579548
50
Zoom out
Zoom in
Previous page
1/60
Next page
Troubleshooting
45
8
Troubleshooting
Scanning difficulties
Calibration failed. Please reboot the
machine.
An error caused the calibration to fail.
For example, the Calibration Sheet is
not inserted in the correct direction.
Remove the Micro USB Cable
from your computer. Reconnect
the Micro USB Cable to the com-
puter, and perform the calibration
again.
Insert the Calibration Sheet in the
correct direction.
For Windows
®
: to perform the cal-
ibration using software, see Cali-
bration using software (for
Windows
®
) on page 37.
For Macintosh: to perform the cal-
ibration using software, see Cali-
bration using software (for
Macintosh) on page 40.
Difficulty Cause Suggestions
My scanner does not
turn on.
The supplied Micro USB Cable is not
connected securely.
Make sure the Micro USB Cable is securely con-
nected to your scanner and computer.
My computer does not
recognize the scanner
when it is connected
via the Micro USB
Cable.
Causes may vary. Make sure the Micro USB Cable is securely con-
nected to your scanner and computer. Remove the
Micro USB Cable and reconnect the Micro USB
Cable to your scanner and computer.
My scanned images
have black lines run-
ning through them,
blank spaces, or are of
overall bad quality.
This problem occurs if the scanner is
not calibrated correctly or if a foreign
object, such as a paper clip or ripped
paper, is stuck in the scanner.
1. Check the document feeder slot and make sure
that the slot is clear. If foreign objects are found,
remove them from your scanner.
2. Calibrate your scanner (see Scanner Calibration
on page 37).
If scan quality is not improved after you calibrate
your scanner:
1. Clean the scanner (see Scanner Maintenance on
page 42).
2. Calibrate your scanner again.
Error message Cause Action
50


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Brother DS-620 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Brother DS-620 in the language / languages: English as an attachment in your email.

The manual is 3,11 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Brother DS-620

Brother DS-620 User Manual - German - 60 pages

Brother DS-620 User Manual - Dutch - 60 pages

Brother DS-620 User Manual - French - 60 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info