451211
147
Zoom out
Zoom in
Previous page
1/190
Next page
TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 1
13
Troubleshooting
Error messages
As with any sophisticated office product, errors may occur. If this
happens, your machine identifies the problem and displays an error
message. The most common error messages are shown below.
Troubleshooting and routine
maintenance
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION
BT Callsign
On
The machine is set BT Callsign to ON. You
cannot change the Receive Mode from
Manual to another mode.
Set BT Callsign to OFF. (See
BT
Callsign (For U.K. Only) on page
5-13.)
Check
Cartridge
An ink cartridge is not properly installed. Take out the ink cartridge and put it
in again seating it properly.
(See
Replacing the ink cartridges
on
page 13-21.)
Check
Original
The document scanned from ADF was longer
than about 90cm.
See
Using the automatic document
feeder (ADF) on page 2-1 or
Document jams
on page 13-4.
Check Paper
Size
Paper is not the correct size. Reload the correct size of paper
(A4), and then press Mono Start or
Colour Start.
Check Paper The machine is out of paper. Add paper, and then press Mono
Start or Colour Start.
The paper is jammed in the machine. See Printer jam or paper jam on
page 13-5.
Comm.Error Poor phone line quality caused a
communication error.
Try the call again. If the problem
continues, call the telephone
company and ask them to check
your phone line.
Connection
Fail
You tried to poll a fax machine that is not in
Polled Waiting mode.
Check the other fax machine’s
polling setup.
147


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Brother MFC-3820CN at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Brother MFC-3820CN in the language / languages: English as an attachment in your email.

The manual is 3,32 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Brother MFC-3820CN

Brother MFC-3820CN Installation Guide - English - 29 pages

Brother MFC-3820CN Installation Guide - German - 29 pages

Brother MFC-3820CN User Manual - German - 205 pages

Brother MFC-3820CN Installation Guide - Dutch - 29 pages

Brother MFC-3820CN User Manual - Dutch - 190 pages

Brother MFC-3820CN Installation Guide - French - 29 pages

Brother MFC-3820CN User Manual - French - 190 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info