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Troubleshooting
201
6
The colour of your printouts is
not what you expected
To improve the colour density, calibrate the colours using first the
Touchscreen and then the printer driver (see Colour Calibration
on page 116).
To adjust the print position of colours for sharper edges, perform the colour
registration using the Touchscreen (see Colour Registration on page 117).
Make sure toner save mode is off in the Touchscreen or the printer driver.
See Toner Save Mode in Advanced tab on page 41 (For Windows
®
printer
driver), Advanced options on page 58 (For Windows
®
BR-Script printer
driver), Advanced print settings on page 73 (For Macintosh printer driver),
Printer Features on page 77 (For Macintosh BR-Script printer driver).
If the print quality is poor, clear the Improve Grey Colour check box of the
printer driver.
See Improve Grey Colour in Settings dialog box on page 36
(for Windows
®
printer driver), Advanced options on page 58 (for Windows
®
BR-Script printer driver), Advanced print settings on page 73 (for Macintosh
printer driver), or Printer Features on page 77 (for Macintosh BR-Script
printer driver).
If the print quality of the black portion is not what you expected, select the
Enhance Black Printing check box of the printer driver.
See Enhance
Black Printing in Settings dialog box on page 36 (for Windows
®
printer
driver), Advanced options on page 58 (for Windows
®
BR-Script printer
driver), Advanced print settings on page 73 (for Macintosh printer driver), or
Printer Features on page 77 (for Macintosh BR-Script printer driver).
Identify the colour causing the problem and put in a new toner cartridge
(see Replacing the toner cartridges on page 128). To identify the colour of
the toner cartridge, visit http://solutions.brother.com/
to view our FAQs and
troubleshooting tips.
Install a new drum unit (see Replacing the drum unit on page 133).
Colour misregistration
Make sure that the machine is on a solid level surface.
Perform the colour registration using the Touchscreen(see Colour
Registration on page 117).
Install a new drum unit (see Replacing the drum unit on page 133).
Install a new belt unit (see Replacing the belt unit on page 140).
Examples of poor print quality Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghi jklm nopqr stuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghi jklm nopqr stuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghi jklm nopqr stuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghi jklm nopqr stuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghi jklm nopqr stuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghi jklm nopqr stuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghi jklm nopqr stuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghi jklm nopqr stuvwxyz.
210


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