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LIMITED WARRANTY (USA)
This warranty gives you certain rights and
you may also have other rights that may vary
from state to state.
This warranty is given only to the first end-
use purchaser of the accompanying product
(referred to in this warranty as “this Product”).
What is covered: Brother warrants to you
for the Warranty Period that there are no
defects in the materials, workmanship or Year
2000 compliance of this Product. The
“Warranty Period” is 3 years from the date of
purchase, and provides for: repair or
replacement, at your option, during the first
two years; and repair only during the third
year. The “Warranty Period” for consumable
items, such as Toner, Drums, Ribbons, etc.
is 90 days from the date of purchase, or the
rated life of the Consumable item, whichever
is shorter.
What is NOT covered: This warranty is VOID
— that is, this Product has no warranty — if:
(1) you did not purchase this Product from
an authorized Brother reseller within the
United States, (2) this Product has been
serviced, modified or tampered with by
anyone other than an Authorized Service
Representative of Brother, (3) the serial
number has been modified, defaced or
removed from this Product, (4) this Product
has been abused or damaged or, the
recommended monthly volume has been
exceeded, (5) non Brother®-brand or non
Brother approved parts, supplies, power
supplies or other accessories have been
used with this Product, or (6) this Product
has been transported without the proper
preparation and packaging.
What to do if you think your Product is
defective:
Call our Customer Service Hotline at 1-800-
284-4329, or if you suspect a defect in
materials or workmanship in this Product, you
can report it to a Brother Authorized Service
Center. During the Warranty Period, supply
Brother’s representative with a copy of your
dated bill of sale showing that this Product
was purchased within the United States. For
the name of your Brother Authorized Service
Center, call 1-800-521-2846. After contacting
the Brother Authorized Service Center, you
may be required to deliver or send the
Product properly packaged, freight prepaid,
to the Authorized Service Center together
with a photocopy of your bill of sale.
What Brother will do: Brother (or its
Authorized Service Center) will evaluate your
report of a possible defect to determine
whether a defect exists, and if it does exist,
Brother (or its Authorized Service Center) will
repair or replace the Product with a product
that performs the same functions and
performs as well as the original Product.
Brother reserves the right to supply
refurbished or remanufactured replacement
parts provided that the replacement parts
conform to the manufacturer’s specifications
for new products. The repaired or
replacement product will be returned to you
at no cost.
Exchange Service:
When an exchange is authorized, Brother will
exchange your non-working Product with a
refurbished or remanufactured product that
performs to the manufacturer’s specifications
for new products. The refurbished or
remanufactured Product you receive will be
covered by the balance of the limited warranty
period remaining on the original Product, plus
an additional thirty (30) days. You will keep
the replacement Product that is sent to you
and must return (or be billed up to the cost of
a new product) your original non-working
product, which shall become the property of
Brother. You must call Brother Customer
Service and if the representative cannot
correct the product’s malfunction over the
telephone and you elect the exchange
service, you must provide information
pertaining to this Product and you must also
provide a valid major credit card number. Your
credit card will be charged up to the cost of a
new Product if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the malfunctions of your
original Product are not covered by the limited
warranty; (iii) the proper packaging
BROTHER THREE YEAR LIMITED HARDWARE WARRANTY
(For USA Only)
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