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Home > Troubleshooting > Network Problems > Error Messages
Error Messages
Related Models: HL-L2350DW/HL-L2357DW/HL-L2375DW
Your Brother machine will display an error message if an error occurs. The most common error messages are
shown in the table.
Error
Messages
Cause Action
Connection
Error
Other devices are trying to
connect to the Wi-Fi Direct
network at the same time.
Make sure there are no other devices trying to connect to the Wi-Fi
Direct network, and then try to configure the Wi-Fi Direct settings
again.
Connection
Fail
The Brother machine and
your mobile device cannot
communicate during the Wi-
Fi Direct network
configuration.
Move the mobile device closer to your Brother machine.
Move your Brother machine and the mobile device to an
obstruction-free area.
If you are using the PIN Method of WPS, make sure you have
entered the correct PIN.
No Device
When configuring the Wi-Fi
Direct network, the Brother
machine cannot find your
mobile device.
Make sure your machine and mobile device are in the Wi-Fi
Direct mode.
Move the mobile device closer to your Brother machine.
Move your Brother machine and the mobile device to an
obstruction-free area.
If you are manually configuring the Wi-Fi Direct network, make
sure you have entered the correct password.
If your mobile device has a configuration page for how to obtain
an IP address, make sure the IP address of your mobile device
has been configured via DHCP.
Related Information
Network Problems
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