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CHAPTER 6 TROUBLESHOOTING
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This section provides information on the following topics:
Image Defect Samples Recommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
C
DE
F
d
ef
g
BC
b
c
d
2
3
Faint
Check the printer's environment. Conditions such as humidity,
high temperatures, etc., may cause this print defect to occur. See
Positioning the Printer in Chapter 1.
If the whole page is too light, toner save mode may be on.
Disable toner save mode within the Printer Properties tab of the
Driver.
Try installing a new toner cartridge. See Replacing the Toner
Cartridge in Chapter 5.
Try installing a new drum unit. See "Replacing the Drum Unit" in
Chapter 5.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Gray background
Make sure that you use paper that meets the Brothers
recommended specifications. See What Kind of Paper can I
Use? in Chapter 1.
Check the printer's environment; high temperature and high
humidity conditions can increase the amount of background
shading.
Installing a new toner cartridge. See "Replacing the Toner
Cartridge" in Chapter 5.
Installing a new drum unit. See "Replacing the Drum Unit" in
Chapter 5.
Ghost
Make sure that you use paper that meets the specifications. A
rough surfaced paper, paper that has absorbed moisture or thick
print media can cause the problem.
Make sure that you select the appropriate media type in the
printer driver. See What Kind of Paper can I Use? in Chapter 1.
Try installing a new drum unit. See Replacing the Drum Unit in
Chapter 5.
98


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