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Brother MFC-3220C Manual

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FAX-1820C
MFC-3220C
USER’S GUIDE
i
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE
ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE
CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a
country other than where it was originally purchased, and does not
offer any warranty in the event that this product is used on public
telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has
been compiled and published, covering the latest product
descriptions and specifications.
The contents of this manual and the specifications of this product are
subject to change without notice.
Brother reserves the right to make changes without notice in the
specifications and materials contained herein and shall not be
responsible for any damages (including consequential) caused by
reliance on the materials presented, including but not limited to
typographical and other errors relating to the publication.
ii
iii
Safety precautions
To use the machine safely
Please refer to these instructions for later reference and before
attempting any maintenance.
WARNI NG
There are high voltage
electrodes inside the machine.
Before you clean the machine
or clear a paper jam, make
sure you have unplugged the
telephone line cord first and the
power cord from the AC power
socket.
Do not handle the plug with wet
hands. Doing this might cause
an electrical shock.
To prevent injuries, be careful not
to put your fingers on the area
shown in the illustrations. Because
that part is extremely HOT after you
use your machine.
To prevent injuries, be careful
not to touch the area shaded in
the illustration.
To prevent injuries, be careful
not to touch the edge of the
metallic part shown in the
illustration.
iv
■
Use caution when installing or modifying telephone lines. Never
touch telephone wires or terminals that are not insulated unless
the telephone line has been disconnected at the wall socket.
Never install telephone wiring during a lightning storm. Never
install a telephone wall socket in a wet location.
■
This product must be installed near a socket that is easily
accessible. In case of emergencies, you must disconnect the
power cord from the socket in order to shut off power completely.
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety
precautions should always be followed to reduce the risk of
fire, electric shock and injury to persons, including the
following:
1. Do not use this product near water, for example, near a
bath tub, wash bowl, kitchen sink or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type)
during an electrical storm. There may be a remote risk of
electric shock from lightning.
3. Do not use the telephone to report a gas leak in the
vicinity of the leak.
SAVE THESE INSTRUCTIONS
v
Choosing a location
Place your machine on a flat, stable surface that is free of vibration
and shocks, such as a desk. Put the machine near a socket and a
standard, grounded AC power outlet. Choose a location where the
temperature remains between 10° and 35°C.
Caution
■
Avoid placing your machine in a high-traffic area.
■
Avoid placing your machine on the carpet.
■
Do not place near heaters, air conditioners, water, chemicals, or
refrigerators.
■
Do not expose the machine to direct sunlight, excessive heat,
moisture, or dust.
■
Do not connect your machine to electrical sockets controlled by
wall switches or automatic timers.
■
Disruption of power can wipe out information in the machine’s
memory.
■
Do not connect your machine to electrical sockets on the same
circuit as large appliances or other equipment that might disrupt
the power supply.
■
Avoid interference sources, such as speakers or the base units
of cordless phones.
vi
Quick Reference Guide
Sending faxes
Automatic Transmission
1
If it is not illuminated in
green, press (
Fax
).
2
Load your document. (See
Load documents
on page
2-1.)
3
Enter the fax number using
One-Touch, Speed-Dial,
Search or the dial pad.
4
Press
Mono Start
or
Colour Start
.
Receiving faxes
Select Receive Mode
1
Press
Menu/Set
,
0
,
1
.
2
Press or to select
Fax Only
,
Manual
,
Fax/Tel
or
External
TAD
, and then press
Menu/Set
.
Storing numbers
Storing One-Touch Dial
numbers
1
Press
Menu/Set
,
2
,
3
,
1
.
2
Press the One-Touch key
where you want to store the
number.
3
Enter a number (up to 20
digits), and then press
Menu/Set
.
4
Enter a name up to 15
characters (or leave it
blank), and then press
Menu/Set
.
5
Press
Stop/Exit
.
Storing Speed-Dial numbers
1
Press
Menu/Set
,
2
,
3
,
2
.
2
Using the dial pad, enter a
two-digit Speed-Dial
location number, and then
press
Menu/Set
.
3
Enter a number (up to 20
digits), and then press
Menu/Set
.
4
Enter a name up to 15
characters (or leave it
blank), and then press
Menu/Set
.
5
Press
Stop/Exit
.
vii
Dialling operations
One-Touch Dialling/
Speed-Dialling
1
If it is not illuminated in
green, press (
Fax
).
2
Load your document. (See
Load documents
on page
2-1.)
3
Press the One-Touch key of
the number you want to call.
—OR—
Press
Search/Speed Dial
,
press #, and then press the
two-digit Speed-Dial
number.
4
Press
Mono Start
or
Colour Start
.
Using Search
1
If it is not illuminated in
green, press (
Fax
).
2
Press
Search/Speed Dial
,
and then enter the first letter
of the name you’re looking
for.
3
Press or search the
memory.
4
Press
Mono Start
or
Colour Start
.
Making copies
Single copy
1
Press (
Copy
) to
illuminate it in green.
2
Load your document. (See
Load documents
on page
2-1.)
3
Press
Mono Start
or
Colour Start
.
Sorting multiple copies
(Using the ADF)
1
Press (
Copy
)
to
illuminate it in green.
2
Load your document in the
ADF.
3
Use the dial pad to enter the
number of copies you want
(up to 99).
4
Press
Options
.
5
Press or select
Stack/Sort
, and then
press
Menu/Set
.
6
Press or select
Sort
, and then press
Menu/Set
.
7
Press
Mono Start
or
Colour Start
.
viii
Table of Contents
1
Introduction .......................................................................... 1-1
Using this Guide ............................................................... 1-1
Finding information..................................................... 1-1
Symbols used in this Guide........................................1-1
Control panel overview ..................................................... 1-2
Turning the machine to Power Save condition........... 1-5
About fax machines .......................................................... 1-7
Fax tones and handshake ..........................................1-7
ECM (Error Correction Mode).....................................1-8
Connecting the machine................................................... 1-9
Connecting an external telephone.............................. 1-9
Connecting an external telephone answering
device (TAD) ........................................................1-10
Sequence ............................................................. 1-10
Connections .........................................................1-11
Recording outgoing message (OGM) on
an external TAD ............................................... 1-12
Using extension telephones (For U.K. only)......... 1-13
Multi-line connections (PBX) .................................... 1-15
If you are installing the machine to work
with a PBX........................................................1-15
Custom features on your phone line......................... 1-15
2
Loading documents and paper .......................................... 2-1
Load documents ............................................................... 2-1
Using the automatic document feeder (ADF) ............. 2-1
Recommended environment .................................. 2-1
About paper ..................................................................... 2-3
Handling and using special paper .............................. 2-3
Paper capacity of the paper tray ........................... 2-4
Paper specifications for the paper tray .................. 2-4
Paper capacity of the output paper support .......... 2-5
Printable area .............................................................2-6
How to load paper and envelopes.............................. 2-7
To load paper or other media ................................. 2-7
To load glossy paper .............................................. 2-8
To load envelopes .................................................. 2-9
ix
3
On-screen programming .....................................................3-1
User-friendly programming ...............................................3-1
Menu table..................................................................3-1
Memory storage..........................................................3-1
Navigation keys ................................................................3-2
4
Getting started ..................................................................... 4-1
Initial Setup.......................................................................4-1
Setting the Date and Time..........................................4-1
Setting the Station ID..................................................4-2
Entering text ...........................................................4-3
Inserting spaces .....................................................4-3
Making corrections .................................................4-3
Repeating letters ....................................................4-3
Special characters and symbols ............................4-4
Setting Tone or Pulse dialling mode
(Except for the Nordic Countries) ...........................4-4
PABX and TRANSFER...............................................4-5
Setting PABX..........................................................4-5
General Setup...................................................................4-6
Setting the Mode Timer (MFC-3220C only)................4-6
Setting the Mode Timer (FAX-1820C only)................. 4-6
Setting the Paper Type...............................................4-7
Setting the Ring Volume.............................................4-8
Setting the Beeper Volume.........................................4-8
Setting the Speaker Volume.......................................4-9
Setting the Clock Change........................................... 4-9
Power Save Setting ....................................................4-9
5
Setup Receive ...................................................................... 5-1
Basic receiving operations................................................ 5-1
Choosing the Receive Mode.......................................5-1
To select or change your Receive Mode ................ 5-2
Setting the Ring Delay ...............................................5-3
Setting the F/T Ring Time (Fax/Tel mode only)..........5-4
Fax Detect (MFC-3220C only)....................................5-5
Fax Detect (FAX-1820C only).....................................5-6
Printing a reduced incoming fax
(Auto Reduction).....................................................5-7
Receiving a fax at the end of a conversation
(FAX-1820C only)...................................................5-7
Printing a fax from the memory...................................5-8
x
Advanced receiving operations ........................................ 5-9
Operation from extension telephones......................... 5-9
For Fax/Tel mode only................................................ 5-9
Using a cordless external handset ........................... 5-10
Changing the remote codes ..................................... 5-10
Reception into memory
(Not available for colour fax reception)................. 5-11
If the Memory Receive is On at this time..............5-11
If the Memory Receive is Off at this time.............. 5-11
Polling....................................................................... 5-12
Secure Polling ......................................................5-12
Setup for Polling Receive (Standard)...................5-12
Setup for Polling Receive with Secure Code........ 5-13
Setup Delayed Polling Receive ............................ 5-13
Sequential Polling..................................................... 5-14
Telephone services ........................................................ 5-15
BT Callsign (For U.K. Only)......................................5-15
To enable the machine to work with BT Callsign
(Only with your external phone) ....................... 5-15
6
Setup Send ........................................................................... 6-1
How to fax.........................................................................6-1
Enter Fax mode..........................................................6-1
How to dial........................................................................6-1
Manual dialling............................................................ 6-1
One-Touch dialling .................................................... 6-2
Speed-Dialling ............................................................ 6-2
Search .......................................................................6-3
Out of Memory message........................................6-3
Automatic transmission ..............................................6-4
Manual transmission................................................... 6-4
Sending a fax at the end of a conversation
(FAX-1820C only)................................................... 6-5
Basic sending operations ................................................. 6-6
Sending faxes using multiple settings ........................6-6
Contrast...................................................................... 6-6
Fax Resolution............................................................ 6-7
Manual and automatic fax Redial ............................... 6-8
Colour fax transmission..............................................6-8
Dual Access (Not available for colour faxes)..............6-9
Real Time Transmission.............................................6-9
Checking job status .................................................. 6-10
xi
Cancelling a job while scanning, dialling and
sending the document ..........................................6-11
Cancelling a scheduled job.......................................6-11
Advanced sending operations ........................................6-12
Broadcasting (Not available for Colour faxes) ..........6-12
Overseas Mode ........................................................6-13
Delayed Fax (Not available for colour faxes)............6-14
Delayed Batch Transmission
(Not available for colour faxes).............................6-15
Setup for Polled Transmit (Standard)
(Not available for colour faxes).............................6-16
Setup for Polled Transmit with Secure Code
(Not available for colour faxes).............................6-17
TX Lock ....................................................................6-18
Using TX Lock ..........................................................6-19
Setting Up the TX Lock for the First Time ............6-19
Changing the TX Lock Password .........................6-20
Switching TX Lock ON..........................................6-20
Switching OFF TX Lock........................................6-21
7
Quick-Dial numbers and dialling options .......................... 7-1
Storing numbers for easy dialling .....................................7-1
Storing One-Touch Dial numbers ...............................7-1
Storing Speed-Dial numbers.......................................7-2
Changing One-Touch and Speed-Dial numbers......... 7-3
Setting up Groups for Broadcasting............................ 7-4
Dialling options .................................................................7-6
Access codes and credit card numbers......................7-6
Pause .........................................................................7-7
Fax Redial...................................................................7-7
Tone or Pulse .............................................................7-7
Telephone (voice) operation (FAX-1820C only) ...............7-8
How to dial ........................................................................7-8
Making a telephone call..............................................7-8
Tel/R ...........................................................................7-8
Mute (FAX-1820C only)..............................................7-8
8
Remote Fax Options ............................................................8-1
Fax Forwarding.................................................................8-1
Programming a Fax Forwarding number....................8-1
Setting Fax Storage..........................................................8-2
Backup Print ...............................................................8-2
Setting your Remote Access Code...................................8-3
xii
Remote Retrieval..............................................................8-4
Using your Remote Access Code............................... 8-4
Remote commands ....................................................8-5
Retrieving fax messages ............................................8-6
Changing your Fax Forwarding number .....................8-6
9
Printing reports .................................................................... 9-1
Machine settings and activity............................................ 9-1
Customizing the Transmission Verification Report..... 9-1
Setting the Journal Period..........................................9-2
Printing reports .......................................................... 9-3
To print a report......................................................9-3
10
Making copies ....................................................................10-1
Using the machine as a copier ....................................... 10-1
Enter Copy mode...................................................... 10-1
Making a single copy................................................10-2
Making multiple copies .............................................10-2
Out of Memory message .......................................... 10-3
Using the Copy keys (Temporary settings) .................... 10-4
Quality ......................................................................10-5
Options .....................................................................10-6
Enlarge/Reduce....................................................10-7
Paper Type........................................................... 10-9
Paper Size.......................................................... 10-10
Brightness .......................................................... 10-11
Contrast.................................................................. 10-12
Sorting copies.........................................................10-13
N in 1 copy (Page Layout)......................................10-14
Changing the default copy settings .............................. 10-16
Copy Quality...........................................................10-16
Brightness............................................................... 10-16
Contrast.................................................................. 10-16
Colour Adjustment..................................................10-17
Legal limitations............................................................ 10-18
11
Important information ....................................................... 11-1
For your safety.......................................................... 11-1
IT power system (For Norway only)..........................11-1
International E
NERGY
S
TAR
®
Compliance
Statement .............................................................11-1
Important safety instructions...........................................11-2
Trademarks .............................................................. 11-4
xiii
12
Troubleshooting and routine maintenance .....................12-1
Troubleshooting .............................................................12-1
Error messages ........................................................12-1
Document jam...........................................................12-4
Document is jammed inside the front of
the control panel...............................................12-4
Document is jammed inside the back of
the control panel...............................................12-4
Printer jam or paper jam ...........................................12-5
Paper is jammed inside the front of the machine.
....12-5
Paper is jammed in the paper tray........................12-5
Paper is jammed inside the paper tray.................12-6
Paper is jammed inside the machine....................12-7
If you are having difficulty with your machine ...........12-8
How to improve print quality .........................................12-11
Cleaning the print head...........................................12-11
Print Quality Check.................................................12-11
Checking the ink volume...............................................12-14
Packing and shipping the machine.........................12-15
Routine maintenance..............................................12-18
Cleaning the scanner..........................................12-18
Cleaning the machine printer platen...................12-19
Replacing the ink cartridges ...................................12-20
G
Glossary ............................................................................... G-1
S
Specifications ...................................................................... S-1
Product description.......................................................... S-1
General ............................................................................ S-1
Print media....................................................................... S-3
Copy ................................................................................ S-3
Fax................................................................................... S-4
Scanner (MFC-3220C only)............................................. S-5
Printer .............................................................................. S-6
Interfaces......................................................................... S-7
Computer requirements ................................................... S-7
Consumable items........................................................... S-8
13
Index .......................................................................................I-1
14
Remote Retrieval Access card .......................................... R-1
INTRODUCTION 1 - 1
1
Using this Guide
Thank you for buying a Brother Multi-Function Center (MFC). Your
machine is simple to use, with LCD screen instructions to guide you
through programming it. You can make the most of your machine by
viewing through this Guide.
Finding information
All the chapter headings and subheadings are listed in the Table of
Contents. You will be able to find information about a specific feature
or operation by checking the Index at the back of this Guide.
Symbols used in this Guide
Throughout this Guide you’ll see special symbols alerting you to
important warnings, notes and actions. To make things clearer and
to help you press the correct keys, we used special fonts and added
some of the messages that will appear in the LCD.
Introduction
Bold Bold typeface identifies specific keys on the
machine control panel.
Italics Italicized typeface emphasizes an important point
or refers you to a related topic.
Courier New
Courier New type face identifies the messages on
the LCD of the machine.
Warnings inform you what to do to avoid possible personal
injury.
Cautions specify procedures you must follow or avoid to
prevent possible damage to the machine.
Notes tell you how you should respond to a situation that may
arise or give tips about how the current operation works with
other features.
Improper Setup alerts you to devices and operations that are not
compatible with the machine.
1 - 2 INTRODUCTION
Control panel overview
MFC-3220C
FAX-1820C
3 4 5 6 71 2
12 11 10 9 8
3 4 5 6 71 2
12 11
10 9 8
INTRODUCTION 1 - 3
1
One-Touch keys
These 5 keys give you instant
access to 10 previously stored dial
numbers.
2
Shift (MFC-3220C only)
To access memory locations 6
through to 10 in the One-Touch
keys hold down the Shift key.
2
Shift (FAX-1820C only)
To access memory locations 6
through 10 in the One-Touch keys
or Report Menu in the Ink/Reports
key, or lets you place telephone
calls on hold, hold down the Shift
key.
3
Copy keys
(Temporary settings):
Options
You can quickly and easily select
temporary settings for copying.
Quality
Use this key to temporarily change
the quality for Copying.
4
Fax and telephone keys:
Redial/Pause
Redials the last number you called.
It also inserts a pause in auto dial
numbers.
Tel/R (MFC-3220C only)
This key is used to have a telephone
conversation having picked up the
external handset in F/T
pseudo-ringing etc. Also, use this
key to recall the operator or transfer
a call to another extension when it is
connected to a PABX.
Tel/Mute/R (FAX-1820C only)
Lets you place telephone calls on
hold. Also, This key is used to have
a telephone conversation having
picked up the external handset in
F/T pseudo-ringing etc. Also, use
this key pressing with Shift key to
gain access to an outside line
and/or to recall the operator or
transfer a call to another extension
when it is connected to a PABX.
Fax Resolution
Sets the resolution when you send a
fax.
5
Dial Pad
Use these keys to dial telephone
and fax numbers and as a keyboard
for entering information into the
machine.
The # key lets you temporarily
switch the dialling mode during a
telephone call from Pulse to Tone.
6
Stop/Exit
Stops an operation or exits from the
menu.
7
Mono Start
Lets you start sending faxes or
making copies in black and white.
Also for MFC-3220C, lets you start a
scanning operation. (Colour or
mono, depending on the scanning
setting on your PC)
1 - 4 INTRODUCTION
Colour Start
Lets you start sending faxes or
making copies in full colour.
Also for MFC-3220C, lets you start a
scanning operation. (Colour or
mono, depending on the scanning
setting on your PC)
8
Power Save
You can turn the machine to power
save condition.
9
Navigation keys:
Menu/Set
Lets you access the Menu to
program and store your settings in
the machine.
When using the speaker or during
ringing in fax mode, you can press
these keys to adjust the volume.
Search/Speed Dial
Lets you look up numbers that are
stored in the dialling memory. It also
lets you dial stored numbers by
pressing # and a two-digit number.
Press to scroll backward to a menu
selection.
or
Press to scroll through the menus
and options.
Also, you can use these keys to do
a numerical search for the names of
stored numbers in fax mode.
0
Mode keys:
Fax
Lets you access Fax mode.
Copy
Lets you access Copy mode.
Scan (MFC-3220C only)
Lets you access Scan mode.
A
Liquid Crystal Display (LCD)
Displays messages on the screen to
help you to set up and use your
machine.
B
Ink/Reports (FAX-1820C only)
Lets you clean the print heads,
replace an ink cartridge and check
the available ink volume.
—OR—
Lets you access the Reports menu
by pressing it with the Shift key.
Ink (MFC-3220C only)
Lets you clean the print heads,
replace an ink cartridge and check
the available ink volume.
INTRODUCTION 1 - 5
Turning the machine to Power Save condition
When the machine is idle, you can turn it to Power Save condition by
pressing the
Power Save
key. In Power Save mode, the machine
will receive telephone calls, and also receive faxes in
Fax Only
,
Fax/Tel
or
External TAD
mode. The delayed faxes that have
been set up will be sent. You can even retrieve faxes using Remote
Retrieval if you are away from your machine. If you want to do other
operations, you must turn the machine back on.
Turning the machine to Power Save condition
Press and hold down the
Power Save
key until the LCD shows:
The LCD will turn off.
Turning the machine to Power Save condition off
Press and hold down the
Power Save
key until the LCD shows:
The LCD will show the date and time (Fax mode).
Even if you turned the machine off, it will periodically clean the
print head to preserve print quality.
If you unplug the AC power cord, no machine operations will be
available.
You can turn the machine Off by customizing the
Power Save
key as shown next page. In this Off mode, no machine operation
will be available. (See Power Save Setting on page 4-9.)
The external telephone is always available.
Shutting Down
Please Wait
1 - 6 INTRODUCTION
P. Save Setting Receive Mode Available Operations
Fax Receive:On
(default)
Fax Only
Fax/Tel
(FAX-1820C only)
External TAD
Telephone call Receive, Fax Receive,
Fax Detect, Delayed Fax, Remote Fax
Option, Remote Retrieval:
■
You cannot receive fax with
Mono Start or Colour Start.
■
Delayed Fax and Remote Fax
Option should be set before you
switch off the machine.
Manual
Fax/Tel
*
(MFC-3220C only)
Telephone call Receive, Delayed Fax,
Fax Detect:
■
You cannot receive fax with
Mono Start or Colour Start.
■
Delayed Fax should be set before
you switch off machine.
■
*You cannot receive a fax
automatically even if you have set
the receive mode to
Fax/Tel
.
Fax Receive:Off
— No machine operations will be
available.
INTRODUCTION 1 - 7
About fax machines
Fax tones and handshake
When someone is sending a fax, the machine sends fax calling tones
(CNG tones). These are quiet, intermittent beeps every 4-seconds.
You’ll hear them after you dial and press
Mono Start
or
Colour Start
and they will continue for about 60 seconds after
dialling During that time, the sending machine must begin the
“handshake” or connection with the receiving machine.
Each time you use automatic procedures to send a fax, you are
sending CNG tones over the phone line. You’ll soon learn to listen for
these quiet beeps each time you answer a phone on your fax line, so
you will know if you are receiving a fax message.
The receiving fax responds with fax receiving tones, which are loud,
chirping sounds. A receiving fax chirps for about 40 seconds over the
phone line, and the LCD shows
Receiving
.
If your machine is set to the
Fax Only
mode, it will answer every call
automatically with fax receiving tones. If the other person hangs up,
your machine will continue to send the “chirps” for about 40 seconds,
and the LCD continues to show
Receiving
. To cancel receiving,
press
Stop/Exit
.
The fax ‘handshake’ is the time in which the sending machine’s CNG
tones and the receiving machine’s “chirps” overlap. This must be for
at least 2 to 4 seconds, so both machines can understand how each
is sending and receiving the fax. The handshake cannot begin until
the call is answered, and the CNG tones only last for about 60
seconds after the number is dialled. So it is important for the
receiving machine to answer the call in as few rings as possible.
When you have an external Telephone Answering Device (TAD)
on your fax line, your TAD will decide the number of rings before
the call is answered.
Pay special attention to the directions for connecting a TAD in
this chapter. (See
Connecting an external telephone answering
device (TAD)
on page 1-10.)
1 - 8 INTRODUCTION
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the machine to check
a fax transmission while it is in progress. If the machine detects
errors during fax transmission, it resends the pages of the fax that
had an error. ECM transmissions are only possible between fax
machines that both have this feature. If they do, you may send and
receive fax messages that are continuously being checked by the
machine.
Your machine must have enough memory for this feature to work.
INTRODUCTION 1 - 9
Connecting the machine
Connecting an external telephone
If your machine does not have a handset, you can connect a
separate telephone (or telephone answering device) directly to your
machine as shown in the diagram below.
When this phone (or TAD) is in use, the LCD shows
Telephone
.
Extension
Telephone
External
Telephone
(MFC-3220C)
(Example for the U.K.)
1 - 10 INTRODUCTION
Connecting an external telephone answering
device (TAD)
Sequence
You may choose to connect an answering device. However, when
you have an external TAD on the same telephone line as the
machine, the TAD answers all calls and the machine “listens” for fax
calling (CNG) tones. If it hears them, the machine takes over the call
and receives the fax. If it doesn’t hear CNG tones, the machine lets
the TAD continue playing your outgoing message so your caller can
leave you a voice message.
The TAD must answer within four rings (the recommended setting is
two rings). The machine cannot hear CNG tones until the TAD has
answered the call, and with four rings there are only 8 to 10 seconds
of CNG tones left for the fax “handshake”. Make sure you carefully
follow the instructions in this guide for recording your outgoing
message. We do not recommend using the toll saver feature on your
external answering machine if it exceeds five rings.
If you do not receive all your faxes, reduce the Ring Delay
setting on your external TAD.
INTRODUCTION 1 - 11
When the TAD is in use, the LCD shows
Telephone
.
Connections
The external TAD must be connected as shown above.
1
Set your external TAD to one or two rings. (The machine’s Ring
Delay setting does not apply.)
2
Record the outgoing message on your external TAD.
3
Set the TAD to answer calls.
4
Set the Receive Mode to
External TAD
.
(See
Choosing the Receive Mode
on page 5-1.)
Unless you are using Distinctive Ring, do not connect a
TAD elsewhere on the same phone line.
TAD
TAD
(MFC-3220C)
(Example for the U.K.)
1 - 12 INTRODUCTION
Recording outgoing message (OGM) on an external TAD
Timing is important in recording this message. The message sets up
the ways to handle both manual and automatic fax reception.
1
Record 5 seconds of silence at the beginning of your message.
(This allows your machine time to listen for the fax CNG tones
of automatic transmissions before they stop.)
2
Limit your speaking to 20 seconds.
3
End your 20-second message by giving your Fax Receive Code
for people sending manual faxes. For example:
“After the beep, leave a message or send a fax by pressing
51 and Start.”
We recommend beginning your OGM with an initial 5-second
silence because the machine cannot hear fax tones over a
resonant or loud voice. You may try omitting this pause, but if your
machine has trouble receiving, then you must re-record the OGM
to include it.
INTRODUCTION 1 - 13
Using extension telephones (For U.K. only)
It may be that your premises are already wired with parallel extension
telephones, or you intend to add extension telephones to your line,
in addition to your machine. While the simplest arrangement is
straightforward parallel connection, there are some reasons as to
why this arrangement will cause unsatisfactory service, the most
obvious of which is inadvertent interruption of a facsimile
transmission by someone picking up an extension telephone in order
to make an outgoing call. Additionally, fax receive code may not
operate reliably in such a simple configuration.
This machine may also be set to make a delayed transmission (i.e. a
transmission at a pre-set time). This pre-set job may coincide with
someone picking up an extension handset.
Such problems can easily be eliminated however, if you arrange
modification of your extension wiring circuit, such that extension
devices are connected “downstream” of your machine, in a
master/slave configuration (see fig. 2 on next page). In such a
configuration, this machine can always detect whether a telephone
is in use, thus it will not attempt to seize the line during that time. This
is known as “telephone off-hook detection.”
The inadvisable configuration is shown in figure 1 on next page, and
the recommended master/slave configuration is shown in figure 2.
This new connection configuration can be arranged by contacting
BT, Kingston upon Hull Telecommunications, your PABX maintainer
or a qualified telephone installation company as appropriate. Simply
explained, the extension telephone circuit should be terminated on a
normal modular plug (BT 431A style), which in turn should be
inserted into the modular socket of the white “T”-shaped connector
provided as part of the line cord assembly.
1 - 14 INTRODUCTION
These phones are now connected as external devices as per
page 1-9, because they are connected to the fax machine via
the T-connector.
FAX
EXTENSION
SOCKET
EXTENSION
SOCKET
MASTER
SOCKET
INCOMING
LINE
INADVISABLE CONNECTION OF EXTENSION SOCKETS
Fig. 1.
EXTENSION
SOCKET
EXTENSION
SOCKET
MASTER
SOCKET
INCOMING
LINE
RECOMMENDED CONNECTION OF EXTENSION SOCKETS
Fig. 2.
FAX
FAX MACHINE MUST BE PLUGGED
INTO MASTER SOCKET
DISCONNECT
INTRODUCTION 1 - 15
Multi-line connections (PBX)
Most offices use a central telephone system. While it is often
relatively simple to connect the machine to a key system or a PBX
(Private Branch Exchange), we suggest that you contact the
company that installed your telephone system and ask them to
connect the machine for you. It is advisable to have a separate line
for the machine. You can then leave the Receive Mode set to Fax
Only to receive faxes any time of the day or night.
If the machine is to be connected to a multi-line system, ask your
installer to connect the unit to the last line on the system. This
prevents the unit from being activated each time a telephone call is
received.
If you are installing the machine to work with a PBX
1
It is not guaranteed that the unit will operate properly under all
circumstances with a PBX. Any cases of difficulty should be
reported first to the company that handles your PBX.
2
If all incoming calls will be answered by a switchboard operator,
it is recommended that the Receive Mode be set to
Manual
. All
incoming calls should initially be regarded as telephone calls.
Custom features on your phone line
If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, Caller ID
RingMaster, an answering service, an alarm system or other custom
feature on one phone line it may create a problem with the operation
of your machine. (See Custom features on a single line. on page
12-9.)
2 - 1 LOADING DOCUMENTS AND PAPER
2
Load documents
You can send a fax copy and scan from the ADF (automatic
document feeder).
Using the automatic document feeder (ADF)
■
Documents must be between 8.9 and 21.6 cm wide and 12.7 and
35.6 cm long.
■
Make sure you place documents face down, top edge first.
■
Adjust the paper guides to fit the width of your document.
Recommended environment
Temperature: 20° C - 30° C
Humidity: 50% - 70%
Paper: 80 g/m
2
A4
Loading documents and
paper
Documents are Face
Down in the ADF
Paper Guides
LOADING DOCUMENTS AND PAPER 2 - 2
■
The automatic document feeder (ADF) can hold up to 20 pages,
feeding each one individually through the machine. Use standard
(80 g/m
2
) paper when using the ADF.
Fan the paper, and then stagger the pages in the ADF as shown:
DO NOT use curled, wrinkled, folded, or ripped paper, or paper
with staples, paper clips, paste or tape attached. DO NOT use
cardboard, newspaper or fabric.
Make sure documents written with ink are completely dry.
DO NOT pull on the document while it is in progress.
Approx.10 mm Depth
2 - 3 LOADING DOCUMENTS AND PAPER
About paper
The print quality of your document can be affected by the kind of
paper you use in the machine.
To get the best print quality for the settings you’ve chosen, always
set the Paper Type to match the type of paper you load.
You can use plain paper, inkjet paper (coated paper), glossy paper,
transparencies and envelopes.
We recommend testing various paper types before purchasing large
quantities.
For best results, use the recommended paper.
Handling and using special paper
■
Store paper in its original packaging, and keep it sealed. Keep the
paper flat and away from moisture, direct sunlight and heat.
■
The coated side of glossy paper is shiny. Avoid touching the
shiny (coated) side. Load glossy paper with the shiny side facing
up toward you.
■
Avoid touching either side of transparencies, because they
absorb water and perspiration easily, and this may cause
decreased output quality. Transparencies designed for laser
printers/copiers may stain your next document. Use only
transparencies recommended for inkjet printing.
When you print on inkjet paper (coated paper), transparencies
and glossy paper, be sure to select the proper media in the
“Basic” tab in the printer driver or in the Paper Type setting in the
menu (
Menu/Set
,
1
,
2
).
Also avoid stacking by removing each page after it exits the
machine to avoid smudging.
LOADING DOCUMENTS AND PAPER 2 - 4
Paper capacity of the paper tray
* You can copy only on A4, A5 and Photo Card (102 mm X 152 mm)
paper.
* You can receive faxes only on A4 paper.
Paper specifications for the paper tray
Paper Type Paper Size Number of sheets
Plain Paper
(Cut Sheet)
Letter, Executive,
A4, A5, A6, B5 (JIS)
100 of 80 g/m
2
up to 10 mm
Legal 50 of 80 g/m
2
Inkjet Paper Letter 20
Glossy Paper Letter, A4 20
Transparencies Letter, A4 10
Envelopes DL, COM-10, C5,
Monarch, JE4
10
Photo Card 102 mm X 152 mm
,
L (
89 mm X 127 mm),
2L (
127 x 178 mm)
30
Index Card 127 mm x 203 mm 30
Cut Sheet Paper
Weight
Plain Paper: 64 to 120 g/m
2
Inkjet Paper: 64 to 200 g/m
2
Glossy Paper: Up to 220 g/m
2
Index card: Up to 120 g/m
2
Thickness Plain Paper: 0.08 to 0.15 mm
Inkjet Paper: 0.08 to 0.25 mm
Glossy Paper: Up to 0.25 mm
Envelopes: Up to 0.52 mm
Photo Card: Up to 0.42 mm
Index card: Up to 0.15 mm
2 - 5 LOADING DOCUMENTS AND PAPER
Paper capacity of the output paper support
Output Paper
Support
Up to 50 sheets of 80 g/m
2
(A4)
■
Transparencies and glossy paper must be
picked up from the output paper support one
page at a time to avoid smudging.
■
Legal cannot be stacked on the output paper
support.
Do not use paper or envelopes:
■
that are damaged, curled, wrinkled, or irregularly shaped
■
that are extremely shiny or highly textured
■
that were previously printed by a printer
■
that cannot be arranged uniformly when stacked
■
that are made with a short grain
Do not use envelopes:
■
that are of a baggy construction
■
that are embossed (have raised writing on them)
■
that have clasps on them
■
that are not sharply creased
■
that are preprinted on the inside
2 mm or
longer
2 mm or
longer
LOADING DOCUMENTS AND PAPER 2 - 6
Printable area
The printable area depends on the settings in the application you are
using. The figures below show the unprintable areas on cut sheet
paper and envelopes.
,
Paper Paper Size
1
Top
2
Bottom
3
Left
4
Right
Cut Sheet A4 Fax 3 mm 12 mm 3 mm 3 mm
Printer 3 mm 3 mm 3 mm 3 mm
Copy 3 mm 3 mm 3 mm 3 mm
A5 Printer 3 mm 3 mm 3 mm 3 mm
Copy 3 mm 3 mm 3 mm 3 mm
A6,
JIS_B5,
Exective
Printer 3 mm 3 mm 3 mm 3 mm
Letter,
Legal
Printer 3 mm 3 mm 6 mm 6 mm
Photo
Card
102 mm x
152 mm
Printer 3 mm 3 mm 3 mm 3 mm
Copy 3 mm 3 mm 3 mm 3 mm
L, 2L Printer 3 mm 3 mm 3 mm 3 mm
Index Card 127 mm x
203 mm
Printer 3 mm 3 mm 3 mm 3 mm
Envelopes DL, C5,
COM10,
Monarch,
JE4
Printer 10 mm 20 mm 3 mm 3 mm
Printable area depends on the Printer driver settings.
The figures above are approximate and the printable area may vary depending on the
type of cut sheet paper you are using.
1
34
2
1
34
2
EnvelopesCut Sheet Paper
■ unprintable area
2 - 7 LOADING DOCUMENTS AND PAPER
How to load paper and envelopes
To load paper or other media
1
Fan the stack of paper well to avoid paper jams and mis-feeds.
2
Unfold the paper support, and press and slide the paper guide
to fit the paper width.
Paper Support
Paper Guide
LOADING DOCUMENTS AND PAPER 2 - 8
3
Gently insert the paper.
Make sure the print side is towards you and the paper is below
the maximum paper mark.
To load glossy paper
1
Fan the stack of glossy paper well.
2
Put a sheet of plain paper in the paper tray first, and then put the
stack of glossy paper on top of it.
If the glossy sheets are ‘double-feeding’, put one sheet in the
paper tray at a time.
Paper
Print Side
Maximum Paper Mark
2 - 9 LOADING DOCUMENTS AND PAPER
To load envelopes
1
Before loading, press the corners and sides of the envelopes to
make them as flat as possible.
2
Press and slide the paper guide to fit the width of the envelopes.
Insert them into the paper tray with the address side toward you
and pointed in the direction below.
If the envelopes are ‘double-feeding’, put one envelope in the
paper tray at a time.
Print Side
Maximum Paper Mark
ON-SCREEN PROGRAMMING 3 - 1
3
User-friendly programming
Your machine is designed to be easy to use with LCD on-screen
programming using the navigation keys. User-friendly programming
helps you take full advantage of all the menu selections your
machine has to offer.
Since your programming is done on the LCD, we have created
step-by-step on-screen instructions to help you program your
machine. All you need to do is follow the instructions as they guide
you through the menu selections and programming options.
Menu table
You can probably program your machine without the User’s Guide if
you use the Menu table that begins on page 3-3. These pages will
help you understand the menu selections and options that are found
in the machine’s programs.
Memory storage
If there is a power failure, you will not lose your menu settings
because they are stored permanently. Temporary settings (such as
Contrast, Overseas Mode, and so on) will be lost. You may also have
to reset the date and time.
On-screen programming
You can program your machine by pressing
Menu/Set
,
followed by the menu numbers.
For example to set
Fax Resolution
to
Fine
:
Press
Menu/Set
,
2
,
2
,
2
and or to select
Fine
.
Press
Menu/Set
.
3 - 2 ON-SCREEN PROGRAMMING
Navigation keys
You can access the menu mode by pressing
Menu/Set
.
When you enter the menu, the LCD scrolls.
Press
1
for General Setup menu
—OR—
Press
2
for Fax menu
—OR—
Press
3
for Copy menu
Press
0
for Initial Setup
You can scroll more quickly through each menu level by pressing the
arrow for the direction you want: or .
Then set an option by pressing
Menu/Set
when that option appears
on the LCD.
The LCD will then show the next menu level.
Press or to scroll to your next menu selection.
Press
Menu/Set
.
When you finish setting an option, the LCD shows
Accepted
.
*Access the menu
* Go to the next menu level
*Accept an option
* Scroll through the current
menu level
* Go back to the previous
menu level
* Exit the menu
Use to scroll backward if you passed your choices or want
to save keystrokes.
1.General Setup
2.Fax
3.Copy
....
0.Initial Setup
ON-SCREEN PROGRAMMING 3 - 3
Main Menu Submenu Menu
Selections
Options Descriptions Page
1.
General
Setup
1.Mode Timer — 5 Mins
2 Mins
1 Min
30 Secs
(MFC-3220C
only)
0 Sec
(FAX-1820C
only)
Off
Sets the time to
return to Fax mode.
4-6
2.Paper Type — Plain
Inkjet
Glossy
(4-Color or
3-Color)
Transprncy
Sets the type of
paper in the paper
tray.
4-7
3.Volume 1.Ring High
Med
Low
Off
Adjusts the ring
volume.
4-8
2.Beeper High
Med
Low
Off
Adjusts the volume
level of the beeper.
4-8
3.Speaker High
Med
Low
Off
Adjusts the speaker
volume.
4-9
The factory settings are shown in Bold.
to
accept
to
exit
Press the Menu numbers.
(ex. Press 1, 2 for Paper Type)
—
OR
—
Select & Set Select & Set
3 - 4 ON-SCREEN PROGRAMMING
1.
General
Setup
(Continued)
4.Clock
Change
—
To Summer Time
To Winter Time
Adjusts the
machine's clock by
one hour for
summer/winter time.
4-9
5.P.Save
setting
— Fax Receive:
On
Off
Customizes the
Power Save key not
to receive fax in
Standby mode.
4-9
2.Fax 1.Setup
Receive
(In Fax mode
only)
1.Ring Delay 01-04 (02)
(UK only)
00-05 (02)
(Nordic
countries only)
Sets the number of
rings before the
machine answers in
Fax or Fax/Tel mode.
5-3
2.F/T Ring
Time
70 Sec
40 Sec
30 Sec
20 Sec
Sets the
pseudo/double-ring
time in Fax/Tel
mode.
5-4
3.Fax Detect On
Semi
(FAX-1820
only)
Off
Receives fax
messages without
pressing the Start
key.
5-5
4.Remote
Code
On
( 51, #51)
Off
You can answer all
calls at an extension
or external phone
and use codes to turn
the machine on or off.
You can personalize
these codes.
5-10
5.Auto
Reduction
On
Off
Reduces the size of
incoming faxes.
5-7
Main Menu Submenu Menu
Selections
Options Descriptions Page
The factory settings are shown in Bold.
to
accept
to
exit
Press the Menu numbers.
(ex. Press 1, 2 for Paper Type)
—
OR
—
Select & Set Select & Set
ON-SCREEN PROGRAMMING 3 - 5
2.Fax
(Continued)
1.Setup
Receive
(In Fax mode
only)
(Continued)
6.Memory
Receive
On
Off
Automatically stores
any incoming faxes
in its memory if it runs
out of paper.
5-11
7.Polling RX Standard
Secure
Timer
Sets up your
machine to poll
another fax machine.
5-12
2.Setup Send
(In Fax mode
only)
1.Contrast Auto
Light
Dark
Changes the
lightness or darkness
of faxes you send.
6-6
2.Fax
Resolution
Standard
Fine
S.Fine
Photo
Sets the default
resolution for
outgoing faxes.
6-7
3.Delayed
Fax
— Set the time of day in
24 hour format that
the delayed faxes will
be sent.
6-14
4.Batch TX On
Off
Combines delayed
faxes to the same fax
number at the same
time of day into one
transmission.
6-15
5.Real Time
TX
Off
On
Next Fax Only
You can send a fax
without using the
memory.
6-9
6.Polled TX Standard
Secure
Sets up the
document on your
machine to be
retrieved by another
fax machine.
6-16
Main Menu Submenu Menu
Selections
Options Descriptions Page
The factory settings are shown in Bold.
to
accept
to
exit
Press the Menu numbers.
(ex. Press 1, 2 for Paper Type)
—
OR
—
Select & Set Select & Set
3 - 6 ON-SCREEN PROGRAMMING
2.Fax
(Continued)
2.Setup Send
(In Fax mode
only)
(Continued)
7.Overseas
Mode
On
Off
Adjusts for overseas
transmissions, which
can sometimes
cause problems.
6-13
3.Set
Quick-Dial
1.One-Touch
Dial
Stores One-Touch
Dial numbers, so you
can dial by pressing
one key (and Start).
7-1
2.Speed-Dial — Stores Speed-Dial
numbers, so you can
dial by pressing only
a few keys (and
Start).
7-2
3.Setup
Groups
— Sets up a Group
number for
Broadcasting.
7-4
4.Report
Setting
1
.
XMIT Report
On
On+Image
Off
Off+Image
Initial setup for
Transmission
Verification Report
and Fax Journal.
9-1
2.Journal
Period
Every 7 Days
Every 2 Days
Every 24 Hours
Every 12 Hours
Every 6 Hours
Every 50 Faxes
Journal:Off
9-2
5.Remote Fax
Opt
1.Fax
Forward
On
Off
Sets the machine to
forward fax
messages.
8-1
Main Menu Submenu Menu
Selections
Options Descriptions Page
The factory settings are shown in Bold.
to
accept
to
exit
Press the Menu numbers.
(ex. Press 1, 2 for Paper Type)
—
OR
—
Select & Set Select & Set
ON-SCREEN PROGRAMMING 3 - 7
2.Fax
(Continued)
5.Remote Fax
Opt
(Continued)
2.Fax
Storage
On
Off
Stores incoming
faxes in the memory
so you can retrieve
them while you are
away from your
machine.
8-2
3.Remote
Access
— You must set your
own code for Remote
Retrieval.
8-3
4.Print
Document
— Prints incoming faxes
stored in the
memory.
5-8
6.Remaining
Jobs
— — Checks which jobs
are in the memory or
cancels a delayed
fax or polling job.
6-10
0.
Miscellaneous
1
.
TX Lock
— Prohibits most
functions except
receiving faxes.
6-18
2.BT Call
Sign
(U.K. Only)
On
Off
Use with BT Callsign. 5-15
3.Copy 1.Quality Best
Normal
Fast
Selects the Copy
resolution for your
type of document.
10-16
2.Brightness —- +
- +
- +
- +
- +
Adjusts the
brightness.
10-16
3.Contrast —- +
- +
- +
- +
- +
Adjusts the contrast
for copies.
10-16
Main Menu Submenu Menu
Selections
Options Descriptions Page
The factory settings are shown in Bold.
to
accept
to
exit
Press the Menu numbers.
(ex. Press 1, 2 for Paper Type)
—
OR
—
Select & Set Select & Set
3 - 8 ON-SCREEN PROGRAMMING
3.Copy
(Continued)
4.Color
Adjust
1.Red R:- +
R:- +
R:- +
R:- +
R:- +
Adjusts the amount
of Red in copies.
10-17
2.Green G:- +
G:- +
G:- +
G:- +
G:- +
Adjusts the amount
of Green in copies.
3.Blue B:- +
B:- +
B:- +
B:- +
B:- +
Adjusts the amount
of Blue in copies.
4.Test Print You can print a test
sample page to
check the print
quality and adjust the
Vertical Alignment.
12-11
5.Print
Reports
1.Help List — — You can print these
lists and reports.
9-3
2.Quick-Dial ——
3.Fax
Journal
——
4.XMIT
Verify
——
5.User
Settings
——
Main Menu Submenu Menu
Selections
Options Descriptions Page
The factory settings are shown in Bold.
to
accept
to
exit
Press the Menu numbers.
(ex. Press 1, 2 for Paper Type)
—
OR
—
Select & Set Select & Set
ON-SCREEN PROGRAMMING 3 - 9
0.Initial
Setup
1.Receive
Mode
— Fax Only
Fax/Tel
External TAD
Manual
You can choose the
receive mode that
best suits your
needs.
5-1
5-2
2.Date/Time — — Puts the date and
time on the LCD and
in headings of faxes
you send.
4-1
3.Station ID — Fax
Name
Program your name
and fax number to
appear on each page
you fax.
4-2
4.Tone/Pulse — Tone
Pulse
Selects the dialling
mode.
4-4
5.PBX — On
Off
Turn on this function
if the machine is
connected to PABX
(private automatic
Branch Exchange.)
4-5
6.Local
Language
(For Czech and
Hungarian)
— Czech
Hungarian
English
Allows you to change
the LCD Language
for your country.
See
Quick
Setup
Guide
6.Local
Language
(For
Norwegian,
Swedish,
Danish and
Finnish)
— Norwegian
Swedish
Danish
Finnish
English
Allows you to change
the LCD Language
for your country.
See
Quick
Setup
Guide
Main Menu Submenu Menu
Selections
Options Descriptions Page
The factory settings are shown in Bold.
to
accept
to
exit
Press the Menu numbers.
(ex. Press 1, 2 for Paper Type)
—
OR
—
Select & Set Select & Set
4 - 1 GETTING STARTED
4
Initial Setup
Setting the Date and Time
Your machine displays the date and time and if you set up the Station
ID it prints on every fax you send. If there is a power failure, you may
have to reset the date and time. All other settings will not be affected.
1
Press
Menu/Set
,
0
,
2
.
2
Enter the last two digits of the year.
Press
Menu/Set
.
3
Enter two digits for the month.
Press
Menu/Set
.
(For example, enter 09 for September, or 10 for October.)
4
Enter two digits for the day.
Press
Menu/Set
.
(For example, enter 06 for 6th.)
5
Enter the time in 24-Hour format.
Press
Menu/Set
.
(For example, enter 15:25 for 3:25 P.M.)
6
Press
Stop/Exit
.
The LCD now shows the date and time whenever the machine
is in Fax mode.
Getting started
2.Date/Time
Year:20XX
Month:XX
Day:XX
Time:XX:XX
GETTING STARTED 4 - 2
Setting the Station ID
You should store your name or company name and fax number to be
printed on all fax pages that you send.
It is important that you enter the fax number in the internationally
standardised format, i.e. in accordance with the following strict
sequence:
■
The “+” (plus) character (by pressing key)
■
Your Country Code (e.g. “44” for the United Kingdom, “41” for
Switzerland)
■
Your local area code minus any leading “0” (“9” in Spain)
■
A space
■
Your number on the local exchange, using spaces to aid
readability as appropriate.
As an example, if the machine is installed in the United Kingdom and
the same line is to be used for both fax and voice calls, and your
national telephone number is 0161 444 5555, then you must set the
fax and telephone number parts of your station ID as:
+44 161 444 5555.
1
Press
Menu/Set
,
0
,
3
.
2
Enter your fax number (up to 20
digits).
Press
Menu/Set
.
3
Use the dial pad to enter your name
(up to 20 characters).
Press
Menu/Set
.
4
Press
Stop/Exit
.
The LCD will go back standby mode automatically.
You cannot enter a hyphen.
If the Station ID has already been programmed, the LCD will ask
you to press
1
to make a change or
2
to exit without changing.
3.Station ID
Fax:
Name:
4 - 3 GETTING STARTED
Entering text
When you are setting certain functions, such as the Station ID, you
may need to type text into the machine. Most number keys have
three or four letters printed above them. The keys for
0
,
#
and do
not have printed letters because they are used for special
characters.
By pressing the appropriate number key repeatedly, you can access
the character you want.
Inserting spaces
To enter a space, press once between numbers and twice
between characters.
Making corrections
If you entered a letter incorrectly and want to change it, press to
move the cursor under the incorrect character. Then press
Stop/Exit
. All letters above and to the right of the cursor will be
deleted. Re-enter the correct character. You can also back up and
type over incorrect letters.
Repeating letters
If you need to enter a character that is on the same key as the
previous character, press to move the cursor to the right before
you press the key again.
Press Key one time two times three times four times
2 ABC2
3 DEF3
4 GH I 4
5 JKL5
6 MNO6
7 PQRS
8 TUV8
9 WX Y Z
GETTING STARTED 4 - 4
Special characters and symbols
Press ,
#
or
0
, and then press or to move the cursor under
the special character or symbol you want. Then press
Menu/Set
to
select it.
Setting Tone or Pulse dialling mode
(Except for the Nordic Countries)
1
Press
Menu/Set
,
0
,
4
.
2
Press or to select
Pulse
(or
Tone
).
Press
Menu/Set
.
3
Press
Stop/Exit
.
Press for (space) ! " # $ % & ’ ( ) + , - . /
Press
#
for : ; < = > ? @ [ ] ^ _
Press
0
for Ä Ë Ö Ü À Ç È É 0
4.Tone/Pulse
4 - 5 GETTING STARTED
PABX and TRANSFER
The machine is initially set to be connected with PSTN (Public
Switched Telephone Network) lines. However, many offices use a
central telephone system or Private Automatic Branch Exchange
(PABX). Your fax can be connected to most types of PABX. The
recall facility on the machine supports timed break recall only (TBR),
PABX normally can work with this for gaining access to an outside
line, or for transferring a call to another extension: The feature works
when the
Tel/R
key is pressed with
Shift
key.
Setting PABX
If the machine is connected to a PABX system, set
PBX
to
On
. If not,
set it to
Off
.
1
Press
Menu/Set
,
0
,
5
.
2
Press or to select
On
(or
Off
).
Press
Menu/Set
.
3
Press
Stop/Exit
.
You can program a
Tel/R
keypress as part of a number stored
in a One-Touch or Speed-Dial location. When programming the
One-Touch or Speed-Dial number (Function menu 2-3-1 or
2-3-2) press
Tel/R
first with
Shift
(the screen displays "!"), then
enter the telephone number. If you do this, you do not need to
press
Tel/R
with
Shift
each time before you dial using a
One-Touch or Speed-Dial location. (See
Storing numbers for
easy dialling
on page 7-1.)
However, if PBX is set to
Off
, you cannot use the One-Touch
or Speed-Dial number that the
Tel/R
key press is programmed
into.
5.PBX
GETTING STARTED 4 - 6
General Setup
Setting the Mode Timer (MFC-3220C only)
The machine has three temporary mode keys on the control panel:
Fax, Copy and Scan. You can change the number of seconds or
minutes the machine takes after the last Copy or Scan operation
before it returns to Fax mode. If you select
Off
, the machine stays
in the mode you used last.
1
Press
Menu/Set
,
1
,
1
.
2
Press or to select
0 Sec
,
30 Secs
,
1 Min
,
2 Mins
,
5 Mins
or
Off
.
3
Press
Menu/Set
.
4
Press
Stop/Exit
.
Setting the Mode Timer (FAX-1820C only)
The machine has two temporary mode keys on the control panel: Fax
and Copy. You can change the number of seconds or minutes the
machine takes after the last Copy operation before it returns to Fax
mode. If you select
Off
, the machine stays in the mode you used
last.
1
Press
Menu/Set
,
1
,
1
.
2
Press or to select
0 Sec
,
30 Secs
,
1 Min
,
2 Mins
,
5 Mins
or
Off
.
3
Press
Menu/Set
.
4
Press
Stop/Exit
.
1.Mode Timer
1.Mode Timer
4 - 7 GETTING STARTED
Setting the Paper Type
To get the best print quality, set the machine for the type of paper you
are using.
1
Press
Menu/Set
,
1
,
2
.
2
Press or to select
Plain
,
Inkjet
,
Glossy
or
Transprncy
.
Press
Menu/Set
.
3
If you selected
Glossy
, press or to select
Glossy:4-Color
or
Glossy:3-Color
.
Press
Menu/Set
.
4
Press
Stop/Exit
.
The print quality of black ink varies depending on the kind of
glossy paper you are using. Black ink is used when you select
Glossy:4-Color
. If the glossy paper you are using repels the
black ink, select
Glossy:3-Color
, which simulates black ink
by combining the three ink colours.
The machine ejects paper with printed surfaces face up onto the
paper tray in the front of the machine. When you use
transparencies or glossy paper, remove each sheet immediately
to prevent smudging or paper jams.
2.Paper Type
GETTING STARTED 4 - 8
Setting the Ring Volume
You can adjust the ring volume when your machine is idle (not being
used). You can turn the ring
Off
or you can select the ring volume
level.
1
Press
Menu/Set
,
1
,
3
,
1
.
2
Press or to select
(
Low
,
Med
,
High
or
Off
).
Press
Menu/Set
.
3
Press
Stop/Exit
.
—OR—
In Fax mode, press or to adjust the volume level. Every time
you press these keys, the machine will ring so you can hear the
active setting as the LCD shows it. The volume changes with each
key press. The new setting will stay until you change it again.
Setting the Beeper Volume
You can change the beeper volume. The default (factory) setting is
Low
. When the beeper is on, the machine beeps every time you
press a key or make a mistake and after a fax is sent or received.
1
Press
Menu/Set
,
1
,
3
,
2
.
2
Press or to select your
option.
(
Low
,
Med
,
High
or
Off
)
Press
Menu/Set
.
3
Press
Stop/Exit
.
1.Ring
2.Beeper
4 - 9 GETTING STARTED
Setting the Speaker Volume
You can adjust the machine’s one-way speaker volume.
1
Press
Menu/Set
,
1
,
3
,
3
.
2
Press or to select
(
Low
,
Med
,
High
or
Off
).
Press
Menu/Set
.
3
Press
Stop/Exit
.
Setting the Clock Change
You can easily let the machine's clock gain or lose one hour by using
this feature.
1
Press
Menu/Set
,
1
,
4
.
2
Press or to select
To
Summer Time
(or
To Winter Time
).
3
Press
Menu/Set
.
4
Press
1
to change to Winter Time or Summer Time.
—OR—
Press
2
to exit without changing.
Power Save Setting
You can customise the machine’s
Power Save
key. The default
mode is On. Your machine can receive faxes or calls even if the
machine is Power Save mode. If you want to have your machine not
to receive faxes or calls, turn this setting to
Fax Receive:Off
.
(See
Turning the machine to Power Save condition
on page 1-5.)
1
Press
Menu/Set
,
1
,
5
.
2
Press or to select
Off
(or
On
).
3
Press
Menu/Set
.
4
Press
Stop/Exit
.
3.Speaker
4.Clock Change
5.P.Save setting
SETUP RECEIVE 5 - 1
5
Basic receiving operations
Choosing the Receive Mode
There are four different Receive Modes for your machine. You can
choose the mode that best suits your needs.
* In
Fax/Tel
mode you must set the Ring Delay and F/T Ring Time.
Setup Receive
LCD How it works When to use it
Fax Only
(automatic receive)
The machine
automatically answers
every call as a fax.
For dedicated fax lines.
Fax/Tel*
(fax and telephone)
(with an external or
extension telephone
for without handset
models)
The machine controls the
line and automatically
answers every call. If the
call is a fax it will receive
the fax. If the call is not a
fax it will ring
(pseudo/double ring) for
you to pick up the call.
Use this mode if you expect to receive lots of fax
messages and few telephone calls. You cannot
have an answering machine on the same line, even
if it is on a separate wall socket/phone socket on
the same line. You cannot use the telephone
company’s Voice Mail in this mode.
External TAD
(with an external
answering machine)
The external answering
machine (TAD)
automatically answers
every call.
Voice messages are
stored on the external
TAD. Fax messages are
printed.
Use this mode if you have connected an answering
machine on your phone line.
The TAD setting works only with an external
answering machine. Ring Delay and F/T Ring Time
do not work in this setting.
Manual
(manual receive)
(with an external or
extension telephone
for without handset
models or with
Distinctive Ring)
You control the phone
line and must answer
every call yourself.
Use this mode when you are using a computer
modem on the same line or if you don’t receive
many fax messages or with Distinctive Ring.
If you answer and hear fax tones, wait until the
machine takes over the call, then hang up. (See
Fax Detect (MFC-3220C only) on page 5-5 or Fax
Detect (FAX-1820C only) on page 5-6.)
5 - 2 SETUP RECEIVE
To select or change your Receive Mode
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
0
,
1
.
3
Press or to select
Fax Only
,
Fax/Tel
,
External TAD
or
Manual
.
Press
Menu/Set
.
4
Press
Stop/Exit
.
If you are changing the Receive Mode while in another
operation, the LCD will return to that operation.
1.Receive Mode
Current Receive Mode
Fax
: Fax Only
F/T
: Fax/Tel
TAD
: External TAD
Mnl
: Manual
SETUP RECEIVE 5 - 3
Setting the Ring Delay
The Ring Delay sets the number of times the machine rings before it
answers in
Fax only
or
Fax/Tel
mode. If you have extension
phones on the same line as the machine or subscribe to the
telephone company’s Distinctive Ring service, keep the Ring Delay
setting of 4.
(See Fax Detect (MFC-3220C only) on page 5-5, Fax Detect
(FAX-1820C only) on page 5-6 and Operation from extension
telephones
on page 5-9.)
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
1
.
3
Press or to select how
many times the line rings before the machine answers (00, 01,
02, 03 or 04).
Press
Menu/Set
.
(If you select 00, the line won’t ring at all.)
4
Press
Stop/Exit
.
1.Ring Delay
5 - 4 SETUP RECEIVE
Setting the F/T Ring Time (Fax/Tel mode only)
If you set the Receive Mode to Fax/Tel, you’ll need to decide how long
the machine will signal you with its special pseudo/double-ring when
you have a voice call. (If it’s a fax call, the machine prints the fax.)
This pseudo/double-ring happens after the initial ringing from the
phone company. Only the machine rings and no other phones on the
same line will ring with the special pseudo/double-ring. However, you
can still answer the call on the same line as the machine (FAX-1820C
only) or on any extension phone (in a separate wall socket/phone
socket) on the same line as the machine. (See
Operation from
extension telephones on page 5-9.)
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
2
.
3
Press or to select how
long the machine will ring to alert you that you have a voice call
(20, 30, 40 or 70 seconds).
Press
Menu/Set
.
4
Press
Stop/Exit
.
Even if the caller hangs up during the pseudo/double-ringing,
the machine will continue to ring for the set time.
2.F/T Ring Time
SETUP RECEIVE 5 - 5
Fax Detect (MFC-3220C only)
When you use this feature, you don’t have to press
Mono Start
,
Colour Start
, or the Fax Receive Code
51
when you answer a
fax call. Selecting
On
allows the machine to receive fax calls
automatically, even if you lift the handset of an extension or external
phone. When you see
Receiving
on the LCD or when you hear
‘chirps’ through the handset of an extension phone connected to
another phone socket, just replace the handset and your machine
will do the rest. Selecting
Off
means you’ll have to activate the
machine yourself by lifting the handset of an external or extension
phone, and then press
Mono Start
or
Colour Start
on the
machine—OR—by pressing
51
if you are not at your machine.
(See
Operation from extension telephones
on page 5-9.)
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
3
.
3
Use or to select
On
(or
Off
).
Press
Menu/Set
.
4
Press
Stop/Exit
.
If this feature is set to
On
, but your machine doesn’t connect a
fax call when you lift an extension or external phone handset,
press the Fax Receive Code
51
.
If you send faxes from a computer on the same phone line and
the machine intercepts them, set Fax Detect to
Off
.
3.Fax Detect
5 - 6 SETUP RECEIVE
Fax Detect (FAX-1820C only)
When you use this feature, you don’t have to press
Mono Start
or
Colour Start
, or the Fax Receive Code
51
when you answer a
fax call. Selecting
On
allows the machine to receive fax calls
automatically, even if you lift the handset of an extension or external
phone. When you see
Receiving
on the LCD or when you hear
(chirps) through the handset of an extension phone connected to
another phone socket, just replace the handset and your machine
will do the rest. Selecting
Semi
lets the machine receive the call only
if you’ve answered it at the machine. Selecting
Off
means you’ll
have to activate the machine yourself by lifting the handset of an
external or extension phone, and then press
Mono Start
or
Colour
Start
on the machine—OR—by pressing
51
if you are not at your
machine. (See Operation from extension telephones on page 5-9.)
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
3
.
3
Use or to select
On
,
Semi
or
Off
.
Press
Menu/Set
.
4
Press
Stop/Exit
.
If this feature is set to
On
, but your machine doesn’t connect a
fax call when you lift an extension or external phone handset,
press the Fax Receive Code
51
.
If you send faxes from a computer on the same phone line and
the machine intercepts them, set Fax Detect to
Off
.
3.Fax Detect
SETUP RECEIVE 5 - 7
Printing a reduced incoming fax
(Auto Reduction)
If you choose
On
, the machine reduces an incoming fax
automatically, so that it fits on to one page of A4 size paper.
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
5
.
3
Use or to select
On
(or
Off
).
Press
Menu/Set
.
4
Press
Stop/Exit
.
Receiving a fax at the end of a conversation
(FAX-1820C only)
At the end of a conversation you can ask the other party to fax you
information before you both hang up.
1
Ask the other party to place the document in their machine and
to press
Start
. Tell the other party to wait until your machine
sends receiving tones (chirps) before hanging up.
2
When you hear the other machine’s CNG tones (beeps), press
Mono Start
or
Colour Start
.
3
If you picked up the handset, replace it.
If you receive faxes that are split onto two pages, turn on this
setting. But if sending document is too long, the machine may
print it on two pages.
If left and right margins are cut off, turn on this setting.
5.Auto Reduction
5 - 8 SETUP RECEIVE
Printing a fax from the memory
If you set Fax Storage to ON for Remote Retrieval, you can still print
a fax from the memory when you are at your machine. (See
Setting
Fax Storage on page 8-2.)
1
Press
Menu/Set
,
2
,
5
,
4
.
2
Press
Mono Start
or
Colour Start
.
3
After printing has finished, press
Stop/Exit
.
4.Print Document
SETUP RECEIVE 5 - 9
Advanced receiving operations
Operation from extension telephones
If you answer a fax call on an extension telephone, or an external
telephone, you can make your machine take the call by using the Fax
Receive Code. When you press the Fax Receive Code
51
, the
machine starts to receive a fax.
(See
Fax Detect (MFC-3220C only)
on page 5-5 or
Fax Detect
(FAX-1820C only) on page 5-6.)
If the machine answers a voice call and pseudo/double-rings for you
to take over, use the Telephone Answer Code
#51
to take the call at
an extension phone. (See Setting the F/T Ring Time (Fax/Tel mode
only) on page 5-4.)
If you answer a call and no one is on the line, you should assume that
you’re receiving a manual fax.
■
Press
51
and wait for the chirp or until the machine’s LCD
displays Receiving, and then hang up.
Your caller will have to press
Start
to send the fax.
For Fax/Tel mode only
When the machine is in Fax/Tel mode, it will use the F/T Ring Time
(pseudo/double-ringing) to alert you to pick up a voice call.
If you're at the machine, you can lift the handset to answer. (FAX
models only).
Lift the external telephone's handset, and then press
Tel/R
to
answer.
If you’re at an extension phone, you’ll need to lift the handset during
the F/T Ring Time and then press
#51
between the pseudo/double
rings. If no one is on the line, or if someone wants to send you a fax,
send the call back to the machine by pressing
51
.
5 - 10 SETUP RECEIVE
Using a cordless external handset
If your cordless telephone is connected onto the telephone
socket/jack unit and you typically carry the cordless handset
elsewhere, it is easier to answer calls during the Ring Delay. If you
let the machine answer first, you will have to go to the machine so
you can press
Tel/R
to transfer the call to the cordless handset.
Changing the remote codes
Remote Codes might not work with some telephone systems. The
preset Fax Receive Code is
51
. The preset Telephone Answer
Code is
#51
.
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
4
.
3
Press or to select
On
(or
Off
).
Press
Menu/Set
.
4
If you want to, enter a new Fax Receive Code.
Press
Menu/Set
.
5
If you want to, enter a new Telephone Answer Code.
Press
Menu/Set
.
6
Press
Stop/Exit
.
If you are always disconnected when accessing your external
TAD remotely, try changing the Fax Receive Code and
Telephone Answer Code to another three-digit code (such as
###
and
998
).
4.Remote Code
SETUP RECEIVE 5 - 11
Reception into memory (Not available for colour
fax reception)
As soon as the paper tray becomes empty during fax reception, the
screen will display
Check Paper
; please put some paper in the
paper tray. (See
How to load paper and envelopes
on page 2-7.)
If the Memory Receive is On at this time...
The current fax reception will continue, with the remaining page(s)
being stored in memory, subject to available memory. Subsequent
incoming faxes will also be stored into memory until the memory is
full, following this no further incoming fax call will be automatically
answered. To print all data put fresh paper in the paper tray and
press
Mono Start
or
Colour Start
.
If the Memory Receive is Off at this time...
The current fax reception will continue, with the remaining page(s)
being stored in memory, subject to available memory. Subsequent
incoming faxes calls will not be automatically answered until fresh
paper is put in the paper tray. To print the last fax received, put paper
in the paper tray and press
Mono Start
or
Colour Start
.
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
6
.
3
Use or to select
On
(or
Off
).
Press
Menu/Set
.
4
Press
Stop/Exit
.
6.Memory Receive
5 - 12 SETUP RECEIVE
Polling
Polling is the process of retrieving faxes from another fax machine.
You can use your machine to 'poll' other machines, or you can have
someone poll your machine.
Everyone who is involved in Polling needs to set up their fax
machines for Polling. When someone polls your machine to receive
a fax, they pay for the call. If you poll someone's fax machine to
receive a fax, you pay for the call.
Secure Polling
Secure Polling is a way to keep your documents and others from
falling into the wrong hands while the machine is set up for polling.
You can use Secure Polling only with another Brother fax machine.
Anyone who polls to receive a fax must enter the polling secure code.
Setup for Polling Receive (Standard)
Polling Receive is when you call another fax machine to receive a fax
from it.
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
7
.
3
Press or to select
Standard
.
Press
Menu/Set
.
4
Enter the fax number you are polling.
Press
Mono Start
or
Colour Start
.
Some fax machines do not respond to the Polling feature.
7.Polling RX
SETUP RECEIVE 5 - 13
Setup for Polling Receive with Secure Code
You need to make sure you are using the same secure code as the
other party.
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
7
.
3
Press or to select
Secure
.
Press
Menu/Set
.
4
Enter a four-digit secure code.
This is the same as the security code of the fax machine you are
polling.
5
Press
Menu/Set
.
6
Enter the fax number you are polling.
7
Press
Mono Start
or
Colour Start
.
Setup Delayed Polling Receive
You can set the machine to begin Polling Receive at a later time.
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
7
.
3
Press or to select
Timer
.
Press
Menu/Set
.
4
The screen prompts you to enter the time you want to begin
polling.
5
Enter the time (in 24-hour format) you want to begin polling.
For example, enter 21:45 for 9:45 PM.
6
Press
Menu/Set
.
7
Enter the fax number you are polling,
Press
Mono Start
or
Colour Start
.
The machine makes the polling call at the time you entered.
You can set up only one Delayed Polling.
7.Polling RX
7.Polling RX
5 - 14 SETUP RECEIVE
Sequential Polling
The machine can request documents from several fax units in a
single operation. You just specify several destinations in Step 5.
Afterward, a Sequential Polling Report will be printed.
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
1
,
7
.
3
Press or to choose
Standard
,
Secure
or
Timer
.
Press
Menu/Set
when the screen displays the setting you
want.
4
If you selected
Standard
, go to Step 5.
■
If you selected
Secure
, enter a four-digit number and press
Menu/Set
, and then go to Step 5.
■
If you selected
Timer
, enter the time (in 24-hour format) you
want to begin polling and press
Menu/Set
, and then go to
Step 5.
5
Specify the destination fax machines (up to 100), which you
wish to poll by using Speed-Dial, Search, a Group (see
Setting
up Groups for Broadcasting on page 7-4) or the dial pad. You
must press
Menu/Set
between each location.
6
Press
Mono Start
or
Colour Start
.
The machine polls each number or group in turn for a document.
Press
Stop/Exit
while the machine is dialling to cancel the
polling process.
To cancel all sequential polling receive jobs, press
Menu/Set
,
2
,
6
. (See Cancelling a scheduled job on page 6-11.)
7.Polling RX
SETUP RECEIVE 5 - 15
Telephone services
BT Callsign (For U.K. Only)
This machine feature lets you use the BT Callsign subscriber service
which allows you to have at least two separate telephone numbers
on one phone line. Each phone number has its own distinctive
ringing pattern, so you know which phone number is ringing. This is
one way you can have a separate phone number for your machine.
Your machine has a BT Callsign compatible distinctive ringing
function, allowing you to dedicate a second phone number (on the
same phone line) just for receiving faxes.
To enable the machine to work with BT Callsign
(Only with your external phone)
1
Press
Menu/Set
,
2
,
0
,
2
.
The screen displays the current setting of this feature.
2
Press or to select
On
(or
Off
).
3
Press
Menu/Set
.
4
Press
Stop/Exit
.
You can switch BT callsign off temporarily, then turn it back on.
When you get a new fax number, make sure you reset this
function.
When you set the BT Callsign feature to ON, the receive mode
is set to
Manual
automatically. You can not change the receive
mode to the other mode while the BT Callsign is set to on.
If you turn off the BT Callsign, receive mode stays
Manual
. You
need to set receive mode again.
6 - 1 SETUP SEND
6
How to fax
You can send faxes from the ADF (automatic document feeder).
Enter Fax mode
Before sending faxes, make sure (
Fax
) is illuminated in
green. If not, press (
Fax
) to enter Fax mode. The default
setting is Fax.
How to dial
There are four ways to dial.
Manual dialling
Press all of the digits of the phone or fax number.
Setup Send
SETUP SEND 6 - 2
One-Touch dialling
Press the One-Touch Key of the location you want to
call. (See
Storing One-Touch Dial numbers
on page
7-1.)
To dial One-Touch numbers 6 to 10, hold down
Shift
as you press the One-Touch Key.
Speed-Dialling
Press
Search/Speed Dial
,
#
, and then the two digit Speed-Dial
number. (See Storing Speed-Dial numbers on page 7-2.)
If the LCD shows
Not Registered
when you press the
One-Touch key, number has not been stored on it.
If the LCD shows
Not Registered
when you enter the
Speed-Dial number, a number has not been stored for it.
two-digit number
6 - 3 SETUP SEND
Search
You can search for names you have stored in the One-Touch and
Speed-Dial memories. Press
Search/Speed Dial
and the
navigation keys to search. (See Storing One-Touch Dial numbers on
page 7-1 and Storing Speed-Dial numbers on page 7-2.)
* To search alphabetically, you can use dial pad to enter the first
letter of the name you are looking for.
Out of Memory message
If you get an
Out of Memory
message while scanning the first page
of a fax, press
Stop/Exit
to cancel the scan. If you get an
Out of
Memory
message while scanning a subsequent page, you will have
the option to press
Mono Start
to send the pages scanned so far,
or to press
Stop/Exit
to cancel the operation.
If the memory is full and you are faxing a single page, it will be
sent in real time.
To gain extra memory, you can turn off Fax Storage.
(See Setting Fax Storage on page 8-2.)
—OR—
Print the faxes that are in the memory.
(See
Printing a fax from the memory
on page 5-8.)
To search alphabetically*
To search
numerically
or
SETUP SEND 6 - 4
Automatic transmission
This is the easiest way to send a fax.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document. (See
Load documents
on page 2-1.)
3
Enter the fax number using the dial pad, One-Touch,
Speed-Dial or Search.
(See How to dial on page 6-1.)
4
Press
Mono Start
or
Colour Start
.
Manual transmission
Manual transmission lets you hear the dialling, ringing and
fax-receiving tones while sending a fax.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document. (See
Load documents
on page 2-1.)
3
Pick up the handset of the machine (FAX-1820C)/
external phone (MFC-3220C) and listen for a dial tone.
4
On the external phone, dial the fax number you want to call.
5
When you hear the fax tone,
press
Mono Start
or
Colour Start
.
6
Replace the handset.
Do not pick up the handset of the machine (FAX-1820C)/
external phone (MFC-3220C) to listen for a dial tone
6 - 5 SETUP SEND
Sending a fax at the end of a conversation
(FAX-1820C only)
At the end of a conversation you can send a fax to the other party
before you both hang up.
1
Ask the other party to wait for fax tones (beeps) and then to
press
Start
before hanging up.
2
If it is not illuminated in green, press (
Fax
).
3
Load your document. (See
Load documents
on page 2-1.)
4
Press
Mono Start
or
Colour Start
.
5
Replace the external handset, or the handset of the machine.
SETUP SEND 6 - 6
Basic sending operations
Sending faxes using multiple settings
When you send a fax you can choose any combination of these
settings: contrast, resolution, overseas mode, delayed fax timer,
polling transmission or real time transmission.
1
If it is not illuminated in green, press (
Fax
) before
pressing
Menu/Set
. After each setting is accepted, the LCD will
ask if you want to enter more settings:
2
Press
1
to select more settings. The
LCD will return to the
Setup Send
menu.
—OR—
Press
2
if you have finished choosing settings and go to the next
step.
Contrast
If your
document
is very light or very dark, you may want to set the
contrast.
Use
Light
to send a light document or make the fax darker.
Use
Dark
to send a dark document or make the fax lighter.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document. (See Load documents on page 2-1.)
3
Press
Menu/Set
,
2
,
2
,
1
.
4
Press or to select
Auto
,
Light
or
Dark
.
Press
Menu/Set
.
5
Press
1
if you want to choose more settings and the LCD will
return to the
Setup Send
menu.
—OR—
Press
2
if you have finished choosing settings.
6
Enter a fax number.
Press
Mono Start
or
Colour Start
.
Next
1.Yes 2.No
1.Contrast
6 - 7 SETUP SEND
Fax Resolution
You can use the
Fax Resolution
key to change the setting
temporarily (for this fax only). In fax mode, press
Fax Resolution
and
or to select the setting you want, and then press
Menu/Set
.
—OR—
You can change the default setting.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document. (See Load documents on page 2-1.)
3
Press
Menu/Set
,
2
,
2
,
2
.
4
Press or to select the
resolution you want.
Press
Menu/Set
.
5
Press
1
if you want to choose more settings and the LCD will
return to the
Setup Send
menu.
—OR—
Press
2
if you have finished choosing settings.
6
Enter a fax number.
Press
Mono Start
or
Colour Start
.
Standard
Suitable for most typed documents.
Fine
Good for small print and transmits a little
slower than Standard resolution.
S.Fine
Good for small print or artwork and transmits
slower than Fine resolution.
Photo
Use when the document has varying shades
of gray or photograph. This has the slowest
transmission time.
2.Fax Resolution
SETUP SEND 6 - 8
Manual and automatic fax Redial
If you are sending a fax manually and the line is busy, press
Redial/Pause
, and then press
Mono Start
or
Colour Start
to try
again. If you want to make a second call to the last number dialled,
you can save time by pressing
Redial/Pause
and
Mono Start
or
Colour Start
.
Redial/Pause
only works if you dialled from the control panel.
If you are sending a fax automatically and the line is busy, the
machine will automatically redial up to three times at five minute
intervals.
Colour fax transmission
Your machine can send a colour fax to machines that support this
feature.
However, colour faxes cannot be stored in the memory, so Delayed
fax and Polling Transmit features are not available.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document. (See
Load documents
on page 2-1
.)
3
Enter the fax number using the dial pad, One-Touch,
Speed-Dial or Search.
4
Press
Colour Start
.
When you send a colour fax, the machine will send it in real time
(even if
Real Time TX
is set to
Off
).
6 - 9 SETUP SEND
Dual Access (Not available for colour faxes)
You can dial a number, and begin scanning the fax into memory—
even when the machine is sending from memory or receiving faxes.
The LCD shows the new job number and available memory.
Real Time Transmission
When you are sending a fax, the machine will scan the documents
into the memory before sending. Then, as soon as the phone line is
free, the machine will start dialling and sending.
If the memory becomes full, the machine will send the document in
real time (even if
Real Time TX
is set to
Off
).
Sometimes, you may want to send an important document
immediately, without waiting for memory transmission. You can set
Real Time TX
to
On
for all documents or for the next fax only.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document. (See Load documents on page 2-1.)
3
Press
Menu/Set
,
2
,
2
,
5
.
Your machine normally uses Dual Access. However, to send a
colour fax, the machine will send the original in real time (even
if
Real Time TX
is
Off
).
The number of pages you can scan into the memory will vary
depending on the data that is printed on them.
If you get an
Out of Memory
message while scanning the first
page of a fax, press
Stop/Exit
to cancel scanning. If you get an
Out of Memory
message while scanning a subsequent page,
you can press
Mono Start
to send the pages scanned so far,
or press
Stop/Exit
to cancel the operation.
5.Real Time TX
SETUP SEND 6 - 10
4
To change the default setting, press or to select
On
(or
Off
).
Press
Menu/Set
.
Go to Step 6.
—OR—
For the next fax transmission only, press or to select
Next Fax Only
.
Press
Menu/Set
.
5
Press or to select
Next Fax:On
(or
Next Fax:Off
).
Press
Menu/Set
.
6
Press
1
if you want to choose more settings and the LCD will
return to the
Setup Send
menu.
—OR—
Press
2
if you have finished choosing settings.
7
Enter a fax number.
Press
Mono Start
or
Colour Start
.
Checking job status
Check which jobs are still waiting in the memory to be sent. (If there
are no jobs, the LCD shows
No Jobs Waiting
.)
1
Press
Menu/Set
,
2
,
6
.
2
If you have more than one job
waiting, press or to scroll through the list.
3
Press
Stop/Exit
.
In Real Time Transmission, the redial feature doesn't work.
If you are sending a colour Fax, the machine will send it in real
time (even if
Real Time TX
is set to
Off
).
6.Remaining Jobs
6 - 11 SETUP SEND
Cancelling a job while scanning, dialling and
sending the document
You can cancel a job while you are scanning it into memory by
pressing
Stop/Exit
.
You can also cancel a job while the machine is dialling or sending the
document by pressing
Stop/Exit
.
Cancelling a scheduled job
You can cancel a fax job that is stored and waiting in memory.
1
Press
Menu/Set
,
2
,
6
.
Any jobs that are waiting will appear
on the LCD.
2
If you have more than two jobs waiting, press or to
select the job you want to cancel.
Press
Menu/Set
.
—OR—
If you only have one job waiting, go to Step 3.
3
Press
1
to cancel.
—OR—
Press
2
to exit without cancelling.
To cancel another job go to Step 2.
4
Press
Stop/Exit
.
6.Remaining Jobs
SETUP SEND 6 - 12
Advanced sending operations
Broadcasting (Not available for Colour faxes)
Broadcasting is when the same fax message is automatically sent to
more than one fax number. Using the
Menu/Set
key, you can
include Groups, One-Touch, Speed-Dial numbers and up to 50
manually dialled numbers. If you did not use up any of the numbers
for Groups, access codes or credit card numbers, you can
‘broadcast’ faxes to as many as 100 different numbers. However, the
available memory will vary depending on the types of jobs in the
memory and the number of locations used for broadcasting. If you
broadcast to the maximum numbers available, you will not be able to
use Dual Access and Delayed fax.
To include One-Touch or Speed-Dial numbers and manually dialled
numbers in the same broadcast, you must press
Menu/Set
between
each of the numbers. Use
Search/Speed Dial
to help you choose
the numbers easily.
(See Setting up Groups for Broadcasting on page 7-4.)
After the broadcast is finished, a Broadcast Report will be printed to
let you know the results.
■
Enter the long dialling sequence numbers as you would normally,
but remember that each One-Touch and Speed-Dial number
counts as one number, so the number of locations you can store
becomes limited.
■
If the memory is full, press
Stop/Exit
to stop the job or if more
than one page has been scanned, press
Mono Start
to send the
portion that is in the memory.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document. (See
Load documents
on page 2-1.)
3
Enter a number using One-Touch, Speed-Dial, a Group
number, Search or manual dialling using the dial pad.
(Example: Group number)
6 - 13 SETUP SEND
4
When the LCD displays the fax number or name of the other
party, press
Menu/Set
.
You will be asked to press the next number.
5
Enter the next number.
(Example: Speed-Dial number)
6
When the LCD displays the fax number or name of the other
party, press
Menu/Set
.
7
Enter another fax number.
(Example: Manual dialling using the dial pad.)
8
Press
Mono Start
.
Overseas Mode
If you are having difficulty sending a fax overseas due to possible
interference on the phone line, we recommend that you turn on the
Overseas Mode. After you send a fax using this feature, the feature
will turn itself off.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document. (See Load documents on page 2-1.)
3
Press
Menu/Set
,
2
,
2
,
7
.
4
Press or to select
On
(or
Off
).
Press
Menu/Set
.
5
Press
1
if you want to choose more settings and the LCD will
return to the
Setup Send
menu.
—OR—
Press
2
if you have finished choosing settings.
6
Enter a fax number.
Press
Mono Start
or
Colour Start
.
7.Overseas Mode
SETUP SEND 6 - 14
Delayed Fax (Not available for colour faxes)
During the day you can store up to 50 faxes in the memory to be sent
within 24 hours. These faxes will be sent at the time of day you enter
in Step 4. Press
Menu/Set
to accept it, or enter another time for the
faxes to be sent.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document. (See Load documents on page 2-1.)
3
Press
Menu/Set
,
2
,
2
,
3
.
4
Enter the time you want the fax to
be sent (in 24-hour format).
Press
Menu/Set
.
(For example, enter 19:45 for 7:45 PM.)
Press
1
to leave the documents
waiting in the ADF.
—OR—
Press
2
to scan the document into memory.
5
Press
1
if you want to choose more settings and the LCD will
return to the
Setup Send
menu.
—OR—
Press 2 if you have finished choosing settings.
6
Enter a fax number.
Press
Mono Start
.
The number of pages you can scan into the memory depends
on the amount of data that is printed on each page.
3.Delayed Fax
1.Doc 2.Memory
6 - 15 SETUP SEND
Delayed Batch Transmission (Not available for
colour faxes)
Before sending the delayed faxes, your machine will help you
economize by sorting all the faxes in the memory by destination and
scheduled time. All delayed faxes that are scheduled to be sent at
the same time to the same fax number will be sent as one fax to save
transmission time.
1
If it is not illuminated in green, press (
Fax
).
2
Press
Menu/Set
,
2
,
2
,
4
.
3
Press or to select
On
(or
Off
).
Press
Menu/Set
.
4
Press
Stop/Exit
.
4.Batch TX
SETUP SEND 6 - 16
Setup for Polled Transmit (Standard)
(Not available for colour faxes)
Polled Transmit is when you set up the machine to wait with a
document so another fax machine can retrieve it.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document. (See
Load documents
on page 2-1.)
3
Press
Menu/Set
,
2
,
2
,
6
.
4
Press or to select
Standard
.
Press
Menu/Set
.
Press
1
to leave the documents
waiting in the ADF.
—OR—
Press
2
to scan the document into memory.
5
Press
1
if you want to select additional settings. The display
returns to the
Setup Send
menu.
—OR—
Press
2
if you finished selecting settings, and go to Step 5.
Press
Mono Start
and wait for the fax to be polled.
If you press
2
in Step 4, the document will be stored and can be
retrieved from any other fax machine until you delete the fax in
memory by using the Cancelling a job function. (See
Cancelling
a scheduled job on page 6-11.)
If you press
1
in Step 4, the document remains in the ADF until
your machine is polled. If you must use your machine before the
polled transmission occurs, you must first cancel this job.
1.Doc 2.Memory
6 - 17 SETUP SEND
Setup for Polled Transmit with Secure Code
(Not available for colour faxes)
When you choose
Polled TX
:
Secure
, anyone who polls the
machine must enter the polling secure code.
1
If it is not illuminated in green, press (
Fax
).
2
Load your document. (See
Load documents
on page 2-1.)
3
Press
Menu/Set
,
2
,
2
,
6
.
4
Press or to select
Secure
.
Press
Menu/Set
.
5
Enter a four-digit number.
Press
Menu/Set
.
6
Press
1
to leave the documents
waiting in the ADF.
—OR—
Press
2
to scan the document into memory.
7
Press
1
if you want to select additional settings. The display
returns to the
Setup Send
menu.
—OR—
Press
2
if you finished selecting settings, and go to Step 8.
8
Press
Mono Start
.
If you press
2
in Step 6, the document will be stored and can be
retrieved from any other fax machine until you delete the fax in
memory by using the Cancelling a job function. (See Cancelling
a scheduled job on page 6-11.)
If you press
1
in Step 6, the document remains in the ADF until
your machine is polled. If you must use your machine before the
polled transmission occurs, you must first cancel this job.
You can use Secure Polling only with another Brother fax
machine.
1.Doc 2.Memory
SETUP SEND 6 - 18
TX Lock
This feature allows you to prevent unauthorised access to the
machine. When switched On, TX Lock prohibits most functions. The
following functions listed are available while TX Lock is switched On.
■
Receiving faxes
■
Answering & making telephone calls with an external telephone
■
Scheduled Delayed Transmission*
■
Polling*
■
Fax Forwarding*
■
Remote Retrieval
* Provided it was set before TX Lock was switched ON.
6 - 19 SETUP SEND
Using TX Lock
You must use a password to switch TX Lock ON and OFF.
Setting Up the TX Lock for the First Time
1
Press
Menu/Set
,
2
,
0
,
1
.
2
Enter a 4-digit number as a new
password.
3
Press
Menu/Set
.
The screen prompts you to re-enter
the password.
4
Re-enter the password and press
Menu/Set
.
5
Press or to choose
Set TX Lock
.
6
Press
Menu/Set
. The screen
prompts you to enter the password.
7
Enter a 4-digit password, followed by
Menu/Set
.
This is the same as the security password of the machine
already stored.
The screen displays
Accepted
for 2 seconds, followed by
TX Lock Mode
- TX Lock is now switched ON.
If the password you enter at Step 7 is incorrect, the screen
would display
Wrong Password
. After 2 seconds the display
will then return to normal (displaying the date & time). You must
then switch ON TX Lock again. (See
Switching TX Lock ON
on
page 6-20.)
1.TX Lock
New Passwd:XXXX
Verify:XXXX
Password:XXXX
SETUP SEND 6 - 20
Changing the TX Lock Password
1
Press
Menu/Set
,
2
,
0
,
1
.
2
Press or to choose
Set Password
.
3
Press
Menu/Set
.
The screen prompts you to enter the
old password.
4
Enter the current password.
5
Press
Menu/Set
.
6
Enter a 4-digit number as a new
password.
7
Press
Menu/Set
.
The screen prompts you to re-enter
the new password.
8
Enter the new password again and press
Menu/Set
.
9
Press
Stop/Exit
.
Switching TX Lock ON
1
Press
Menu/Set
,
2
,
0
,
1
.
2
Press or to choose
Set TX Lock
.
3
Press
Menu/Set
. The screen
prompts you to enter the password.
4
Enter a 4-digit password, followed by
Menu/Set
.
This is the same as the security password of the machine
already stored.
The screen displays
Accepted
for 2 seconds, followed by
TX Lock Mode
- TX Lock is now switched ON.
If the password you enter at Step 4 is incorrect, the screen
would display
Wrong Password
. After 2 seconds the display
will then return to normal (displaying the date & time). You must
then start from Step 1 to set TX Lock.
1.TX Lock
Old Passwd:XXXX
New Passwd:XXXX
Verify:XXXX
1.TX Lock
Password:XXXX
6 - 21 SETUP SEND
Switching OFF TX Lock
1
When TX Lock is switched ON,
press
Menu/Set
.
2
Enter a 4-digit password and press
Menu/Set
.
The screen displays
Accepted
, then after 2 seconds the
display reverts to normal. TX Lock is now switched OFF.
If you forget the TX Lock password, please contact your Brother
dealer or Brother for assistance.
If the password you enter at Step 2 is incorrect, the screen
would display
Wrong Password
. After 2 seconds the display
will then return to displaying
TX Lock Mode
. You must then
start from Step 1 to switch OFF TX Lock.
Password:XXXX
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 7 - 1
7
Storing numbers for easy dialling
You can set up your machine to do three types of easy dialling:
One-Touch, Speed-Dial and Groups for Broadcasting faxes.
Storing One-Touch Dial numbers
Your machine has 5 One-Touch keys where you can
store 10 fax or phone numbers for automatic dialling.
To access numbers 6 to 10, hold down
Shift
as you
press the One-Touch key. When you press a
One-Touch key the LCD shows the name, if you stored
it, or the number. (See
One-Touch dialling
on page 6-2.)
One-Touch keys are the 5 keys (numbers 01–10 )
located on the left side of the control panel.
1
Press
Menu/Set
,
2
,
3
,
1
.
2
Press the One-Touch key where
you want to store a number.
3
Enter a number (up to 20 digits).
Press
Menu/Set
.
■
If you want to enter a pause in the dialling sequence (for
example, to access an outside line), press
Redial/Pause
as you are entering the digits.
Each key press of
Redial/Pause
enters a 3.5 second
pause when the number is dialled, and a dash appears on
the screen.
Quick-Dial numbers and
dialling options
If you lose electrical power, the quick-dial numbers that are in
the memory will not be lost.
1.One-Touch Dial
7 - 2 QUICK-DIAL NUMBERS AND DIALLING OPTIONS
4
Use the dial pad to enter the name (up to 15 characters).
Press
Menu/Set
.
(You can use the chart on page 4-3 to help you enter letters.)
—OR—
Press
Menu/Set
to store the number without a name.
5
Go to Step 2 to store another One-Touch number.
—OR—
Press
Stop/Exit
.
When you dial a quick-dial number, the LCD shows the name
you’ve stored, or, if you haven’t stored a name, the number will
be shown.
Storing Speed-Dial numbers
You can store Speed-Dial numbers, so that when you dial you will
only have to press a few keys (
Search/Speed Dial
,
#
, the two-digit
number, and
Mono Start
or
Colour Start
). The machine can store
40 Speed-Dial numbers.
1
Press
Menu/Set
,
2
,
3
,
2
.
2
Use the dial pad to enter a two-digit
Speed-Dial location number (01-40).
(For example, press
05
.)
Press
Menu/Set
.
3
Enter the phone or fax number (up to 20 digits).
Press
Menu/Set
.
4
Use the dial pad to enter the name (up to 15 characters).
Press
Menu/Set
.
(You can use the chart on page 4-3 to help you enter letters.)
—OR—
Press
Menu/Set
to store the number without a name.
5
Go to Step 2 to store another Speed-Dial number.
—OR—
Press
Stop/Exit
.
2.Speed-Dial
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 7 - 3
Changing One-Touch and Speed-Dial numbers
If you try to store a One-Touch or Speed-Dial number where a
number has already been stored, the LCD will show the name that
has been stored there (or number) and will ask you to do one of the
following:
1
Press
1
to change the stored
number.
—OR—
Press
2
to exit without making a change.
How to change the stored number:
■
If you want to erase the whole number or whole name, press
Stop/Exit
when the cursor is under the first the digits or
letters. The characters above and to the right of the cursor
will be deleted.
■
If you want to change a character, use or to position
the cursor under the character you want to change, and then
type over it.
2
Enter a new number.
Press
Menu/Set
.
3
Follow the directions beginning at Step 4 in Storing One-Touch
Dial numbers and Storing Speed-Dial numbers. (See
Storing
One-Touch Dial numbers on page 7-1 and Storing Speed-Dial
numbers on page 7-2.)
1.Change 2.Exit
7 - 4 QUICK-DIAL NUMBERS AND DIALLING OPTIONS
Setting up Groups for Broadcasting
Groups, which can be stored on a One-Touch key or a Speed-Dial
location, allow you to send the same fax message to many fax
numbers by pressing only a One-Touch key and
Mono Start
or
Search/Speed Dial
,
#
, the two-digit location and
Mono Start
.
First, you'll need to store each fax number as a One-Touch or
Speed-Dial number. Then, you can combine them into a Group,
Each Group uses up a One-Touch key or a Speed-Dial location.
Finally, you can have up to six small Groups, or you can assign up to
49 numbers to one large Group.
(See Storing Speed-Dial numbers on page 7-2 and Changing
One-Touch and Speed-Dial numbers
on page 7-3.)
1
Press
Menu/Set
,
2
,
3
,
3
.
2
Decide where you wish to store the
Group.
—AND—
Press a One-Touch key.
—OR—
Press
Search/Speed Dial
and enter the two-digit location,
and then press
Menu/Set
.
3
Use the dial pad to enter the Group
number.
Press
Menu/Set
.
(For example, press
1
for Group 1.)
3.Setup Groups
Setup Group:G0
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 7 - 5
4
To include One-Touch or Speed-Dial numbers in the Group,
enter them as if you were dialling.
For example, for One-Touch key
05
, press One-Touch key
05
.
For Speed-Dial location 09, press
Search/Speed Dial
, then
press
09
on the dial pad. The LCD shows
05
,
#09
.
5
Press
Menu/Set
to accept the numbers for this Group.
6
Use the dial pad and the chart on page 4-3 to enter a name for
the Group.
Press
Menu/Set
.
(For example, NEW CLIENTS)
7
Press
Stop/Exit
.
You can print a list of all One-Touch and Speed-Dial numbers.
(See Printing reports on page 9-3.) Group numbers will be
marked in the GROUP column.
7 - 6 QUICK-DIAL NUMBERS AND DIALLING OPTIONS
Dialling options
Access codes and credit card numbers
Sometimes you may want to choose from several long distance
carriers when you make a call. Rates may vary depending on the time
and destination. To take advantage of low rates, you can store the
access codes or long-distance carriers and credit card numbers as
One-Touch and Speed-Dial numbers. You can store these long
dialling sequences by dividing them and setting them up on separate
keys in any combination. You can even include manual dialling using
the dial pad.
The combined number will be dialled in the order that you entered it
as soon as you press
Mono Start
or
Colour Start
.
(See
Storing One-Touch Dial numbers
on page 7-1.)
For example, you can store ‘555’ on One-Touch key 03 and ‘7000’
on One-Touch key 02. If you press One-Touch key
03
, One-Touch
key
02
, and
Mono Start
or
Colour Start
, you will dial ‘555-7000’.
To temporarily change a number, you can substitute part of the
number with manual dialling using the dial pad.
For example, to change the number to 555-7001 you could press
One-Touch key
03
and then press
7001
using the dialling pad.
If you must wait for another dial tone or signal at any point in the
dialling sequence, store a pause there in the number by
pressing
Redial/Pause
. Each key press adds a 3.5-second
delay.
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 7 - 7
Pause
Press
Redial/Pause
to insert a 3.5-second pause between
numbers. If you are dialling overseas, you can press
Redial/Pause
as many times as needed to increase the length of the pause.
Fax Redial
If you’re sending a fax manually and the line is busy, press
Redial/Pause
to try again. Any time you want to make a second call
to the last number dialled, press
Redial/Pause
to save time.
If you’re sending a fax automatically and the line is busy, the machine
will automatically redial one time five minutes after the transmission.
Tone or Pulse
If you have a Pulse dialling service, but need to send Tone signals
(for example, for telephone banking), follow the instructions below. If
you have Touch Tone service, you will not need this feature to send
tone signals.
1
If you have the FAX-1820C, lift the handset.
—OR—
If you have the MFC-3220C, lift the handset of the external
phone.
2
Press
#
. Any digits dialled after this will send tone signals.
3
When you hang up, the machine will return to the Pulse dialling
service.
7 - 8 QUICK-DIAL NUMBERS AND DIALLING OPTIONS
Telephone (voice) operation
(FAX-1820C only)
You can use the machine to make voice telephone calls by dialling
manually or by using Search, One-Touch Dial or Speed-Dial
memory. You can use the handset to make and receive calls.
When you dial a quick-dial number, the LCD shows the name you’ve
stored, or if you haven’t stored a name, the fax number you’ve
stored.
How to dial
Making a telephone call
1
Pick up the handset.
2
When you hear a dial tone, dial the call using the dial pad,
One-Touch, Speed-Dial and Search.
(See How to dial on page 6-1.)
3
To hang up, replace the handset.
Tel/R
This key is used to enter into a telephone conversation having picked
up the handset of an external telephone in F/T pseudo-ringing.
Also, if you press
Tel/R
when you are talking lifting the external
telephone’s handset with the other end, you can hear the other end
from machine’s monitor speaker, but the other end cannot hear you.
Mute (FAX-1820C only)
1
Press
Mute
to put a call on Hold.
2
You can put down the handset without disconnecting the call.
Pick up the machine handset to release the call from Hold.
Picking up an extension handset will not release the call from
Hold.
There are four ways to dial. (See
How to dial
on page 6-1.)
REMOTE FAX OPTIONS 8 - 1
8
Fax Forwarding
Programming a Fax Forwarding number
When Fax Forwarding is set to
On
, your machine stores the received
fax in the memory. Then it dials the fax number you've programmed
and forwards the fax message.
1
Press
Menu/Set
,
2
,
5
,
1
.
2
Press or to select
On
(or
Off
).
Press
Menu/Set
.
The LCD will ask you to enter the fax number to which faxes will
be forwarded.
3
Enter the forwarding number (up to 20 digits).
Press
Menu/Set
.
4
Press
Stop/Exit
.
Remote Fax Options
After you have selected Fax Forwarding, Fax Storage is set to
On
automatically. If you bring the Fax Forwarding feature back
to
Off
, Fax Storage stays on.
1.Fax Forward
8 - 2 REMOTE FAX OPTIONS
Setting Fax Storage
If you set Fax Storage to ON, you will be able to retrieve fax
messages from another location using Fax Forwarding or Remote
Retrieval operations. (See
Remote commands
on page 8-5.) If there
is paper in your machine, a back-up copy of each fax will be printed.
The LCD will show when you have a fax stored in memory.
1
Press
Menu/Set
,
2
,
5
,
2
.
The LCD will ask you to choose a
fax setting.
2
Press or to select
On
(or
Off
).
Press
Menu/Set
.
3
Press
Stop/Exit
.
If you press
1
, all fax data is erased and Fax Storage is turned off.
If you press
2
, faxes are not erased and Fax Storage stays on.
(See Printing a fax from the memory on page 5-8.)
Backup Print
If you’ve set
Fax Storage
to
On
, your machine automatically prints
faxes as they are received into the memory.
This is a safety feature in case the power goes off so you won’t lose
your messages.
If there are faxes in the memory
when you turn Fax Storage OFF,
the LCD will ask if you want to erase
the faxes in the memory.
After you have selected the Fax Forwarding feature, Fax
Storage is set to
On
automatically. If you turn the Fax
Forwarding feature back to
Off
, Fax Storage stays on.
2.Fax Storage
Erase All Doc?
1.Yes 2.No
REMOTE FAX OPTIONS 8 - 3
Setting your Remote Access Code
The remote access code lets you access the Remote Retrieval
features when you are away from your machine. Before you use the
remote access and retrieval features, you have to set up your own
code. The default code is inactive code (--- ).
1
Press
Menu/Set
,
2
,
5
,
3
.
2
Enter a three-digit code using
numbers
0
-
9
, or
#
.
Press
Menu/Set
. (The preset ‘ ’ cannot be changed.)
3
Press
Stop/Exit
.
Do not use the same digits that appear in your Fax Receive
Code (
51
) or Telephone Answer Code (
#51
).
(See Operation from extension telephones on page 5-9.)
You can change your code at any time by entering a new one.
If you want to make your code inactive, press
Stop/Exit
in Step
2 to restore the inactive setting (--- ).
3.Remote Access
8 - 4 REMOTE FAX OPTIONS
Remote Retrieval
You can call your machine from any touch tone telephone or fax
machine, then use the Remote Access Code and remote commands
to retrieve fax messages. Be sure to cut out the Remote Retrieval
Access Card on the last page and keep it with you at all times.
Using your Remote Access Code
1
Dial your fax number from a telephone or another fax machine
using touch tone.
2
When your machine answers, immediately enter your Remote
Access Code (3 digits followed by ).
3
The machine signals if it has received fax messages:
1 long beep
—
Fax messages
No beeps
—
No messages
4
The machine gives two short beeps, which tells you to enter a
command. The machine will hang up if you wait longer than 30
seconds to enter a command. The machine will beep three
times, if you enter an invalid command.
5
Press
90
to reset the machine when you’ve finished.
6
Hang up.
If your machine is set to
Manual
mode and you want to use the
remote retrieval features, you can access your machine by
waiting about 2 minutes after it starts ringing, and then entering
the Remote Access Code within 30 seconds.
REMOTE FAX OPTIONS 8 - 5
Remote commands
Follow the commands below to access features when you are away
from the machine. When you call the machine and enter your
Remote Access Code (3 digits followed by ), the system will give
two short beeps and you must enter a remote command.
Remote commands Operation details
95 Change the Fax Forwarding
settings
1 OFF If you hear one long beep, the change has
been accepted. If you hear three short beeps,
you cannot change it because the conditions
have not been met. You can register your Fax
Forwarding number by entering 4. (See
Changing your Fax Forwarding number on
page 8-6.) Once you have registered the
number, Fax Forwarding will be set to
On
.
2 Fax Forwarding
4 Fax Forwarding number
6 Fax Storage ON You can turn
Fax Storage
to
On
(or
Off
after you have retrieved or erased all your
messages).
7 Fax Storage OFF
96 Retrieve a fax
2 Retrieve all faxes Enter the number of a remote fax machine to
receive stored fax message(s). (See page
8-6.)
3 Erase faxes from the
memory
If you hear one long beep, you can erase fax
messages from the memory.
97 Check the receiving status
1 Fax
You can check whether your machine has
received any faxes. If yes, you will hear one
long beep. If no, you will hear three short
beeps.
98 Change the Receive Mode
1 External TAD
If you hear one long beep, you can change
the Receive Mode.
2 Fax/Tel
3 Fax Only
90 Exit After a long beep, you can exit Remote
Retrieval.
8 - 6 REMOTE FAX OPTIONS
Retrieving fax messages
1
Dial your fax number.
2
When your machine answers, immediately enter your Remote
Access Code (3 digits followed by ). If you hear one long
beep, you have messages.
3
As soon as you hear two short beeps, use the dial pad to press
962
.
4
Wait for the long beep, and then use the dial pad to enter the
number of the remote fax machine where you want your fax
messages sent to followed by
##
(up to 20 digits).
5
Hang up after you hear your machine beep. Your machine will
call the other machine, which will then print your fax messages.
Changing your Fax Forwarding number
You can change the default setting of your fax forwarding number
from another telephone or fax machine using Touch Tone.
1
Dial your fax number.
2
When your machine answers, immediately enter your Remote
Access Code (3 digits followed by ). If you hear one long
beep, you have messages.
3
When you hear two short beeps, use the dial pad to press
954
.
4
Wait for the long beep, and then use the dial pad to enter the
new number of the remote fax machine where you want your fax
messages forwarded followed by
##
(up to 20 digits).
5
Hang up after you hear your machine beep.
You cannot use and
#
as dial numbers. However, press
#
if
you want to store a pause.
You cannot use and
#
as dial numbers. However, press
#
if
you want to store a pause.
PRINTING REPORTS 9 - 1
9
Machine settings and activity
You need to set up the Transmission Verification Report and Journal
Period in the menu table.
Press
Menu/Set
,
2
,
4
,
1
.
—OR—
Press
Menu/Set
,
2
,
4
,
2
.
Customizing the Transmission Verification
Report
You can use the Transmission Report as proof that you sent a fax.
This report lists the time and date of transmission and whether the
transmission was successful (OK). If you select
On
or
On+Image
, the
report will print for every fax you send.
If you send a lot of faxes to the same place, you may need more than
the job numbers to know which faxes you must send again. Selecting
On+Image
or
Off+Image
will print a section of the fax’s first page
on the report to help you remember.
1
Press
Menu/Set
,
2
,
4
,
1
.
2
Press or to select
Off
,
Off+Image
,
On
or
On+Image
.
Press
Menu/Set
.
3
Press
Stop/Exit
.
Printing reports
When the Verification Report is turned
Off
, the Report will only
print it there is a transmission error, and in the RESULT column
it will show NG.
1.XMIT Report
2.Journal Period
1.XMIT Report
9 - 2 PRINTING REPORTS
Setting the Journal Period
You can set the machine to print a journal at specific intervals (every
50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to
Off
,
you can print the report by following the Steps on the next page.
The default setting is
Every 50 Faxes
.
1
Press
Menu/Set
,
2
,
4
,
2
.
2
Press or to choose an
interval.
Press
Menu/Set
.
(If you choose 7 days, the LCD will ask you to choose a day on
which to begin the 7-day countdown.)
3
Enter the time to begin printing in 24-hour format.
Press
Menu/Set
.
(For example: enter 19:45 for 7:45 PM.)
4
Press
Stop/Exit
.
If you select 6, 12, 24 hours, 2 or 7 days, the machine will print
the report at the selected time and then erase all jobs from its
memory. If the machine’s memory becomes full with 200 jobs
before the time you selected has passed, the machine will print
the Journal early and then erase all jobs from memory. If you
want an extra report before it is due to print, you can print it
without erasing the jobs from memory.
If you select Every 50 Faxes, the machine will print the Journal
when the machine has stored 50 jobs.
2.Journal Period
PRINTING REPORTS 9 - 3
Printing reports
Five reports are available:
To print a report
1
For FAX-1820C, press
Ink/Reports
key with
Shift
key.
For MFC-3220C, press
Menu/Set
,
5
.
2
Press or to select the report you want.
Press
Menu/Set
.
—OR—
Enter the number of the report you want to print.
For example, press
1
to print the Help List.
3
Press
Mono Start
.
1.Help List
Prints the Help List so you can see at-a-glance
how to quickly program your machine.
2.Quick-Dial
Lists names and numbers stored in the
One-Touch and Speed-Dial memory, in numerical
order.
3.Fax Journal
Lists information about the last incoming and
outgoing faxes.
(TX means Transmit.) (RX means Receive.)
4.XMIT Verify
Prints a Transmission Verification Report for your
last transmission.
5.User Settings
Lists your settings.
10 - 1 MAKING COPIES
10
Using the machine as a copier
You can use your machine as a copier, making up to 99 copies at a
time.
Enter Copy mode
Before making copies, make sure that (
Copy
) is illuminated
in green. If it is not, press (
Copy
) to enter
Copy
mode. The
default setting is Fax. You can change the number of seconds or
minutes that the machine stays in Copy mode. (See Setting the
Mode Timer (MFC-3220C only) on page 4-6 and Setting the Mode
Timer (FAX-1820C only) on page 4-6.)
Making copies
Copy Ratio
The LCD shows the default copy setting
Quality No of Copies
MAKING COPIES 10 - 2
Making a single copy
1
Press
(Copy)
to illuminate it in green.
2
Load your document. (See
Load documents
on page 2-1.)
3
Press
Mono Start
or
Colour Start
.
Making multiple copies
1
Press
(Copy)
to illuminate it in green.
2
Load your document. (See
Load documents
on page 2-1.)
3
Use the dial pad to enter the number of copies you want
(up to 99).
4
Press
Mono Start
or
Colour Start
.
To stop copying, press
Stop/Exit
.
To sort the copies, press the
Options
key. (See Using the
Copy keys (Temporary settings)
on page 10-4.)
10 - 3 MAKING COPIES
Out of Memory message
If the memory becomes full while you are
making copies, the LCD message will
guide you through the next step.
If the
Out of Memory
message appears, press
Stop/Exit
to
cancel or
Mono Start
or
Colour Start
to copy scanned pages. You
will need to clear some jobs from the memory before you can
continue.
When you get an
Out of Memory
message, you may be able to
make copies if you first print incoming faxes in the memory to restore
the memory to 100%.
To gain extra memory, you can turn off Fax Storage.
(See Setting Fax Storage on page 8-2.)
—OR—
Print the faxes that are in the memory.
(See
Printing a fax from the memory
on page 5-8.)
Out of Memory
MAKING COPIES 10 - 4
Using the Copy keys
(Temporary settings)
When you want to change the settings only for the next copy, use the
Temporary Copy keys. You can use different combinations.
These settings are temporary, and the machine returns to its default
settings 60 seconds after it finishes copying. If you want to use these
temporary settings again, place the next document in the ADF within
that time. However, if you have set the Mode Timer for copy and
Scan (Only for MFC-3220C) modes to 0 or 30 seconds, the machine
returns to the default settings after the number of seconds that has
been set for mode timer. (See
Setting the Mode Timer (MFC-3220C
only)
on page 4-6 or
Setting the Mode Timer (FAX-1820C only)
on
page 4-6.)
Temporary Copy keys
10 - 5 MAKING COPIES
Quality
You can select the copy quality. The default setting is
Normal
.
1
Press (
Copy
) to illuminate it in green.
2
Load your document. (See Load documents on page 2-1.)
3
Use the dial pad to enter the number of copies you want
(up to 99).
4
Press
Quality
.
5
Press or to choose the copy quality (
Fast
,
Normal
or
Best
). Press
Menu/Set
.
6
Press
Mono Start
or
Colour Start
.
—OR—
Press other Temporary Copy keys for more settings.
Press
Quality
and or
Normal
Recommended mode for ordinary
printouts. Good copy quality with
adequate copy speed.
Fast
Fast copy speed and lowest ink
consumption. Use FAST to save
time (document to be proof-read,
large documents or many copies).
Best
Use this mode to copy precise
images such as photographs.
BEST uses the highest resolution
and slowest speed.
MAKING COPIES 10 - 6
Options
Use the
Options
key to set the following copy settings only for the
next copy.
After you finish choosing settings using the
Options
key, the LCD
shows
Press Start
and then returns to Menu selections.
Press
Mono Start
or
Colour Start
if you
’
re finished choosing
settings.
—OR—
Press or to select more settings.
Press
Copy
Options
Menu Selections Options Factory
Setting
Page
Enlarge/Reduce 50%/
69%:A4
→
A5/
83%:LGL
→
A4/
97%:LTR
→
A4/
100%/
142%:A5
→
A4/
198%:10×15cm
→
A4/
200%
/
Custom(25-400%)
100%
10-7
Paper Type Plain
/
Inkjet
/
Glossy
(
4-Color
or
3-Color
)/
Transparency
Plain
10-9
Paper Size A4
/
A5
/
10(W)x15(H)cm
A4
10-10
Brightness
- + - + 10-11
Contrast
- + - + 10-12
Stack/Sort Stack/Sort Stack
10-13
Page Layout Off(1 in 1)
/
2 in 1
/
4 in 1 (P)
/
4 in 1 (L)
Off
(1 in 1)
10-14
No. of Copies No. of Copies:01
(01-99)
01
select select
10 - 7 MAKING COPIES
Enlarge/Reduce
You can select the following enlargement or reduction ratios.
Custom
allows you to enter a ratio from 25% to 400%.
1
Press (
Copy
) to illuminate it in green.
2
Load your document. (See Load documents on page 2-1.)
3
Use the dial pad to enter the number of copies you want
(up to 99).
4
Press
Options
and or to select
Enlarge/Reduce
.
Press
Menu/Set
.
Press
Options
and or to select
Enlarge/Reduce
100%
142%:A5
→
A4
198%:10
×
15cm
→
A4
200%
Custom(25-400%)
97%:LTR
→
A4
83%:LGL
→
A4
69%:A4
→
A5
50%
MAKING COPIES 10 - 8
5
Press or to select the enlargement or reduction ratio
you want. Press
Menu/Set
.
—OR—
You can select
Custom
and press
Menu/Set
.
Use the dial pad to enter an enlargement or reduction ratio from
25%
to
400%
.
Press
Menu/Set
.
(For example, press
5 3
to enter
53%
.)
6
Press
Mono Start
or
Colour Start
.
—OR—
Press or for more settings.
Special Copy Options (2 in 1 or 4 in 1) are not available with
Enlarge/Reduce.
10 - 9 MAKING COPIES
Paper Type
You can change the paper type only for the next copy. Select the
type of media that you are using to get the best print quality.
1
Press (
Copy
) to illuminate it in green.
2
Load your document. (See
Load documents
on page 2-1.)
3
Use the dial pad to enter the number of copies you want
(up to 99).
4
Press
Options
and or to select
Paper Type
.
Press
Menu/Set
.
5
Press or to select the type of paper you are using
(
Plain
,
Inkjet
,
Glossy
or
Transparency
).
Press
Menu/Set
.
6
If you selected
Glossy
, press or to select
Glossy:4-Color
or
Glossy:3-Color
.
Press
Menu/Set
.
7
Press
Colour Start
or
Mono Start
.
—OR—
Press or for more settings.
The print quality of black ink depends on the type of glossy
paper you are using. Black ink is used when you select
Glossy:4-Color
. If the glossy paper you are using repels the
black ink, select
Glossy:3-Color
, which simulates black ink
by combining the three ink colours.
You can change the default Paper Type setting at any time.
(See Setting the Paper Type on page 4-7.)
MAKING COPIES 10 - 10
Paper Size
You can change the paper size setting only for the next copy.
1
Press (
Copy
) to illuminate it in green.
2
Load your document. (See Load documents on page 2-1.)
3
Use the dial pad to enter the number of copies you want
(up to 99).
4
Press
Options
and or to select
Paper Size
.
Press
Menu/Set
.
5
Press or to select the size of paper you are using
(
A4
,
A5
or
10(W)x15(H)cm
).
Press
Menu/Set
.
6
Press
Mono Start
or
Colour Start
.
—OR—
Press or for more settings.
You can copy only on A4, A5 and Photo Card (10(W)X15(H) cm)
paper.
10 - 11 MAKING COPIES
Brightness
You can adjust the copy brightness to make copies darker or lighter.
1
Press (
Copy
) to illuminate it in green.
2
Load your document. (See Load documents on page 2-1.)
3
Use the dial pad to enter the number of copies you want
(up to 99).
4
Press
Options
and or to select
Brightness
.
Press
Menu/Set
.
5
Press to make a lighter copy.
—OR—
Press to make a darker copy.
Press
Menu/Set
.
6
Press
Mono Start
or
Colour Start
.
—OR—
Press or for more settings.
- +
MAKING COPIES 10 - 12
Contrast
You can adjust the copy contrast to help an image look sharper and
more vivid.
1
Press
(Copy)
to illuminate it in green.
2
Load your document. (See Load documents on page 2-1.)
3
Use the dial pad to enter the number of copies you want
(up to 99).
4
Press
Options
and or to select
Contrast
.
Press
Menu/Set
.
5
Press to increase the contrast.
—OR—
Press to decrease the contrast.
Press
Menu/Set
.
6
Press
Mono Start
or
Colour Start
.
—OR—
Press or for more settings.
- +
10 - 13 MAKING COPIES
Sorting copies
You can sort multiple copies. Pages will be stacked in the order 123,
123, 123, and so on.
1
Press (
Copy
) to illuminate it in green.
2
Load your document. (See
Load documents
on page 2-1.)
3
Use the dial pad to enter the number of copies you want
(up to 99).
4
Press
Options
and or to select
Stack/Sort
.
Press
Menu/Set
.
5
Press or to select
Sort
.
Press
Menu/Set
.
6
Press
Mono Start
or
Colour Start
.
—OR—
Press or for more settings.
MAKING COPIES 10 - 14
N in 1 copy (Page Layout)
1
You can save paper by copying either two or four pages onto
one page. Press (
Copy
) to illuminate it in green.
2
Load your document. (See Load documents on page 2-1.)
3
Use the dial pad to enter the number of copies you want
(upto99).
4
Press
Options
and or to select
Page Layout
.
Press
Menu/Set
.
5
Press or to select
2 in 1
,
4 in 1 (P)
,
4 in 1 (L)
, (or
Off(1 in 1)
).
Press
Menu/Set
.
6
Press
Mono Start
or
Colour Start
to scan the document.
2 in 1
(
P
) means Portrait and (
L
) means Landscape.
For
2 in 1
,
4 in 1 (P)
or
4 in 1 (L)
, you cannot use the
Enlarge/Reduce setting.
10 - 15 MAKING COPIES
4 in 1 (P)
If 2 in 1 or 4 in 1 copies are in colour, you must use A4 paper.
If you selected
Glossy
in the Paper Type setting, 2 in 1 and
4 in 1 copies are not available.
2 in 1 or 4 in 1 copies in colour are not available with Multiple
Copies.
(P)
(L)
4 in 1 (L)
MAKING COPIES 10 - 16
Changing the default copy settings
You can change the default copy settings. These settings will stay
until you change them again.
Copy Quality
1
Press
Menu/Set
,
3
,
1
.
2
Press or to select
Normal
,
Best
or
Fast
.
Press
Menu/Set
.
3
Press
Stop/Exit
.
Brightness
1
Press
Menu/Set
,
3
,
2
.
2
Press to make a lighter copy.
—OR—
Press to make a darker copy.
Press
Menu/Set
.
3
Press
Stop/Exit
.
Contrast
You can change the contrast to help an image look sharper and more
vivid.
1
Press
Menu/Set
,
3
,
3
.
2
Press to increase the contrast.
—OR—
Press to decrease the contrast.
Press
Menu/Set
.
3
Press
Stop/Exit
.
1.Quality
2.Brightness
3.Contrast
10 - 17 MAKING COPIES
Colour Adjustment
1
Press
Menu/Set
,
3
,
4
.
2
Press or to select
Red
,
Green
or
Blue
.
Press
Menu/Set
.
3
Press to increase the colour saturation.
—OR—
Press to decrease the colour saturation.
Press
Menu/Set
.
4
Return to Step 2 to select the next colour.
—OR—
Press
Stop/Exit
.
4.Color Adjust
MAKING COPIES 10 - 18
Legal limitations
Colour reproductions of certain documents are illegal and may result
in either criminal or civil liability. This memorandum is intended to be
a guide rather than a complete listing of every possible prohibition. In
case of doubt, we suggest that you check with relevant authorities as
to any particular questionable documents.
The following are examples of documents which should not be
copied:
■
Paper money
■
Bonds or other certificates of indebtedness
■
Certificates of Deposit
■
Armed Forces Service or Draft papers.
■
Passports
■
Postage Stamps (cancelled or uncancelled)
■
Immigration Papers
■
Welfare documents
■
Cheques or Drafts drawn by Governmental Agencies
■
Identification Documents, badges or insignias
■
Licences and Certificates of Title to motor vehicles
Copyrighted works cannot be copied. Sections of a copyrighted work
can be copied for ‘fair use’. Multiple copies would indicate improper
use.
Works of art should be considered the equivalent of copyrighted
works.
11 - 1 IMPORTANT INFORMATION
11
For your safety
To ensure safe operation the three-pin plug supplied must be
inserted only into a standard three-pin power point which is
effectively grounded through the normal household wiring.
The fact that the equipment operates satisfactorily does not imply
that the power is grounded and that the installation is completely
safe. For your safety, if in any doubt about the effective grounding of
the power, consult a qualified electrician.
IT power system (For Norway only)
This product is also designed for IT power system with phase to
phase voltage 230V.
International E
NERGY
S
TAR
®
Compliance Statement
The purpose of the International ENERGY STAR
®
Program is to
promote the development and popularization of energy-efficient
office equipment.
As an E
NERGY
S
TAR
®
Partner, Brother Industries, Ltd. has determined
that this product meets the E
NERGY
S
TAR
®
guidelines for energy
efficiency.
Important information
IMPORTANT INFORMATION 11 - 2
Important safety instructions
1
Read all of these instructions.
2
Save them for later reference.
3
Follow all warnings and instructions marked on the product.
4
Unplug this product from the wall socket before cleaning. Do not
use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5
Do not use this product near water.
6
Do not place this product on an unstable cart, stand, or table.
The product may fall, causing serious damage to the product.
7
Slots and openings in the cabinet and the back or bottom are
provided for ventilation; to ensure reliable operation of the
product and to protect it from overheating, these openings must
not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug, or other
similar surface. This product should never be placed near or
over a radiator or heater. This product should never be placed
in a built-in installation unless proper ventilation is provided.
8
This product should be operated from the type of power source
indicated on the label. If you are not sure of the type of power
available, call your dealer or local power company.
Use only the power cord supplied with this machine.
9
This product is equipped with a 3-wire grounded plug, a plug
having a third (grounded) pin. This plug will only fit into a
grounded power outlet. This is a safety feature. If you are unable
to insert the plug into the outlet, call your electrician to replace
your obsolete outlet. Do not defeat the purpose of the grounded
plug.
10
Do not allow anything to rest on the power cord. Do not place
this product where people can walk on the cord.
11 - 3 IMPORTANT INFORMATION
11
Do not place anything in front of the machine that will block
received faxes. Do not place anything in the path of received
faxes.
12
Wait until pages have exited the machine before picking them
up.
13
Unplug this product from the wall socket and refer servicing to
Authorized Service Personnel under the following conditions:
■
When the power cord is damaged or frayed.
■
If liquid has been spilled into the product.
■
If the product has been exposed to rain or water.
■
If the product does not operate normally when the operating
instructions are followed. Adjust only those controls that are
covered by the operating instructions. Improper adjustment
of other controls may result in damage and will often require
extensive work by a qualified technician to restore the
product to normal operation.
■
If the product has been dropped or the cabinet has been
damaged.
■
If the product exhibits a distinct change in performance,
indicating a need for service.
14
To protect your product against power surges, we recommend
the use of a power protection device (Surge Protector).
IMPORTANT INFORMATION 11 - 4
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International
Corporation.
© Copyright 2003 Brother Industries, Ltd. All rights reserved.
Windows and Microsoft are registered trademarks of Microsoft in the
U.S. and other countries.
Macintosh is a registered trademark of Apple Computer, Inc.
PaperPort and TextBridge are registered trademarks of ScanSoft, Inc.
Presto! PageManager is a registered trademark of NewSoft
Technology Corporation.
Each company whose software title is mentioned in this manual has
a Software License Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User’s
Guide are registered trademarks of their respective companies.
12 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE
12
Troubleshooting
Error messages
As with any sophisticated office product, errors may occur. If this
happens, your machine identifies the problem and displays an error
message. The most common error messages are shown below.
Troubleshooting and routine
maintenance
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION
BT Callsign
On
The machine is set BT Callsign to ON. You
cannot change the Receive Mode from
Manual to another mode.
Set BT Callsign to OFF. (See
BT
Callsign (For U.K. Only) on page
5-15.)
Check
Cartridge
An ink cartridge is not properly installed. Take out the ink cartridge and put it
in again seating it properly.
(See
Replacing the ink cartridges
on
page 12-20.)
Check
Original
The documents was longer than 90 cm. See
Using the automatic document
feeder (ADF) on page 2-1.
Check Paper
Size
Paper is not the correct size. Reload the correct size of paper
(A4), and then press Mono Start or
Colour Start.
Check Paper The machine is out of paper.
—OR—
The paper is jammed in the machine.
Add paper, and then press Mono
Start or Colour Start.
See Printer jam or paper jam on
page 12-5.
Comm.Error Poor phone line quality caused a
communication error.
Try the call again. If the problem
continues, call the telephone
company and ask them to check
your phone line.
Connection
Fail
You tried to poll a fax machine that is not in
Polled Waiting mode.
Check the other fax machine’s
polling setup.
Cover Open Control panel cover or top cover is not closed
completely.
Open, then close the covers.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2
Disconnected The other person or other person’s fax
machine stopped the call.
Try to send or receive again.
Data Remains Print data remains in the machine’s memory. Re-start printing from your
computer.
Print data remains in the machine’s memory.
The USB cable was unplugged while the
computer was sending the data to the
machine.
Press Stop/Exit. The machine will
cancel the job and eject the page
that is being printed.
High
Temperature
The print heads are too warm. Allow the machine to cool down.
Ink Empty One or more of the ink cartridges is empty.
The machine will stop all print operations.
While memory is available, black and white
faxes will be received into memory. If a
sending machine has a colour fax, the
machine’s ‘handshake’ will request that the
fax be sent as black and white. If the sending
machine has the ability to convert it, the
colour fax will be received into memory as a
black and white fax.
Replace the ink cartridges.
(See Replacing the ink cartridges on
page 12-20.)
Insert
Document
The docment was not inserted properly. See Load documents on page 2-1.
Low
Temperature
The print heads are too cold. Allow the machine to warm up.
Machine Error
XX
The machine has a mechanical problem. Call Brother Customer Service.
Near Empty One or more of the ink cartridges are running
out of ink. If a sending machine has a colour
fax, the machine’s ‘handshake’ will request
that the fax be sent as black and white. If the
sending machine has the ability to convert it,
the colour fax will be received into memory as
a black and white fax.
Order a new ink cartridge.
No
Response/Busy
The number you dialled does not answer or is
busy.
Verify the number and try again.
Not
Registered
You tried to access a One-Touch or
Speed-Dial number that is not programmed.
Set up the One-Touch or Speed-Dial
number. (See
Storing One-Touch
Dial numbers on page 7-1 and
Storing Speed-Dial numbers on
page 7-2.)
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION
12 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Out of Memory
(May occur when
the machine’s
used as a printer)
You can’t store data in the memory. (Fax sending or copy operation in
process)
Press Stop/Exit and wait until the
other operations in progress finish
and then try again.
—OR—
Clear the data in the memory. (See
Out of Memory message on page
10-3.)
(Printing operation in process)
Reduce print resolution.
Paper Jam The paper is jammed in the machine. (See Printer jam or paper jam on
page 12-5.)
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 4
Document jam
If the document is jammed, follow the steps below.
Document is jammed inside the front of the control panel.
1
Remove any paper from the ADF that is not jammed.
2
Pull the jammed document out toward the front of the machine.
3
Press
Stop/Exit
.
Document is jammed inside the back of the control panel.
1
Remove any paper from the ADF that is not jammed.
2
Open the control panel cover.
3
Pull the jammed document out toward the back of the machine.
4
Close the control panel cover.
Control Panel Cover
12 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Printer jam or paper jam
Remove the jammed paper depending on where it is jammed in the
machine.
Paper is jammed inside the front of the machine.
1
Pull the paper toward you.
Paper is jammed in the paper tray.
1
Remove any paper from the paper tray that is not jammed.
Paper Tray
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6
2
Pull up the jammed paper to remove it.
Paper is jammed inside the paper tray
1
Pull the paper tray out of the machine.
If it is difficult to pull the jammed paper, try to pull it while holding
down the Paper Release Lever.
Paper Release Lever
Paper Tray
12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE
2
Pull up the jammed paper to remove it.
Paper is jammed inside the machine.
1
Open the control panel cover by lifting it toward you, and then lift
the top cover toward the back.
2
Remove the jammed paper.
3
Close top cover and the control panel cover.
If the jammed paper is under the Print Head, unplug the
machine, and then you can move the Print Head to remove the
paper.
Jammed paper
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8
If you are having difficulty with your machine
If you think there is a problem with your machine or the way your
faxes look,
make a copy first
. If the copy looks good, the problem is
probably not your machine. Check the chart below and follow the
troubleshooting tips.
DIFFICULTY SUGGESTIONS
Printing or Receiving Faxes
Condensed print and white
streaks across the page or the
top and bottom of sentences
are cut off.
This can be caused by static or interference on the telephone line. You
can make a copy using the Mono Start key to see if the same problem
occurs. If the copy is also bad, call your Brother dealer for service.
Poor quality print. Make sure the Printer Driver or Paper Type setting in the menu matches
the type of paper you are using. (See
Media Type on page 1-6 in
Software User’s Guide on the CD-ROM and Setting the Paper Type on
page 4-7.) If you are using plain paper, try using the types of
recommended paper. (See
About paper
on page 2-3.) Don’t handle the
paper until the ink is dry. Adjust the Vertical Alignment. (See Print
Quality Check on page 12-11.)
Smudged stain at the top
center of the printed page.
Make sure the paper is not too thick or not curled. (See About paper on
page 2-3.)
Printing is too dark or too light. Make sure your ink cartridges are fresh. Cartridges are good for up to
two years, after that the ink may become clogged. Cartridge expiration
dates are printed on the package. Make sure the Printer Driver matches
the type of paper you are using. (See Media Type on page 1-6 in
Software User’s Guide on the CD-ROM.) Try using the recommended
types of paper. (See
About paper
on page 2-3.) The recommended
environment for your machine is between 20°C to 33°C.
Printing appears dirty or ink
seems to run.
Make sure you are using the proper types of paper. (See
About paper
on page 2-3.) Don’t handle the paper until the ink is dry.
The recommended environment for your machine is between 20°C to
33°C.
White horizontal lines appear
in text or graphics.
Clean the print heads. (See
Cleaning the print head
on page 12-11.)
Stains appear on the reverse
side or at the bottom of the
page
Make sure the Printer Platen is not dirty with ink. (See Cleaning the
machine printer platen
on page 12-19.)
Vertical black lines when
receiving.
The sender’s scanner may be dirty. Ask the sender to make a copy to
see if the problem is on with the sending machine. Try receiving from
another fax machine.
If the copy is also bad, call your Brother dealer for service.
12 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Received colour fax prints only
in black and white.
Replace the colour ink cartridges that are empty or nearly empty, and
then ask the other person to send the colour fax again. (See Replacing
the ink cartridges on page 12-20.) Check that Fax Storage is set to OFF.
(See Setting Fax Storage on page 8-2.)
Left and Right margins are cut
off.
Turn on Auto Reduction. (See
Printing a reduced incoming fax (Auto
Reduction) on page 5-7.)
Phone Line or Connections
The machine does not answer
when called.
Make sure the machine is in the correct receiving mode for your setup.
(See Basic receiving operations on page 5-1.) Check for a dial tone. If
possible, call your machine to hear it answer. If there is still no answer,
check the telephone line cord connection. If there is no ringing when you
call your machine, ask your telephone company to check the line.
Sending Faxes
Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check
your machine’s scanner operation.
Transmission Verification
Report says ‘Result:NG’ or
‘Result:ERROR’.
There is probably temporary noise or static on the line. Try sending the
fax again. If you send a PC FAX message and get ‘Result:NG’ or, on the
Transmission Verification Report, your machine may be out of memory.
To gain extra memory, you can turn off Fax Storage (see Setting Fax
Storage
on page 8-2), print fax messages in memory (see
Printing a fax
from the memory
on page 5-8) or cancel a Delayed Fax or Polling Job
(see Cancelling a scheduled job on page 6-11). If the problem
continues, ask the telephone company to check your phone line.
Vertical black lines when
sending.
If the copy you made shows the same problem, your scanner is dirty.
(See Routine maintenance on page 12-18.)
Handling Incoming Calls
machine ‘Hears’ Voice as
CNG Tone.
If your machine is set to Fax Detect ON, it is more sensitive to sounds.
Your machine may mistakenly interpret certain voices or music on the
line as a calling fax machine and respond with fax receiving tones.
Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by
turning Fax Detect to OFF. (See Fax Detect (FAX-1820C only) on page
5-6 and Fax Detect (MFC-3220C only) on page 5-5.)
Sending a Fax Call to the
machine.
If you answered at the machine, press Mono Start and hang up
immediately. If you answered on an extension phone, press your Fax
Receive Code (default setting is ( 51). When your machine answers,
hang up.
Custom features on a single
line.
If you have Call Waiting, Call Waiting/Caller ID, Ring Master, Voice Mail,
an alarm system or any other custom feature on a single phone line with
your machine, it may create a problem sending or receiving fax data.
For example: If you are sending or receiving a fax message while a
custom feature signal comes through on the line, the signal can
temporarily interrupt or disrupt the fax data. Brother’s ECM feature
should help overcome this problem. This condition is related to the
telephone system industry and is common to all devices that send and
receive data on a single, shared line with custom features. If avoiding a
slight interruption is crucial to your business, we recommend a separate
phone line with no custom features.
DIFFICULTY SUGGESTIONS
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10
Printer Difficulties (For MFC-3220C Only)
Horizontal lines appear in text
or graphics.
Clean the print head. (See Cleaning the print head on page 12-11.) If
you clean the print heads five times and the print has not improved, call
Brother or your dealer for service.
Scanning Difficulties (For MFC-3220C Only)
TWAIN errors appear while
scanning.
Make sure the Brother TWAIN driver is selected as the primary source.
In PaperPort, click Scan in the File menu and select the Brother TWAIN
driver.
Software Difficulties (For MFC-3220C Only)
Cannot perform ‘2 in 1 or 4 in 1’
printing.
Check that the paper size setting in the application and in the printer
driver are the same.
Cannot print when using Paint
Brush.
Try setting the Display setting to ‘256 colours’.
Cannot print when using
Adobe Illustrator.
Try to reduce the print resolution.
Thick lines and thin lines
appear alternately. (banding)
1. Open the ‘Basic’ tab in the printer driver.
2. Click ‘Setting’ in the Basic tab of the printer driver.
3. Turn OFF ‘Bi-Directional Printing’ by un-checking it.
(See Bi-Directional Printing on page 1-7 in Software User’s Guide on the
CD-ROM.)
There are some dense lines. Check ‘Reverse Order’ in the Basic tab of the printer driver.
Printing is slow. In the ‘Colour’ tab from the ‘Advanced’ tab in the printer driver, uncheck
the Colour Enhancement.
Colour Enhancement is not
working properly.
If the image data is not full colour in your application (Such as 256
colour), Colour Enhancement will not work. Please use at least 24 bit
colour data with the Colour Enhancement feature.
‘MFC is Busy’ or ‘MFC
Connect Failure’ Error
Message appears.
Make sure the machine is not showing an error message on the LCD.
‘MFC Connect Failure’ If the MFC is not connected to your PC and you have loaded the Brother
software, the PC will show 'MFC Connect Failure' each time you restart
Windows
®
. You can ignore this message or you can turn it off as follows.
Double-click "\tool\warnOff.REG" from the supplied CD-ROM.
The Scan key on the MFC's control panel will not work unless you restart
your PC with the MFC connected.
To turn it back on, Double-click "\tool\WarnOn.REG" from the supplied
CD-ROM.
DIFFICULTY SUGGESTIONS
12 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE
How to improve print quality
Cleaning the print head
To ensure good print quality, the machine will regularly clean the
print head. You can start the cleaning process when needed.
Clean the print head and ink cartridges if you get a horizontal line in
the text or graphics on your printed pages. You can clean two colours
at a time (Black/Cyan, Yellow/Magenta), or all four colours at once.
Cleaning the print head consumes ink. Cleaning too often uses ink
unnecessarily.
WARNI NG
Do NOT clean the print head by touching it with your hand or a
cloth.
1
Press
Ink
.
2
Press
or
to select
Cleaning
.
Press
Menu/Set
.
3
Press
or
to select the colour you want to clean.
Press
Menu/Set
.
The machine will clean the print head. When cleaning is
finished, the machine will go back standby mode automatically.
Print Quality Check
If the print quality is not good, you can print a Print Quality Check
Sheet to help you find the settings you may need to change.
1
Press
Menu/Set
,
4
.
2
Press
Mono Start
or
Colour Start
.
The machine begins printing the Print Quality Check Sheet.
3
Check the sheet to see if the quality and alignment are OK by
following STEPs A and B.
If you clean the print head at least five times and the print has
not improved, call Brother your dealer for service.
4.Test Print
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 12
STEP A: Colour block quality check
The LCD shows:
4
Check the quality of the four colour
blocks on the sheet. (Black/Cyan/Yellow/Magenta).
5
If all lines are clear and visible, press
1
(
Yes
) to go to STEP B.
—OR—
If you can see missing short lines as shown below, press
2
(
No
).
The LCD will ask you if the print
quality is OK for each colour.
6
Press
2
(
No
) for any colour with a
problem.
The LCD shows:
Press
1
(
Yes
). The machine will
start cleaning the colours.
7
After cleaning is finished, press
Mono Start
or
Colour Start
.
The machine will start printing the Print Quality Check Sheet
again and then return to STEP A.
8
If STEP A is OK, press
1
to proceed to STEP B.
OK Poor
Is Step "A" OK?
1.Yes 2.No
Black OK?
1.Yes 2.No
Start Cleaning?
1.Yes 2.No
12 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE
STEP B: Alignment Check
The LCD shows:
9
Check the 600 dpi and 1200 dpi test
prints to see if number 5 most closely matches number 0. If the
number 5 sample of both the 600 dpi and 1200 dpi are the best
matches, press
1
(
Yes
) to finish STEP B.
—OR—
If another test print number is a better match for either 600 dpi
or 1200 dpi, press
2
(
No
) to select it.
10
For 600 dpi, press the number of the
test print that most closely matches
the number 0 sample (1-8).
11
For 1200 dpi, press the number of
the test print that most closely
matches the number 0 sample
(1-8).
12
Repeat Steps 1 and 2 (in
Print Quality Check
) to print another
sample Print Quality Check Sheet and then check it.
13
Press
Stop/Exit
.
When an ink head nozzle is
clogged the printed sample
looks like this.
After the ink head nozzle is
cleaned, the horizontal lines
are gone.
Is Step "B" OK?
1.Yes 2.No
600dpi Adjust
Select Best #
1200dpi Adjust
Select Best #
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 14
If you still see missing ink in this Print Quality Check Sheet, repeat
the cleaning and test print procedures at least five times. If ink is still
missing after the fifth cleaning and test print, replace the ink cartridge
for the clogged colour. (Perhaps the ink cartridge was in your
machine over six months or the expiration date written on the
cartridge package has passed. Or, the ink may not have been stored
properly before use.)
After replacing the ink cartridge, check it by printing another Print
Quality Check Sheet. If the problem still exists, repeat the cleaning
and test print procedures at least five times for the new ink cartridge.
If ink is still missing, call your Brother dealer.
Caution
Do NOT touch the print head. Touching the print heads may cause
permanent damage and may void the print head’s warranty.
Checking the ink volume
You can check the ink that is left in the cartridge.
1
Press
Ink
.
2
Press
or
to select
Ink Volume
.
Press
Menu/Set
.
3
Press
or
to select the
colour you want to check.
The LCD shows the ink volume.
4
Press
Stop/Exit
.
Ink Volume
Bk:- +
12 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Packing and shipping the machine
Whenever you transport the machine, use the packing materials that
came with your machine. If you do not pack the machine properly,
you could void your warranty.
Caution
Do NOT unplug the machine after a print job until you hear the final
click.
1
First, remove all the ink cartridges and attach the white shipping
cover. (See Replacing the ink cartridges on page 12-20.) After
attaching the white shipping cover, press all the ink cartridge
covers down.
Caution
If you are not able to find the shipping cover, do NOT remove the ink
cartridges before shipping. It is essential that the
machine
be
shipped with either the shipping cover or the ink cartridges in
position. Shipping without them will cause damage to your
machine
and may void your warranty.
When attaching the white shipping cover,
make sure it clips into place as shown in the diagram.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 16
2
Unplug the machine from the telephone wall socket and remove
the telephone line cord from machine.
3
Unplug the machine from the AC outlet.
4
Unplug the USB cable from the machine, if it is connected.
5
Attach the yellow protective bar.
6
Remove the paper tray and output paper support, ADF
Document Output support and ADF Document support. If your
machine is a fax model, remove the handset and handset curled
cord.
7
Wrap the machine in the bag and place it in the original carton
with the original packing material.
Protective Yellow Bar
12 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE
8
Pack the printed materials in the original carton as shown below.
Do not pack the used ink cartridges in the carton.
9
Close the carton.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 18
Routine maintenance
Cleaning the scanner
Unplug the machine, and then open the control panel cover. Clean
the flat white pressure bar and the glass strip below the bar with
isopropyl alcohol on a lint-free cloth.
Glass Strip
White Bar
12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Cleaning the machine printer platen
WARNI NG
■
Be sure to unplug the machine from the AC power outlet before
cleaning the printer platen.
■
Be careful not to touch the paper feed star wheels, flat cable and
encode film.
■
When you want to clean your machine printer platen, wipe it with
a lint free cloth that is
dry
.
Paper Feed Star Wheel Encode Film
Flat Cable
Clean Here
Do NOT Touch! Do NOT Touch!
Do NOT Touch!
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20
Replacing the ink cartridges
Your machine is equipped with an ink dot counter that automatically
monitors the ink level in each colour cartridge. When the counter
detects an ink cartridge is running out of ink, the machine will notify
you with a message on the LCD.
The LCD shows you which colour cartridges are low or empty. Be
sure to follow the LCD prompts so you replace the colour cartridges
in the appropriate order.
When the ink cartridges are running low, you must use the Ink
key to begin the cartridge replacement (Steps 1 to 3). If the ink
is empty, skip to Step 3.
1
Press
Ink
.
2
Press
or
to select
Replace Ink
.
Press
Menu/Set
.
3
Open the control panel cover, and then lift the top cover.
4
Push the appropriate coloured ink cartridge covers and remove
the used ink cartridge.
If one or more ink cartridges are empty, for example Black, the
LCD shows
Pls Open Cover
.
PUSH
PUSH
PUSHPUSH
Ink Cartridge Covers
12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE
5
Open the new ink cartridge bag for the colour shown on the
LCD, and then take out the ink cartridge.
6
Hold the new ink cartridge as shown in the illustration, and then
peel the sealing tape from the side of the ink cartridge.
Carefully peel the tape in the direction away from you.
7
Each colour has its own correct position. Insert each new ink
cartridge into the carriage.
8
After installing the ink cartridges, close the top cover and control
panel cover. Your machine prepares for a “head cleaning” and
goes online.
The LCD prompts you to verify that you removed the ink
cartridge for each colour. Example:
Have you removed
Blck? 1.Yes 2.No
.
9
If you removed the ink cartridge, press
1
.
—OR—
If you did not remove the ink cartridge, press
2
.
The LCD prompts you to verify that the ink cartridge was a
new
one. Example:
Changed to new Blck? 1.Yes 2.No
.
To prevent spilling ink and staining your hands and clothing,
remove the sealing tape gently.
Peel in the direction
away from you!
Opening
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 22
10
If the ink cartridge you installed is not a brand new one, please
be sure to press
2
.
—OR—
For each
new
cartridge, press
1
on the dial pad to automatically
reset the ink dot counter for that colour . (The ink dot counter
enables the machine to notify you when a colour is running low.)
The machine will enter a cleaning cycle for approximately 3
minutes for each replaced cartridge. The LCD alternately shows
Cleaning
and
Please Wait
.
When the machine completes the cleaning cycle, the LCD
returns to Standby mode condition.
WARNI NG
If ink gets in your eyes, irrigate them with water immediately and
consult a doctor if you are concerned.
Caution
■
DO NOT remove ink cartridges if you do not need to replace
them. If you do so, it may reduce the ink quantity and the printer
will not know the quantity of ink left in the cartridge.
■
DO NOT shake the ink cartridges, because the ink may spill when
you take off the sealing tape.
■
If ink stains your body or clothing, wash with soap or detergent
immediately.
■
If you install an ink cartridge in the wrong colour position, you
must clean the print head several times before you start printing
(after correcting the cartridge installation) because the colours
were mixed.
■
Once you open an ink cartridge, install it in the machine and use
it up within six months of installation. Use unopened ink
cartridges by the expiration date written on the cartridge
package.
12 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE
■
Brother multifunction machines are designed to work with ink of
a particular specification and work to a level of optimum
performance when used with genuine Brother ink cartridges.
Brother cannot guarantee this optimum performance if ink or ink
cartridges of other specifications are used. Brother does not
therefore recommend the use of cartridges other than genuine
Brother cartridges with this machine or the refilling of empty
cartridges with ink from other sources. If damage is caused to the
print head or other parts of this machine as a result of the use of
ink or ink cartridges other than genuine Brother products due to
the incompatibility or lack of suitability of those products with this
machine, any repairs required as a result will not be covered by
the warranty.
If the
Ink Empty
message is on the display after you have
installed ink cartridges, check that the ink cartridges are
installed peoperly.
GLOSSARY G - 1
G
ADF (automatic document feeder) The document can be placed
in the ADF and scanned one page at a time automatically.
Auto Reduction Reduces the size of incoming faxes.
Automatic fax transmission (MFC-3220C only) Sending a fax
without picking up the handset of an external phone.
Automatic fax transmission (FAX-1820C only) Sending a fax
without picking up the handset of the machine or pressing
Tel/Mute/R
.
Automatic Redial A feature that enables your machine to redial the
last fax number after five minutes if the fax did not go through
because the line was busy.
Backup Print Your machine prints a copy of every fax that is
received and stored in memory.
This is a safety feature so you will not lose messages during a
power failure.
Batch Transmission (Black and white faxes only) As a cost
savings feature, all delayed faxes to the same fax number will be
sent as one transmission.
Brightness Changing the Brightness makes the whole image
lighter or darker.
Beeper Volume Volume setting for the beep when you press a key
or make an error.
Broadcasting The ability to send the same fax message to more
than one location.
Cancel Job Cancels a programmed job, like Delayed Fax or
Polling.
CNG tones The special tones (beeps) sent by fax machines during
automatic transmission to tell the receiving machine that a fax
machine is calling.
Glossary
G - 2 GLOSSARY
Coding method Method of coding the information contained in the
document. All fax machines must use a minimum standard of
Modified Huffman (MH). Your machine is capable of greater
compression methods, Modified Read (MR), Modified Modified
Read (MMR) and JPEG, if the receiving machine has the same
capability.
Communication error (or Comm. Error) An error during fax
sending or receiving, usually caused by line noise or static.
Compatibility group The ability of one fax unit to communicate
with another. Compatibility is assured between ITU-T Groups.
Contrast Setting to compensate for dark or light documents, by
making faxes or copies of dark documents lighter and light
documents darker.
Delayed Fax Sends your fax at a specified later time that day.
Distinctive Ring A subscriber service purchased from the
telephone company that gives you another phone number on an
existing phone line. The Brother machine uses the new number to
simulate a dedicated fax line.
Dual Access Your machine can scan outgoing faxes or scheduled
jobs into memory at the same time it is sending a fax or receiving
or printing an incoming fax.
ECM (Error Correction Mode) Detects errors during fax
transmission and resends the pages of the fax that had an error.
Extension phone A telephone on the fax number that is plugged
into a separate wall socket.
External phone A TAD (telephone answering device) or telephone
that is plugged into the socket.
F/T Ring Time The length of time that the Brother machine rings
(when the Receive Mode setting is Fax/Tel) to notify you to pick
up a voice call that it answered.
Fax Detect Enables your machine to respond to CNG tones if you
interrupt a fax call by answering it.
Fax Forwarding Sends a fax received into the memory to another
pre-programmed fax number.
GLOSSARY G - 3
Fax Receive Code Press this code (
5 1
) when you answer a fax
call on an extension or external phone.
Fax Storage You can print stored faxes later or retrieve them from
another location using Fax Forwarding, or Remote Retrieval
functions.
Fax tones The signals sent by sending and receiving fax machines
while communicating information.
Fax/Tel You can receive faxes and telephone calls. Do not use this
mode if you are using a telephone answering device (TAD).
Fine resolution Resolution is 203 x 196 dpi. It is used for small print
and graphs.
Gray scale The shades of gray available for copying and faxing
photographs.
Group number A combination of One-Touchand Speed-Dial
numbers that are stored on a One-Touch key or in a Speed-Dial
location for Broadcasting.
Help list A printout of the complete Menu table that you can use to
program your machine when you do not have the User’s Guide
with you.
Fax Journal Lists information about the last 200 incoming and
outgoing faxes. TX means Transmit. RX means Receive.
Journal Period The pre-programmed time period between
automatically printed Fax Journal Reports. You can print the Fax
Journal on demand without interrupting the cycle.
LCD (liquid crystal display) The display screen on the machine
that shows interactive messages during On-Screen Programming
and shows the date and time when the machine is idle.
Manual fax (MFC-3220C only) When you lift the handset of your
external telephone or press
Tel/R
so you can hear the receiving
fax machine answer before you press
Mono Start
or
Colour Start
to begin transmission.
Manual fax (FAX-1820C only) When you lift the handset of the
machine or press
Tel/Mute/R
so you can hear the receiving fax
machine answer before you press
Mono Start
or
Colour Start
to begin transmission.
G - 4 GLOSSARY
Menu mode Programming mode for changing your machine’s
settings.
MFL-Pro Suite (MFC-3220C only) Turns your machine into a
printer and a scanner if connected to your computer.
OCR (optical character recognition) (MFC-3220C only) The
bundled ScanSoft
®
TextBridge
®
software application converts an
image of text to text you can edit.
One-Touch Keys on the machine’s control panel where you can
store numbers for easy dialling. You can store a second number
on each key if you press
Shift
and the One-Touch Key together.
Out of Paper Reception Receives faxes into the machine’s
memory when the machine is out of paper.
Overseas Mode Makes temporary changes to the fax tones to
accommodate noise and static on overseas phone lines.
Pause Allows you to place a 3.5 second delay in the dialling
sequence stored on One-Touch keys and Speed-Dial numbers.
Press
Redial/Pause
as many times as needed for longer
pauses.
Photo resolution A resolution setting that uses varying shades of
gray for the best representation of photographs.
Polling The process of a fax machine calling another fax machine
to retrieve waiting fax messages.
Pulse A form of rotary dialling on a telephone line.
Quick Dial List A listing of names and numbers stored in
One-Touch and Speed-Dial memory, in numerical order.
Real Time Transmission When memory is full, you can send faxes
in real time.
Remaining jobs You can check which jobs are waiting in memory
and cancel jobs individually.
Remote Access Code Your own four-digit code (--- ) that allows
you to call and access your machine from a remote location.
Remote Retrieval Access The ability to access your machine
remotely from a touch tone phone.
GLOSSARY G - 5
Resolution The number of vertical and horizontal lines per inch.
See: Standard, Fine, Super Fine and Photo.
Ring Delay The number of rings before the machine answers in
Fax Only
mode.
Ring Volume Volume setting for the machine’s ring.
Scanning (MFC-3220C only) The process of sending an electronic
image of a paper document into your computer.
Search An electronic, alphabetical listing of stored One-Touch,
Speed-Dial and Group numbers.
Speed-Dial A pre-programmed number for easy dialling. You must
press the
Search/Speed Dial
key and then
#
, and the two digit
code to start the dialling process.
Standard resolution 203 x 97 dpi. It is used for regular size text
and quickest transmission.
Station ID The stored information that appears on the top of faxed
pages. It includes the sender’s name and fax number.
Super Fine resolution 392 x 203 dpi. Best for very small print and
line art.
TAD (telephone answering device) You can connect an external
device or answering machine to the EXT. socket of the machine.
Telephone Answer Code (Fax/Tel mode only) When the
machine answers a voice call, it pseudo/double-rings. You can
pick up at an extension phone by pressing this code (
# 5 1
).
Temporary settings You can select certain options for each fax
transmission and copy without changing the default settings.
Tone A form of dialling on the telephone line used for Touch Tone
telephones.
Transmission The process of sending faxes over the phone lines
from your machine to the receiving fax machine.
User Settings A printed report that shows the current settings of the
machine.
Xmit Report (Transmission Verification Report) A listing for
each transmission, that shows its date, time and number.
S - 1 SPECIFICATIONS
S
Product description
General
Specifications
Memory Capacity 8 MB
Automatic Document
Feeder (ADF)
Up to 20 pages
Temperature: 20
°C
- 30
°C
Humidity: 50% - 70%
Paper: 80 g/m
2
A4 size
Paper Tray 100 Sheets (80 g/m
2
)
Printer Type Ink Jet
Print Method Piezo with 75
×
4 nozzles
LCD (Liquid Crystal
Display)
16 characters
×
1 line
Power Source 220 - 240V 50/60Hz
Power Consumption Minimum:
Standby:
Peak:
4 Wh or less
8.5 Wh or less (25
°C
)
Under 23 Wh
SPECIFICATIONS S - 2
Dimensions
Weight 7 kg
Noise Operating:
Standby:
48 db A or less
35 db A or less
Temperature Operating:
Best Print
Quality:
10 - 35
°C
20 - 33
°C
Humidity Operating:
Best Print
Quality:
20 to 80% (without condensation)
20 to 80% (without condensation)
434 mm
346 mm
366 mm
583 mm
211 mm
434 mm
493 mm
(MFC-3220C) (FAX-1820C)
S - 3 SPECIFICATIONS
Print media
Copy
Paper Input Paper Tray
■
Paper type:
Plain paper, inkjet paper (coated paper), glossy
paper, transparencies* and envelopes
■
Paper size:
Letter, Legal, Executive, A4, A5, A6, JIS_B5,
envelopes (commercial No.10, DL, C5,
Monarch, JE4), Photo card, Index card.
For more details, see
Paper specifications for
the paper tray on page 2-4.
■
Maximum paper tray capacity: Approx. 100
sheets of 80 g/m
2
plain paper
* Use only transparencies recommended for inkjet
printing.
Paper Output Up to 50 sheets of A4 plain paper (Face up print
delivery to the output paper support)
For inkjet (coated paper) and transparency, we
recommend removing printed pages from the
output paper support immediately after they exit the
machine to avoid smudging.
Colour/Monochrome Colour/Mono
Copy Speed Mono
Up to 12 pages/minute (A4 paper)
Colour
Up to 10 pages/minute (A4 paper)
Does not include the time it takes to feed the paper.
Based on Brother standard pattern.
Fast mode
Multiple Copies Stacks or Sorts up to 99 pages
Enlarge/Reduce 25% to 400% (in increments of 1%)
Resolution Max. 1200 x 1200 dpi
SPECIFICATIONS S - 4
Fax
Compatibility ITU-T Group 3
Coding System MH/MR/MMR/JPEG
Modem Speed Automatic Fallback
14400 bps:
Document Size ADF Width: 89 mm to 216 mm
ADF Height: 127 mm to 356 mm
Scanning Width 208 mm
Printing Width 204 mm
Gray Scale 256 levels
Polling Types Standard, Secure, Timer Sequential : (B&W only)
Contrast Control Automatic/Light/Dark
(manual setting)
Resolution • Horizontal 203 dot/inch (8 dot/mm)
• Vertical Standard -
3.85 line/mm (Black)
7.7 line/mm (Colour)
Fine - 7.7 line/mm (Black/Colour)
Photo - 7.7 line/mm (Black)
Superfine - 15.4 line/mm (Black)
One-Touch Dial 10 (5
×
2)
Speed-Dial 40 stations
Broadcasting 100 stations
Automatic Redial 3 times at 5 minute intervals
Auto Answer 0, 1, 2, 3 or 4 rings
(0, 1, 2, 3, 4, or 5 rings - Nordic countries only)
Communication Source Public switched telephone network.
Memory Transmission Up to 200*
1
/170*
2
pages (MFC-3220C)
Up to 480*
1
/400*
2
pages (FAX-1820C)
Out of Paper Reception Up to 200*
1
/170*
2
pages (MFC-3220C)
Up to 480*
1
/400*
2
pages (FAX-1820C)
*1
“Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution,
MMR code). Specifications and printed materials are subject to change without prior notice.
*2
"Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, MMR code).
Specifications and printed materials are subject to change without prior notice.
S - 5 SPECIFICATIONS
Scanner (MFC-3220C only)
Colour/Monochrome Colour/Monochrome
TWAIN Compliant
Yes (Windows
®
98/98SE/Me/2000 Professional)
Mac OS
®
8.6-9.2/Mac OS
®
X 10.2.1 or greater
WIA Compliant Yes (Windows
®
XP)
Resolution Up to 2,400
×
2,400 dpi (interpolated)*
Up to 600
×
1,200 dpi (optical)
* Maximum 1200 x 1200 dpi scanning with
Windows
®
XP (resolution up to 2400 x 2400 dpi
can be selected by using the Brother scanner
utility)
Scanning Speed Colour: up to 9 sec.
Mono: up to 4 sec.
(A4 size in 100
×
100 dpi)
Document Size ADF Width: 89 mm to 216 mm
ADF Height: 127 mm to 356 mm
Scanning Width 210 mm
Gray Scale 256 levels
Mac OS
®
X scanning is supported in Mac OS
®
X 10.2.1 or
greater.
SPECIFICATIONS S - 6
Printer
For FAX-1820C, you can download the Brother Printer Driver
and PC Fax Driver from the Brother Solutions Centet. Visit us at:
Printer Driver Windows
®
98/98SE/Me/2000 Professional and XP
driver supporting Brother Native Compression
mode and bi-directional capability
Apple
®
Macintosh
®
QuickDraw
®
Driver
For Mac OS
®
8.6-9.2/Mac OS
®
X 10.1/10.2.1 or
greater
Resolution Up to 4800 x 1200 optimized dots per inch (dpi)*
1200 x 1200 dots per inch (dpi)
600 x 600 dots per inch (dpi)
600 x 300 dots per inch (dpi)
600 x 150 dots per inch (dpi)
* Black and White Printing: The MFC prints using
black ink up to 4800 x 1200 optimized dpi when
Photo mode is selected in the printer driver.
*
Colour Printing:
The MFC uses Brother’s
OP Technology to automatically vary the printing
resolution for producing the highest quality output.
Brother’s OP Technology is automatically activated
during colour printing using Photo mode and
selects the print resolution appropriate for the
printing task up to 4800 x 1200 optimized dpi when
printing on photo quality paper.
* Output image quality varies based upon many
factors including but not limited to input image
resolution and quality and print media.
Print Speed up to 14 pages/minute (Mono)*
up to 12 pages/minute (Colour)*
* Based on Brother standard pattern.
* A4 size in draft mode.
* Does not include the time it takes to feed the
paper.
Printing Width 204 mm
Disk-Based Fonts 35 TrueType
http://solutions.brother.com
S - 7 SPECIFICATIONS
Interfaces
Computer requirements
USB A Standard Universal Serial Bus cable that is not
longer than 2.0 m.
Minimum System Requirements
Computer Platform &
Operating System Version
Processor
Minimum
Speed
Minimum
RAM
Recommended
RAM
Available Hard Disk
Space
Driver
Application
Software
*
1
Windows
®
Operating
System
98, 98SE Pentium
75MHz
24 MB 32 MB 80 MB 100 MB
Me Pentium
150MHz
32 MB 64 MB
2000
Professional
Pentium
133MHz
64 MB 128 MB
XP*
3
Pentium
233MHz
180 MB
Apple
®
Macintosh
®
Operating
System
Mac OS
®
8.6 - 9.2
(Printing*
4
,
Scanning and
PC-FAX Send
Only)
All base
models meet
minimum
Requirements
32 MB 64 MB 80 MB 200 MB
Mac OS
®
X
10.1/10.2.1 or
greater
(Printing,
Scanning*
2
*
4
,
PC-FAX Send
and Remote
Setup Only)
128 MB 160 MB
NOTE: All registered trademarks referenced herein are the property of their respective companies.
For the latest drivers, go to the Brother Solutions Center at http://solutions.brother.com/
*
1
Application Software is different for Windows
®
and
Macintosh
®
*
2
Scanning is supported in 10.2.1 or greater.
*
3
Maximum 1200 x 1200 dpi scanning with Windows
®
XP.
(Resolutions up to 2400 x 2400 dpi can be selected using the
Brother Scanner Utility.) (MFC-3220C)
*
4
Dedicated “Scan” key not supported in Mac
®
Operations
System. (MFC-3220C)
SPECIFICATIONS S - 8
Consumable items
Ink Black and 3 individual colour ink cartridges
separate from the print heads.
Service Life of Ink
Cartridge
Approximately 500 page/Black cartridge at 5%
coverage with 600 x 150 dpi resolution (Fast).
Approximately 400 page/Colour cartridge at 5%
coverage with 600 x 150 dpi resolution (Fast).
These numbers are based on consecutive printing;
the numbers will vary based on print frequency and
number of pages.
The machine periodically cleans the print head to
maintain print quality. This process consumes a
small amount of ink.
I - 1 INDEX
Index
A
Access codes, storing and
dialling .............................. 7-6
ADF (Automatic Document
Feeder) ............................. 2-1
Automatic
fax receive ....................... 5-1
fax redial .......................... 6-8
B
Broadcasting .................... 6-12
setting up Groups for ....... 7-4
C
Cancelling
fax forwarding .................. 8-5
fax jobs in memory ........ 6-10
jobs awaiting redial ........ 6-11
Cleaning
print head ..................... 12-11
printer platen ................ 12-19
scanner ........................ 12-18
CNG tones .......................... 1-7
Connecting
external TAD .................. 1-10
external telephone ........... 1-9
Consumable items .............. S-8
Control panel, overview ...... 1-2
Copy
brightness .................... 10-11
colour adjustment ........ 10-17
contrast ........................ 10-16
default settings ............ 10-16
Enlarge/Reduce ............. 10-7
enter Copy mode ........... 10-1
keys ................................ 10-4
Page layout .................. 10-14
paper .............................. 10-9
Quality key .....................10-5
Quality setting .............. 10-16
single .............................. 10-2
Sort .............................. 10-13
temporary settings ......... 10-4
Credit Card Numbers .......... 7-6
Custom telephone features
................................1-15, 12-9
D
Date and Time .................... 4-1
Delayed Batch Transmission
.........................................6-15
Delayed Fax ......................6-14
Dialling
a pause ............................ 7-7
access codes and credit
card numbers ................. 7-6
automatic fax redial .......... 6-8
Groups ........................... 6-12
manual ............................. 6-1
One-Touch ....................... 6-2
Search .............................. 6-3
Speed-Dial ....................... 6-2
Document
jam .................................12-4
Dual Access ........................6-9
E
ECM (Error Correction Mode)
........................................... 1-8
Entering text ........................4-3
Envelopes ....................2-4, 2-6
INDEX I - 2
Error messages on LCD ...12-1
Check Paper ..................12-1
Comm.Error ....................12-1
Ink Empty .......................12-2
Not Registered .................6-2
Out of Memory ...............12-3
while scanning a document
....................................10-3
Extension telephone, using
...........................................5-9
Extension Telephones ......1-13
External telephone ..............1-9
F
Fax codes
Fax Receive Code ............5-9
Remote Access Code ......8-3
Telephone Answer Code
...5-9
Fax Detect ...........................5-5
Fax Forwarding
changing remotely .....8-5, 8-6
Fax Storage ........................8-2
Backup Print .....................8-2
printing from .....................5-8
turning on .........................8-2
Fax, stand-alone
receiving ...........................5-1
at end of conversation ....5-7
difficulty .......................12-8
forwarding ......................8-5
reducing to fit on paper
....5-7
retrieving from a remote
site ...............................8-6
Ring Delay, setting ........5-3
sending .............................6-1
at end of conversation ....6-5
Broadcasting ...............6-12
cancelling from memory
....................................6-11
colour fax .......................6-8
contrast ..........................6-6
delayed ........................6-14
from memory (dual access)
......................................6-9
manual transmission ......6-4
overseas ......................6-13
Real Time Transmission
......................................6-9
redialling ........................7-7
resolution .......................6-7
Fax/Tel mode ......................5-1
answering at extension
phones ............................5-9
double-ringing (voice calls)
.........................................5-4
Fax Receive Code ............5-9
receiving faxes ..................5-9
Setting F/T Ring Time .......5-4
Setting Ring Delay ............5-3
Telephone Answer Code
....5-9
G
Gray scale ...................S-4, S-5
Groups for Broadcasting .....7-4
H
HELP
Help List ............................9-3
navigation keys .................3-2
I
Ink cartridges
checking ink volume .....12-14
replacing .......................12-20
Ink Dot Counter ...............12-22
L
LCD (liquid crystal display)
...........................................1-4
I - 3 INDEX
M
Maintenance, routine ...... 12-18
Manual
receive ............................. 5-1
transmission .................... 6-4
Manual Dialling ................... 7-8
Memory Storage ................. 3-1
Menu selection table .......... 3-1
Multi-line connections (PBX)
......................................... 1-15
O
One Touch numbers
storing .............................. 7-1
Options key (copying)
Brightness .................... 10-11
Paper Size ................... 10-10
Paper Type .................... 10-9
P
PABX .................................. 4-5
Paper ...........................2-3, S-3
capacity ........................... 2-4
jam ................................. 12-5
Type ................................. 4-7
Phone line
connections ................... 1-11
difficulties ....................... 12-9
multi-line (PBX) .............. 1-15
Power
failure ............................... 3-1
Print
area ................................. 2-6
difficulty .......................... 12-8
fax from memory .............. 5-8
Improving quality ......... 12-11
jam ................................. 12-5
report ............................... 9-3
resolution ......................... S-6
specifications ................... S-6
Q
Quality key (copying) ........ 10-4
R
Receive mode
External TAD .................... 5-1
Fax Only ........................... 5-1
Fax/Tel ............................. 5-1
Manual ............................. 5-1
Redial/Pause ...................... 6-8
Reducing
copies .............................10-7
long faxes ......................... 5-7
Remote Retrieval ................ 8-4
access code ..............8-3, 8-4
commands ....................... 8-5
getting your faxes ............. 8-6
Reports ............................... 9-1
How to print ...................... 9-3
Transmission Verification
... 9-1
Resolution
fax (standard, Fine,
superFine, Photo) ...........S-4
print ..................................S-6
Scan .................................S-5
setting for next fax ............ 6-7
Ring Delay, setting .............. 5-3
S
Safety Instructions ........iii, 11-2
Setup
Date and Time ................. 4-1
Station ID (fax header) ..... 4-2
Shipping the machine ..... 12-15
Sockets
EXT. socket
external telephone ......... 1-9
TAD (answering machine)
...................................1-10
INDEX I - 4
Speed Dial ..........................1-4
storing ..............................7-1
T
TAD (Telephone Answering
Device), external ......1-10, 5-1
connecting ........................1-9
Receive Mode ..................5-1
Temporary Copy Settings
... 10-4
Text, entering ......................4-3
Special Characters ...........4-4
Tone Signals on Pulse Line
...........................................7-7
Troubleshooting ................12-1
checking ink volume .....12-14
document jam .................12-4
error messages on LCD
... 12-1
if you are having difficulty
incoming Calls .............12-9
phone line difficulty ......12-9
printer difficulties .......12-10
printing or receiving faxes
....................................12-8
sending faxes ..............12-9
paper jam .......................12-5
print quality ...................12-11
TX Lock ...........6-17, 6-18, 6-19
V
Volume, setting ...................4-8
beeper ..............................4-8
ring ...................................4-8
speaker ............................4-9
REMOTE RETRIEVAL ACCESS CARD R - 1
Remote Retrieval Access card
If you plan to receive fax messages while away from your machine,
carrying the Remote Retrieval Access Card printed below will serve
as a convenient reminder of the retrieval procedures. Simply cut out
the card and fold it to fit your wallet or organizer. Keeping it handy will
help you derive the full benefit of your machine’s Forwarding and
Remote Retrieval features.
Using Remote Access Code
1
Dial your fax number from a telephone or fax machine using
touch tone.
When your machine answers, immediately enter your
Remote Access Code (3 digits followed by ).
Your machine signals the kinds of messages it received:
1 long beep — Fax messages
No beeps — No messages.
After 2 short beeps, enter a command.
Press
9 0
to reset your machine when you finish.
Hang up.
2
3
4
5
6
1
4
Press
9 7 1
1 long beep — Fax messages
3 short beeps — No messages
C
HANGE
R
ECEIVE
M
ODE
Press
9 8
then for External TAD, press
1
.
Fax Only, press
3
.
Fax/Tel, press
2
.
E
XIT
R
EMOTE
O
PERATION
Press
9 0
.
C
HECK
R
ECEIVING
S
TATUS
R
EMOTE
R
ETRIEVAL
A
CCESS
C
ARD
Fold Fold
R - 2
Press
Menu/Set
,
2
,
5
,
3
.
When you are at the machine:
fax number where you want your fax messages forwarded
followed by .
Program Fax Forwarding Number, press
4
. Enter the new
Turn Fax Storage On, press
6
.
Turn Fax Storage Off
, press
7
.
R
ETRIEVE A
F
AX
Press
9 6
then to
Retrieve all faxes, press
2
,
then enter the number of remote fax machine followed by .
After the beep, hang up and wait.
Erase all fax messages, press
3
.
Changing Remote Access Code
1
2
Enter a three-digit number from 000 to 998.
The cannot be changed.
3
Press
Menu/Set
.
4
Press
Stop/Exit
.
Remote Commands
C
HANGE
F
AX
F
ORWARDING
S
ETTING
Press
9 5
.
then to Turn feature Off, press
1
.
Select Fax Forwarding, press
2
.
3
2
Fold Fold
This machine is approved for use in the country of purchase only, local
Brother companies or their dealers will only support machines purchased in
their own countries.
UK/IRE/SAF/PAN NORDIC
Version A
… 4 …


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