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TROUBLESHOOTING
109
Appendix
5
b
Using the included touch pen, lightly touch the center
of each +, in order from 1 to 13.
c
Turn the main power to OFF, then turn it back to ON.
If the machine stops operating correctly, check the
following possible problems before requesting service.
You can solve most problems by yourself. If you need
additional help, the Brother Solutions Center offers the
latest FAQs and troubleshooting tips.
Visit us at “ http://s.brother/cpeab/
”.
If the problem persists, contact your authorized Brother
dealer or the nearest Brother authorized service center.
Untangling Thread from beneath the Bobbin
Winder Seat
If the bobbin winding starts when the thread is not
passed through the pretension disk correctly, the thread
may become tangled beneath the bobbin winder seat.
Wind off the thread according to the following
procedure.
a
Press to stop the bobbin winding.
b
Cut the thread with scissors near the pretension disk.
1 Pretension disk
c
Push the bobbin winder switch to the right, and then
raise the bobbin at least 10 cm (4 inches) from the
shaft.
Note
Only use the included touch pen to touch the
screen. Do not use a mechanical pencil, pin, or
other sharp object. Do not press too hard on the
screen. Otherwise, damage may result.
Note
If you finish the screen adjustment and the screen
still does not respond, or if you cannot do the
adjustment, contact your authorized Brother
dealer.
TROUBLESHOOTING
1 Thread
2 Bobbin winder seat
Do not remove the bobbin winder seat even if
the thread becomes tangled under the bobbin
winder seat. It may result in injuries.
a
b
a
111


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