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Troubleshooting
49
8
Other difficulties
The file size is too
large.
The size of the file will depend upon
many factors. The physical size of the
document and the amount of text /
graphics on each page are factors that
will affect the resulting file size. These
factors cannot be changed.
To produce the smallest scan file for a given docu-
ment, use the lowest resolution and Black and
White mode, and scan the smallest area possible.
Using the opposite settings (scanned in the highest
resolution, in the Colour mode, and scanning the
largest area possible) will produce the largest-sized
file.
For Windows
®
: see Changing DSmobileCapture
scan settings (for Windows
®
) on page 16).
For Macintosh: see Changing DSmobileCapture
scan settings (for Macintosh) on page 25).
Difficulty Cause Suggestions
I do not have or lost
the Calibration Sheet.
Causes may vary. The special glossy calibration sheet that came with
your scanner will give you the best calibration re-
sults. To order a new Calibration Sheet, go to the
Brother Solutions Center at
http://solutions.brother.com/
or contact information
for your local Brother office at
http://www.brother.com/
.
I want to use a USB
hub.
Causes may vary. A USB hub may not be able to supply enough pow-
er to the scanner.
Difficulty Cause Suggestions
54


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