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Troubleshooting
A-16
High-pitched
sound while
sewing
Dust or lint is caught in the feed dogs. Remove the dust or lint. A-2
Pieces of thread are caught in the race. Clean the race. A-2
Upper threading is incorrect.
Check the steps for threading the machine and
rethread the machine.
B-21
A bobbin designed specifically for this machine
is not used.
Incorrect bobbins will not work properly. Only
use a bobbin designed specifically for this
machine.
B-15
There are needle holes or friction scratches in
the bobbin case.
Replace the bobbin case, or consult your
authorized Brother dealer.
A-2
Fabric does not
feed through the
machine.
Feed dogs are set in the down position.
Slide the feed dog position switch to the right
.
B-2
Stitches are too close together. Lengthen the stitch length setting. B-40
Wrong presser foot was used. Use the correct presser foot. B-32
Needle is turned, bent or the point is dull. Replace the needle. B-29
Thread is entangled.
Cut the entangled thread and remove it from the
race.
A-8
Zigzag footJ” is slanted on a thick seam at the
beginning of stitching.
Use the presser foot locking pin (black button
on the left side) on zigzag foot “J” to keep the
presser foot level while sewing.
S-4
Presser foot pressure is set incorrectly for
fabric.
Adjust the presser foot pressure
within the settings screen.
B-44
The fabric feeds in
the opposite
direction.
The feed mechanism is damaged.
Contact your authorized Brother dealer or the
nearest Brother authorized service center.
The needle
contacts the
needle plate.
The needle clamp screw is loose.
Firmly tighten the needle clamp screw. If the
needle is bent or blunt, replace it with a new
one.
B-29
Needle is turned, bent or the point is dull. Replace the needle. B-29
Fabric being sewn
with the machine
cannot be
removed.
Thread is tangled below the needle plate.
Lift up the fabric and cut the threads below it,
and clean the race.
A-8
A broken needle
has fallen into the
machine.
Turn off the machine, and then remove the
needle plate. If the needle that fell into the
machine can be seen, use tweezers to remove
it. After removing the needle, return the needle
plate to its original position and insert a new
needle.
Before turning on the machine, slowly turn the
handwheel toward you to check that it turns
smoothly and that the new needle enters
through the center of the needle plate opening.
If the handwheel does not turn smoothly or the
needle that fell into the machine cannot be
removed, contact your authorized Brother
dealer or the nearest Brother authorized service
center.
A-8
The handwheel
feels sluggish
when it is turned.
Thread is tangled in the bobbin case.
Remove the tangled thread from the bobbin
case. Re-install the bobbin case so it is
correctly positioned.
A-5, A-8
Symptom Probable Cause Remedy Reference
134


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