low
,
Med
,
High
or
Off
)
Press
Menu/Set
.
3
Press
Stop/Exit
.
GETTING STARTED 2 - 8
Setting the Speaker Volume
You can adjust the speaker volume.
1
Press
Menu/Set
,
1
,
4
,
3
.
2
Press
or
to select
Low
,
Med
,
High
or
Off
.
Press
Menu/Set
.
3
Press
Stop/Exit
.
OR
In Fax mode , you can adjust the speaker volume by pressing
Speaker Phone
, and then selecting a speaker volume level.
Press or to adjust the volume level. The LCD shows the
setting you are choosing. Each key press changes the volume to the
next setting. The new setting will remain until you change it again.
You can adjust the speaker volume while you are listening to
your OGM (Outgoing Message) and ICMs (Incoming
Messages).
If you turn Incoming Recording Monitor to OFF (
Menu/Set
,
2
,
7
,
3
) the Speaker for screening calls will be disabled and
you won’t hear callers leaving messages. The volume for
other operations can still be controlled using or .
2 - 9 GETTING STARTED
Turning on Automatic Daylight Savings Time
You can set the machine to change automatically for Daylight
Savings Time. It will reset itself forward one hour in the Spring and
backward one hour in the Autumn. Make sure you have set the
correct day and time in the
Date/Time
setting.
1
Press
Menu/Set
,
1
,
5
.
2
Press
or
to select
On
(or
Off
).
Press
Menu/Set
.
3
Press
Stop/Exit
.
Setting the LCD Contrast
You can adjust the LCD contrast for a sharper and more vivid
display. If you are having difficulty reading the LCD from your
position, try changing the contrast setting for improved viewing.
1
Press
Menu/Set
,
1
,
7
.
2
Press
or
to select
Light
or
Dark
.
Press
Menu/Set
.
3
Press
Stop/Exit
.
SETUP SEND 3 - 1
3
How to enter Fax mode
Before sending faxes, make sure (
Fax
) is illuminated in
green. If not, press (
Fax
) to enter Fax mode. The default
setting is Fax.
How to dial
You can dial in any of the following different ways.
Manual dialling
Press all of the digits of the phone or fax number.
Setup Send
3 - 2 SETUP SEND
One-Touch dialling (FAX-2440C only)
Press the One-Touch Key of the location you want to call. (See
Storing One-Touch Dial numbers (FAX-2440C only)
on page 5-1.)
To dial One-Touch numbers 4 to 6, hold down
Shift
as you press the
One-Touch Key.
Speed-Dialling
Press
Search/Speed Dial
,
#
, and then the two digit Speed-Dial
number. (See
Storing Speed-Dial numbers
on page 5-2.)
If the LCD shows
Not Registered
when you enter the
Speed-Dial number, a number has not been stored for it.
two-digit number
SETUP SEND 3 - 3
Search
You can search for names you have stored in the One-Touch
(FAX-2440C only) and Speed-Dial memories. Press
Search/Speed Dial
and the navigation keys to search. (See
Storing One-Touch Dial numbers (FAX-2440C only) on page 5-1 and
Storing Speed-Dial numbers
on page 5-2.)
* To search alphabetically, you can use the dial pad to enter the first
letter of the name you are looking for.
Fax Redial
If you are sending a fax manually and the line is busy, press
Redial/Pause
, and then press
Mono Start
or
Colour Start
to try
again. If you want to make a second call to the last number dialled,
you can save time by pressing
Redial/Pause
and
Mono Start
or
Colour Start
.
Redial/Pause
only works if you dialled from the control panel.
If you are sending a fax automatically
and the line is busy, the
machine will automatically redial up to three times at five minute
intervals.
To search alphabetically*
To search numerically
or
3 - 4 SETUP SEND
How to Fax (B&W and Colour)
Colour fax transmission
Your machine can send a colour fax to machines that support this
feature.
However, colour faxes cannot be stored in the memory. When you
send a colour fax, the machine will send it in real time (even if
Real
Time TX
is set to
Off
).
Faxing from the ADF
Put the document face down in the ADF. To cancel, press
Stop/Exit
.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document.
3
Dial the fax number.
4
Press
Mono Start
or
Colour Start
.
The machine starts scanning the document.
Delayed fax and Polling Transmit features are not available in
colour.
If the memory is full and you are faxing a single page, it will be
sent in real time.
SETUP SEND 3 - 5
Faxing from the scanner glass
You can use the scanner glass to fax pages of a book or one page
at a time. The documents can be up to A4 size. To cancel, press
Stop/Exit
.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document on the scanner glass.
3
Dial the fax number.
Press
Mono Start
or
Colour Start
.
If you press
Mono Start
, the machine starts scanning the
first page.
If you press
Colour Start
, the machine starts sending.
4
To send a single page, press
2
(or
press
Mono Start
again).
The machine starts sending the
document.
OR
To send more than one page, press
1
and go to Step 5.
5
Place the next page on the scanner
glass.
Press
Menu/Set
.
The machine starts scanning. (Repeat Steps 4 and 5 for each
additional page.)
If the memory is full and you are faxing a single page, it will
be sent in real time.
You cannot send multiple pages for colour faxes.
Next Page?
1.Yes 2.No(Dial)
Set Next Page
Then Press Set
3 - 6 SETUP SEND
Automatic transmission
This is the easiest way to send a fax.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document.
3
Dial the fax number you want to call. (See How to dial on page
3-1.)
4
Press
Mono Start
or
Colour Start
.
Manual transmission
Manual transmission lets you hear the dialling, ringing and
fax-receiving tones while sending a fax.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document.
3
Press
Speaker Phone
and listen for a dial tone.
4
Dial the fax number you want to call.
5
When you hear the fax tone, press
Mono Start
or
Colour Start
.
Sending a fax at the end of a conversation
At the end of a conversation you can send a fax to the other party
before you both hang up.
1
Ask the other party to wait for fax tones (beeps) and then to
press Start or Send key before hanging up.
2
If it is not illuminated in green, press (
Fax
).
3
Load your document.
4
Press
Mono Start
or
Colour Start
.
SETUP SEND 3 - 7
Basic sending operations
Sending faxes using multiple settings
When you send a fax you can choose any combination of these
settings: contrast, resolution, overseas mode, delayed fax timer,
polling transmission or real time transmission.
1
If it is not illuminated in green, press (
Fax
).
After each setting is accepted, the LCD will ask if you want to
enter more settings:
2
Press
1
to select more settings. The
LCD will return to the
Setup Send
menu.
OR
Press
2
if you have finished choosing settings and go to the next
step.
Contrast
If your document is very light or very dark, you may want to change
the contrast.
Use
Light
to send a light document.
Use
Dark
to send a dark document.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document.
3
Press
Menu/Set
,
2
,
2
,
1
.
4
Press
or
to select
Auto
,
Light
or
Dark
.
Press
Menu/Set
.
Next
1.Yes 2.No
3 - 8 SETUP SEND
Fax Resolution
You can use the
Fax Resolution
key to change the setting
temporarily (for this fax only). In Fax mode , press
Fax Resolution
and
or
to select the setting you want, and then
press
Menu/Set
.
OR
You can change the default setting:
1
If it is not illuminated in green, press (
Fax
).
2
Load your document.
3
Press
Menu/Set
,
2
,
2
,
2
.
4
Press
or
to select the resolution you want.
Press
Menu/Set
.
Standard
Suitable for most typed documents.
Fine
Good for small print and transmits a little
slower than Standard resolution.
S.Fine
Good for small print or artwork and transmits
slower than Fine resolution.
Photo
Use when the document has varying shades
of gray or is a photograph. This has the
slowest transmission time.
SETUP SEND 3 - 9
Dual Access (Not available for colour faxes)
You can dial a number, and begin scanning the fax into memory
even when the machine is sending from memory or receiving faxes.
The LCD shows the new job number and available memory.
Your machine normally uses Dual Access. However, to send a
colour fax, the machine will send the document in real time
(even if
Real Time TX
is
Off
).
The number of pages you can scan into the memory will vary
depending on the data that is printed on them.
If you get an
Out of Memory
message while scanning the first
page of a fax, press
Stop/Exit
to cancel scanning. If you get an
Out of Memory
message while scanning a subsequent page,
you can press
Mono Start
to send the pages scanned so far,
or press
Stop/Exit
to cancel the operation.
3 - 10 SETUP SEND
Real Time Transmission
When you are sending a fax, the machine will scan the documents
into the memory before sending. Then, as soon as the phone line is
free, the machine will start dialling and sending.
If the memory becomes full, the machine will send the document in
real time (even if
Real Time TX
is set to
Off
).
Sometimes, you may want to send an important document
immediately, without waiting for memory transmission. You can set
Real Time TX
to
On
for all documents or for the next fax only.
If you want to fax multiple pages from the scanner glass, Real Time
Transmission should be set to
Off
.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document.
3
Press
Menu/Set
,
2
,
2
,
5
.
4
To change the default setting, press
or
to select
On
(or
Off
).
Press
Menu/Set
.
OR
For the next fax transmission only, press
or
to select
Next Fax Only
.
Press
Menu/Set
and go to Step 5.
5
For the next fax only, press
or
to select
On
(or
Off
).
Press
Menu/Set
.
In Real Time Transmission, the redial feature does not work.
If you are sending a colour Fax, the machine will send it in real
time (even if
Real Time TX
is set to
Off
).
SETUP SEND 3 - 11
Checking job status
Check which jobs are still waiting in the memory to be sent. (If there
are no jobs, the LCD shows
No Jobs Waiting
.)
1
Press
Menu/Set
,
2
,
6
.
2
If you have more than one job waiting, press
or
to scroll
through the list.
3
Press
Stop/Exit
.
Cancelling a fax in progress
If you want to cancel a fax, while the machine is scanning, dialling or
sending it, press
Stop/Exit
.
Cancelling a scheduled job
You can cancel a fax job that is stored and waiting in the memory.
1
Press
Menu/Set
,
2
,
6
.
Any jobs that are waiting will appear on the LCD.
2
If you have more than one job waiting, press
or
to select the
job you want to cancel.
Press
Menu/Set
.
OR
If you only have one job waiting, go to Step 3.
3
Press
1
to cancel.
To cancel another job go to Step 2.
OR
Press
2
to exit without cancelling.
4
Press
Stop/Exit
.
3 - 12 SETUP SEND
Advanced sending operations
Broadcasting (Not available for colour faxes)
Broadcasting is when the same fax message is automatically sent to
more than one fax number. You can include Groups, One-Touch
(FAX-2440C only), Speed-Dial numbers and up to 50 manually
dialled numbers in the same broadcast.
Press
Menu/Set
between each of the numbers. Use
Search/Speed Dial
to help you choose the numbers easily. (To set
up Group dial numbers, see Setting up Groups for Broadcasting
(MFC-620CN only) on page 5-5.)
After the broadcast is finished, a Broadcast Report will be printed to
let you know the results.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document.
3
Enter a number using One-Touch (FAX-2440C only),
Speed-Dial, a Group number, Search or manual dialling using
the dial pad.
(Example: Group number)
4
When the LCD displays the fax number or name of the other
party, press
Menu/Set
.
You will be asked to enter the next number.
5
Enter the next number.
(Example: Speed-Dial number)
6
When the LCD displays the fax number or name of the other
party, press
Menu/Set
.
7
After you have entered all the fax numbers by repeating Step 5
and 6, go to Step 8 to start the broadcast.
8
Press
Mono Start
.
SETUP SEND 3 - 13
Overseas Mode
If you are having difficulty sending a fax overseas due to possible
interference on the phone line, we recommend that you turn on the
Overseas Mode. After you send a fax using this feature, the feature
will turn itself off.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document.
3
Press
Menu/Set
,
2
,
2
,
7
.
4
Press
or
to select
On
(or
Off
).
Press
Menu/Set
.
If you did not use up any of the numbers for Groups, access
codes or credit card numbers, you can ‘broadcast’ faxes to
as many as 136 (FAX-2440C) or 130 (MFC-620CN) different
numbers.
The available memory will vary depending on the types of
jobs in the memory and the number of locations used for
broadcasting. If you broadcast to the maximum numbers
available, you will not be able to use Dual Access and
Delayed fax.
Enter the long dialling sequence numbers as you would
normally, but remember that each One-Touch (FAX-2440C
only) and Speed-Dial number counts as one number, so the
number of locations you can store becomes limited.
If the memory is full, press
Stop/Exit
to stop the job or if
more than one page has been scanned, press
Mono Start
to send the portion that is in the memory.
3 - 14 SETUP SEND
Delayed Fax (Not available for colour faxes)
During the day you can store up to 50 faxes in the memory to be sent
within 24 hours. These faxes will be sent at the time of day you enter
in Step 4.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document.
3
Press
Menu/Set
,
2
,
2
,
3
.
4
Press
Menu/Set
to accept the
displayed time.
OR
Enter the time you want the fax to be sent (in 24-hour format).
Press
Menu/Set
.
(For example, enter 19:45 for 7:45 PM.)
The number of pages you can scan into the memory depends
on the amount of data that is printed on each page.
Setup Send
3.Delayed Fax
SETUP SEND 3 - 15
Delayed Batch Transmission
(Not available for colour faxes)
Before sending the delayed faxes, your machine will help you
economize by sorting all the faxes in the memory by destination and
scheduled time. All delayed faxes that are scheduled to be sent at
the same time to the same fax number will be sent as one fax to save
transmission time.
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
2
,
4
.
3
Press
or
to select
On
(or
Off
).
Press
Menu/Set
.
4
Press
Stop/Exit
.
Setup for Polled Transmit (Standard)
(Not available for colour faxes)
Polled Transmit is when you set up the machine to wait with a
document so another fax machine can retrieve it.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document.
3
Press
Menu/Set
,
2
,
2
,
6
.
4
Press
or
to select
Standard
.
Press
Menu/Set
.
Setup Send
4.Batch TX
3 - 16 SETUP SEND
Setup for Polled Transmit with Secure Code
(Not available for colour faxes)
When you choose
Polled TX:Secure
, anyone who polls the
machine must enter the polling secure code.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document.
3
Press
Menu/Set
,
2
,
2
,
6
.
4
Press
or
to select
Secure
.
Press
Menu/Set
.
5
Enter a four-digit number.
Press
Menu/Set
.
The document will be stored in the machine’s memory and can
be retrieved from any other fax machine until you delete the fax
in memory by using the Cancelling a job menu setting.
(See
Cancelling a scheduled job
on page 3-11.)
You can use Secure Polling only with another Brother fax
machine.
SETUP SEND 3 - 17
Memory Security
Memory Security lets you prevent unauthorized access to the
machine. While Memory Security is On the following operations are
available:
Receiving faxes into memory (limited by memory capacity)
Fax Forwarding (If Fax Forwarding was already On)
Remote Retrieval (If Fax Storage was already On)
PC Fax Receive (MFC-620CN only)
While Memory Security is On the following operations are NOT
available:
Telephone (voice) operation with
Speaker Phone
Sending faxes
Printing received faxes
Copy
PC printing (MFC-620CN only)
PC scanning (MFC-620CN only)
PhotoCapture (MFC-620CN only)
You will not be able to continue to schedule Delayed Faxes or
Polling jobs. However, any pre-scheduled Delayed Faxes will be
sent when you turn Memory Security On, so they won't be lost.
If you have selected Fax Forwarding or Fax Storage
(
Menu/Set
,
2
,
5
)
before
you turn Memory Securit
y On,
then
Fax Forwarding and Remote Retrieval will continue to work.
To print the faxes in memory, turn Memory Security Off.
3 - 18 SETUP SEND
Setting up the password
1
Press
Menu/Set
,
2
,
0
,
1
.
2
Enter a 4-digit number for the password.
Press
Menu/Set
.
3
If the LCD shows
Verify:
, re-enter the password.
Press
Menu/Set
.
4
Press
Stop/Exit
.
Changing the Memory Security password
1
Press
Menu/Set
,
2
,
0
,
1
.
2
Press
or
to select
Set Password
.
Press
Menu/Set
.
3
Enter a 4-digit number for the current password.
Press
Menu/Set
.
4
Enter a 4-digit number for a new password.
Press
Menu/Set
.
5
If the LCD shows
Verify:
, re-enter the password.
Press
Menu/Set
.
6
Press
Stop/Exit
.
Turning Memory Security on
1
Press
Menu/Set
,
2
,
0
,
1
.
2
Press
or
to select
Set Security
.
Press
Menu/Set
.
3
Enter the registered 4-digit password.
Press
Menu/Set
.
The machine goes offline and the LCD shows
Secure Mode
.
4
Press
Stop/Exit
.
If you forget the password, please contact your Brother dealer
or Brother for assistance.
SETUP SEND 3 - 19
Turning Memory Security off
1
Press
Menu/Set
.
2
Enter the registered 4-digit password.
Press
Menu/Set
.
Memory Security is automatically turned off.
3
Press
Stop/Exit
.
Faxing letter size documents from the scanner
glass
When documents are letter size, you need to set Scan Glass Size to
letter, if you do not, the side portion of the faxes will be missing.
1
Press
Menu/Set
,
2
,
2
,
0
.
2
Press
or
to select
Letter
(or
A4
).
Press
Menu/Set
.
3
Press
Stop/Exit
.
If you enter the wrong Password, the LCD shows
Wrong
Password
and stays offline. The machine will stay in Secure
Mode until the registered password is entered.
4 - 1 SETUP RECEIVE
4
Basic receiving operations
Choosing the Receive Mode
There are four different Receive Modes for your machine. You can
choose the mode that best suits your needs. (See TAD mode on
page 7-1 to set up the
TAD:Msg Mgr
mode.)
Setup Receive
LCD How it works When to use it
Fax Only
(automatic receive)
The machine
automatically answers
every call as a fax.
For dedicated fax lines.
Fax/Tel
(fax and telephone)
The machine controls the
line and automatically
answers every call. If the
call is a fax it will receive
the fax. If the call is not a
fax it will ring
(pseudo/double ring) for
you to pick up the call.
Use this mode if you expect to receive lots of fax
messages and few telephone calls. You cannot
have an answering machine on the same line, even
if it is on a separate socket/phone socket on the
same line. You cannot use the telephone
company’s Voice Mail in this mode.
Manual
(manual receive)
(with BT Call Sign)
You control the phone
line and must answer
every call yourself.
Use this mode if you do not receive many fax
messages, have an external TAD connected to the
machine, use BT Call Sign, or if you are using a
computer modem on the same phone line.
If you answer and hear fax tones, wait until the
machine takes over the call, then hang up.
(See Fax Detect (MFC-620CN only) on page 4-6.)
OR
Make sure Fax Detect is set to On. (See
Fax Detect
(FAX-2440C only) on page 4-7.)
TAD:Msg Mgr The built-in digital TAD
answers voice calls and
automatically receives
faxes.
Use this mode to record voice messages in the
machine’s memory. (For details, see
TAD mode
on
page 7-1.)
ON
SETUP RECEIVE 4 - 2
To select or change your Receive Mode
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
0
,
1
.
3
Press
or
to select
Fax Only
,
Fax/Tel
, or
Manual
.
Press
Menu/Set
.
4
Press
Stop/Exit
.
Initial Setup
1.Receive Mode
Current Receive Mode
Fax
: Fax Only
F/T
: Fax/Tel
Mnl
: Manual
TAD
: Msg Mgr
If the TAD Mode is On, it overrides
your Receive Mode setting. The
screen shows
TAD:Msg Mgr
Press and hold until it
lights.
OFF
If the TAD Mode is Off, the Receive
Mode returns to your own setting.
(See
TAD (Telephone Answering
Device)
on page 7-1.)
4 - 3 SETUP RECEIVE
Setting the Ring Delay
The Ring Delay sets the number of times the machine rings before it
answers in
Fax Only
,
Fax/Tel
and
TAD:Msg Mgr
modes. If you
have extension phones on the same line as the machine or subscribe
to the telephone company’s BT Call Sign service, keep the Ring
Delay setting of 4.
(See Fax Detect (FAX-2440C only) on page 4-7 and Operation from
extension telephones on page A-2.)
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
1
.
3
Press
or
to select
Ring Delay
.
Press
Menu/Set
.
4
Press
or
to select how many
times the line rings before the machine answers (00-04 UK only)
(00-05 Nordic countries only).
Press
Menu/Set
.
(If you select 00, the line won’t ring at all.)
5
Press
Stop/Exit
.
Toll Saver must be
Off
to use the Ring Delay setting.
(See
Setting Toll Saver (TAD mode)
on page 4-4.)
Setup Receive
Ring Delay
SETUP RECEIVE 4 - 4
Setting Toll Saver (TAD mode)
When you set the toll saver feature, the machine answers after four
rings if you do not have voice or fax messages and after two rings if
you do have voice or fax messages. This way, when you call the
machine for remote retrieval and let it ring three times, you know you
have no messages and can hang up to avoid a toll charge.
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
1
.
3
Press
or
to select
Toll Saver
.
Press
Menu/Set
.
4
Press
or
to select
On
(or
Off
).
Press
Menu/Set
.
5
Press
Stop/Exit
.
When Toll Saver is
On
, it overrides your Ring Delay setting.
(See
Setting the Ring Delay
on page 4-3.)
The Toll Saver feature is available only when the TAD is set
to On.
If you are using BT Call Sign, do NOT use the Toll Saver
feature.
Setup Receive
Toll Saver
4 - 5 SETUP RECEIVE
Setting the F/T Ring Time (Fax/Tel mode only)
If you set the Receive Mode to Fax/Tel, you’ll need to decide how long
the machine will signal you with its special pseudo/double-ring when
you have a voice call. (If it’s a fax call, the machine prints the fax.)
This pseudo/double-ring happens after the initial ringing from the
phone company. Only the machine rings and no other phones on the
same line will ring with the special pseudo/double-ring. However, you
can still answer the call on any telephone. (See For Fax/Tel mode only
on page A-3.)
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
2
.
3
Press
or
to select how long the machine will ring to alert you
that you have a voice call (20, 30, 40 or 70 seconds).
Press
Menu/Set
.
4
Press
Stop/Exit
.
Setting the Fax/Tel Announcement
For the Fax/Tel receive mode, you can set up the machine to play an
outgoing announcement for callers when no one is there to answer
calls. (See Record Fax/Tel Outgoing Announcement (F/T OGM) on
page 7-8.)
Even if the caller hangs up during the pseudo/double-ringing,
the machine will continue to ring for the set time.
SETUP RECEIVE 4 - 6
Fax Detect (MFC-620CN only)
When you use this feature, you don’t have to press
Mono Start
,
Colour Start
, or the Fax Receive Code
51
when you answer a
fax call. Selecting
On
allows the machine to receive fax calls
automatically, even if you lift the handset of an extension or external
phone. When you see
Receiving
on the LCD or when you hear
‘chirps’ through the handset of an extension phone connected to
another wall socket/phone socket, just replace the handset and your
machine will do the rest.
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
3
.
3
Use
or
to select
On
(or
Off
).
Press
Menu/Set
.
4
Press
Stop/Exit
.
If this feature is set to
On
, but your machine does not connect
a fax call when you lift an extension or external phone
handset, press the Fax Receive Code
51
.
If you send faxes from a computer on the same phone line
and the machine intercepts them, set Fax Detect to
Off
.
Selecting
Off
means you’ll have to activate the machine
yourself by pressing
Mono Start
or
Colour Start
on the
machine.
OR
Press
51
on the external or extension phone if you are not
at your machine. (See Operation from extension telephones
on page A-2.)
4 - 7 SETUP RECEIVE
Fax Detect (FAX-2440C only)
When you use this feature, you don’t have to press
Mono Start
or
Colour Start
, or the Fax Receive Code
51
when you answer a
fax call. Selecting
On
allows the machine to receive fax calls
automatically, even if you lift the handset of an extension or external
phone. When you see
Receiving
on the LCD or when you hear
(chirps) through the handset of an extension phone connected to
another phone socket, just replace the handset and your machine
will do the rest. Selecting
Semi
lets the machine receive the call only
if you’ve answered it at the machine.
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
3
.
3
Use
or
to select
On
,
Semi
or
Off
.
Press
Menu/Set
.
4
Press
Stop/Exit
.
If this feature is set to
On
, but your machine does not connect
a fax call when you lift an extension or external phone
handset, press the Fax Receive Code
51
.
If you send faxes from a computer on the same phone line
and the machine intercepts them, set Fax Detect to
Off
.
Selecting
Off
means you’ll have to activate the machine
yourself by pressing
Mono Start
or
Colour Start
on the
machine
OR
Press
51
on the external or extension phone if you are not
at your machine. (See Operation from extension telephones
on page A-2.)
SETUP RECEIVE 4 - 8
Printing a reduced incoming fax
(Auto Reduction)
If you choose
On
, the machine automatically reduces an incoming
fax to fit on one page of A4, Letter or Legal size paper. The machine
calculates the reduction ratio by using the page size of the document
and your Paper Size setting (
Menu/Set
,
1
,
3
).
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
5
.
3
Use
or
to select
On
(or
Off
).
Press
Menu/Set
.
4
Press
Stop/Exit
.
Receiving a fax at the end of a conversation
At the end of a conversation you can ask the other party to fax you
information before you both hang up.
1
Ask the other party to place the document in their machine and
to press Start or Send key.
2
When you hear the other machine’s CNG tones (beeps), press
Mono Start
or
Colour Start
.
3
If you picked up the handset, replace it.
Turn on this setting if you receive faxes that are split onto two
pages. However, if the document is too long the machine
may still print it on two pages.
If left and right margins are cut off, turn on this setting.
Setup Receive
5.Auto Reduction
4 - 9 SETUP RECEIVE
Printing a fax from the memory
If you have selected Fax Forwarding or Fax Storage (
Menu/Set
,
2
,
5
,
1
), you can still print a fax from the memory when you are at your
machine. (See Setting Fax Storage on page 6-2.)
1
Press
Menu/Set
,
2
,
5
,
3
.
2
Press
Mono Start
.
Reception into memory
(Not available for colour fax reception)
As soon as the paper tray becomes empty during fax reception, the
screen will display
No Paper Fed
; please put some paper in the
paper tray. (See
How to load paper, envelopes and post cards
on
page 1-15.)
If the
Memory Receive
is
On
at this time...
The current fax reception will continue, with the remaining page(s)
being stored in memory, subject to available memory. Subsequent
incoming faxes will also be stored into memory until the memory is
full, following this no further incoming fax calls will be automatically
answered. To print all data put fresh paper in the paper tray and
press
Mono Start
or
Colour Start
.
If the
Memory Receive
is
Off
at this time...
The current fax reception will continue, with the remaining page(s)
being stored in memory, subject to available memory. Subsequent
incoming fax calls will not be automatically answered until fresh
paper is put in the paper tray. To print the last fax received, put paper
in the paper tray and press
Mono Start
or
Colour Start
.
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
6
.
3
Use
or
to select
On
(or
Off
).
Press
Menu/Set
.
4
Press
Stop/Exit
.
SETUP RECEIVE 4 - 10
Polling
Polling is the process of retrieving faxes from another fax machine.
You can use your machine to 'poll' other machines, or you can have
someone poll your machine.
Everyone who is involved in Polling needs to set up their fax
machines for Polling. When someone polls your machine to receive
a fax, they pay for the call. If you poll someone's fax machine to
receive a fax, you pay for the call.
Secure Polling
Secure Polling is a way to keep your documents and others from
falling into the wrong hands while the machine is set up for polling.
You can use Secure Polling only with another Brother fax machine.
Anyone who polls to receive a fax must enter the polling secure code.
Setup for Polling Receive (Standard)
Polling Receive is when you call another fax machine to receive a fax
from it.
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
7
.
3
Press
or
to select
Standard
.
Press
Menu/Set
.
4
Enter the fax number you are polling.
Press
Mono Start
or
Colour Start
.
Some fax machines do not respond to the Polling feature.
4 - 11 SETUP RECEIVE
Setup for Polling Receive with Secure Code
You need to make sure you are using the same secure code as the
other party.
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
7
.
3
Press
or
to select
Secure
.
Press
Menu/Set
.
4
Enter a four-digit secure code.
This is the same as the security code of the fax machine you are
polling.
Press
Menu/Set
.
5
Enter the fax number you are polling.
6
Press
Mono Start
or
Colour Start
.
Setup Delayed Polling Receive
You can set the machine to begin Polling Receive at a later time.
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
7
.
3
Press
or
to select
Timer
.
Press
Menu/Set
.
4
Enter the time (in 24-hour format) you want to begin polling.
For example, enter 21:45 for 9:45 PM.
Press
Menu/Set
.
5
Enter the fax number you are polling.
Press
Mono Start
or
Colour Start
.
The machine makes the polling call at the time you entered.
You can set up only one Delayed Polling.
SETUP RECEIVE 4 - 12
Sequential Polling
The machine can request documents from several fax units in a
single operation. You just specify several destinations in Step 5.
Afterwards, a Sequential Polling Report will be printed.
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
7
.
3
Press
or
to choose
Standard
,
Secure
or
Timer
.
Press
Menu/Set
when the screen displays the setting you
want.
4
If you selected
Standard
, go to Step 5.
If you selected
Secure
, enter a four-digit number and press
Menu/Set
, and then go to Step 5.
If you selected
Timer
, enter the time (in 24-hour format) you
want to begin polling and press
Menu/Set
, and then go to
Step 5.
5
Specify the destination fax machines, which you wish to poll by
using One-Touch (FAX-2440C only), Speed-Dial, Search, a
Group (see Setting up Groups for Broadcasting (FAX-2440C
only) on page 5-4 and Setting up Groups for Broadcasting
(MFC-620CN only) on page 5-5) or the dial pad. You must press
Menu/Set
between each location.
6
Press
Mono Start
or
Colour Start
.
The machine polls each number or group in turn for a document.
Press
Stop/Exit
while the machine is dialling to cancel the
polling process.
To cancel all sequential polling receive jobs, press
Menu/Set
,
2
,
6
. (See
Cancelling a scheduled job
on page 3-11.)
5 - 1 QUICK-DIAL NUMBERS AND DIALLING OPTIONS
5
Storing numbers for easy dialling
You can set up your machine to do following types of easy dialling:
One-Touch (FAX-2440C only), Speed-Dial and Groups for
Broadcasting faxes. When you dial a quick-dial number, the LCD
shows the name, if you stored it, or the number.
Storing One-Touch Dial numbers
(FAX-2440C only)
Your machine has 3 One-Touch keys where you can
store 6 fax or phone numbers for automatic dialling.
To access numbers to , hold down
Shift
as
you press the One-Touch key. (See
One-Touch
dialling (FAX-2440C only) on page 3-2.)
One-Touch keys are located on the right side of the
control panel.
1
Press
Menu/Set
,
2
,
3
,
1
.
2
Press the One-Touch key where you
want to store a number.
3
Enter the number (up to 20 digits).
Press
Menu/Set
.
If you want to enter a pause in the dialling sequence (for
example, to access an outside line), press
Redial/Pause
as you are entering the digits.
Each key press of
Redial/Pause
enters a 3.5 second
pause when the number is dialled, displayed by a dash on
the screen.
Quick-Dial numbers and
dialling options
If you lose electrical power, the quick-dial numbers that are in
the memory will not be lost.
Set Quick-Dial
1.One-Touch Dial
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 2
4
Use the dial pad to enter the name (up to 15 characters).
Press
Menu/Set
.
(You can use the chart on page B-12 to help you enter letters.)
OR
Press
Menu/Set
to store the number without a name.
5
Go to Step 2 to store another One-Touch number.
OR
Press
Stop/Exit
.
Storing Speed-Dial numbers
You can store Speed-Dial numbers, so that when you dial you will
only have to press a few keys (
Search/Speed Dial
,
#
, the two-digit
number, and
Mono Start
or
Colour Start
). The machine can store
80 Speed-Dial numbers.
1
For MFC-620CN, press
Menu/Set
,
2
,
3
,
1
.
For FAX-2440C, press
Menu/Set
,
2
,
3
,
2
.
2
Use the dial pad to enter a two-digit Speed-Dial location number
(01-80).
(For example, press
05
.)
Press
Menu/Set
.
3
Enter the phone or fax number (up to 20 digits).
Press
Menu/Set
.
4
Use the dial pad to enter the name (up to 15 characters).
Press
Menu/Set
.
(You can use the
chart on page B-12 to help you enter letters.)
OR
Press
Menu/Set
to store the number without a name.
5
Go to Step 2 to store another Speed-Dial number.
OR
Press
Stop/Exit
.
5 - 3 QUICK-DIAL NUMBERS AND DIALLING OPTIONS
Changing One-Touch (FAX-2440C only) and
Speed-Dial numbers
If you try to store a One-Touch (FAX-2440C only) or Speed-Dial
number where a number has already been stored, the LCD will show
the name that has been stored there (or number) and will ask you to
do one of the following:
1
Press
1
to change the stored
number.
OR
Press
2
to exit without making a change.
How to change the stored number or name:
If you want to change a character, use or to position
the cursor under the character you want to change, and then
type over it.
If you want to erase the whole number or whole name, press
Stop/Exit
when the cursor is under the first digit or letter.
The characters above and to the right of the cursor will be
deleted.
2
Enter a new number.
Press
Menu/Set
.
3
Follow the directions beginning at Step 4 in Storing One-Touch
Dial numbers and Storing Speed-Dial numbers. (See page 5-1
and 5-2.)
05:Mike
1.Change 2.Exit
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 4
Setting up Groups for Broadcasting
(FAX-2440C only)
Groups, which can be stored on a One-Touch key or a Speed-Dial
location, allow you to send the same fax message to many fax
numbers by pressing only a One-Touch key and
Mono Start
or
Search/Speed Dial
,
#
, the two-digit location and
Mono Start
.
First, you will need to store each fax number as a One-Touch or
Speed-Dial number. Then, you can combine them into a Group,
Each Group uses up a One-Touch key or a Speed-Dial location.
Finally, you can have up to six small Groups, or you can assign up to
85 numbers to one large Group.
(See
Storing Speed-Dial numbers
on page 5-2 and
Changing
One-Touch (FAX-2440C only) and Speed-Dial numbers on page
5-3.)
1
Press
Menu/Set
,
2
,
3
,
3
.
2
Decide where you wish to store the
Group.
AND
Press a One-Touch key.
OR
Press
Search/Speed Dial
and enter the two-digit location,
and then press
Menu/Set
.
3
Use the dial pad to enter the Group number (1 to 6).
Press
Menu/Set
.
(For example, press
1
for Group 1.)
4
To include One-Touch or Speed-Dial numbers in the Group,
enter them as follows.
For example, for One-Touch number
2
, press One-Touch key
2
.
For a number in a black square, such as One-Touch key ,
press
Shift
and One-Touch key .
For Speed-Dial location 09, press
Search/Speed Dial
, and
then press
09
on the dial pad. The LCD shows
02
,
#09
(or
06
,
#09
).
Set Quick-Dial
3.Setup Groups
5 - 5 QUICK-DIAL NUMBERS AND DIALLING OPTIONS
5
Press
Menu/Set
to accept the numbers for this Group.
6
Use the dial pad and the chart on page B-12 to enter a name for
the Group.
Press
Menu/Set
.
(For example, NEW CLIENTS)
7
Press
Stop/Exit
.
Setting up Groups for Broadcasting
(MFC-620CN only)
Groups allow you to send the same fax message to many fax
numbers by pressing only a few keys (
Search/Speed Dial
,
#
, the
two-digit number, and
Mono Start
). First, you’ll need to store each
fax number as a Speed-Dial number.
Then, you can combine them into a Group. Each Group uses up a
Speed-Dial number. You can have up to six Groups, or you can
assign up to 79 numbers to one large Group.
(See Storing Speed-Dial numbers on page 5-2 and Broadcasting
(Not available for colour faxes) on page 3-12.)
1
Press
Menu/Set
,
2
,
3
,
2
.
2
Use the dial pad to enter the
two-digit Speed-Dial number where
you want to store the Group.
Press
Menu/Set
.
(For example, press
07
and
Menu/Set
.)
You can print a list of all One-Touch and Speed-Dial numbers.
(See
Printing reports
on page 8-3.) Group numbers will be
marked in the GROUP column.
Set Quick-Dial
2.Setup Groups
Setup Groups
Speed-Dial? #
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 6
3
Use the dial pad to enter the Group
number (1 to 6).
Press
Menu/Set
.
(For example, press
1
for Group 1.)
4
To include Speed-Dial numbers in
the Group, press them as follows:
For example, for Speed-Dial
numbers 05 and 09. Press
Search/Speed Dial
,
05
,
Search/Speed Dial
,
09
. The LCD shows:
#05#09
.
5
Press
Menu/Set
to accept the Speed-Dial numbers for this
Group.
6
Use the dial pad and the chart on page B-12 to enter a name for
the Group.
Press
Menu/Set
.
(For example, type NEW CLIENTS).
7
Press
Stop/Exit
.
The Group number must be between 1 and 6.
You can print a list of all the Speed-Dial numbers. Group
numbers will be marked in the GROUP column.
(See
Printing reports
on page 8-3.)
Setup Groups
Setup Group:G01
Setup Groups
G01:#05#09
5 - 7 QUICK-DIAL NUMBERS AND DIALLING OPTIONS
Dialling options
Access codes and credit card numbers
(MFC-620CN only)
Sometimes you may want to choose from several long distance
carriers when you make a call. Rates may vary depending on the time
and destination. To take advantage of low rates, you can store the
access codes or long-distance carriers and credit card numbers as
Speed-Dial numbers. You can store these long dialling sequences by
dividing them and setting them up as separate Speed-Dial numbers in
any combination. You can even include manual dialling using the dial
pad. (See Storing Speed-Dial numbers on page 5-2.)
For example, perhaps you have stored ‘555’ on Speed-Dial #03 and
7000’ on Speed-Dial #02. If you press
Search/Speed Dial
,
#03
,
Search/Speed Dial
,
#02
, and
Mono Start
or
Colour Start
, you
will dial ‘555-7000’.
To temporarily change a number, you can substitute part of the
number with manual dialling using the dial pad.
For example, to change the number to 555-7001 you could press
Search/Speed Dial
,
#03
and then press
7001
using the dialling
pad.
There are following ways to dial. (See
How to dial
on page 3-1.)
If you must wait for another dial tone or signal at any point in the
dialling sequence, store a pause in the number by pressing
Redial/Pause
. Each key press adds a 3.5-second delay.
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 8
Access codes and credit card numbers
(FAX-2440C only)
Sometimes you may want to choose from several long distance
carriers when you make a call. Rates may vary depending on the time
and destination. To take advantage of low rates, you can store the
access codes or long-distance carriers and credit card numbers as
One-Touch and Speed-Dial numbers. You can store these long
dialling sequences by dividing them and setting them up as separate
One-Touch and Speed-Dial numbers in any combination. You can
even include manual dialling using the dial pad. (See Storing
One-Touch Dial numbers (FAX-2440C only)
on page 5-1 and
Storing
Speed-Dial numbers
on page 5-2.)
For example, perhaps you have stored ‘555’ on One-Touch key
1
and
‘7000’ on One-Touch key
2
. If you press One-Touch key
1
,
One-Touch key
2
, and
Mono Start
or
Colour Start
, you will dial
‘555-7000’.
To temporarily change a number, you can substitute part of the
number with manual dialling using the dial pad.
For example, to change the number to 555-7001 you could press
One-Touch key
1
and then press
7001
using the dialling pad.
If you must wait for another dial tone or signal at any point in the
dialling sequence, store a pause there in the number by
pressing
Redial/Pause
. Each key press adds a 3.5-second
delay.
5 - 9 QUICK-DIAL NUMBERS AND DIALLING OPTIONS
Pause
Press
Redial/Pause
to insert a 3.5-second pause between
numbers. If you are dialling overseas, you can press
Redial/Pause
as many times as needed to increase the length of the pause.
Tone or Pulse
If you have a Pulse dialling service, but need to send Tone signals
(for example, for telephone banking), follow the instructions below. If
you have Touch Tone service, you will not need this feature to send
tone signals.
1
For FAX-2440C, lift the handset.
For MFC-620CN, press
Speaker Phone
.
2
Press
#
on machine’s control panel. Any digits dialled after this
will send tone signals.
When you hang up, the machine will return to the Pulse dialling
service.
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 10
Telephone (voice) operation
(FAX-2440C only)
You can use the machine to make voice telephone calls by dialling
manually or by using Search, One-Touch Dial or Speed-Dial
memory. You can use the handset or
Speaker Phone
to make and
receive calls.
When you dial a Quick-Dial number, the LCD shows the name you’ve
stored, or if you haven’t stored a name, the fax number you’ve
stored.
How to dial
See How to dial on page 3-1.
Making a telephone call
1
Pick up the handset.
OR
Press
Speaker Phone
.
2
When you hear a dial tone, dial the number using the dial pad,
One-Touch (FAX-2440C only), Speed-Dial and Search.
3
If you pressed
Speaker Phone
, speak clearly toward the
microphone .
4
To hang up, replace the handset.
OR
Press
Speaker Phone
.
5 - 11 QUICK-DIAL NUMBERS AND DIALLING OPTIONS
Answering calls with the Speaker Phone
When the machine rings, instead of lifting the handset, press
Speaker Phone
. Speak clearly, toward the microphone . To end
the call, press
Speaker Phone
.
If you have a bad telephone line connection, the other party might
hear your voice echoed during the call. Hang up and try the call
againOR—Pick up the handset.
Mute
1
Press
Mute/R
to put a call on Hold.
2
You can replace the handset without disconnecting the call.
Pick up the machine handset or press
Speaker Phone
to
release the call from Hold. Picking up an extension handset will
not release the call from Hold.
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 12
Telephone (voice) operation
(MFC-620CN only)
You can use the machine to make voice telephone calls by dialling
manually or by using Search or Speed-Dial memory. You can use the
external telephone’s handset or speaker phone to make and receive
calls.
When you dial a quick-dial number, the LCD shows the name you’ve
stored, or if you haven’t stored a name, the fax number you’ve
stored.
How to dial
See
How to dial
on page 3-1.
Making a telephone call
1
Press
Speaker Phone
.
2
When you hear a dial tone, dial the number using the dial pad,
Speed-Dial and Search.
3
Speak clearly toward the microphone .
4
Press
Speaker Phone
.
Answering calls with the Speaker Phone
When the machine rings, press
Speaker Phone
. Speak clearly,
toward the microphone . To end the call, press
Speaker Phone
.
If you have a bad telephone line connection, the other party might
hear your voice echoed during the call. Try the call again—OR
Pick up the handset of the external telephone, and press
Speaker Phone
.
Mute
1
Press
Mute/R
to put a call on Hold when you are using
Speaker Phone
.
2
Press
Speaker Phone
to release the call from Hold.
6 - 1 REMOTE FAX OPTIONS
6
Setting up Fax Forwarding
When you select Fax Forward, your machine stores the received fax
in the memory. The machine will then dial the fax number you’ve
programmed and forward the fax message.
1
Press
Menu/Set
,
2
,
5
,
1
.
2
Press
or
to select
Fax Forward
.
Press
Menu/Set
.
The LCD will ask you to enter the fax number to which faxes will
be forwarded.
3
Enter the forwarding number (up to 20 digits).
Press
Menu/Set
.
4
Press
or
to select
On
or
Off
.
Press
Menu/Set
.
5
Press
Stop/Exit
.
Remote Fax Options
(Not available for colour faxes)
If you select
Backup Print:On
, the machine will also print the
fax at your machine so you will have a copy if there is a power
failure before it is forwarded.
Fax Forward
Backup Print:On
REMOTE FAX OPTIONS 6 - 2
Setting Fax Storage
If you select Fax Storage, your machine stores the received fax in the
memory. You will be able to retrieve fax messages from another
location using the Remote Retrieval commands.
1
Press
Menu/Set
,
2
,
5
,
1
.
2
Press
or
to select
Fax Storage
.
Press
Menu/Set
.
3
Press
Stop/Exit
.
Setting PC Fax Receive (MFC-620CN only)
If you select PC Fax Receive, your machine will temporarily store
your received fax messages in its memory, and then automatically
send the faxes to the PC. You can then use your PC to view and
store these faxes.
1
Press
Menu/Set
,
2
,
5
,
1
.
2
Press
or
to select
PC Fax Receive
.
Press
Menu/Set
.
3
Press
or
to select
On
or
Off
.
Press
Menu/Set
.
4
Press
Stop/Exit
.
If you have set Fax Storage, a backup copy of the received fax
will automatically be printed at the machine.
Before you can set up PC Fax Receive you must install the
MFL-Pro Suite software on your PC. Make sure your PC is
connected and turned on. (For details See Using Brother
PC-FAX software
on page 5-1 in Software User’s Guide on
the CD-ROM.)
If you select
Backup Print:On
, the machine will also print
the fax at your machine so you will have a copy if there is a
power failure before it is sent to the PC.
If you get an error message and the machine cannot print the
faxes in memory, you can use this setting to transfer your
faxes to your PC. (For details, see
Error messages
on page
12-1.)
PC Fax Receive
Backup Print:On
6 - 3 REMOTE FAX OPTIONS
Turning off Remote Fax Options
If you set the Remote Fax Options to
Off
and there are faxes in your
machine’s memory, the LCD will give you two options.
If you press
1
, all unprinted faxes will be printed and erased
before the setting turns off. If a backup copy has already been
printed it will not be printed again.
If you press
2
, the memory will not be erased and the setting will
be unchanged.
(See Printing a fax from the memory on page 4-9.)
REMOTE FAX OPTIONS 6 - 4
Setting your Remote Access Code
The remote access code lets you access the Remote Retrieval
features when you are away from your machine. Before you use the
remote access and retrieval features, you have to set up your own
code. The default code is inactive code (--- ).
1
Press
Menu/Set
,
2
,
5
,
2
.
2
Enter a three-digit code using numbers
0
-
9
or .
Press
Menu/Set
. (The preset cannot be changed.)
3
Press
Stop/Exit
.
Do not use the same code used for your Fax Receive Code
(
51
) or Telephone Answer Code (
#51
).
(See
Operation from extension telephones
on page A-2.)
You can change your code at any time by entering a new one.
If you want to make your code inactive, press
Stop/Exit
in Step
2 to restore the inactive setting (--- ).
6 - 5 REMOTE FAX OPTIONS
Remote Retrieval
You can call your machine from any touch tone telephone or fax
machine, then use the Remote Access Code and remote commands
to retrieve fax messages.
Using your Remote Access Code
1
Dial your fax number from a telephone or another fax machine
using touch tone.
2
When your machine answers, immediately enter your Remote
Access Code (3 digits followed by ).
3
The machine signals if it has received messages:
1 long beep
Fax messages
2 long beeps
Voice messages
3 long beeps
Fax & Voice messages
No beeps
No messages
4
The machine gives two short beeps to tell you to enter a
command. The machine will hang up if you wait longer than 30
seconds to enter a command. The machine will beep three
times, if you enter an invalid command.
5
Press
90
to reset the machine when you’ve finished.
6
Hang up.
If your machine is set to
Manual
mode and you want to use the
remote retrieval features, you can access your machine by
waiting about 2 minutes after it starts ringing, and then entering
the Remote Access Code within 30 seconds.
REMOTE FAX OPTIONS 6 - 6
Remote commands
Follow the commands below to access features when you are away
from the machine. When you call the machine and enter your
Remote Access Code (3 digits followed by ), the system will give
two short beeps and you must enter a remote command.
Remote commands Operation details
91 Playing Voice Messages After one long beep, the machine plays the
ICM.
1 Repeat
or
Skip Backward
Press 1 while listening to an ICM to repeat it.
If you press 1 before a message, you will hear
the previous message.
2 Skip Forward While playing the ICM, you can skip to the
next message.
9 STOP Playing Stop playing the ICM.
93 Erase all ICM If you hear one long beep, the erase is
accepted. If you hear three short beeps, you
cannot erase because all voice messages
have not been played, or there are no voice
message to erase.
* This code erases all recorded messages,
not one at a time.
94 Play and Record OGM in
Memory
1 Play 1 TAD Message The machine plays the selected OGM. You
can stop playing OGMs by pressing 9.
2 F/T Message
2 Record 1 TAD Message After one long beep, you can record the
selected OGM. You will hear the message
played once. You can stop recording the
message by pressing 9.
2 F/T Message
6 - 7 REMOTE FAX OPTIONS
95 Change the Fax Forwarding
or Fax Storage settings
1 OFF You can select Off
after you have retrieved
or erased all your messages.
2 Fax Forwarding If you hear one long beep, the change has
been accepted. If you hear three short beeps,
you cannot change it because the conditions
have not been met (for example, registering a
Fax Forwarding number). You can register
your Fax Forwarding number by entering 4.
(See Changing your Fax Forwarding number
on page 6-8.) Once you have registered the
number, Fax Forwarding will work.
4 Fax Forwarding number
6 Fax Storage
96 Retrieve a fax
2 Retrieve all faxes Enter the number of a remote fax machine to
receive stored fax message(s). (See page
6-8.)
3 Erase faxes from the
memory
If you hear one long beep, fax messages
have been erased from the memory.
97 Check the receiving status You can check whether your machine has
received any fax or voice messages. If yes,
you will hear one long beep. If no, you will
hear three short beeps.
1 Document
2 Voice
98 Change the Receive Mode If you hear one long beep, your change has
been accepted.
1 TAD
2 Fax/Tel
3 Fax Only
90 Exit Pressing 90 will allow you to exit Remote
Retrieval. Wait for the long beep, then replace
the handset.
Remote commands Operation details
REMOTE FAX OPTIONS 6 - 8
Retrieving fax messages
1
Dial your fax number.
2
When your machine answers, immediately enter your Remote
Access Code (3 digits followed by ). If you hear one long
beep, you have messages.
3
As soon as you hear two short beeps, use the dial pad to press
962
.
4
Wait for the long beep, and then use the dial pad to enter the
number of the remote fax machine where you want your fax
messages sent to followed by
##
(up to 20 digits).
5
Hang up after you hear your machine beep. Your machine will
call the other machine, which will then print your fax messages.
Changing your Fax Forwarding number
You can change the default setting of your fax forwarding number
from another telephone or fax machine using touch tone.
1
Dial your fax number.
2
When your machine answers, immediately enter your Remote
Access Code (3 digits followed by ). If you hear one long
beep, you have messages.
3
When you hear two short beeps, use the dial pad to press
954
.
4
Wait for the long beep, and then use the dial pad to enter the
new number of the remote fax machine where you want your fax
messages forwarded followed by
##
(up to 20 digits).
5
Hang up after you hear your machine beep.
You cannot use and
#
as dial numbers. However, press
#
if
you want to store a pause.
You cannot use and
#
as dial numbers. However, press
#
if
you want to store a pause.
7 - 1 TAD (TELEPHONE ANSWERING DEVICE)
7
TAD mode
TAD mode allows you to store up to 99 incoming voice messages
that are a maximum of 3 minutes each in the memory. Voice
messages are stored on a “first-come, first-served” basis. You can
retrieve voice messages remotely. (See Remote Retrieval on page
6-5.)
You must record an outgoing message in order to use the TAD
mode. (See Recording TAD Outgoing Message (FAX-2440C only)
on page 7-2.)
Setting up the TAD
You must set up the TAD in the following order:
1
Record TAD Outgoing Message (Msg Ctr OGM).
(See Recording TAD Outgoing Message (FAX-2440C only) on
page 7-2.)
2
Press and hold until it lights to activate the TAD mode.
(See
Activating TAD mode
on page 7-4 and
Message indicator
on page 7-4.)
TAD (Telephone Answering
Device)
TAD (TELEPHONE ANSWERING DEVICE) 7 - 2
Recording TAD Outgoing Message
(FAX-2440C only)
Recording the TAD Outgoing Message (
TAD Message
) is the first
step you need to follow before you can turn on the TAD. Make sure
your OGM is less than 20 seconds long.
1
Press
Menu/Set
,
2
,
7
,
1
.
The LCD prompts you to choose an OGM.
2
Press
or
to select
TAD Message
(not
F/T Message
).
Press
Menu/Set
.
3
Press
or
to select
Record MSG
.
Press
Menu/Set
.
4
Pick up the handset to record a message.
For example: Hello. We are unable to take your call at this time.
Please leave a message after the signal.
5
Replace the handset.
The TAD will play your OGM.
6
Press
Stop/Exit
.
This is the only setting you can select if you want to turn on
the TAD.
7 - 3 TAD (TELEPHONE ANSWERING DEVICE)
Recording TAD Outgoing Message
(MFC-620CN only)
Recording the TAD Outgoing Message (
TAD Message
) is the first
step you need to follow before you can turn on the TAD. Make sure
your OGM is less than 20 seconds long.
1
Press
Menu/Set
,
2
,
7
,
1
.
The LCD prompts you to choose an OGM.
2
Press
or
to select
TAD Message
(not
F/T Message
).
Press
Menu/Set
.
3
Press
or
to select
Record MSG
.
Press
Menu/Set
to record a message.
For example: Hello. We are unable to take your call at this time.
Please leave a message after the signal.
4
Press
Stop/Exit
.
The TAD will play your OGM.
5
Press
Stop/Exit
.
Listening to Outgoing Message (OGM)
1
Press
Menu/Set
,
2
,
7
,
1
.
2
Press
or
to select
TAD Message
(or
F/T Message
).
Press
Menu/Set
.
3
Press
or
to select
Play MSG
.
Press
Menu/Set
.
Adjust the volume by pressing Volume or .
4
Press
Stop/Exit
.
This is the only setting you can select if you want to turn on
the TAD.
TAD (TELEPHONE ANSWERING DEVICE) 7 - 4
Erasing Outgoing Message (OGM)
1
Press
Menu/Set
,
2
,
7
,
1
.
2
Press
or
to select
TAD Message
(not
F/T Message
).
Press
Menu/Set
.
3
Press
or
to select
Erase MSG
.
Press
Menu/Set
.
4
Press
1
to erase the OGM.
OR
Press
2
to exit without erasing.
5
Press
Stop/Exit
.
Activating TAD mode
Press and hold until it lights and the LCD shows. When light
is out, the TAD is OFF.
(See Setting up the TAD on page 7-1.)
Message indicator
The light flashes when you have new voice messages waiting for
your review.
The LCD displays the total number of
voice and fax messages stored in the
TAD memory.
Fax messages will be stored only when Fax Storage is turned
on (
Menu/Set
,
2
,
5
,
1
).
Voice:03 Fax:00
7 - 5 TAD (TELEPHONE ANSWERING DEVICE)
Playing voice messages
Follow the steps below to listen to voice messages:
1
For FAX-2440C, press
Play/Record
.
For MFC-620CN, press
Play
.
Adjust the Volume by pressing or .
All messages are played in the order they were recorded. The
LCD shows the number of the current message, and the total
number of messages.
During playback, the LCD shows the time and date the message
was recorded.
2
Press (RWD) at the end of the message to repeat a
message. Press
#
(FWD) to skip to the next message. You can
press and
#
repeatedly until you reach the message you
want to play.
3
Press
Stop/Exit
.
Printing a fax message
Once you print a new fax message stored in memory, it is erased
from the memory automatically.
1
For FAX-2440C, press
Play/Record
.
For MFC-620CN, press
Play
.
After two seconds, the fax machine begins to play voice
messages.
2
If the Fax Storage is on and there are fax messages in memory,
the LCD shows:
3
To print the faxes, press
1
.
OR
Press
2
to exit without printing.
Print Document
1.Yes 2.No
TAD (TELEPHONE ANSWERING DEVICE) 7 - 6
Erasing incoming messages
You can erase voice messages individually, or all at once.
To erase voice messages individually
1
For FAX-2440C, press
Play/Record
.
For MFC-620CN, press
Play
.
The machine sounds a two-second beep and begins message
playback. Each message is preceded by one long beep, and
followed by two short beeps.
2
To erase a specific message, press
Erase
immediately after the two
short beeps, or while the message is
playing.
3
Press
1
to erase the message.
OR
Press
2
to cancel.
4
Press
Stop/Exit
.
To erase messages all at once
1
Press
Erase
.
2
Press
or
to select erasing all
voice messages (
Voice:
), all
document messages (
Fax
), or all voice and fax messages
(
Erase All Msg.?
).
Press
Menu/Set
.
3
Press
1
to erase.
OR
Press
2
to cancel.
4
Press
Stop/Exit
.
Erase this Msg.?
1.Yes 2.No
Erase All Voice?
Select
▲▼
& Set
7 - 7 TAD (TELEPHONE ANSWERING DEVICE)
Setting Maximum Time for incoming messages
Your machine comes set to receive voice messages up to 30
seconds long. You can change this setting to 60, 120 or 180
seconds.
1
Press
Menu/Set
,
2
,
7
,
2
.
2
Press
or
to select the maximum time setting for incoming
messages (30, 60, 120 or 180 seconds).
Press
Menu/Set
.
3
Press
Stop/Exit
.
Setting Toll Saver
See Setting Toll Saver (TAD mode) on page 4-4.
ICM Recording Monitor
This feature lets you turn the speaker volume for voice messages
On
or
Off
. When you turn the monitor
Off
, you will not hear messages
as they come in.
1
Press
Menu/Set
,
2
,
7
,
3
.
2
Use
or
to select
Off
(or
On
).
Press
Menu/Set
.
3
Press
Stop/Exit
.
TAD (TELEPHONE ANSWERING DEVICE) 7 - 8
Recording a conversation (FAX-2440C only)
If you are using the handset, you can record a telephone
conversation by pressing
Play/Record
during the conversation.
Your recording can be as long as the Incoming Message Maximum
Time. The other party will hear an intermittent beep while recording.
To stop recording, press
Stop/Exit
.
Record Fax/Tel Outgoing Announcement
(F/T OGM)
This is the announcement played by your Brother machine (not an
external TAD) when someone calls and your machine is set to
Fax/Tel receive mode.
Although callers hear your announcement,
they cannot leave a message. By choosing
F/T Message
(not
TAD
Message
) you can record the announcement using the same steps
as for the TAD outgoing message. (See Recording TAD Outgoing
Message (FAX-2440C only) on page 7-2.) You can also listen to and
erase the F/T Message the same way, by choosing
F/T Message
(not
TAD Message
). (See
Recording TAD Outgoing Message
(MFC-620CN only) on page 7-3 and Erasing Outgoing Message
(OGM) on page 7-4.)
If you need to review the steps for setting up the Fax/Tel receive
mode, see Chapter 4.
8 - 1 PRINTING REPORTS
8
Fax settings and activity
You need to set up the Transmission Verification Report and Journal
Period in the menu table.
Press
Menu/Set
,
2
,
4
,
1
.
OR
Press
Menu/Set
,
2
,
4
,
2
.
Customizing the Transmission Verification
Report
You can use the Transmission Report as proof that you sent a fax.
This report lists the time and date of transmission and whether the
transmission was successful (OK). If you select
On
or
On+Image
, the
report will print for every fax you send.
If you send a lot of faxes to the same place, you may need more than
the job numbers to know which faxes you must send again. Selecting
On+Image
or
Off+Image
will print a section of the fax’s first page
on the report to help you remember.
1
Press
Menu/Set
,
2
,
4
,
1
.
2
Press
or
to select
Off+Image
,
On
,
On+Image
or
Off
.
Press
Menu/Set
.
3
Press
Stop/Exit
.
Printing reports
When the Verification Report is turned
Off
or
Off+Image
, the
Report will only print if there is a transmission error, with NG in
the RESULT column.
PRINTING REPORTS 8 - 2
Setting the Journal Period
You can set the machine to print a journal at specific intervals (every
50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to
Off
,
you can print the report by following the steps on the next page.
The default setting is
Every 50 Faxes
.
1
Press
Menu/Set
,
2
,
4
,
2
.
2
Press
or
to choose an interval.
Press
Menu/Set
.
(If you choose 7 days, the LCD will ask you to choose a day on
which to begin the 7-day countdown.)
3
Enter the time to begin printing in 24-hour format.
Press
Menu/Set
.
(For example: enter 19:45 for 7:45 PM.)
4
Press
Stop/Exit
.
If you select 6, 12, 24 hours, 2 or 7 days, the machine will print
the report at the selected time and then erase all jobs from its
memory. If the machine’s memory becomes full with 200 jobs
before the time you selected has passed, the machine will print
the Journal early and then erase all jobs from memory. If you
want an extra report before it is due to print, you can print it
without erasing the jobs from memory.
If you select
Every 50 Faxes
, the machine will print the
Journal when the machine has stored 50 jobs.
Report Setting
2.Journal Period
8 - 3 PRINTING REPORTS
Printing reports
Following reports are available:
How to print a report
1
For FAX-2440C, press
Menu/Set
,
4
.
For MFC-620CN, press
Menu/Set
,
6
.
2
Press
or
to select the report you want.
Press
Menu/Set
.
OR
Enter the number of the report you want to print.
For example, press
1
to print the Help List.
3
Press
Mono Start
.
1.Help List
Prints the Help List so you can see at-a-glance
how to quickly program your machine.
2.Quick-Dial
Lists names and numbers stored in the
One-Touch (FAX-2440C only) and Speed-Dial
memory, in numerical order.
3.Fax Journal
Lists information about the last incoming and
outgoing faxes.
(TX means Transmit.) (RX means Receive.)
4.XMIT Verify
Prints a Transmission Verification Report for your
last transmission.
5.User Settings
Lists your settings.
6.Network Config
(MFC-620CN only)
Lists your Network settings.
MAKING COPIES 9 - 1
9
Using the machine as a copier
You can use your machine as a copier, making up to 99 copies at a
time.
Enter Copy mode
Before making copies, make sure that (
Copy
) is illuminated
in green. If it is not, press (
Copy
) to enter Copy mode. The
default setting is Fax. You can change the number of seconds or
minutes that the machine stays in Copy mode. (See Setting the
Mode Timer (FAX-2440C only) on page 2-5 or Setting the Mode
Timer (MFC-620CN only)
on page 2-5.)
Making copies
Copy Ratio
The LCD shows the default copy setting
Quality No of Copies
9 - 2 MAKING COPIES
Making a single copy
1
Press (
Copy
) to illuminate it in green.
2
Load your document.
(See
Load documents
on page 1-7.)
3
Press
Mono Start
or
Colour Start
.
Making multiple copies
1
Press (
Copy
) to illuminate it in green.
2
Load your document.
3
Use the dial pad to enter the number of copies you want
(up to 99).
4
Press
Mono Start
or
Colour Start
.
Stop copying
To stop copying, press
Stop/Exit
.
To stop copying, press
Stop/Exit
.
To sort the copies, press the
Copy Options
key. (See Using
the Copy Options key (Temporary settings)
on page 9-3.)
MAKING COPIES 9 - 3
Using the Copy Options key
(Temporary settings)
When you want to quickly change the copy settings temporarily for
the next copy, use the
Copy Options
key. You can use different
combinations.
These settings are temporary, and the machine returns to its
default settings 60 seconds after it finishes copying. However if
you have set the Mode Timer to 0 or 30 seconds, the machine
returns to the default settings after the number of seconds that
has been set for mode timer. (See Setting the Mode Timer
(FAX-2440C only) on page 2-5 or Setting the Mode Timer
(MFC-620CN only)
on page 2-5.)
You can save the copy settings you use most often by setting
them as default. (See Changing the default copy settings on
page 9-13.)
Copy Options key
9 - 4 MAKING COPIES
Changing the temporary copy settings
Use the
Copy Options
key to quickly set the following copy
settings temporarily for the next copy.
After you choose your settings by pressing
Menu/Set
, the LCD
shows
Set temporarily
.
Press
Mono Start
or
Colour Start
if you
re finished choosing
settings.
OR
Press
or
to select more settings.
Press
Copy
Options
Menu Selections Options Factory
Setting
Page
Quality Fast
/
Normal
/
Best Normal
9-5
Enlarge/Reduce 50%
/
69%
/
78%
/
83%
/
93%
/
97%
/
100%
/
104%
/
142%
/
186%
/
198%
/
200%
/
Custom(25-400%)
100%
9-6
Paper Type Plain
/
Inkjet
/
Glossy
/
Transparency
Plain
9-7
Paper Size Letter
/
Legal
/
A4
/
A5
/
10(W) x 15(H)cm
A4
9-8
Brightness
- + - + 9-8
Stack/Sort Stack/Sort Stack
9-8
Page Layout Off(1 in 1)
/
2 in 1 (P)
/
2 in 1 (L)
/
4 in 1 (P)
/
4 in 1 (L)
/
Poster(3 x 3)
Off
(1 in 1)
9-13
No. of Copies No. of Copies:01
(01-99)
01
select select
MAKING COPIES 9 - 5
Increasing copy speed or quality
You can select the copy quality. The default setting is
Normal
.
1
Press (
Copy
) to illuminate it in green.
2
Load your document.
3
Use the dial pad to enter the number of copies you want
(up to 99).
4
Press
Copy Options
and
or
to select
Quality
.
5
Press
or
to choose the copy quality (
Fast
,
Normal
or
Best
).
Press
Menu/Set
.
6
Press
Mono Start
or
Colour Start
.
Normal
Recommended mode for ordinary printouts. Good
copy quality with adequate copy speed.
Fast
Fast copy speed and lowest ink consumption. Use
FAST to save time (document to be proof-read, large
documents or many copies).
Best
Use this mode to copy precise images such as
photographs. BEST uses the highest resolution and
slowest speed.
9 - 6 MAKING COPIES
Enlarging or reducing the image copied
You can select the following enlargement or reduction ratios.
Custom(25-400%)
allows you to enter a ratio from 25% to 400%.
1
Press (
Copy
) to illuminate it in green.
2
Load your document.
3
Use the dial pad to enter the number of copies you want
(up to 99).
4
Press
Copy Options
and
or
to select
Enlarge/Reduce
.
Press
Menu/Set
.
5
Press
or
to select the enlargement or reduction ratio you
want.
Press
Menu/Set
.
OR
You can select
Custom(25-400%)
and press
Menu/Set
.
Use the dial pad to enter an enlargement or reduction ratio from
25%
to
400%
.
Press
Menu/Set
.
(For example, press
5
3
to enter
53%
.)
Press Copy Options
and or to select
Enlarge/Reduce
Custom(25-400%)
200%
198% 10x15cm
A4
186%10x15cm
LTR
142% A5
A4
104% EXE
LTR
100%
97% LTR
A4
93% A4
LTR
83% LGL
A4
78% LGL
LTR
69% A4
A5
50%
MAKING COPIES 9 - 7
6
Press
Mono Start
or
Colour Start
.
Setting paper type
If you are copying on special paper, be sure to select the type of
paper you are using so you will get the best print quality.
1
Press (
Copy
) to illuminate it in green.
2
Load your document.
3
Use the dial pad to enter the number of copies you want
(up to 99).
4
Press
Copy Options
and
or
to select
Paper Type
.
Press
Menu/Set
.
5
Press
or
to select the type of paper you are using (
Plain
,
Inkjet
,
Glossy
or
Transparency
).
Press
Menu/Set
.
6
Press
Mono Start
or
Colour Start
.
Special Copy Options 2 in 1 (P), 2 in 1 (L), 4 in 1 (P), 4 in 1 (L)
or Poster are not available with Enlarge/Reduce.
You can change the default Paper Type setting at any time.
(See Setting the Paper Type on page 2-6.)
9 - 8 MAKING COPIES
Setting paper size
If copying on paper other than A4 size, you will need to change the
paper size setting.
1
Press (
Copy
) to illuminate it in green.
2
Load your document.
3
Use the dial pad to enter the number of copies you want
(up to 99).
4
Press
Copy Options
and
or
to select
Paper Size
.
Press
Menu/Set
.
5
Press
or
to select the size of paper you are using
(
Letter
,
Legal
,
A4
,
A5
or
10(W) x 15(H)cm
).
Press
Menu/Set
.
6
Press
Mono Start
or
Colour Start
.
Adjusting brightness
You can adjust the copy brightness to make copies darker or lighter.
1
Press (
Copy
) to illuminate it in green.
2
Load your document.
3
Use the dial pad to enter the number of copies you want
(up to 99).
4
Press
Copy Options
and
or
to select
Brightness
.
Press
Menu/Set
.
5
Press
to make a lighter copy.
OR
Press
to make a darker copy.
Press
Menu/Set
.
6
Press
Mono Start
or
Colour Start
.
You can copy on Letter, Legal, A4, A5 or
Photo Card (10(W) cm x 15(H) cm) paper.
MAKING COPIES 9 - 9
Sorting copies using the ADF
You can sort multiple copies. Pages will be stacked in the order 321,
321, 321, and so on.
1
Press (
Copy
) to illuminate it in green.
2
Load your document.
3
Use the dial pad to enter the number of copies you want
(up to 99).
4
Press
Copy Options
and
or
to select
Stack/Sort
.
Press
Menu/Set
.
5
Press
or
to select
Sort
.
Press
Menu/Set
.
6
Press
Mono Start
or
Colour Start
.
9 - 10 MAKING COPIES
Making N in 1 copies or a poster (Page Layout)
You can reduce the amount of copies by using the N in 1 copy
feature. This allows you to copy two or four pages onto one page,
allowing you to save paper. It is also possible to create a poster.
When you use the Poster feature your machine divides your
document into sections, then enlarges the sections so you can
assemble them into a poster.If you want to print a poster, use the
scanner glass.
1
Press (
Copy
) to illuminate it in green.
2
Load your document.
3
Use the dial pad to enter the number of copies you want
(up to 99).
4
Press
Copy Options
and
or
to select
Page Layout
.
Press
Menu/Set
.
5
Press
or
to select
2 in 1 (P)
,
2 in 1 (L)
,
4 in 1 (P)
,
4 in 1 (L)
,
Poster(3 x 3)
or
Off(1 in 1)
.
Press
Menu/Set
.
6
Press
Mono Start
or
Colour Start
to scan the document.
7
If you are making a poster or placed the document in the ADF,
the machine scans the page and starts printing.
Please make sure Paper Size is set to
A4
or
Letter
.
You can use N in 1 copy feature with 100% copy size only.
(
P
) means Portrait and (
L
) means Landscape.
MAKING COPIES 9 - 11
If you are using the scanner glass:
8
After the machine scans the page,
the LCD shows:
Press
1
to scan the next page.
9
Put the next document on the
scanner glass.
Press
Menu/Set
.
Repeat Steps 8 and 9 for each page of the layout.
10
After all the pages of the document have been scanned,
press
2
to end.
If
Glossy
has been selected in the Paper Type setting for N in
1 copies, the machine will print the images as if Plain paper had
been selected.
If you are producing multiple colour copies, N in 1 copies are
not available.
N in 1 colour copies are not available for FAX-2440C.
For Poster copies, you cannot make more than one copy.
Next Page?
1.Yes 2.No
Set Next Page
Then Press Set
9 - 12 MAKING COPIES
Place document face down in the direction shown below.
2 in 1 (P)
4 in 1 (P)
Poster (3X3)
You can make a poster
size copy of a
photograph.
2 in 1 (L)
4 in 1 (L)
MAKING COPIES 9 - 13
Changing the default copy settings
You can save the copy settings you use most often by setting them
as default. These settings will remain until you change them again.
Increasing copy speed or quality
1
Press
Menu/Set
,
3
,
1
.
2
Press
or
to select
Normal
,
Best
or
Fast
.
Press
Menu/Set
.
3
Press
Stop/Exit
.
Adjusting brightness
1
Press
Menu/Set
,
3
,
2
.
2
Press
to make a lighter copy.
OR
Press
to make a darker copy.
Press
Menu/Set
.
3
Press
Stop/Exit
.
Adjusting contrast
You can change the contrast to help an image look sharper and more
vivid.
1
Press
Menu/Set
,
3
,
3
.
2
Press
to increase the contrast.
OR
Press
to decrease the contrast.
Press
Menu/Set
.
3
Press
Stop/Exit
.
9 - 14 MAKING COPIES
Adjusting colour saturation
1
Press
Menu/Set
,
3
,
4
.
2
Press
or
to select
Red
,
Green
or
Blue
.
Press
Menu/Set
.
3
Press
to increase the colour saturation.
OR
Press
to decrease the colour saturation.
Press
Menu/Set
.
4
Return to Step 2 to select the next colour.
OR
Press
Stop/Exit
.
MAKING COPIES 9 - 15
Legal limitations
Colour reproductions of certain documents are illegal and may result
in either criminal or civil liability. This memorandum is intended to be
a guide rather than a complete listing of every possible prohibition. In
case of doubt, we suggest that you check with relevant authorities as
to any particular questionable documents.
The following are examples of documents which should not be
copied:
Money
Bonds or other certificates of indebtedness
Certificates of Deposit
Armed Forces Service or Draft papers
Passports
Postage Stamps (cancelled or uncancelled)
Immigration Papers
Welfare documents
Cheques or Drafts drawn by Governmental Agencies
Identification Documents, badges or insignias
Licences and Certificates of Title to motor vehicles
Copyrighted works cannot be copied. Sections of a copyrighted work
can be copied for ‘fair use.’ Multiple copies would indicate improper
use.
Works of art should be considered the equivalent of copyrighted
works.
10 - 1 WALK-UP PHOTOCAPTURE CENTER
(MFC-620CN ONLY)
10
Introduction
Even if your machine is not connected to your computer, you can
print photos directly from the digital camera media. Your Brother
machine includes five media drives (slots) for use with popular digital
camera media: CompactFlash
®
, SmartMedia
®
, Memory Stick
®
,
SecureDigital
, and xD-Picture Card
.
The PhotoCapture Center
feature lets you print digital photos from
your digital camera at high resolution to get photo quality printing.
Walk-Up PhotoCapture
Center
(MFC-620CN only)
CompactFlash
®
(Type I only)
SmartMedia
®
Memory Stick
®
SecureDigital
xD-Picture Card
miniSD
can be used with miniSD
adapter.
Memory Stick Duo
can be used with Memory Stick Duo
adapter.
Adapters are not included with the machine. Contact a third
party supplier for adapters.
WALK-UP PHOTOCAPTURE CENTER
(MFC-620CN ONLY) 10 - 2
PhotoCapture Center
requirements
To avoid error conditions, please remember:
The DPOF file on the media card must be in a valid format.
(See
DPOF printing
on page 10-8.)
The image file extension must be .JPG (Other image file
extensions .JPEG, .TIF, .GIF and so on will not be recognized).
Walk-up PhotoCapture Center
printing must be performed
separately from PhotoCapture Center
operations using the PC.
(Simultaneous operation is not available.)
IBM Microdrive
is not compatible with the machine.
The machine can read up to 999 files in a media card.
Use only Smart media cards with a 3.3v voltage rating.
When printing the INDEX or IMAGE, the PhotoCapture Center
will print all the valid images, even if one or more images have
been corrupted. A portion of the corrupted image may be
printed.
Your machine is designed to read media cards that have been
formatted by a digital camera.
When a digital camera formats a media card it creates a special
folder into which it copies image data. If you need to modify the
image data stored on a media card with your PC, we
recommend that you do not modify the folder structure created
by the digital camera. When saving new or modified image files
to the media card we also recommend you use the same folder
your digital camera uses. If the data is not saved to the same
folder the machine may not be able to read the file or print the
image.
10 - 3 WALK-UP PHOTOCAPTURE CENTER
(MFC-620CN ONLY)
Getting started
Firmly insert the card into the appropriate slot.
PhotoCapture
key indications:
PhotoCapture
light is ON, the media
card is inserted properly.
PhotoCapture
light is OFF, the media
card is not properly inserted.
PhotoCapture
light is BLINKING, the
media card is being read or written to.
The machine can only read one media card at a time so do not insert
more than one card.
Do NOT unplug the power cord or remove the media card from
the media drive (slot) while the machine is reading or writing to
the card (the
PhotoCapture
key is blinking). You will lose
your data or damage the card.
xD-Picture Card
SecureDigital
Memory Stick
®
CompactFlash
®
SmartMedia
®
WALK-UP PHOTOCAPTURE CENTER
(MFC-620CN ONLY) 10 - 4
The steps below give a brief outline of the Direct Printing
feature. Please see the remaining pages of this chapter for more
detailed instructions.
1
Insert the media card firmly into the media drive (slot).
When you insert your media card
into the proper slot, the LCD shows.
2
Press
PhotoCapture
.
If your digital camera supports DPOF printing, see DPOF
printing on page 10-8.
3
Print the index which shows thumbnails views of images stored
on your media card. Your machine will give an image number to
each thumbnail.
Press
or
to select
Print Index
and then press
Menu/Set
.
Press
Colour Start
to start printing the index sheet.
(See Printing the Index (Thumbnails) on page 10-5.)
4
To print images, press
or
to select
Print Images
and then
press
Menu/Set
.
Enter the image number and press
Menu/Set
.
Press
Colour Start
to start printing.
(See
Printing images
on page 10-6.)
The media active message will be shown for 60 seconds and
then disappear. Even in that case, you can enter the
PhotoCapture mode by pressing
PhotoCapture
.
You can change the settings for printing images, such as the
Paper Type & Paper Size, Print Size and number of copies.
(See
Printing images
on page 10-6
.)
C.Flash Active
Press PhotoCapture key...
10 - 5 WALK-UP PHOTOCAPTURE CENTER
(MFC-620CN ONLY)
Printing the Index (Thumbnails)
The PhotoCapture Center
assigns numbers for images (such as
No.1, No.2, No.3, and so on).
It does not recognize any other numbers or file names that your
digital camera or PC have used to identify the pictures. You can print
a thumbnail page (Index page with 6 or 5 images per line). This will
show all the pictures on the media card.
1
Make sure you have inserted the media card.
Press
PhotoCapture
. (See page 10-3.)
2
Press
or
to select
Print Index
.
Press
Menu/Set
.
3
Press
or
to select
6 Images/Line
or
5 Images/Line
.
Press
Menu/Set
.
4
Press
Colour Start
to start printing.
Index Index
5 Images/Line 6 Images/Line
Print time for 5 Images/Line will be slower than 6 Images/Line,
but the quality is better. To print an image, see
Printing images
on page 10-6.
WALK-UP PHOTOCAPTURE CENTER
(MFC-620CN ONLY) 10 - 6
Printing images
Before you can print an individual image, you have to know the
image number.
1
Make sure you have inserted the media card.
Press
PhotoCapture
. (See page 10-3.)
2
Press
or
to choose
Print Images
.
Press
Menu/Set
.
3
Use the dial pad to enter the image
number that you want to print from
the Index page (Thumbnails).
Press
Menu/Set
.
Repeat this step until you have entered all the image numbers
that you want to print.
4
After you have selected all the image numbers, press
Menu/Set
again, and go to Step 5.
OR
If you have finished choosing settings, press
Colour Start
.
Print the Index first.
(See
Printing the Index (Thumbnails)
on page 10-5.)
If your media card contains valid DPOF information, the LCD
shows
DPOF Print:Yes
, please go to DPOF printing on page
10-8.
You can enter all the numbers at one time by using the key for
a comma or the
#
key for hyphen.
(For example, Enter
136
- to print images No.1, No.3 and
No.6. Enter
1#5
to print images No.1 to No.5).
Enter & Set Key
No.:1,3
10 - 7 WALK-UP PHOTOCAPTURE CENTER
(MFC-620CN ONLY)
Paper Type & Paper Size
5
Press
or
to select the type of paper you are using,
Letter Glossy
,
10x15cm Glossy
,
13x18cm Glossy
,
A4 Glossy
,
Letter Plain
,
A4 Plain
,
Letter Inkjet
,
A4 Inkjet
or
10x15cm Inkjet
.
Press
Menu/Set
.
If you selected Letter or A4, go to Step 6.
If you selected another size, go to Step 7.
OR
If you have finished choosing settings, press
Colour Start
.
Print Size
6
If you selected Letter or A4, press
or
to select the print size
(
10 x 8cm
,
13 x 9cm
,
15 x 10cm
,
18 x 13cm
,
20 x 15cm
or
Max. Size
).
Press
Menu/Set
, and go to Step 7.
OR
If you have finished choosing settings, press
Colour Start
.
Printed Position for A4 paper
Number of Copies
7
Use the dial pad to enter the number of copies you want.
Press
Menu/Set
.
8
Press
Colour Start
to print.
1
10 x 8cm
2
13 x 9cm
3
15 x 10cm
4
18 x 13cm
5
20 x 15cm
6
Max. Size
The settings that you want to use with the card will be kept until
you take out the media card from the drive (slot), print images or
press
Stop/Exit
.
WALK-UP PHOTOCAPTURE CENTER
(MFC-620CN ONLY) 10 - 8
DPOF printing
DPOF stands for Digital Print Order Format.
Major Digital Camera manufacturers (Canon Inc., Eastman Kodak
Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co.
Ltd. and Sony Corporation.) created this standard to make it easier
to print images from a digital camera.
If your digital camera supports DPOF printing, you will be able to
select on the Digital Camera display the images and number of
copies you want to print.
When the memory card (CompactFlash
®
, SmartMedia
®
,
Memory Stick
®
, SecureDigital
and xD-Picture Card
) containing
DPOF information is put into your machine, you can print the
selected image easily.
1
Insert your media card into the
proper drive (slot).
2
Press
PhotoCapture
.
3
Press
or
to select
Print Images
.
Press
Menu/Set
.
4
If there is a DPOF file on the card,
the LCD shows:
5
Press
or
to select
DPOF Print:Yes
.
Press
Menu/Set
.
6
Press
Colour Start
to print.
The media active message will be shown for 60 seconds and
then disappear. Even in that case, you can enter the
PhotoCapture mode by pressing
PhotoCapture
.
If you want to choose the images and their print options now,
select
DPOF Print:No
.
C.Flash Active
Press PhotoCapture key...
Select
▲▼
& Set
DPOF Print:Yes
10 - 9 WALK-UP PHOTOCAPTURE CENTER
(MFC-620CN ONLY)
Changing the default settings
You can save the PhotoCapture Center
settings you use most often
by setting them as default. These settings will remain until you
change them again.
Increasing print speed or quality
1
Press
Menu/Set
,
4
,
1
.
2
Press
or
to select
Normal
or
Photo
.
Press
Menu/Set
.
3
Press
Stop/Exit
.
Setting the paper & size
1
Press
Menu/Set
,
4
,
2
.
2
Press
or
to select
Letter Glossy
,
10x15cm Glossy
,
13x18cm Glossy
,
A4 Glossy
,
Letter Plain
,
A4 Plain
,
Letter Inkjet
,
A4 Inkjet
or
10x15cm Inkjet
.
Press
Menu/Set
.
If you selected Letter or A4, press
or
to select the print size
(
10 x 8cm
,
13 x 9cm
,
15 x 10cm
,
18 x 13cm
,
20 x 15cm
or
Max. Size
).
Press
Menu/Set
.
3
Press
Stop/Exit
.
Adjusting brightness
1
Press
Menu/Set
,
4
,
3
.
2
Press
to make a lighter print.
OR
Press
to make a darker print.
Press
Menu/Set
.
3
Press
Stop/Exit
.
WALK-UP PHOTOCAPTURE CENTER
(MFC-620CN ONLY) 10 - 10
Adjusting contrast
You can choose the contrast setting. More contrast will make an
image look sharper and more vivid.
1
Press
Menu/Set
,
4
,
4
.
2
Press
to increase the contrast.
OR
Press
to decrease the contrast.
Press
Menu/Set
.
3
Press
Stop/Exit
.
Colour enhancement
You can turn on the colour enhancement feature to print more vivid
images. Printing time will be slower.
1
Press
Menu/Set
,
4
,
5
.
2
Press
or
to select
On
.
Press
Menu/Set
.
OR
Select
Off
and press
Menu/Set
, then go to Step 5.
3
Press
or
to select
White Balance
,
Sharpness
or
Color Density
.
Press
Menu/Set
.
4
Press
or
to adjust the degree of the setting.
Press
Menu/Set
.
5
Press
Stop/Exit
.
If you select
On
, you can customize the White Balance,
Sharpness or Colour Density.
10 - 11 WALK-UP PHOTOCAPTURE CENTER
(MFC-620CN ONLY)
White Balance
This setting adjusts the hue of the white areas of an image.
Lighting, camera settings and other influences will effect the
appearance of white. The white areas of a picture may be slightly
pink, yellow or some other colour. By using this adjustment you
can correct this effect and bring the white areas back to pure
white.
Sharpness
This setting enhances the detail of an image. It is similar to
adjusting the fine focus on a camera. If the image is not in true
focus and you cannot see the fine details of the picture, then
adjust the sharpness.
Colour Density
This setting adjusts the total amount of colour in the image. You
can increase or decrease the amount of colour in an image to
improve a washed out or weak picture.
WALK-UP PHOTOCAPTURE CENTER
(MFC-620CN ONLY) 10 - 12
Cropping
If your photo is too long or wide to fit the available space on your
selected layout, part of the image will be automatically cropped.
The default setting is
On
. If you want to print the whole image, turn
this setting to
Off
.
1
Press
Menu/Set
,
4
,
6
.
2
Press
or
to select
Off
(or
On
)
.
Press
Menu/Set
.
3
Press
Stop/Exit
.
Borderless
This feature expands the printable area to the edges of the paper.
Printing time will be slightly slower.
1
Press
Menu/Set
,
4
,
7
.
2
Press
or
to select
Off
(or
On
)
.
Press
Menu/Set
.
3
Press
Stop/Exit
.
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
Cropping:On
Cropping:Off
10 - 13 WALK-UP PHOTOCAPTURE CENTER
(MFC-620CN ONLY)
Understanding the Error Messages
Once you are familiar with the types of errors that can occur while
you’re using the PhotoCapture Center
, you can easily identify and
troubleshoot any difficulties.
When an error message appears on the LCD, the machine will beep
to get your attention.
Media Error
This message will appear if you insert a media card
that is either bad or not formatted, or when there is a problem with
the media drive. To clear this error, take out the media card.
No File
This message will appear if you try to access a media
card in the drive (slot) that does not contain a .JPG file.
Out of Memory
This message will appear if you are working with
images that are too large for the machine’s memory.
WALK-UP PHOTOCAPTURE CENTER
(MFC-620CN ONLY) 10 - 14
Using PhotoCapture Center
from
your PC
You can access the media card that is in the media drive (slot) of the
machine from your PC.
(See Using the PhotoCapture Center
from your PC on page 6-1 in
Software User’s Guide on the CD-ROM or Using the PhotoCapture
Center
from a Macintosh
®
(not available for MFC-3240C and
MFC-5440CN)
on page 8-45 in the Software User’s Guide on the
CD-ROM.)
Using PhotoCapture Center
for
scanning documents
You can scan documents and save them onto a media card to
quickly and easily make documents portable. (See Scan to Card (not
available for MFC-3240C, MFC-210C and MFC-5440CN)
on page
2-23 in Software User’s Guide on the CD-ROM.)
11 - 1 IMPORTANT INFORMATION
11
For your safety
To ensure safe operation the supplied three-pin plug must be
inserted only into a standard three-pin electrical socket that is
effectively grounded through the normal household wiring.
The fact that the equipment operates satisfactorily does not imply
that the power is grounded and that the installation is completely
safe. For your safety, if in any doubt about the effective grounding of
the power, consult a qualified electrician.
IT power system (For Norway only)
This product is also designed for IT power system with phase to
phase voltage 230V.
LAN connection (MFC-620CN only)
Caution
Do not connect this product to a LAN connection that is subject to
over-voltages.
International E
NERGY
S
TAR
®
Compliance Statement
The purpose of the International E
NERGY
S
TAR
®
Program is to
promote the development and popularization of energy-efficient
office equipment.
As an E
NERGY
S
TAR
®
Partner, Brother Industries, Ltd. has determined
that this product meets the E
NERGY
S
TAR
®
guidelines for energy
efficiency.
Important information
IMPORTANT INFORMATION 11 - 2
Important safety instructions
1
Read all of these instructions.
2
Save them for later reference.
3
Follow all warnings and instructions marked on the product.
4
Unplug this product from the wall socket before cleaning. Do not
use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5
Do not use this product near water.
6
Do not place this product on an unstable cart, stand, or table.
The product may fall, causing serious damage to the product.
7
Slots and openings in the cabinet and the back or bottom are
provided for ventilation; to ensure reliable operation of the
product and to protect it from overheating, these openings must
not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug, or other
similar surface. This product should never be placed near or
over a radiator or heater. This product should never be placed
in a built-in installation unless proper ventilation is provided.
8
This product should be operated from the type of power source
indicated on the label. If you are not sure of the type of power
available, call your dealer or local power company.
Use only the power cord supplied with this machine.
9
This product is equipped with a 3-wire grounded plug, a plug
having a third (grounded) pin. This plug will only fit into a
grounded power outlet. This is a safety feature. If you are unable
to insert the plug into the outlet, call your electrician to replace
your obsolete outlet. Do not defeat the purpose of the grounded
plug.
10
Do not allow anything to rest on the power cord. Do not place
this product where people can walk on the cord.
11 - 3 IMPORTANT INFORMATION
11
Do not place anything in front of the machine that will block
received faxes. Do not place anything in the path of received
faxes.
12
Wait until pages have exited the machine before picking them
up.
13
Unplug this product from the power socket and refer servicing to
Authorized Service Personnel under the following conditions:
When the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating
instructions are followed. Adjust only those controls that are
covered by the operating instructions. Improper adjustment
of other controls may result in damage and will often require
extensive work by a qualified technician to restore the
product to normal operation.
If the product has been dropped or the cabinet has been
damaged.
If the product exhibits a distinct change in performance,
indicating a need for service.
14
To protect your product against power surges, we recommend
the use of a power protection device (Surge Protector).
IMPORTANT INFORMATION 11 - 4
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International
Corporation.
© 2004 Brother Industries, Ltd. All rights reserved.
Windows and Microsoft are registered trademarks of Microsoft in the
U.S. and other countries.
Macintosh and TrueType are registered trademarks of Apple
Computer, Inc.
PaperPort and OmniPage OCR are registered trademarks of
ScanSoft, Inc.
Presto! PageManager is a registered trademark of NewSoft
Technology Corporation.
Microdrive is a trademark of International Business Machine
Corporation.
SmartMedia is a registered trademark of Toshiba Corporation.
CompactFlash is a registered trademark of SanDisk Corporation.
Memory Stick is a registered trademark of Sony Corporation.
SecureDigital is a trademark of Matsushita Electric Industrial Co.Ltd.,
SanDisk Corporation and Toshiba Corporation.
SanDisk is a licensee of the SD and miniSD trademarks.
xD-Picture Card is a trademark of Fujifilm Co.Ltd., Toshiba
Corporation and Olympus Optical Co. Ltd.
Memory Stick Duo and MagicGate are trademarks of Sony
Corporation.
Each company whose software title is mentioned in this manual has
a Software License Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User’s
Guide, the Software User’s Guide, and the Network User’s
Guide (MFC-620CN only) are registered trademarks of their
respective companies.
12 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE
12
Troubleshooting
Error messages
As with any sophisticated office product, errors may occur. If this
happens, your machine identifies the problem and displays an error
message. The most common error messages are shown below.
You can correct most problems by yourself. If you need additional
help, the Brother Solutions Center offers latest FAQs and
troubleshooting tips.
Visit us at http://solutions.brother.com
.
Troubleshooting and routine
maintenance
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION
BT Call Sign
On
The machine is set BT Call Sign to
ON. You cannot change the
Receive Mode from Manual to
another mode.
Set BT Call Sign to OFF. (See BT Call Sign (For
U.K. Only)
on page A-1.)
Comm.Error Poor phone line quality caused a
communication error.
Try the call again. If the problem continues, call
the telephone company and ask them to check
your phone line.
Connection
Fail
You tried to poll a fax machine that
is not in Polled Waiting mode.
Check the other fax machine’s polling setup.
Cover is Open The scanner cover is not closed
completely.
Lift the scanner cover and then close it again.
Data
Remaining
Print data remains in the
machine’s memory.
Re-start printing from your computer.
Print data remains in the
machine’s memory. The USB
cable was unplugged while the
computer was sending the data to
the machine.
Press Stop/Exit. The machine will cancel the
job and eject the page that is being printed.
Disconnected The other person or other person’s
fax machine stopped the call.
Try to send or receive again.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2
Document Jam The document scanned from ADF
was longer than about 90 cm.
See Using the automatic document feeder
(ADF) on page 1-7.
The document is jammed in the
machine.
See Document jams on page 12-5.
High
Temperature
The print head is too warm. Allow the machine to cool down.
Ink Empty One or more of the ink cartridges
is empty. The machine will stop all
print operations. While memory is
available, black and white faxes
will be received into memory. If a
sending machine has a colour fax,
the machine’s ‘handshake’ will
request that the fax be sent as
black and white. If the sending
machine has the ability to convert
it, the colour fax will be received
into memory as a black and white
fax.
Replace the ink cartridges.
(See Replacing the ink cartridges on page
12-25.)
Low
Temperature
The print head is too cold. Allow the machine to warm up.
Media Error
(MFC-620CN
only)
The media card is either
corrupted, improperly formatted,
or there is a problem with the
media drive.
Re-insert the card firmly into the slot to make
sure it is in the correct position. If the error
remains, check the media drive by inserting
another media card that you know is working.
Near Empty One or more of the ink cartridges
are running out of ink. If a sending
machine has a colour fax, the
machine’s ‘handshake’ will
request that the fax be sent as
black and white. If the sending
machine has the ability to convert
it, the colour fax will be received
into memory as a black and white
fax.
Order a new ink cartridge.
No Cartridge An ink cartridge is not properly
installed.
Take out the ink cartridge and put it in again
seating it properly.
(See Replacing the ink cartridges on page
12-25.)
No File
(MFC-620CN
only)
The media card in the media drive
does not contain a .JPG file.
Reinsert the correct media card.
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION
12 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE
No Paper Fed The machine is out of paper. Add paper, and then press Mono Start or
Colour Start.
The paper is jammed in the
machine.
See Printer jam or paper jam on page 12-6.
No
Response/Busy
The number you dialled does not
answer or is busy.
Verify the number and try again.
Not
Registered
You tried to access a One-Touch
(FAX-2440C) or Speed-Dial
number that is not programmed.
Set up the One-Touch (FAX-2440C) or
Speed-Dial number. (See Storing One-Touch
Dial numbers (FAX-2440C only) on page 5-1
and Storing Speed-Dial numbers on page 5-2.)
Out of Memory The machine’s memory is full. (Fax sending or copy operation in process)
Press Stop/Exit and wait until the other
operations in progress finish and then try again.
OR
Clear the data in the memory. To gain extra
memory, you can turn off Fax Storage.
(See Setting Fax Storage on page 6-2.)
OR
Print the faxes that are in the memory.
(See Printing a fax from the memory on page
4-9.)
(Printing operation in process)
Reduce print resolution.
Paper Jam Paper is jammed in the machine. (See Printer jam or paper jam on page 12-6.)
Wrong Paper
Size
Paper is not the correct size. Reload the correct size of paper (Letter, Legal
or A4), and then press Mono Start or
Colour Start.
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 4
Unable to
Change
Unable to
Clean
Unable to
Init.
Unable to
Print
Unable to
Scan
The machine has a mechanical
problem.
OR
A foreign obstacle, such as a clip
or ripped paper, is in the machine.
Open the scanner cover and remove any
foreign obstacles from inside the machine. If
the error message continues, disconnect the
machine from the power for several minutes
then reconnect it. The machine's memory will
hold faxes for several hours, so you will not lose
any important messages. If the error message
continues after the machine was disconnected,
please follow the procedure below to transfer
the faxes to another fax machine.
Check whether the machine has faxes in
memory
1. Press Menu/Set, 9, 0, 1.
2. If the machine has no faxes, disconnect the
machine from the power source for several
minutes, and then reconnect it.
OR
If faxes are present, you can transfer them to
another fax machine. Go to Step 3.
OR
For MFC-620CN, you can forward the
remaining faxes to your PC. Please see
Transfer faxes to your PC.
Transfer faxes to another fax machine
If you have not set up your Station ID, you
cannot enter fax transfer mode.
3. Enter the fax number to which faxes will be
forwarded.
4. Press Mono Start.
5. After faxes are transferred, disconnect the
machine from the power source for several
minutes and then reconnect it.
You can transfer the Fax Journal report to
another fax machine by pressing Menu/Set, 9,
0, 2 in Step1.
Transfer faxes to your PC (MFC-620CN only)
You can move the faxes from your machine’s
memory to your PC.
1. Press Menu/Set, 2, 5, 1.
2. Using
or
, select 1.PC Fax Receive,
and then press Menu/Set.
The LCD will ask if you want to transfer a fax
to your PC.
3. To transfer all faxes to your PC, press 1.
OR
To keep all faxes in the machine’s memory,
press 2.
4. After faxes are transferred, disconnect the
machine from the power source for several
minutes, and then reconnect it.
(For details see Using Brother PC-FAX
software on page 5-1 in Software User’s Guide
on the CD-ROM.)
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION
12 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Document jams
If the document is jammed, follow the steps below.
Document is jammed in the top of the ADF unit.
1
Take out any paper from the ADF that is not jammed.
2
Open the ADF cover.
3
Pull the jammed document out to the right or left.
4
Close the ADF cover.
Press Stop/Exit.
Document is jammed inside the ADF unit.
1
Take out any paper from the ADF that is not jammed.
2
Lift the document cover.
3
Pull the jammed document out to the left.
4
Close the document cover.
Press
Stop/Exit
.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6
Printer jam or paper jam
Remove the jammed paper depending on where it is jammed in the
machine.
Paper is jammed inside the paper tray
1
Pull the paper tray out of the machine.
2
Pull out the jammed paper to remove it.
Paper Tray
Jammed paper
12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Paper is jammed inside the machine
1
Remove the Jam Clear Cover. Pull the jammed paper out of the
machine.
2
Re-insert the Jam Clear Cover.
3
If you can not pull out the jammed paper, lift the scanner cover
from the right-hand side of the machine until it locks securely
into the open position.
4
Remove the jammed paper.
If the paper is jammed underneath the print head, disconnect
the machine from the power source so you can move the print
head to take out the paper.
Jam Clear Cover
Scanner Cover
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8
5
Lift the scanner cover to release the lock. Gently push the
scanner cover support and close the scanner cover.
12 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE
If you are having difficulty with your machine
If you think there is a problem with your machine, check the chart
below and follow the troubleshooting tips.
The Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
Visit us at http://solutions.brother.com
.
DIFFICULTY SUGGESTIONS
Printing
No printout Check the interface cable connection on both the machine and your
computer.
Check the machine is plugged in and not in the Power Save condition.
One or more ink cartridges are empty. (See Replacing the ink cartridges
on page 12-25.)
Check to see if the LCD is showing an error message. (See Error
messages
on page 12-1.)
Poor quality print. Check the print quality. (See Checking the print quality on page 12-16.)
Make sure the Printer Driver or Paper Type setting in the menu matches
the type of paper you are using. (See
Media Type
on page 1-8 in
Software User’s Guide on the CD-ROM and Setting the Paper Type on
page 2-6.)
Make sure your ink cartridges are fresh. Cartridges remain fresh for up
to two years if kept in their original packaging, after that the ink may
become clogged. Cartridge expiration dates are printed on the package.
Try using the recommended types of paper. (See
About paper
on page
1-10.)
The recommended environment for your machine is between 20°C to
33°C.
White horizontal lines appear
in text or graphics.
Clean the print head. (See
Cleaning the print head
on page 12-15.)
Try using the recommended types of paper. (See
About paper
on page
1-10.)
If horizontal bands appear when using plain paper, use the 'Enhanced
Normal Printing' mode to help avoid banding on some types of plain
paper. In the printer driver 'Basic' tab, click 'Settings,' and check
'Enhanced Normal Printing.'
If you continue to have horizontal bands, change the Media Type
selection to 'Slow Drying Paper' in the printer driver 'Basic' tab to help
enhance the print quality.
The machine prints blank
pages.
Clean the print head. (See Cleaning the print head on page 12-15.)
Characters and lines are
stacked.
Check the printing alignment. (See Checking the printing alignment on
page 12-18.)
Printed text or images are
skewed.
Make sure the paper is loaded properly in the paper tray and the paper
side guide is adjusted correctly. (See How to load paper, envelopes and
post cards on page 1-15.)
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10
Printing (Continued)
Smudged stain at the top
center of the printed page.
Make sure the paper is not too thick or not curled. (See About paper on
page 1-10.)
Printing appears dirty or ink
seems to run.
Make sure you are using the proper types of paper. (See About paper
on page 1-10.) Don’t handle the paper until the ink is dry.
Stains appear on the reverse
side or at the bottom of the
page.
Make sure the Printer Platen is not dirty with ink. (See Cleaning the
machine printer platen on page 12-24.)
Make sure you are using the paper support flap. (See How to load
paper, envelopes and post cards on page 1-15.)
There are some dense lines. Check ‘Reverse Order’ in the Basic tab of the printer driver.
The printouts are wrinkled. In the printer driver ‘Basic’ tab, click the ‘Settings’, and uncheck the
‘Bi-Directional Printing’.
Cannot perform ‘2 in 1 or 4 in 1’
printing.
Check that the paper size setting in the application and in the printer
driver are the same.
Print speed is too slow. Changing the printer driver setting may improve the print speed.
Highest resolution needs longer data processing, transfer and printing
time. Try the other settings of quality in the printer driver ‘Basic’ tab.
Also, click the ‘Settings’ tab, and make sure you uncheck the Colour
Enhancement.
Borderless printing is slower than normal printing. If you want to print
more quickly, set the Borderless feature off. (See
Media Type
on page
1-8 in Software User’s Guide on the CD-ROM.)
Colour Enhancement is not
working properly.
If the image data is not full colour in your application (Such as 256
colour), Colour Enhancement will not work. Please use at least 24 bit
colour data with the Colour Enhancement feature.
Machine feeds multiple pages Make sure the paper is loaded properly in the paper tray. (See How to
load paper, envelopes and post cards on page 1-15.)
Check that more than two types of paper are not loaded in the paper tray
at any one time.
Printed pages are not stacked
neatly.
Make sure you are using the paper support flap. (See How to load
paper, envelopes and post cards
on page 1-15.)
Machine does not print from
Paint Brush.
Try setting the Display setting to ‘256 colours.’
Machine does not print from
Adobe Illustrator.
Try to reduce the print resolution.
Printing Received Faxes
Condensed print and white
streaks across the page or the
top and bottom of sentences
are cut off.
This can be caused by static or interference on the telephone line. You
can make a copy using the Mono Start key to see if the same problem
occurs. If the copy looks good then the problem is probably the phone
line and not your machine.
Vertical black lines when
receiving.
The sender’s scanner may be dirty. Ask the sender to make a copy to
see if the problem is with the sending machine. Try receiving from
another fax machine.
DIFFICULTY SUGGESTIONS
12 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Printing Received Faxes (Continued)
Received colour fax prints only
in black and white.
Replace the colour ink cartridges that are empty or nearly empty, and
then ask the other person to send the colour fax again. (See Replacing
the ink cartridges on page 12-25.) Check that Fax Storage is set to OFF.
(See
Setting Fax Storage
on page 6-2.)
Left and Right margins are cut
off or a single page is printed
on two pages.
Turn on Auto Reduction. (See
Printing a reduced incoming fax (Auto
Reduction) on page 4-8.)
Phone Line or Connections
Dialling does not work.
(No dial tone)
Check the machine is plugged in.
Check for a dial tone. If possible, call your machine to hear it answer. If
there is still no answer, check the telephone line cord connection and
make sure all telephone connections are secured. If there is no ringing
when you call your machine, ask your telephone company to check the
line.
Change Tone/Pulse setting. (See Setting the Phone Line Type on page
2-3.)
Receiving Faxes
Cannot receive a fax Make sure the machine is in the correct receiving mode for your setup.
(See Basic receiving operations on page 4-1.)
If you frequently encounter interference on the phone line, try changing
the menu setting of Compatibility to Basic. (See Compatibility on page
12-14.)
If you connect your machine to PBX, PABX, ADSL or ISDN, set the
menu setting of Phone Line Type to your phone type. (See
Setting the
Phone Line Type on page 2-3.)
Sending Faxes
Cannot send a fax Make sure that the Fax key is illuminated. (See
How to enter Fax
mode on page 3-1.)
Ask the other party to check that receiving machine has paper.
Print the Transmission Verification Report and check for an error.
(See
Printing reports
on page 8-3.)
Transmission Verification
Report says ‘Result:NG’ or
‘Result:ERROR’.
There is probably temporary noise or static on the line. Try sending the
fax again. If you send a PC FAX message and get ‘Result:NG’ on the
Transmission Verification Report, your machine may be out of memory.
If you frequently get transmission error with possible interference on the
phone line, try to change the menu setting of Compatibility to Basic.
(See Compatibility on page 12-14.)
If you connect your machine to PBX, PABX, ADSL or ISDN, set the
menu setting of Phone Line Type to your phone type. (See Setting the
Phone Line Type on page 2-3.)
Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check
your machine’s scanner operation.
Vertical black lines when
sending.
If the copy you made shows the same problem, your scanner is dirty.
(See Cleaning the scanner on page 12-23.)
DIFFICULTY SUGGESTIONS
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 12
Handling Incoming Calls
The machine ‘Hears’ Voice as
CNG Tone.
If your machine is set to Fax Detect ON, it is more sensitive to sounds.
Your machine may mistakenly interpret certain voices or music on the
line as a calling fax machine and respond with fax receiving tones.
Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by
turning Fax Detect to Off. (See on page 4-6.)
Transferring a Fax Call to the
machine.
If you answered at the machine, press Mono Start and hang up
immediately. If you answered on an external or extension phone, press
your Fax Receive Code (default setting is ( 51). When your machine
answers, hang up.
Custom features on a single
line.
If you have Call Waiting, Call Waiting/Caller ID, Ring Master, BT’s Call
Minder, an alarm system or any other custom feature on a single phone
line with your machine, it may create a problem sending or receiving
faxes.
For example: If you are sending or receiving a fax message while a
custom feature signal comes through on the line, the signal can
temporarily interrupt or disrupt the faxes. Brother’s ECM feature should
help overcome this problem. This condition is related to the telephone
system industry and is common to all devices that send and receive data
on a single, shared line with custom features. If avoiding a slight
interruption is crucial to your business, we recommend a separate
phone line with no custom features.
Copying Difficulties
Cannot make a copy Make sure that the Copy key is illuminated. (See
Enter Copy mode
on page 9-1.)
Vertical streaks appear in
copies
Sometimes you may see vertical streaks on copies. Clean the scanner.
(See Cleaning the scanner on page 12-23.)
Poor copy results when using
the ADF
Try using the scanner glass. (See Using the scanner glass on page 1-9.)
Scanning Difficulties (MFC-620CN only)
TWAIN/WIA errors appear
while scanning.
Make sure the Brother TWAIN/WIA driver is selected as the primary
source. In PaperPort
®
, click Scan in the File menu and select the
Brother TWAIN/WIA driver.
Poor scanning results when
using the ADF
Try using the scanner glass. (See Using the scanner glass on page 1-9.)
Software Difficulties (MFC-620CN only)
Cannot install software or print Run the MFL-Pro Suite Repair and Install program on the CD-ROM.
This program will repair and reinstall the software.
‘Device Busy’ Make sure the machine is not showing an error message on the LCD.
‘Connect Failure If the machine is not connected to your PC and you have loaded the
Brother software, the PC will show 'MFC Connect Failure' each time you
restart Windows
®
. You can ignore this message or you can turn it off as
follows.
Double-click "\tool\warnOff.REG" from the supplied CD-ROM.
To turn it back on, double-click "\tool\WarnOn.REG" from the supplied
CD-ROM.
The Scan key on the machine's control panel will not work unless you
restart your PC with the machine connected.
DIFFICULTY SUGGESTIONS
12 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE
PhotoCapture Center
Difficulties (MFC-620CN only)
Removable Disk does not
work properly.
a)Have you installed the Windows
®
2000 update?
If not, do the following:
1. Disconnect the USB cable.
2. Install the Windows
®
2000
update. Please see the Quick Setup
Guide. After the installation the PC will be automatically restarted.
3. Wait about 1 minute after you reboot the PC, and then connect the
USB cable.
b)Take out the media card and put it back in again.
c) If you have tried "Eject" from within Windows
®
, you must take out the
media card before you continue.
d)If an error message appears when you try to eject the media card, it
means the card is being accessed.
Wait a while and then try again.
e)If all of the above do not work, please turn off your PC and machine,
and then turn them on again.
(You will have to unplug the power cord of the machine to turn it off.)
Cannot access Removable
Disk from Desktop icon.
Make sure you have inserted the media card into the media slot.
Network Difficulties (MFC-620CN only)
I cannot print over the Network Make sure that your machine is powered on and is On Line and in
Ready mode. Print Network Configuration list. (See Printing reports on
page 8-1.) Then the current settings of the network are printed.
Reconnect the LAN cable to the hub to verify that the cabling and
network connections are good. If possible, try connecting the machine
to a different port on your hub using a different cable. If the connections
are good, the machine shows LAN Active for 2 seconds.
Other Difficulties
Incorrect LCD language See
How to change LCD language
on page 12-14.
DIFFICULTY SUGGESTIONS
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 14
How to change LCD language
You can change the LCD language.
1
Press
Menu/Set
,
0
,
0
.
2
Press
or
to select your language.
Press
Menu/Set
.
3
Press
Stop/Exit
.
Compatibility
If you are having difficulty sending or receiving a fax due to possible
interference on the phone line, we recommend that you adjust the
Equalization for compatibility. The machine adjusts the modem
speed for fax operations.
1
Press
Menu/Set
,
2
,
0
,
2
.
2
Press
or
to select
Normal
, (or
Basic
).
Press
Menu/Set
.
3
Press
Stop/Exit
.
Basic
reduces the modem speed to 9600 bps. Unless there
is a lot of interference on your phone line, you may prefer to
use it only when needed.
Normal
sets the modem speed at 14400 bps. (Default)
Miscellaneous
2.Compatibility
12 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE
How to improve print quality
Cleaning the print head
To ensure good print quality, the machine will regularly clean the
print head. You can start the cleaning process manually if needed.
Clean the print head and ink cartridges if you get a horizontal line in
the text or graphics on your printed pages. You can clean Black only
or three colours at a time (Cyan/Yellow/Magenta), or all four colours
at once.
Cleaning the print head consumes ink. Cleaning too often uses ink
unnecessarily.
Caution
Do NOT touch the print head. Touching the print head may cause
permanent damage and may void the print head’s warranty.
1
Press
Ink Management
.
2
Press
or
to select
Cleaning
.
Press
Menu/Set
.
3
Press
or
to select
Black
,
Color
or
All
.
Press
Menu/Set
.
The machine will clean the print head. When cleaning is
finished, the machine will go back to standby mode
automatically.
If you clean the print head at least five times and the print has
not improved, call your Brother dealer for service.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 16
Checking the print quality
If faded or streaked colours and text appears on your output, some
of the nozzles may be clogged. You can check this by printing the
Print Quality Check Sheet and looking at the nozzle check pattern.
1
Press
Ink Management
.
2
Press
or
to select
Test Print
.
Press
Menu/Set
.
3
Press
or
to select
Print Quality
.
Press
Menu/Set
.
4
Press
Colour Start
.
The machine begins printing the Print Quality Check Sheet.
5
Follow the instructions given on the sheet to see if the quality is
OK.
Colour block quality check
The LCD shows:
6
Check the quality of the four colour blocks on the sheet.
(BK/Colour).
7
If all lines are clear and visible, press
1
(
Yes
), and go to Step 10.
OR
If you can see missing short lines as shown below, press
2
(
No
).
The LCD will ask you if the print
quality is OK for black and three
colours.
OK Poor
Is Quality OK?
1.Yes 2.No
Black OK?
1.Yes 2.No
12 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE
8
Press
2
(
No
) for Black or three
colours with a problem.
The LCD shows:
Press
1
(
Yes
).
The machine will start cleaning the
print head.
9
After cleaning is finished, press
Colour Start
. The machine will
start printing the Print Quality Check Sheet again and then
return to Step 5.
10
Press
Stop/Exit
.
If you still see missing ink in this Print Quality Check Sheet, repeat
the cleaning and test print procedures at least five times. If ink is still
missing after the fifth cleaning and test print, replace the ink cartridge
for the clogged colour. (Perhaps the ink cartridge was in your
machine over six months or the expiration date written on the
cartridge package has passed. Or, the ink may not have been stored
properly before use.)
After replacing the ink cartridge, check it by printing another Print
Quality Check Sheet. If the problem still exists, repeat the cleaning
and test print procedures at least five times for the new ink cartridge.
If ink is still missing, call your Brother dealer.
Caution
Do NOT touch the print head. Touching the print head may cause
permanent damage and may void the print head’s warranty.
When a print head nozzle is
clogged the printed sample
looks like this.
After the print head nozzle is
cleaned, the horizontal lines
are gone.
Start Cleaning?
1.Yes 2.No
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 18
Checking the printing alignment
You should rarely need to adjust the printing alignment however, if
after transporting the machine your printed text becomes blurred or
images become faded then adjustment may need to be made.
1
Press
Ink Management
.
2
Press
or
to select
Test Print
.
Press
Menu/Set
.
3
Press
or
to select
Alignment
.
Press
Menu/Set
.
4
Press
Mono Start
or
Colour Start
.
The machine begins printing the Alignment Check Sheet.
The LCD shows:
5
Check the 600 dpi and 1200 dpi test prints to see if number 5
most closely matches number 0. If the number 5 sample of both
the 600 dpi and 1200 dpi are the best matches, press
1
(
Yes
) to
finish Alignment Check, and go to Step 8.
OR
If another test print number is a better match for either 600 dpi
or 1200 dpi, press
2
(
No
) to select it.
6
For 600 dpi, press the number of the
test print that most closely matches
the number 0 sample (1-8).
7
For 1200 dpi, press the number of
the test print that most closely
matches the number 0 sample (1-8).
8
Press
Stop/Exit
.
Is Alignment OK?
1.Yes 2.No
600dpi Adjust
Select Best # 5
1200dpi Adjust
Select Best # 5
12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Checking the ink volume
You can check the ink that is left in the cartridge.
1
Press
Ink Management
.
2
Press
or
to select
Ink Volume
.
Press
Menu/Set
.
3
Press
or
to select the colour you
want to check.
The LCD shows the ink volume.
4
Press
Stop/Exit
.
(MFC-620CN only) You can check the ink volume from your
computer. (See MFC Remote Setup (not available for
DCP-110C, DCP-310CN and MFC-210C) on page 4-1 in
Software User’s Guide on the CD-ROM or MFC Remote Setup
(Mac OS
®
X 10.2.4 or greater) (not available for DCP-110C,
DCP-310CN and MFC-210C) on page 8-43 in Software User’s
Guide on the CD-ROM.)
Ink Volume
Bk:- +
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20
Packing and shipping the machine
Whenever you transport the machine, use the packing materials that
came with your machine. If you do not pack the machine properly,
you could void your warranty.
Caution
It is important to allow the machine to ‘park’ the print head after a
print job. Listen carefully to the machine before disconnecting if from
the power source to ensure that all mechanical noise has stopped.
Not allowing the machine to complete this parking process may lead
to print problems and possible damage to the print head.
1
Lift the scanner cover from the right-hand side of the machine
until it locks securely into the open position.
2
Remove all the ink cartridges and attach the protective parts.
(See
Replacing the ink cartridges
on page 12-25.)
Caution
If you are not able to find the protective parts, do NOT remove the ink
cartridges before shipping. It is essential that the machine be
shipped with either the protective parts or the ink cartridges in
position. Shipping without them will cause damage to your machine
and may void your warranty.
When attaching the protective parts,
make sure it clips into place as shown in the diagram.
12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE
3
Lift the scanner cover to release the lock. Gently push the
scanner cover support down and close the scanner cover.
4
Unplug the machine from the telephone wall socket and remove
the telephone line cord from machine.
5
Unplug the machine from the electrical socket.
6
Unplug the USB cable or LAN cable from the machine, if it is
connected.
7
If your machine has a handset, remove it and the handset curled
cord.
8
Wrap the machine in the bag and place it in the original carton
with the original packing material.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 22
9
Pack the printed materials in the original carton as shown below.
Do not pack the used ink cartridges in the carton.
10
Close the carton.
12 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Routine maintenance
Cleaning the scanner
Lift the document cover. Clean the scanner glass with isopropyl
alcohol on a soft lint-free cloth.
Clean the white bar and the glass strip under the film with isopropyl
alcohol on a lint-free cloth.
Document Cover
White Bar
Glass Strip
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 24
Cleaning the machine printer platen
Be careful not to touch the paper feed star wheels or encoder
film.
Be sure to unplug the machine from the electrical socket before
cleaning the printer platen.
If ink is scattered on or around the printer platen be sure to wipe
it off with a soft, dry, lint-free cloth.
Paper Feed Star Wheel
Do NOT Touch!
Encoder Film
Do NOT Touch!
Printer Platen
Clean Here
12 - 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Replacing the ink cartridges
Your machine is equipped with an ink dot counter. The ink dot
counter automatically monitors the level of ink in each of the 4
cartridges. When the machine detects an ink cartridge is running out
of ink, the machine will notify you with a message on the LCD.
The LCD will inform you which ink cartridge is low or needs replacing.
Be sure to follow the LCD prompts to replace the ink cartridges in the
correct order.
Even though the machine informs you that an ink cartridge is empty,
there will be a small amount of ink remaining in the ink cartridge. It is
necessary to keep some ink in the ink cartridge to prevent air from
drying out and damaging the print head assembly.
1
Lift the scanner cover from the right-hand side of the machine
until it locks securely into the open position.
If one or more ink cartridges are empty, for example Black, the
LCD shows
Ink Empty Black
and
Cover is Open
.
2
Pull the ink cartridge hook toward you and remove the ink
cartridge for the colour shown on the LCD.
3
Open the new ink cartridge bag for the colour shown on the
LCD, and then take out the ink cartridge.
Ink Cartridge Hook
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 26
4
Remove the cartridge covers.
5
Each colour has its own correct position. Keep the ink cartridge
in an upright position when you insert it into slot. Press down on
the ink cartridge until the hook snaps over it.
6
Lift the scanner cover to release the lock. Gently push the
scanner cover support down and close the scanner cover.
Do not touch the area shown in the illustration above.
If the cartridge cover comes off when you open the bag the
cartridge will not be damaged.
Cartridge Cover
DO NOT TOUCH
New Ink Cartridge
Ink Cartridge Hook
12 - 27 TROUBLESHOOTING AND ROUTINE MAINTENANCE
7
If you replaced an ink cartridge while
Near Empty
was
displayed on the LCD, the LCD may ask you to verify that it was
a brand new one. Example:
Did You Change
Blck? 1.Yes
2.No
. For each
new
cartridge you installed, press
1
on the dial
pad to automatically reset the ink dot counter for that colour. If
the ink cartridge you installed is not a brand new one, please be
sure to select
2
.
WARNI NG
If ink gets in your eyes, irrigate them with water immediately and call
a doctor if you are concerned.
If you wait until
Ink Empty
message is displayed on the LCD,
the machine will automatically reset the ink dot counter.
If the
Install
message is on the display after you have
installed ink cartridges, check that the ink cartridges are
installed properly.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 28
Caution
Do not remove ink cartridges if you do not need to replace them.
If you do so, it may reduce the ink quantity and the machine will
not know the quantity of ink left in the cartridge.
Do not touch the cartridge insertion slots. If you do so, the ink
may stain your skin.
If ink stains your body or clothing, wash with soap or detergent
immediately.
If you install an ink cartridge in the wrong colour position, you
must clean the print head several times before you start printing
(after correcting the cartridge installation) because the colours
were mixed.
Once you open an ink cartridge, install it in the machine and use
it up within six months of installation. Use unopened ink
cartridges by the expiration date written on the cartridge
package.
Do not dismantle or tamper with the ink cartridge, this can cause
the ink to leak out of the cartridge.
Brother multifunction machines are designed to work with ink of
a particular specification and work to a level of optimum
performance when used with genuine Brother ink cartridges.
Brother cannot guarantee this optimum performance if ink or ink
cartridges of other specifications are used. Brother does not
therefore recommend the use of cartridges other than genuine
Brother cartridges with this machine or the refilling of empty
cartridges with ink from other sources. If damage is caused to the
print head or other parts of this machine as a result of the use of
ink or ink cartridges other than genuine Brother products due to
the incompatibility or lack of suitability of those products with this
machine, any repairs required as a result will not be covered by
the warranty.
A - 1 APPENDIX A
A
Telephone services
BT Call Sign (For U.K. Only)
This machine feature lets you use the BT Call Sign subscriber
service which allows you to have at least two separate telephone
numbers on one phone line. Each phone number has its own
distinctive ringing pattern, so you know which phone number is
ringing. This is one way you can have a separate phone number for
your machine.
Your machine has a BT Call Sign compatible distinctive ringing
function, allowing you to dedicate a second phone number (on the
same phone line) just for receiving faxes.
To enable the machine to work with BT Call Sign
(Only with your external phone)
1
Press
Menu/Set
,
2
,
0
,
3
.
The screen displays the current setting of this feature.
2
Press
or
to select
On
(or
Off
).
3
Press
Menu/Set
.
4
Press
Stop/Exit
.
Appendix A
You can switch BT Call Sign off temporarily, then turn it back on.
When you get a new fax number, make sure you reset this
function. This machine will automatically answer incoming calls
that use your new fax number.
When you set the BT Call Sign feature to ON, the receive mode
is set to
Manual
automatically.
Manual
mode will not respond
to incoming telephone calls, since the number you use for
telephone calls will use the normal ring pattern.
If you turn off BT Call Sign, receive mode stays
Manual
. You
need to set receive mode again.
APPENDIX A A - 2
Advanced receiving operations
Operation from extension telephones
If you answer a fax call on an extension telephone, or an external
telephone into the correct socket on the machine, you can make your
machine take the call by using the Fax Receive Code. When you
press the Fax Receive Code
51
, the machine starts to receive a
fax. (See
Fax Detect (MFC-620CN only)
on page 4-6 or
Fax Detect
(FAX-2440C only) on page 4-7.)
If the machine answers a voice call and pseudo/double-rings for you
to take over, use the Telephone Answer Code
#51
to take the call at
an extension phone. (See Setting the F/T Ring Time (Fax/Tel mode
only) on page 4-5.)
If you answer a call and no one is on the line, you should assume that
you’re receiving a manual fax.
Press
51
and wait for the chirp or until the machine’s LCD
displays
Receiving
, and then hang up.
Your caller will have to press Start to send the fax.
A - 3 APPENDIX A
Fax/Tel mode in the power save condition
When the machine is in Fax/Tel mode and pseudo/double-rings to
alert you to pick up a voice call, you can only answer by picking up
the machine’s handset (FAX-2440C only).
If you answer before the machine answers with
pseudo/double-ringing, you can pick up the call at an external or
extension phone.
For Fax/Tel mode only
When the machine is in Fax/Tel mode, it will use the F/T Ring Time
(pseudo/double-ringing) to alert you to pick up a voice call.
If you're at the machine, you can lift the handset (FAX-2440C only)
or press
Speaker Phone
to answer.
If you lift the external telephone’s handset, press
Speaker Phone
twice to answer.
If you’re at an extension phone, you’ll need to lift the handset during
the F/T Ring Time and then press
#51
between the pseudo/double
rings. If no one is on the line, or if someone wants to send you a fax,
send the call back to the machine by pressing
51
.
APPENDIX A A - 4
Using a cordless external handset
If the base unit of cordless telephone is connected (see page A-5)
and you typically carry the cordless handset elsewhere, it is easier to
answer calls during the Ring Delay.
(For MFC-620CN only) If you let the machine answer first, you will
have to go to the machine so you can press
Speaker Phone
to
transfer the call to the cordless handset.
Changing the remote codes
Remote Codes might not work with some telephone systems. The
preset Fax Receive Code is
51
. The preset Telephone Answer
Code is
#51
.
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
4
.
3
Press
or
to select
On
(or
Off
).
Press
Menu/Set
.
4
Enter the new Fax Receive Code.
Press
Menu/Set
.
5
Enter the new Telephone Answer Code.
Press
Menu/Set
.
6
Press
Stop/Exit
.
If you are always disconnected when accessing your external
TAD remotely, try changing the Fax Receive Code and
Telephone Answer Code to another three-digit code (such as
###
and
998
).
A - 5 APPENDIX A
Connecting an external device to your
machine
Connecting an external telephone
You can connect a separate telephone as shown in the diagram
below.
When you are using a TAD, the LCD shows
Ext. Tel in Use
.
Extension
Telephone
External
Telephone
APPENDIX A A - 6
Connecting an external telephone answering
device (TAD)
Sequence
You may choose to connect an additional answering device.
However, when you have an external TAD on the same telephone
line as the machine, the TAD answers all calls and the machine
“listens” for fax calling (CNG) tones. If it hears them, the machine
takes over the call and receives the fax. If it does not hear CNG
tones, the machine lets the TAD continue playing your outgoing
message so your caller can leave you a voice message.
The TAD must answer within four rings (the recommended setting is
two rings). The machine cannot hear CNG tones until the TAD has
answered the call, and with four rings there are only 8 to 10 seconds
of CNG tones left for the fax “handshake”. Make sure you carefully
follow the instructions in this guide for recording your outgoing
message. We do not recommend using the toll saver feature on your
external answering machine if it exceeds five rings.
If you do not receive all your faxes, reduce the Ring Delay
setting on your external TAD.
A - 7 APPENDIX A
When you are using a TAD, the LCD shows
Ext. Tel in Use
.
Connections
The external TAD must be connected as shown above.
1
Set your external TAD to one or two rings. (The machine’s Ring
Delay setting does not apply.)
2
Record the outgoing message on your external TAD.
3
Set the TAD to answer calls.
4
Set the Receive Mode to
Manual
.
(See
Choosing the Receive Mode
on page 4-1.)
Do not connect a TAD elsewhere on the same phone line.
TAD
TAD
APPENDIX A A - 8
Recording outgoing message (OGM) on an external TAD
Timing is important in recording this message. The message sets up
the ways to handle both manual and automatic fax reception.
1
Record 5 seconds of silence at the beginning of your message.
(This allows your machine time to listen for the fax CNG tones
of automatic transmissions before they stop.)
2
Limit your speaking to 20 seconds.
We recommend beginning your OGM with an initial 5-second
silence because the machine cannot hear fax tones over a
resonant or loud voice. You may try omitting this pause, but if your
machine has trouble receiving, then you must re-record the OGM
to include it.
A - 9 APPENDIX A
Using extension telephones (For U.K. only)
It may be that your premises are already wired with parallel extension
telephones, or you intend to add extension telephones to your line,
in addition to your machine. While the simplest arrangement is
straightforward parallel connection, there are some reasons as to
why this arrangement will cause unsatisfactory service, the most
obvious of which is inadvertent interruption of a facsimile
transmission by someone picking up an extension telephone in order
to make an outgoing call. Additionally, Fax receive code may not
operate reliably in such a simple configuration.
This machine may also be set to make a delayed transmission (i.e. a
transmission at a pre-set time). This pre-set job may coincide with
someone picking up an extension handset.
Such problems can easily be eliminated however, if you arrange
modification of your extension wiring circuit, such that extension
devices are connected “downstream” of your machine, in a
master/slave configuration (see fig. 2 on next page). In such a
configuration, this machine can always detect whether a telephone
is in use, thus it will not attempt to seize the line during that time. This
is known astelephone off-hook detection.
The inadvisable configuration is shown in figure 1 on the next page,
and the recommended master/slave configuration is shown in figure
2.
This new connection configuration can be arranged by contacting
BT, Kingston upon Hull Telecommunications, your PABX maintainer
or a qualified telephone installation company as appropriate. Simply
explained, the extension telephone circuit should be terminated on a
normal modular plug (BT 431A style), which in turn should be
inserted into the modular socket of the white “T”-shaped connector
provided as part of the line cord assembly.
APPENDIX A A - 10
These phones are now connected as external devices as per
page A-5, because they are connected to the fax machine via
the T-connector.
FAX
EXTENSION
SOCKET
EXTENSION
SOCKET
MASTER
SOCKET
INCOMING
LINE
INADVISABLE CONNECTION OF EXTENSION SOCKETS
Fig. 1.
EXTENSION
SOCKET
EXTENSION
SOCKET
MASTER
SOCKET
INCOMING
LINE
RECOMMENDED CONNECTION OF EXTENSION SOCKETS
Fig. 2.
FAX
FAX MACHINE MUST BE PLUGGED
INTO MASTER SOCKET
DISCONNECT
A - 11 APPENDIX A
Multi-line connections (PBX)
Most offices use a central telephone system. While it is often
relatively simple to connect the machine to a key system or a PBX
(Private Branch Exchange), we suggest that you contact the
company that installed your telephone system and ask them to
connect the machine for you. It is advisable to have a separate line
for the machine.
If the machine is to be connected to a multi-line system, ask your
installer to connect the unit to the last line on the system. This
prevents the unit from being activated each time a telephone call is
received.
If you are installing the machine to work with a PBX
1
It is not guaranteed that the unit will operate properly under all
circumstances with a PBX. Any cases of difficulty should be
reported first to the company that handles your PBX.
2
If all incoming calls will be answered by a switchboard operator,
it is recommended that the Receive Mode be set to
Manual
. All
incoming calls should initially be regarded as telephone calls.
Custom features on your phone line
If you have Voice Mail, Call Waiting, Call Waiting/Caller ID,
RingMaster, an answering service, an alarm system or other custom
feature on one phone line it may create a problem with the operation
of your machine. (See Custom features on a single line. on page
12-12.)
APPENDIX B B - 1
B
On-screen programming
Your machine is designed to be easy to use with LCD on-screen
programming using the navigation keys. User-friendly programming
helps you take full advantage of all the menu selections your
machine has to offer.
Since your programming is done on the LCD, we have created
step-by-step on-screen instructions to help you program your
machine. All you need to do is follow the instructions as they guide
you through the menu selections and programming options.
Menu table
You can probably program your machine without the Users Guide if
you use the Menu table that begins on page B-3. These pages will
help you understand the menu selections and options that are found
in the machine’s programs.
Memory storage
If there is a power failure, you will not lose your menu settings
because they are stored permanently. Temporary settings (such as
Contrast, Overseas Mode, and so on) will be lost. You may also have
to reset the date and time.
Appendix B
You can program your machine by pressing
Menu/Set
,
followed by the menu numbers.
For example to set
Fax Resolution
to
Fine
:
Press
Menu/Set
,
2
,
2
,
2
and
or
to select
Fine
.
Press
Menu/Set
.
B - 2 APPENDIX B
Navigation keys
You can access the menu mode by pressing
Menu/Set
.
When you enter the menu, the LCD scrolls.
Press
1
for General Setup menu
OR
Press
2
for Fax menu
OR
Press
3
for Copy menu
Press
0
for Initial Setup
You can scroll more quickly through each menu level by pressing the
arrow for the direction you want:
or
.
Select an option by pressing
Menu/Set
when that option appears on
the LCD.
The LCD will then show the next menu level.
Press
or
to scroll to your next menu selection.
Press
Menu/Set
.
When you finish setting an option, the LCD shows
Accepted
.
Access the menu
Go to the next menu level
Accept an option
Scroll through the current
menu level
Go back to the previous
menu level
Exit the menu
Select
▲▼
& Set
1.General Setup
Select
▲▼
& Set
2.Fax
Select
▲▼
& Set
3.Copy
....
Select
▲▼
& Set
0.Initial Setup
APPENDIX B B - 3
Main Menu Submenu Menu
Selections
Options Descriptions Page
1
.
General
Setup
1
.
Mode Timer
5 Mins
2 Mins
1 Min
30 Secs
0 Sec
Off
Sets the time to
return to Fax mode.
2-5
2
.
Paper Type
Plain
Inkjet
Glossy
Transparency
Sets the type of
paper in the paper
tray.
2-6
3
.
Paper Size
Letter
Legal
A4
A5
10x15cm
Sets the size of the
paper in the paper
tray.
2-6
4
.
Volume 1
.
Ring High
Med
Low
Off
Adjusts the ring
volume.
2-7
2
.
Beeper High
Med
Low
Off
Adjusts the volume
level of the beeper.
2-7
3
.
Speaker
High
Med
Low
Off
Adjusts the speaker
volume.
2-8
5
.
Auto
Daylight
On
Off
Changes for Daylight
Savings Time
automatically.
2-9
6
.
P.Save
Setting
Fax
Receive:On
Fax
Receive:Off
Customizes the
Power Save key not
to receive fax in
power save
condition.
1-6
7
.
LCD
Contrast
Light
Dark
Adjust the contrast of
the LCD.
2-9
The factory settings are shown in Bold.
to
exit
Select & Set Select & Set
to
accept
B - 4 APPENDIX B
2
.
Fax 1
.
Setup
Receive
(In Fax mode
only)
1
.
Ring Delay Ring Delay
00-04(02)
(UK only)
00-05(02)
(Nordic
countries only)
Sets the number of
rings before the
machine answers in
Fax Only, Fax/Tel or
TAD mode.
4-3
Toll Saver
On
Off
Cost saving feature:
the machine rings 2
times if there are
messages and 4
times if there are no
messages, so you
can hang up and not
pay for the call.
4-4
2
.
F/T Ring
Time
70 Sec
40 Sec
30 Sec
20 Sec
Sets the
pseudo/double-ring
time in Fax/Tel
mode.
4-5
3
.
Fax Detect On
Semi
(FAX-2440C
only)
Off
Receives fax
messages without
pressing the Mono
Start or Colour Start
key.
4-6
4
.
Remote
Code
On
( 51, #51)
Off
You can answer all
calls at an extension
or external phone
and use codes to turn
the machine on or off.
You can personalize
these codes.
A-4
5
.
Auto
Reduction
On
Off
Reduces the size of
incoming faxes.
4-8
6
.
Memory
Receive
On
Off
Automatically stores
any incoming faxes
in its memory if it runs
out of paper.
4-9
7
.
Polling RX Standard
Secure
Timer
Sets up your
machine to poll
another fax machine.
4-10
Main Menu Submenu Menu
Selections
Options Descriptions Page
The factory settings are shown in Bold.
APPENDIX B B - 5
2
.
Fax
(Continued)
2
.
Setup Send
(In Fax mode
only)
1
.
Contrast Auto
Light
Dark
Changes the
lightness or darkness
of faxes you send.
3-7
2
.
Fax
Resolution
Standard
Fine
S.Fine
Photo
Sets the default
resolution for
outgoing faxes.
3-8
3
.
Delayed
Fax
Set the time of day in
24 hour format that
the delayed faxes will
be sent.
3-14
4
.
Batch TX
On
Off
Combines delayed
faxes to the same fax
number at the same
time of day into one
transmission.
3-15
5
.
Real Time
TX
Off
On
Next Fax Only
You can send a fax
without using the
memory.
3-10
6
.
Polled TX Standard
Secure
Sets up the
document on your
machine to be
retrieved by another
fax machine.
3-15
7
.
Overseas
Mode
On
Off
If you are having
difficulty sending
faxes overseas, set
this to On.
3-13
0
.
Scan Size Letter
A4
Adjust the scan area
of the scanner glass
to the size of the
document.
3-19
Main Menu Submenu Menu
Selections
Options Descriptions Page
The factory settings are shown in Bold.
B - 6 APPENDIX B
2
.
Fax
(Continued)
3
.
Set
Quick-Dial
1
.
One-Touch
Dial
(FAX-2440C
only)
Stores One-Touch
Dial numbers, so you
can dial by pressing
one key (and Start).
5-1
1
.
Speed-Dial
(MFC-620CN)
2
.
Speed-Dial
(FAX-2440C)
Stores Speed-Dial
numbers, so you can
dial by pressing only
a few keys (and
Start).
5-2
2
.
Setup
Groups
(MFC-620CN)
3
.
Setup
Groups
(FAX-2440C)
Sets up a Group
number for
Broadcasting.
5-5
4
.
Report
Setting
1
.
XMIT
Report
On
On+Image
Off
Off+Image
Initial setup for
Transmission
Verification Report
and Journal Report.
8-1
2
.
Journal
Period
Every 7 Days
Every 2 Days
Every 24 Hours
Every 12 Hours
Every 6 Hours
Every 50 Faxes
Off
8-2
5
.
Remote Fax
Opt
1
.
Forward/
Store
Off
Fax Forward
Fax Storage
PC Fax Receive
(MFC-620CN
only)
Sets the machine to
forward fax
messages, to store
incoming faxes in the
memory (so you can
retrieve them while
you are away from
your machine), or to
send faxes to your
PC.
6-2
2
.
Remote
Access
--- You must set your
own code for Remote
Retrieval.
6-4
3
.
Print
Document
Prints incoming faxes
stored in the
memory.
4-9
Main Menu Submenu Menu
Selections
Options Descriptions Page
The factory settings are shown in Bold.
APPENDIX B B - 7
2
.
Fax
(Continued)
6
.
Remaining
Jobs
Checks which jobs
are in the memory
and lets you cancel
selected jobs.
3-11
7
.
Setup TAD 1
.
OGM
TAD Message
F/T Message
Play/Record or erase
the outgoing
message.
7-2
2
.
ICM
Max.Time
180
120
60
30
Select the maximum
length of incoming
messages.
7-7
3
.
ICM
Rec.Monitr
On
Off
Allows you to turn the
speaker volume for
voice messages as
they come in On or
Off.
7-7
0
.
Miscellaneous
1
.
Mem
Security
Prohibits most
functions except
receiving faxes into
memory.
3-17
2
.
Compatibility
Normal
Basic
Adjust the
Equalization for
transmission
problems.
12-14
3
.
BT Call
Sign
(U.K. Only)
On
Off
Use with BT Call
Sign.
A-1
3
.
BT Call
Sign
(Denmark Only)
See Danish User‘s
Guide included on
the CD-ROM.
3
.
Copy 1
.
Quality Best
Normal
Fast
Selects the Copy
resolution for your
type of document.
9-13
2
.
Brightness
—- +
- +
- +
- +
- +
Adjusts the
brightness.
9-13
3
.
Contrast
—- +
- +
- +
- +
- +
Adjusts the contrast
for copies.
9-13
Main Menu Submenu Menu
Selections
Options Descriptions Page
The factory settings are shown in Bold.
B - 8 APPENDIX B
3
.
Copy
(Continued)
4
.
Color
Adjust
1
.
Red R:- +
R:- +
R:- +
R:- +
R:- +
Adjusts the amount
of Red in copies.
9-14
2
.
Green
G:- +
G:- +
G:- +
G:- +
G:- +
Adjusts the amount
of Green in copies.
3
.
Blue
B:- +
B:- +
B:- +
B:- +
B:- +
Adjusts the amount
of Blue in copies.
4
.
PhotoCapture
(MFC-620CN
only)
1
.
Print
Quality
Normal
Photo
Selects the print
quality.
10-9
2
.
Paper &
Size
Letter Glossy
10x15cm Glossy
13x18cm Glossy
A4 Glossy
Letter Plain
A4 Plain
Letter Inkjet
A4 Inkjet
10x15cm Inkjet
Selects the paper
and print size.
10-9
3
.
Brightness
—- +
- +
- +
- +
- +
Adjusts the
brightness.
10-9
4
.
Contrast
—- +
- +
- +
- +
- +
Adjusts the contrast. 10-10
Main Menu Submenu Menu
Selections
Options Descriptions Page
The factory settings are shown in Bold.
APPENDIX B B - 9
4
.
PhotoCapture
(MFC-620CN
only)
(Continued)
5
.
Color
Enhance
Color
Enhance:On
Color
Enhance:Off
1.White
Balance
- +
- +
- +
- +
- +
Adjusts the hue of the
white areas.
10-10
2.Sharpness
- +
- +
- +
- +
- +
Enhances the detail
of the image.
3.Color
Density
- +
- +
- +
- +
- +
Adjusts the total
amount of colour in
the image.
6
.
Cropping
Cropping:On
Cropping:Off
Crops the image
around the margin to
fit the paper size or
print size. Turn this
feature Off if you
want to print whole
images or prevent
unwanted cropping.
10-12
7
.
Borderless On
Off
Expands the
printable area to fit
the edges of the
paper
10-12
8
.
Scan to
Card
1
.
Quality
B/W 200x100 dpi
B/W 200 dpi
Color 150 dpi
Color 300 dpi
Color 600 dpi
Selects the Scan
resolution for your
type of document.
2-25*
1
2
.
B/W File
Type
TIFF
PDF
Selects the default
file format for black
and white scanning.
2-26*
1
3
.
ColorFile
Type
PDF
JPEG
Selects the default
file format for colour
scanning.
2-27*
1
Main Menu Submenu Menu
Selections
Options Descriptions Page
The factory settings are shown in Bold.
*
1
See the complete Software User’s Guide on the CD-ROM.
B - 10 APPENDIX B
5
.
LAN
(MFC-620CN
only)
1
.
Setup
TCP/IP
1
.
BOOT
Method
Auto
Static
RARP
BOOTP
DHCP
You can choose the
BOOT method that
best suits you needs.
See
Network
User’s
Guide
on the
CD-ROM
2
.
IP Address
[000-255].
[000-255].
[000-255].
[000-255]
Enter the IP address.
3
.
Subnet
Mask
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
4
.
Gateway
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
5
.
Host Name
BRN_XXXXXX Enter the Host name.
6
.
WINS
Config
Auto
Static
You can choose the
WINS configuration
mode.
7
.
WINS
Server
(Primary)
000.000.000.000
Specifies the IP
address of the
primary or secondary
server.
8
.
DNS Server
(Primary)
000.000.000.000
Specifies the IP
address of the
primary or secondary
server.
9
.
APIPA On
Off
Automatically
allocates the IP
address from the
link-local address
range.
2
.
Setup
Misc.
1
.
Ethernet Auto
100B-FD
100B-HD
10B-FD
10B-HD
Selects Ethernet link
mode.
2
.
Time Zone
GMT+0:00 Sets the time zone
for your country.
0
.
Factory
Reset
Restore all network
settings to factory
default.
Main Menu Submenu Menu
Selections
Options Descriptions Page
The factory settings are shown in Bold.
APPENDIX B B - 11
4
.
Print
Reports
(FAX-2440C
only)
6
.
Print
Reports
(MFC-620CN
only)
1
.
Help List
You can print these
lists and reports.
8-3
2
.
Quick-Dial
——
3
.
Fax
Journal
——
4
.
XMIT
Verify
——
5
.
User
Settings
——
6
.
Network
Config
(MFC-620CN
only)
——
0
.
Initial
Setup
1
.
Receive
Mode
Fax Only
Fax/Tel
Manual
You can choose the
receive mode that
best suits your
needs.
4-1
2
.
Date/Time
Puts the date and
time on the LCD and
in headings of faxes
you send.
2-1
3
.
Station ID
Fax:
Name:
Program your name
and fax number to
appear on each page
you fax.
2-2
4
.
Tone/Pulse
(Excluding
Nordic
countries)
Tone
Pulse
Selects the dialling
mode.
2-1
5
.
Phone Line
Set
Normal
PBX
ADSL
ISDN
Select the phone line
type.
2-3
0
.
Local
Language
(For Czech and
Hungarian)
Czech
Hungar.
English
Allows you to change
the LCD Language
for your country.
12-14
0
.
Local
Language
(For
Norwegian,
Swedish,
Danish and
Finnish)
Norweg.
Swedish
Danish
Finnish
English
Main Menu Submenu Menu
Selections
Options Descriptions Page
The factory settings are shown in Bold.
B - 12 APPENDIX B
Entering Text
When you are setting certain menu selections, such as the Station
ID, you may need to type text into the machine. Most number keys
have three or four letters printed above them. The keys for
0
,
#
and
do not have printed letters because they are used for special
characters.
By pressing the appropriate number key repeatedly, you can access
the character you want.
Inserting spaces
To enter a space in the fax number, press once between
numbers. To enter a space in the name, press twice between
characters.
Making corrections
If you entered a letter incorrectly and want to change it, press to
move the cursor under the incorrect character. Then press
Stop/Exit
. All letters above and to the right of the cursor will be
deleted. Re-enter the correct character. You can also back up and
type over incorrect letters.
Repeating letters
If you need to enter a character that is on the same key as the
previous character, press to move the cursor to the right before
you press the key again.
Press Key one time two times three times four times
2 ABC2
3 DEF3
4 GH I 4
5 JKL5
6 MNO6
7 PQRS
8 TUV8
9 WX Y Z
APPENDIX B B - 13
Special characters and symbols
Press ,
#
or
0
, and then press or to move the cursor under
the special character or symbol you want. Then press
Menu/Set
to
select it.
Press for (space) ! " # $ % & ’ ( ) + , - . /
Press
#
for : ; < = > ? @ [ ] ^ _
Press
0
for Ä Ë Ö Ü À Ç È É 0
G - 1 GLOSSARY
G
ADF (automatic document feeder) The document can be placed
in the ADF and scanned one page at a time automatically.
Auto Reduction Reduces the size of incoming faxes.
Automatic fax transmission (MFC-620CN only) Sending a fax
without picking up the handset of an external phone or pressing
Speaker Phone
.
Automatic fax transmission (FAX-2440C only) Sending a fax
without picking up the handset of the machine or pressing
Speaker Phone
.
Automatic Redial A feature that enables your machine to redial the
last fax number after five minutes if the fax did not go through
because the line was busy.
Backup Print Your machine prints a copy of every fax that is
received and stored in memory.This is a safety feature so you will
not lose messages during a power failure.
Batch Transmission (Black and white faxes only) As a cost saving
feature, all delayed faxes to the same fax number will be sent as
one transmission.
Beeper Volume Volume setting for the beep when you press a key
or make an error.
Brightness Changing the Brightness makes the whole image
lighter or darker.
Broadcasting The ability to send the same fax message to more
than one location.
Cancel Job Cancels a programmed job, like Delayed Fax or
Polling.
CNG tones The special tones (beeps) sent by fax machines during
automatic transmission to tell the receiving machine that a fax
machine is calling.
Glossary
GLOSSARY G - 2
Coding method Method of coding the information contained in the
document. All fax machines must use a minimum standard of
Modified Huffman (MH). Your machine is capable of greater
compression methods, Modified Read (MR), Modified Modified
Read (MMR) and JPEG, if the receiving machine has the same
capability.
Communication error (or Comm. Error) An error during fax
sending or receiving, usually caused by line noise or static.
Compatibility group The ability of one fax unit to communicate
with another. Compatibility is assured between ITU-T Groups.
Contrast Setting to compensate for dark or light documents, by
making faxes or copies of dark documents lighter and light
documents darker.
Colour Enhancement (MFC-620CN only) Adjusts the colour in the
image for better print quality by improving sharpness, white
balance and colour density.
Delayed Fax Sends your fax at a specified later time that day.
Dual Access Your machine can scan outgoing faxes or scheduled
jobs into memory at the same time it is sending a fax or receiving
or printing an incoming fax.
ECM (Error Correction Mode) Detects errors during fax
transmission and resends the pages of the fax that had an error.
Extension phone A telephone on the fax number that is plugged
into a separate wall socket.
External phone A TAD (telephone answering device) or telephone
that is connected to your machine.
F/T Ring Time The length of time that the Brother machine rings
(when the Receive Mode setting is Fax/Tel) to notify you to pick
up a voice call that it answered.
Fax Detect Enables your machine to respond to CNG tones if you
interrupt a fax call by answering it.
Fax Forwarding Sends a fax received into the memory to another
pre-programmed fax number.
Fax Receive Code Press this code (
5
1
) when you answer a fax
call on an extension or external phone.
G - 3 GLOSSARY
Fax Storage You can store faxes in memory.
Fax tones The signals sent by sending and receiving fax machines
while communicating information.
Fax/Tel You can receive faxes and telephone calls. Do not use this
mode if you are using a telephone answering device (TAD).
Fine resolution Resolution is 203 x 196 dpi. It is used for small print
and graphs.
Gray scale The shades of gray available for copying and faxing
photographs.
Group number A combination of One-Touch (FAX-2440C only)
and Speed-Dial numbers that are stored on a One-Touch key or
in a Speed-Dial location for Broadcasting.
Help list A printout of the complete Menu table that you can use to
program your machine when you do not have the User’s Guide
with you.
Fax Journal Lists information about the last 200 incoming and
outgoing faxes. TX means Transmit. RX means Receive.
Journal Period The pre-programmed time period between
automatically printed Fax Journal Reports. You can print the Fax
Journal on demand without interrupting the cycle.
LCD (liquid crystal display) The display screen on the machine
that shows interactive messages during On-Screen Programming
and shows the date and time when the machine is idle.
Manual fax When you lift the handset of the machine (FAX-2440C
only) or press
Speaker Phone
so you can hear the receiving fax
machine answer before you press
Mono Start
or
Colour Start
to begin transmission.
Menu mode Programming mode for changing your machine’s
settings.
OCR (optical character recognition) (MFC-620CN only) The
bundled ScanSoft
®
OmniPage
®
software application converts an
image of text to text you can edit.
GLOSSARY G - 4
One-Touch (FAX-2440C only) Keys on the machine’s control
panel where you can store numbers for easy dialling. You can
store a second number on each key if you press
Shift
and the
One-Touch Key together.
Out of Paper Reception Receives faxes into the machine’s
memory when the machine is out of paper.
Overseas Mode Makes temporary changes to the fax tones to
accommodate noise and static on overseas phone lines.
Pause Allows you to place a 3.5 second delay in the dialling
sequence stored on One-Touch keys (FAX-2440C) and
Speed-Dial numbers. Press
Redial/Pause
as many times as
needed for longer pauses.
PhotoCapture Center
(MFC-620CN only) Allows you to print
digital photos from your digital camera at high resolution for photo
quality printing.
Photo resolution A resolution setting that uses varying shades of
gray for the best representation of photographs.
Polling The process of a fax machine calling another fax machine
to retrieve waiting fax messages.
Pulse A form of rotary dialling on a telephone line.
Quick Dial List A listing of names and numbers stored in
One-Touch (FAX-2440C only) and Speed-Dial memory, in
numerical order.
Real Time Transmission When memory is full, you can send faxes
in real time.
Remaining jobs You can check which jobs are waiting in memory
and cancel jobs individually.
Remote Access Code Your own four-digit code (--- ) that allows
you to call and access your machine from a remote location.
Remote Retrieval Access The ability to access your machine
remotely from a touch tone phone.
Resolution The number of vertical and horizontal lines per inch.
See: Standard, Fine, Super Fine and Photo.
G - 5 GLOSSARY
Ring Delay The number of rings before the machine answers in
Fax Only
,
Fax/Tel
and
TAD:Msg Mgr
mode.
Ring Volume Volume setting for the machine’s ring.
Scanning (MFC-620CN only) The process of sending an
electronic image of a paper document into your computer.
Scan to Card (MFC-620CN only) You can scan a black and white
or colour document into a Media Card. Black and white images
will be in TIFF or PDF file format and colour images may be in
PDF or JPEG file format.
Search An electronic, alphabetical listing of stored One-Touch
(FAX-2440C), Speed-Dial and Group numbers.
Speed-Dial A pre-programmed number for easy dialling. You must
press the
Search/Speed Dial
,
#
, and the two digit code and
Mono Start
or
Colour Start
to start the dialling process.
Standard resolution 203 x 97 dpi. It is used for regular size text
and quickest transmission.
Station ID The stored information that appears on the top of faxed
pages. It includes the sender’s name and fax number.
Super Fine resolution 392 x 203 dpi. Best for very small print and
line art.
TAD (telephone answering device) You can connect an external
TAD to your machine.
Temporary settings You can select certain options for each fax
transmission and copy without changing the default settings.
Tone A form of dialling on the telephone line used for Touch Tone
telephones.
Transmission The process of sending faxes over the phone lines
from your machine to the receiving fax machine.
User Settings A printed report that shows the current settings of the
machine.
Xmit Report (Transmission Verification Report) A listing for
each transmission, that shows its date, time and number.
SPECIFICATIONS S - 1
S
Product description
General
Specifications
Memory Capacity 8 MB (FAX-2440C)
16 MB (MFC-620CN)
Automatic Document
Feeder (ADF)
Up to 10 pages
Paper Tray 100 Sheets (80 g/m
2
)
Printer Type Ink Jet
Print Method Piezo with 74
×
5 nozzles
LCD (Liquid Crystal
Display)
16 characters
×
1 line (FAX-2440C)
16 characters
×
2 lines (MFC-620CN), Back light
Power Source 220 - 240V 50/60Hz
Power Consumption (FAX-2440C)
Off Mode:
Standby:
Operating:
4.0 Wh or less
8.5 Wh or less
25 Wh or less
(MFC-620CN)
Off Mode:
Standby:
Operating:
4.0 Wh or less
9.5 Wh or less
26 Wh or less
Dimensions
322 mm
345 mm
361 mm
373 mm
165 mm
174 mm
375 mm
347 mm
402 mm
S - 2 SPECIFICATIONS
Print media
Weight 6.1 kg (FAX-2440C)
6 kg (MFC-620CN)
Noise Operating: 42.5 to 51 dB*
* It depends on printing conditions
Temperature Operating:
Best Print
Quality:
10 - 35°C
20 - 33°C
Humidity Operating:
Best Print
Quality:
20 to 80% (without condensation)
20 to 80% (without condensation)
Paper Input Paper Tray
Paper type:
Plain paper, inkjet paper (coated paper), glossy
paper*
2
, transparencies*
1
*
2
and envelopes
Paper size:
Letter, Legal*
3
, Executive, A4, A5, A6, JIS_B5,
envelopes (commercial No.10, DL, C5,
Monarch, JE4), Photo card, Index card and
Post card.
For more details, see
Paper weight, thickness
and capacity
on page 1-13.
Maximum paper tray capacity: Approx. 100
sheets of 80 g/m
2
plain paper
Paper Output Up to 25 sheets of A4 plain paper (Face up print
delivery to the output paper tray)*
2
*
1
Use only transparencies recommended for inkjet printing.
*
2
For glossy paper or transparencies, we recommend removing
printed pages from the output paper tray immediately after they
exit the machine to avoid smudging.
*
3
Legal paper cannot be stacked on the output paper tray.
SPECIFICATIONS S - 3
Copy
Colour/Black Colour/Black
Document Size ADF Width: 148 mm to 216 mm
ADF Height: 148 mm to 356 mm
Scanner Glass Width: Max. 216 mm
Scanner Glass Height: Max. 297 mm
Copy Speed Black
Up to 17 pages/minute (A4 paper)*
Colour
Up to 11 pages/minute (A4 paper)*
* Does not include the time it takes to feed the paper.
Based on Brother standard pattern. (Fast mode/Stack Copy)
Copy speeds vary with the complexity of the document.
Multiple Copies Stacks/Sorts up to 99 pages
Enlarge/Reduce 25% to 400% (in increments of 1%)
Resolution Up to 600 x 1200 dpi copy resolution for plain, inkjet
or glossy paper and up to 1200 x 1200 dpi for
OHP/transparency
S - 4 SPECIFICATIONS
PhotoCapture Center
(MFC-620CN only)
Available Media CompactFlash
®
Version 1.0
(Microdrive
is not compatible)
(Compact I/O card such as Compact LAN card
and Compact Modem card are not supported.)
SmartMedia
®
(3.3V)
(Not available for use with ID)
Memory Stick
®
(Not available for music data with MagicGate
)
SecureDigital
xD-Picture Card
File Extension
(Media Format)
(Image Format)
DPOF, EXIF, DCF
Photo Print: JPEG*
Scan to Card: JPEG, PDF (Colour)
TIFF, PDF (Black)
* Progressive JPEG format is not supported.
Number of Files Up to 999 files in the media card
Folder File must be in the 3rd folder level of the Media
Card.
Borderless Letter, A4, Photo Card
SPECIFICATIONS S - 5
Fax
Compatibility ITU-T Group 3
Coding System MH/MR/MMR/JPEG
Modem Speed Automatic Fallback
14400 bps
Document Size ADF Width: 148 mm to 216 mm
ADF Height: 148 mm to 356 mm
Scanner Glass Width: Max. 216 mm
Scanner Glass Height: Max. 297 mm
Scanning Width 208 mm
Printing Width 204 mm
Gray Scale 256 levels
Polling Types Standard, Secure, Timer Sequential: (B&W only)
Contrast Control Automatic/Light/Dark
(manual setting)
Resolution • Horizontal 203 dot/inch (8 dot/mm)
• Vertical Standard -
3.85 line/mm (Black)
7.7 line/mm (Colour)
Fine - 7.7 line/mm (Black/Colour)
Photo - 7.7 line/mm (Black)
Superfine - 15.4 line/mm (Black)
One-Touch Dial
(FAX-2440C only)
6 (3 x 2)
Speed-Dial 80 stations
Broadcasting 130 stations (MFC-620CN)
136 stations (FAX-2440C)
Automatic Redial 3 times at 5 minute intervals
Auto Answer 0, 1, 2, 3 or 4 rings
(0, 1, 2, 3, 4, or 5 rings - Nordic countries only)
Communication Source Public switched telephone network and PABX
S - 6 SPECIFICATIONS
Scanner (MFC-620CN only)
Memory Transmission Up to 480*
1
/400*
2
pages (MFC-620CN only)
Up to 300*
1
/250*
2
pages (FAX-2440C)
Out of Paper Reception Up to 480*
1
/400*
2
pages (MFC-620CN only)
Up to 300*
1
/250*
2
pages (FAX-2440C)
*1
“Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution,
MMR code). Specifications and printed materials are subject to change without prior notice.
*2
"Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, MMR code).
Specifications and printed materials are subject to change without prior notice.
Colour/Black Colour/Black
TWAIN Compliant Yes (Windows
®
98/98SE/Me/2000 Professional/XP)
Mac OS
®
8.6-9.2/Mac OS
®
X 10.2.4 or greater
WIA Compliant Yes (Windows
®
XP)
Colour Depth 36 bit colour processing (Input)
24 bit colour processing (Output)
Resolution Up to 19200
×
19200 dpi (interpolated)*
Up to 600
×
2400 dpi (optical)
* Maximum 1200 x 1200 dpi scanning with Windows
®
XP
(resolution up to 19200 x 19200 dpi can be selected by using the
Brother scanner utility)
Scanning Speed Colour: up to 5.93 sec.
Black: up to 3.76 sec.
(A4 size in 100
×
100 dpi)
Document Size ADF Width: 148 mm to 216 mm
ADF Height: 148 mm to 356 mm
Scanner Glass Width: Max. 216 mm
Scanner Glass Height: Max. 297 mm
Scanning Width 210 mm
Gray Scale 256 levels
Mac OS
®
X scanning is supported in Mac OS
®
X 10.2.4 or greater.
SPECIFICATIONS S - 7
Printer
For FAX-2440C, you can download the Brother Printer Driver
from the Brother Solutions Center. Visit us at:
Printer Driver Windows
®
98/98SE/Me/2000 Professional and XP
driver supporting Brother Native Compression
mode and bi-directional capability
Apple
®
Macintosh
®
QuickDraw
®
Driver
For Mac OS
®
8.6-9.2/Mac OS
®
X 10.2.4 or greater
Resolution Up to 1200 x 6000 dots per inch (dpi)*
1200 x 1200 dots per inch (dpi)
600 x 600 dots per inch (dpi)
600 x 150 dots per inch (dpi)
* Output image quality varies based upon many factors including
but not limited to input image resolution and quality and print
media.
Print Speed up to 20 pages/minute (Black)*
up to 15 pages/minute (Colour)*
* Based on Brother standard pattern.
A4 size in draft mode.
Does not include the time it takes to feed the paper.
Printing Width 204 mm (209.6 mm)*
* When you set the Borderless feature to ON.
Disk-Based Fonts 35 TrueType
Borderless Letter, A4, A6, Photo Card, Index Card, Post Card
http://solutions.brother.com
S - 8 SPECIFICATIONS
Interfaces
USB A Full-Speed USB 2.0 cable that is no longer than
2.0 m.*
* Your machine has a Full-Speed USB 2.0 interface. This
interface is compatible with Hi-Speed USB 2.0; however, the
maximum data transfer rate will be 12 Mbits/s. The machine can
also be connected to a computer that has a USB 1.1 interface.
LAN cable
(MFC-620CN only)
Ethernet UTP cable category 5 or greater.
SPECIFICATIONS S - 9
Computer requirements
Minimum System Requirements
Computer Platform & Operating
System Version
Processor
Minimum
Speed
Minimum
RAM
Recommended
RAM
Available Hard Disk
Space
for
Drivers
for
Applications
Windows
®
*
1
Operating
System
98, 98SE Pentium II
or
equivalent
32 MB 64 MB 90 MB 130 MB
Me
2000
Professional
64 MB 128 MB
XP*
2
128 MB 256 MB 150 MB 220 MB
Apple
®
Macintosh
®
Operating
System
Mac OS
®
8.6
(Printing and
PC-FAX Send*
3
Only)
All base models meet
minimum
Requirements
64 MB 80 MB 200 MB
Mac OS
®
9.X
(Printing,
Scanning*
4
,
PhotoCapture
Center
and
PC-FAX Send*
3
Only)*
5
Mac OS
®
X
10.2.4 or greater
128 MB 160 MB
NOTE: All registered trademarks referenced herein are the property of their respective companies.
For the latest drivers, go to the Brother Solutions Center at http://solutions.brother.com/
*
1
Microsoft
®
Internet Explorer 5 or greater.
*
2
Maximum 1200 x 1200 dpi scanning with Windows
®
XP. (Resolutions up to 19200 x 19200 dpi can be
selected using the Brother Utility.)
*
3
PC Fax supports black and white faxing only.
*
4
Dedicated “Scan” key and direct Network Scanning (MFC-620CN only) supported in Mac
®
Operating
Systems Mac OS
®
X 10.2.4 or greater.
*
5
Scanning and PhotoCapture Center
are supported only for MFC-620CN.
S - 10 SPECIFICATIONS
Consumable items
Ink The machine uses individual Black, Yellow, Cyan
and Magenta ink cartridges that are separate from
the print head assembly.
Service Life of Ink
Cartridge
Standard Black - Approximately 500 pages at 5%
coverage
High Yield Black - Approximately 900 pages at 5%
coverage (FAX-2440C only)
Yellow, Cyan and Magenta - Approximately 400
pages at 5% coverage
The above figures are based upon the following
assumptions:
• Continuous printing at a resolution of 600 x 600
dpi in normal mode after installing new ink
cartridge;
• The printing frequency;
• The number of pages printed;
Periodic, automatic, print head assembly cleaning
(Your machine will clean the print head assembly
periodically. This process will use a small amount
of ink); and,
• Ink remaining in cartridge identified as “empty”
(It is necessary to leave a small amount of ink in
the ink cartridge to prevent air from drying out and
damaging the print head assembly).
Replacement
Consumables
<Standard Black> LC900BK
<High Yield Black> LC900HYBK (FAX-2440C only)
<Cyan> LC900C
<Magenta> LC900M
<Yellow> LC900Y
SPECIFICATIONS S - 11
Network (LAN) (MFC-620CN only)
LAN You can connect your machine to a network for
Network Printing, Network Scanning and PC Fax
Send. Also included is Brother BRAdmin
Professional Network Management software.
Support for Windows
®
98/98SE/Me/2000/XP
Mac OS
®
8.6 - 9.2, Mac OS
®
X 10.2.4 or greater*
Ethernet 10/100 BASE-TX Auto Negotiation
Protocols TCP/IP
RARP, BOOTP, DHCP, APIPA, NetBIOS, WINS
LPR/LPD, Port9100, SSDP, mDNS, FTP
* Network Printing and PC-FAX are available for
Mac OS
®
8.6-9.2, Mac OS
®
10.2.4 or greater.
*Mac OS
®
8.6-9.2 (Quick Draw over TCP/IP)
*Mac OS
®
X 10.2.4 or greater (mDNS)
* Network Scanning and Remote Setup are available for
Mac OS
®
10.2.4 or greater.
* Media drive is not available for Mac OS
®
8.6
Included Utilities:
BRAdmin Professional (Windows
®
)
BRAdmin Professional is not supported in Mac OS
®
.
S - 12 SPECIFICATIONS
Optional External Wireless Print/Scan
Server (NC-2200w) (MFC-620CN only)
NC-2200w External
Wireless Print/Scan
Server (Optional)
Connecting the optional External Wireless
Print/Scan Server (NC-2200w) to your machine will
allow you to print and scan over a wireless network.
Network types IEEE 802.11b wireless LAN
Support for Windows
®
98/98SE/Me/2000/XP
Mac OS
®
X 10.2.4 or greater
Protocols TCP/IP
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP),
WINS/NetBIOS, DNS, LPR/LPD, Port9100,
SMB Print, IPP, RawPort, mDNS, TELNET, SNMP,
HTTP
You can assign the scan key to one networked
computer only.
INDEX I - 1
Index
A
Access codes, storing and
dialling ........................5-7, 5-8
ADF (automatic document
feeder) ........................1-7, 3-4
ADF cover .........................12-5
Answering machine (TAD) ...A-6
connecting ........................A-7
Automatic
fax receive ........................4-1
Fax Detect ..............4-6, 4-7
fax redial ...........................3-3
transmission .....................3-6
B
Broadcasting .....................3-12
setting up Groups
for ............................5-4, 5-5
C
Cancelling
Fax Forwarding .........6-1, 6-6
fax jobs in memory .........3-11
jobs awaiting redial .........3-11
Paging ..............................6-6
Cleaning
print head .....................12-15
printer platen ................12-24
scanner ........................12-23
CNG tones ........................1-20
Connecting
external TAD ....................A-6
external telephone ............A-5
Consumable items ............S-10
Control panel overview .......1-2
Copy
brightness .........................9-8
colour adjustment ...........9-14
contrast ...........................9-13
default settings ...............9-13
Enlarge/Reduce ........ 9-4, 9-6
enter Copy mode ..............9-1
keys ..................................9-3
multiple .............................9-2
Page Layout ...................9-10
paper ................................9-7
Quality key ........................9-5
quality setting ..................9-13
single copy ........................9-2
Sort (ADF only) .................9-9
temporary settings ............9-3
using ADF .........................9-2
Copy Options key (copying)
Brightness .........................9-8
Paper Size ........................9-8
Paper Type .......................9-7
Cordless phone .................. A-4
Credit card numbers .... 5-7, 5-8
Custom telephone features
on a single line ....12-12, A-11
D
Date and Time .....................2-1
Delayed Batch
Transmission ...................3-15
Dialling
a pause .............................5-9
access codes and credit
card numbers .......... 5-7, 5-8
automatic fax redial ..........3-3
automatic transmission .....3-6
Groups ............................3-12
I - 2 INDEX
manual ............................. 3-1
Speed-Dial ....................... 3-2
Dual Access ....................... 3-9
E
ECM (Error Correction
Mode) ............................. 1-21
Envelopes ......................... 1-14
Equalization .................... 12-14
Error messages on LCD ... 12-1
Comm. Error .................. 12-1
Ink Empty ....................... 12-2
Near Empty .................... 12-2
No Paper Fed ................ 12-3
Not Registered ........ 3-2, 12-3
Out of Memory ............... 12-3
Unable to Change .......... 12-4
Unable to Clean ............. 12-4
Unable to Init. ................ 12-4
Unable to Print ............... 12-4
Unable to Scan .............. 12-4
Extension telephone,
using ......................... A-2, A-9
External telephone,
connecting ........................A-5
F
Fax codes
changing ...................6-4, A-4
Fax Receive Code ...........A-2
Remote Access Code ...... 6-4
Telephone Answer Code ... A-2
Fax Detect .......................... 4-6
Fax Forwarding
changing remotely .... 6-6, 6-8
programming a number ... 6-1
Fax Storage ........................ 6-2
printing from memory ....... 4-9
turning on ......................... 6-2
Fax, stand-alone
receiving ........................... 4-1
at end of conversation ... 4-8
compatibility .............. 12-14
difficulties .................. 12-10
Fax Forwarding ......6-1, 6-6
from extension phone ....A-2
reducing to fit on paper ... 4-8
retrieving from a remote
site ............................... 6-8
Ring Delay, setting ........ 4-3
sending ............................3-1
at end of conversation ... 3-6
automatic ....................... 3-6
Broadcasting ...............3-12
cancelling from
memory ..................... 3-11
colour fax ....................... 3-4
compatibility .............. 12-14
contrast ......................... 3-7
enter Fax mode ............. 3-1
from memory
(Dual Access) .............. 3-9
from scanner glass ........ 3-5
manual .......................... 3-6
overseas ......................3-13
Real Time
Transmission .............3-10
resolution ....................... 3-8
Fax/Tel mode ...................... 4-1
Announcement ..........7-2, 7-3
answering at extension
phones ...........................A-2
double-ringing
(voice calls) .................... 4-5
F/T Ring Time .................. 4-5
Fax Receive Code ...........A-2
receiving faxes .................A-3
Ring Delay ....................... 4-3
Telephone Answer Code ...A-2
INDEX I - 3
G
Gray scale ...................S-5, S-6
Groups for
Broadcasting ..............5-4, 5-5
H
HELP
LCD messages .................B-1
using navigation keys ....B-2
Menu Table ..............B-1, B-3
Hold ..........................5-11, 5-12
I
Ink cartridges
checking ink volume .....12-19
replacing .......................12-25
Ink Dot Counter ...............12-25
J
Jams
document .......................12-5
paper ..............................12-5
L
LCD (liquid crystal
display) ......................B-1, B-2
contrast ............................2-9
Help List ...........................8-3
M
Maintenance, routine ......12-23
Manual
dialling .....................3-1, 5-10
receive ..............................4-1
transmission .....................3-6
Memory Security ...............3-17
Memory Storage .................B-1
Menu Selection Table .........B-1
Message Center mode ........7-1
erasing messages ............7-6
playing voice messages ...7-5
printing faxes from
memory ...........................7-5
recording a conversation ...7-8
recording Fax/Tel
announcement
(F/T OGM) ......................7-8
recording outgoing message
(Msg Ctr OGM) ....... 7-2, 7-3
setting up .................. 7-1, 7-4
Mode, entering
Copy .................................9-1
Fax ....................................3-1
Scan .................................1-3
Multi-line connections
(PBX) .............................. A-11
O
One-Touch numbers
storing ...............................5-1
Outgoing Message
(Msg Ctr OGM) .......... 7-2, 7-3
P
Paging
programming your pager
number ...........................6-1
Paper .........................1-10, S-2
document size ..................3-4
Size ...................................2-6
size of document ..............1-7
Type ..................................2-6
Phone line
connections ..................... A-7
difficulties ......................12-11
multi-line (PBX) .............. A-11
Type ..................................2-3
I - 4 INDEX
PhotoCapture Center
Borderless ................... 10-12
Colour Enhancement ... 10-10
CompactFlash
®
.............. 10-1
Cropping ...................... 10-12
Default Settings ............. 10-9
DPOF printing ................ 10-8
Memory Stick
®
............... 10-1
Printing images .............. 10-6
Printing Index ................. 10-5
SecureDigital
............... 10-1
SmartMedia
®
................. 10-1
specifications ................... S-4
xD-Picture Card
.......... 10-1
Power failure ...................... B-1
Print
area ............................... 1-14
difficulties ............ 12-9, 12-10
drivers ..............................S-7
fax from memory .............. 4-9
improving quality .......... 12-15
paper jams ..................... 12-6
report ............................... 8-3
resolution ......................... S-7
specifications ................... S-7
Programming your
machine .................... B-1, B-2
Q
Quality key (copying) .......... 9-3
Quick-Dial ........................... 5-1
Access codes and
credit card numbers
setting up ............... 5-7, 5-8
Broadcasting .................. 3-12
using Groups .............. 3-12
Group dial
changing ....................... 5-3
setting up Groups for
Broadcasting ........ 5-4, 5-5
One-Touch dial
setting up ....................... 5-1
using .............................. 3-2
Search .............................. 3-3
Speed-Dial
changing ........................5-3
setting up ....................... 5-2
using .............................. 3-2
R
Receive Mode
Fax/Tel ............................. 4-1
TAD Msg. Mgr .................. 4-1
Redial/Pause ...................... 3-3
Reducing
copies ........................9-4, 9-6
incoming faxes .................4-8
Remote Retrieval ................ 6-5
access code ..............6-4, 6-5
commands ....................... 6-6
getting your faxes ............. 6-8
Reports ............................... 8-1
Fax Journal ...................... 8-2
Journal Period ............... 8-2
Help List ........................... 8-3
how to print ...................... 8-3
Network Configuration ..... 8-3
Quick-Dial List .................. 8-3
Transmission Verification ... 8-1
User Settings ................... 8-3
XMIT Verify ...................... 8-3
Resolution
copy .................................S-3
fax (Standard, Fine,
SuperFine, Photo) ..........S-5
print ..................................S-7
scan .................................S-6
setting for next fax ............ 3-8
Ring Delay, setting .............. 4-3
INDEX I - 5
S
Safety Instructions ........iii, 11-2
Setup
Date and Time ..................2-1
Station ID (fax header)
entering text ...................2-2
Shipping the machine .....12-20
Speed-Dial
changing ...........................5-3
dialling ..............................3-2
storing ..............................5-2
T
TAD (telephone answering
device), external ........ 4-1, A-6
connecting ................A-6, A-7
receive mode ....................4-1
recording OGM .................A-8
Temporary copy settings .....9-3
Text, entering ....................B-12
special characters ..........B-13
Troubleshooting ................12-1
checking ink volume .....12-19
document jam .................12-5
error messages on LCD
...12-1
if you are having difficulty
copying ......................12-12
incoming calls ............12-12
Network .....................12-13
phone line ..................12-14
phone line difficulties
...12-11
PhotoCapture
Center
...................12-13
printing .........................12-9
printing or receiving
faxes ........................12-10
Printing Received
Faxes .......................12-10
receiving faxes ..........12-11
scanning ....................12-12
sending faxes .............12-11
software .....................12-12
paper jam ........................12-6
print quality ...................12-15
V
Volume, setting ....................2-7
beeper ..............................2-7
ring ....................................2-7
speaker .............................2-8
REMOTE RETRIEVAL ACCESS CARD R - 1
Remote Retrieval Access card
If you plan to retrieve voice or fax messages while away from your
machine, carrying the Remote Retrieval Access Card printed below
will serve as a convenient reminder of the retrieval procedures.
Simply cut out the card and fold it to fit in your wallet or organizer.
Keeping it handy will help you derive the full benefit of your
machine’s Fax Forwarding, and Remote Retrieval features.
Erase All Voice Messages
Press 9 3. If you hear three beeps, all messages
have not yet been played and the system will not
erase them.
Play/Record Outgoing Message
Press 9 4
then to Play TAD Message, press 1 1.
Play F/T Message, press 1 2.
Record new TAD Message,
press 2 1, then speak after the beep.
Press 9 to stop.
Record new F/T Message, press 2 2,
and then speak after the beep.
Press 9 to stop.
Changing Remote Access
Code
Press Menu/Set, 2, 5, 2.
Enter a three-digit number from 000 to
998. The cannot be changed.
Press Menu/Set.
Press Stop/Exit.
Remote Commands
Listen to Voice Messages
Press 9 1
then to Repeat a message, press 1.
Skip to next messages, press 2.
Stop playing the messages, press 9.
Change Fax Forwarding Setting
Press 9 5
then to Turn feature OFF, press 1.
Enter Fax Forwarding Number,
press 2.
Program Fax Forward Number,
press 4. Enter the new number of
the remote fax machine where you
want your fax messages forwarded
followed by # #.
Select Fax Storage, press 6.
Retrieve a Fax
Press 9 6
then to
Retrieve all faxes, press 2, then
enter the number of the remote fax
machine followed by
# #. After
the beep, hang up and wait.
Erase all fax messages, press
3.
1
2
3
4
2 3 4
R - 2
Check Receiving Status
Press
9 7
then for Fax messages, press
1
.
Voice messages, press
2
.
1 long beep — Received message
3 short beeps — No messages
Change Receive Mode
Press
9 8
then for TAD, press
1
.
Fax/Tel, press
2
.
Fax Only, press
3
.
Exit Remote Retrieval
Press 9 0.
Using Remote Access Code
Dial your fax number from a telephone or
fax machine using touch tone.
When your machine answers,
immediately enter your Remote
Access Code (
3 digits followed by
).
Your fax machine signals the kinds of
messages it received:
1 long beep — Fax messages
2 long beeps — Voice messages
3 long beeps — Voice and Fax messages
No beeps — No messages
After 2 short beeps, enter a command.
Press
9 0
to reset the fax machine when
you finish.
Hang up.
TAD (Telephone Answering Device)
R
EMOTE
R
ETRIEVAL
A
CCESS
C
ARD
1
2
3
4
6
5
5 1
This machine is approved for use in the country of purchase only, local
Brother companies or their dealers will only support machines purchased in
their own countries.
UK/IRE/SAF/PAN NORDIC
LF7244004
Visit us on the World Wide Web
http://www.brother.com
10


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Others manual(s) of Brother MFC-620CN

Brother MFC-620CN Installation Guide - English - 37 pages

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