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Difficulties Cause Suggestions
The scan quality is poor. See Related Information: Calibrate
Your Brother Machine.
The scanner resolution is too low. Increase the scanner resolution.
Bleedthrough is seen in the
scanned data.
The settings are not appropriate for the
type of document being scanned.
Select the Remove Bleed-through /
Pattern / Remove Background Colour
check box.
Colours in the scanned data are
dark.
The settings are not appropriate for the
type of document being scanned.
Do one of the following:
Select the Remove Bleed-through /
Pattern / Remove Background
Colour check box, and then scan
from your computer.
Increase the Brightness, and then
scan from your computer.
Increase the Contrast, and then
scan from your computer.
Change the Scan Type to Grey or
Colour, and then scan from your
computer.
Calibration needs to be performed.
Perform the calibration.
See Related Information: Calibrate
Your Brother Machine.
A page that is not a blank page is
skipped.
The document is too faint.
Skip Blank Page is set to On.
Set Skip Blank Page to Off.
Alternatively, reduce the Skip Blank
Page sensitivity.
Cannot scan a long document. Long Paper is not selected for the
document size.
Select Long Paper for the document
size.
Cannot scan.
(DSmobile DS-940DW)
The Pull Scan option in the Scan from
PC dialog box in Web Based
Management is disabled.
Enable the Pull Scan option.
Cannot scan to a computer from
the machine.
Scanning application (for example,
Brother iPrint&Scan) is not installed on
the computer.
Install a scanning application (for
example, Brother iPrint&Scan).
See Related Information: Brother
iPrint&Scan for Windows and Mac.
The settings are not configured within
the scanning application (for example,
Brother iPrint&Scan).
Configure the settings using a
scanning application (for example,
Brother iPrint&Scan).
See Related Information: Brother
iPrint&Scan for Windows and Mac.
The Scan to PC settings were not
configured in Remote Setup.
Configure the Scan to PC settings in
Remote Setup.
The Mode Select Switch is set to .
(DSmobile DS-940DW)
Set the Mode Select Switch to or
.
The plastic card is jammed. The machine was turned on with the
plastic card inserted.
Remove the plastic card. To prevent
the card from getting jammed again,
do not leave the card inserted in the
machine.
The embossed card was inserted with
the embossed side down.
Remove the embossed card and then
reinsert it, embossed side up, into the
Feeder Slot.
The plastic card is not inserted straight. Insert the plastic card straight.
The Output Guide is open. Close the Output Guide.
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Brother DS-740D User Manual - German - 171 pages

Brother DS-740D User Manual - Dutch - 169 pages

Brother DS-740D User Manual - French - 167 pages


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