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TROUBLESHOOTING AND ROUTINE MAINTENANCE
ERROR MESSAGE CAUSE ACTION
COOLING DOWN
WAIT FOR A
WHILE
The temperature of the
drum unit or toner cartridge
is too hot.
The FAX/MFC will pause
its current print job and go
into cooling down mode.
During the cooling down
mode, you will hear the
cooling fan running while
the display on the
FAX/MFC shows
COOLING DOWN
and
WAIT FOR A WHILE
.
You must wait and allow
the FAX/MFC to resume
printing when it is ready.
COVER OPEN
PLS CLOSE
COVER
The top cover was not
completely closed.
Open, then close the top
cover.
DISCONNECTED The other party or other
partys FAX/MFC
terminated the call.
Try to fax or receive
again or call the other
party to see what
happened.
CHECK
DOCUMENT
Documents were not
inserted or fed properly or
document was too long.
Do not pull paper out
until you see page 13-5.
MACHINE ERROR
XX
The FAX/MFC has a
mechanical problem.
Turn off the power. Then
call Brother Customer
Service:
In USA:
1-800-284-4329
In Canada:
1-800-853-6660
In Montreal:
1-514-685-6464
110


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