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Basic User's Guide
DCP-L2520DW
DCP-L2540DW
MFC-L2680W
MFC-L2685DW
MFC-L2700DW
MFC-L2705DW
MFC-L2707DW
Brother recommends keeping this guide next to your Brother machine for quick reference.
Online User's Guide
This Basic User's Guide contains basic
instructions and information for your Brother
machine.
For more advanced instructions and information,
see the Online User's Guide at
solutions.brother.com/manuals
If you need to call Customer Service
Please complete this information for future reference:
Model Number:
(Circle your model
number)
DCP-L2520DW/DCP-L2540DW/MFC-L2680W/
MFC-L2685DW/MFC-L2700DW/MFC-L2705DW/
MFC-L2707DW
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the machine. Retain this User’s Guide with your sales
receipt as a permanent record of your purchase, in the event of theft, fire or warranty
service.
Register your product online at
http://www.brother.com/html/registration
By registering your product with Brother, you will be recorded as the original
owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you
lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
The most convenient and efficient way to register your new product is online
at
http://www.brother.com/html/registration.
© 2017 Brother Industries, Ltd. All rights reserved.
Brother Numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made
from within that country.
Register Your Product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product if you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance;
and,
will help us notify you of enhancements to your product and special offers.
Complete and fax the Brother Warranty Registration and Test Sheet, or register on-line at
http://www.brother.com/registration
FAQs (Frequently Asked Questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. Download the latest software and utilities and read FAQs and troubleshooting tips
to learn how to get the most from your Brother product.
support.brother.com
Check here for Brother driver updates.
To keep your machine’s performance up to date, check here for the latest firmware
upgrade.
i
For Customer Service
In USA:
http://www.brother-usa.com/support (Self-Service/Email/Chat)
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (assistance via fax)
1-877-268-9575 (test your fax sending and fax receiving operations)
In Canada:
www.brother.ca/support (Self-Service Videos, Email, Chat, Facebook and Twitter Help)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
or visit http://www.brother-usa.com/service.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, visit www.brother.ca/support.
ii
Ordering Accessories and Supplies
For best quality results use only genuine Brother supplies, which are available at most Brother
retailers. If you cannot find the supplies you need and have a Visa, MasterCard, Discover,
American Express credit card, or PayPal account, you can order directly from Brother. Visit us
online for a complete selection of the Brother accessories and supplies that are available for
purchase.
In Canada, only Visa and MasterCard are accepted.
NOTE
In USA:
1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (assistance via fax)
http://www.brothermall.com
In Canada:
http://www.brother.ca
iii
Order Information
Description Item
Toner cartridge TN-630 (Approximately 1,200 pages, Letter or A4 size single-
sided pages)
1 2
TN-660 (Approximately 2,600 pages, Letter or A4 size single-
sided pages)
1 3
Drum Unit
DR-630 (Approximately 12,000 pages, 1 page per job)
4
Telephone Line Cord LG3077001
Basic User's Guide D00JCJ001 (English for USA and Canada)
LEM597002 (French for Canada)
Quick Setup Guide D00JCL001 (English for USA and Canada)
LEM587002 (French for Canada)
1
Approximate cartridge yield is declared in accordance with ISO/IEC 19752.
2
Standard toner cartridge
3
High yield toner cartridge
4
Drum life is approximate and may vary by type of use.
iv
Notice - Disclaimer of Warranties (USA and
Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
For the Latest Driver Updates
Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to
download drivers.
To keep your machine’s performance up-to-date, check there for the latest firmware upgrades.
v
The Online User's Guide Helps You Get the Most
Out of Your Machine
Quicker navigation!
Search box
Navigation index in a separate panel
Comprehensive!
Every topic in one guide
Simplified Layout!
Provides step-by-step instructions
Feature summary at the top of the page
1
2
3
4
1. Search Box 2. Navigation 3. Summary 4. Step-by-Step
Where can I find this manual?
(Windows
®
)
Click (Start) > All Programs > Brother > Brother Utilities > Brother MFC-XXXX series >
Support > Users Guides.
(Windows
®
8)
Tap or click
(Brother Utilities) > Brother MFC-XXXX series > Support > Users Guides.
(Select your model from the drop-down list if not already selected.)
(Macintosh or other options)
Go to your model's Manuals page on the Brother Solutions Center at support.brother.com to
download manuals.
vi
If you have questions or problems, please take a
look at our FAQs.
Provides several ways to search!
Displays related questions for more information
Receives regular updates based on customer feedback
Since the Brother Solutions Center is updated regularly, this screen shot is subject to change
without notice.
Where can I find these FAQs?
Brother Solutions Center
support.brother.com
vii
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could result in
death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor
or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in
damage to property or loss of product functionality.
NOTE
NOTE specifies the operating environment, conditions for installation, or special conditions of
use.
Tips icons provide helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Bold
Bold style identifies buttons on the machine's control panel or computer screen.
Italics
Italicized style emphasizes an important point or refers you to a related topic.
Courier New
Courier New font identifies messages shown on the machine's LCD.
viii
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,
covering the latest product's descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
ix
1
General Information ............................................................................................ 1
Control Panel Overview.............................................................................................1
Access Brother Utilities..............................................................................................8
Initial Setup................................................................................................................9
Set the Date and Time .....................................................................................9
Adjust the Ring Volume ...................................................................................9
Adjust the Beeper Volume .............................................................................10
Adjust the Speaker Volume ...........................................................................10
2
Paper Handling ...................................................................................................11
Load Paper..............................................................................................................11
Load and Print using the Paper Tray .............................................................11
Set the Check Size ........................................................................................12
Change the Paper Size ...........................................................................................12
Change the Paper Type...........................................................................................13
Recommended Print Media ....................................................................................13
Using Special Paper................................................................................................14
3
Print .................................................................................................................... 15
Print from Your Computer (Windows
®
)....................................................................15
Print a Document (Windows
®
).......................................................................15
Print on Both Sides of the Paper (Windows
®
) ...............................................15
Print More Than One Page on a Single Sheet of Paper (N in 1)
(Windows
®
)....................................................................................................16
Printing on Envelopes, Thick Paper, or Labels ..............................................17
Printing on Plain Paper, Thin Paper, Recycled Paper, or Bond Paper
using the Manual Feed Slot ...........................................................................19
4
Copy ................................................................................................................... 21
Copy a Document....................................................................................................21
Copy Settings ..........................................................................................................22
Copy Option...................................................................................................22
Copy Multiple Pages on Both Sides of the Paper..........................................24
Copy a 2-sided Document Using the Scanner Glass ....................................25
Copy Both Sides of an ID Card onto One Page ............................................26
5
Scan.................................................................................................................... 28
Scan from Your Computer (Windows
®
)...................................................................28
Save Scanned Documents and Photos to a Folder as a PDF File Using
ControlCenter4 Advanced Mode (Windows
®
) ...............................................28
Scan Using the Scan Button on Your Brother Machine...........................................29
Table of Contents
x
Scan Using the Scan Button on the Machine ................................................29
6
Fax ...................................................................................................................... 31
Before Faxing ..........................................................................................................31
Set Your Station ID ........................................................................................31
Set Telephone Line Compatibility for Interference and VoIP Systems ..........32
Receive Modes ..............................................................................................32
Choose the Correct Receive Mode................................................................34
Set the F/T Ring Time (Pseudo/Double-ring).................................................36
Set the Number of Rings Before the Machine Answers (Ring Delay) ...........37
Store Numbers ........................................................................................................38
Store One Touch Dial Numbers .....................................................................38
Store Speed Dial Numbers ............................................................................38
Change or Delete One Touch Dial Numbers .................................................38
Change or Delete Speed Dial Numbers ........................................................39
Telephone Services and External Devices ..............................................................40
Voice Mail ......................................................................................................40
Distinctive Ring ..............................................................................................40
Voice Over Internet Protocol (VoIP)...............................................................40
Connection of an External Telephone Answering Device (TAD)....................40
External and Extension Telephones ..............................................................41
Send and Receive a Fax Using Your Machine ........................................................42
Send a Fax ....................................................................................................42
Fax Using Your Computer (PC-FAX).......................................................................44
Send Faxes from Your Computer ..................................................................44
Receive Faxes on Your Computer (Windows
®
only) .....................................44
A
Troubleshooting ................................................................................................ 46
Identify the Problem.................................................................................................46
Error and Maintenance Messages...........................................................................47
Fax and Telephone Problems..................................................................................52
Troubleshooting for Other Fax Problems.......................................................53
Print or Scan Problems............................................................................................55
Document and Paper Jams.....................................................................................57
Find the Jammed Document or Paper...........................................................57
Clear the Document Jam ...............................................................................57
Clear the Paper Jam......................................................................................58
B
Appendix ............................................................................................................ 65
How to Enter Text on Your Brother Machine ...........................................................65
Supplies...................................................................................................................67
C
Index ................................................................................................................... 68
xi
78
11
109
7. Menu buttons
Clear
Press to delete entered data or cancel the current setting.
Menu
Press to access the Menu for programming your machine settings.
OK
Press to store your machine settings.
d or c
Press to scroll back or forward through menu selections.
a or b
Press to scroll up or down through menus and options.
Press to change the resolution in Fax Mode.
Press to access speed dial numbers.
8. Dial Pad
Use to dial fax and telephone numbers.
Use as a keyboard to enter text or characters.
9. Power On/Off
Turn on the machine by pressing .
Turn off the machine by pressing and holding . The LCD displays Shutting Down
and stays on for a few seconds before turning off. If you have an external telephone or
TAD connected, it is always available.
1
General Information
3
10. Stop/Exit
Press to stop an operation.
Press to exit from a menu.
11. Start
Press to start sending faxes.
Press to start copying.
Press to start scanning documents.
4
5. Liquid Crystal Display (LCD)
Displays messages to help you set up and use the machine.
If the machine is in Ready Mode or COPY Mode, the LCD displays:
□□■□□
ba
c
d
e
100% Auto
Stack Copies:01
a. Type of copy
b. Number of copies
c. Quality
d. Contrast
e. Copy ratio
6
78
6. Menu buttons
Menu
Press to access the Menu for programming your machine settings.
Clear
Press to delete entered data.
Press to cancel the current setting.
OK
Press to store your machine setting.
a or b
Press to scroll up or down through menus and options.
7. Stop/Exit
Press to stop an operation.
Press to exit from a menu.
8. Start
Press to start copying.
6
Press to start scanning documents.
1
General Information
7
Access Brother Utilities
Brother Utilities is an application launcher
that offers convenient access to all Brother
applications installed on your device.
1
Do one of the following:
(Windows
®
XP, Windows Vista
®
,
Windows
®
7, Windows Server
®
2003,
Windows Server
®
2008 and Windows
Server
®
2008 R2)
Click Start > All Programs >
Brother > Brother Utilities.
(Windows
®
8 and Windows Server
®
2012)
Tap or Click (Brother Utilities)
either on the Start screen or the
desktop.
(Windows
®
8.1 and Windows
Server
®
2012 R2)
Move your mouse to the lower left
corner of the Start screen and click
(if you are using a touch-based
device, swipe up from the bottom of
the Start screen to bring up the Apps
screen). When the Apps screen
appears, tap or click (Brother
Utilities).
2
Select Brother MFC-XXXX series
(where XXXX is the name of your
model).
3
Select the operation you want to use.
8
Initial Setup
Set the Date and Time
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
1
Press Menu.
2
Press a or b to display the Initial
Setup option, and then press OK.
3
Press a or b to display the Date&Time
option, and then press OK.
4
Press a or b to display the Date&Time
option, and then press OK.
5
Enter the last two digits of the year
using the dial pad, and then press OK.
6
Enter the two digits for the month using
the dial pad, and then press OK.
7
Enter the two digits for the day using the
dial pad, and then press OK.
8
Press a or b to display the 12h Clock
or 24h Clock option, and then press
OK.
9
Do one of the following:
If you selected 12h Clock as the
format in the Date&Time setting,
enter the time (in 12-hour format)
using the dial pad.
Press OK.
Press a or b to display the AM or PM
option, and then press OK.
If you selected 24h Clock as the
format in the Date&Time setting,
enter the time (in 24-hour format)
using the dial pad.
Press OK.
(For example: enter 19:45 for
7:45 PM.)
10
Press Stop/Exit.
Adjust the Ring Volume
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
1
Press Menu.
2
Press a or b to display the General
Setup option, and then press OK.
3
Press a or b to display the Volume
option, and then press OK.
4
Press a or b to display the Ring option,
and then press OK.
5
Press a or b to display the High, Med,
Low, or Off option, and then press OK.
6
Press Stop/Exit.
1
General Information
9
Adjust the Beeper Volume
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
When the beeper is on, the machine will beep
when you press a button, make a mistake, or
after you send or receive a fax. You can
choose from a range of volume levels.
1
Press Menu.
2
Press a or b to display the General
Setup option, and then press OK.
3
Press a or b to display the Volume
option, and then press OK.
4
Press a or b to display the Beeper
option, and then press OK.
5
Press a or b to display the High, Med,
Low, or Off option, and then press OK.
6
Press Stop/Exit.
Adjust the Speaker Volume
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
1
Press Menu.
2
Press a or b to display the General
Setup option, and then press OK.
3
Press a or b to display the Volume
option, and then press OK.
4
Press a or b to display the Speaker
option, and then press OK.
5
Press a or b to display the High, Med,
Low, or Off option, and then press OK.
6
Press Stop/Exit.
10
Load Paper
Load and Print using the
Paper Tray
If the Check Size setting is set to On and
you pull the paper tray out of the
machine, a message appears on the
LCD asking if you want to change the
paper size. Change the paper size and
paper type settings if needed, following
the on-screen instructions.
When you load a different paper size in
the tray, you must change the paper size
setting in the machine or on your
computer at the same time.
1
Pull the paper tray completely out of the
machine.
2
Press and slide the paper guides to fit
the paper.
Press the green release levers to slide
the paper guides.
For Legal or Folio size paper, press the
release button (1) in the bottom of the
paper tray and then pull out the back of
the paper tray. (Legal and Folio size
paper are not available in some regions.)
1
3
Fan the stack of paper well.
2
Paper Handling
2
Paper Handling
11
4
Load paper with the printing surface
face down in the paper tray.
DO NOT load different types of paper in
the paper tray at the same time. Doing
this may cause the paper to jam or
misfeed.
5
Make sure the paper is below the
maximum paper mark (b b b).
Overfilling the paper tray will cause
paper jams.
6
Slowly push the paper tray completely
into the machine.
7
Lift the support flap to prevent paper
from sliding off the output tray.
8
Send your print job to the machine.
Change your print preferences in the Print
dialog box before sending the print job
from your computer.
Set the Check Size
Your Brother machine's Check Size setting
causes the machine to display a message
when you remove the paper tray from the
machine, asking if you changed the paper
size.
The default setting is On.
1
Press Menu.
2
Press a or b to display the General
Setup option, and then press OK.
3
Press a or b to display the Paper
option, and then press OK.
4
Press a or b to display the Check Size
option, and then press OK.
5
Press a or b to select the On or Off
option, and then press OK.
6
Press Stop/Exit.
Change the Paper Size
When you change the size of the paper you
load in the tray, you must change the paper
size setting on the LCD at the same time.
1
Press Menu.
2
Press a or b to display the General
Setup option, and then press OK.
12
3
Press a or b to display the Paper
option, and then press OK.
4
Press a or b to display the Paper Size
option, and then press OK.
5
Press a or b to display the Letter,
Legal, Executive, A5, A5 L, A6,
Folio, or A4 option, and then press
OK.
6
Press Stop/Exit.
Change the Paper Type
To get the best print quality, set the machine
for the type of paper you are using.
1
Press Menu.
2
Press a or b to display the General
Setup option, and then press OK.
3
Press a or b to display the Paper
option, and then press OK.
4
Press a or b to display the Paper Type
option, and then press OK.
5
Press a or b to display the Thin,
Plain, Thick, Thicker, or Recycled
Paper option, and then press OK.
6
Press Stop/Exit.
Recommended Print
Media
To get the best print quality, we recommend
using the paper in the table.
Paper Type Item
Plain Paper Xerox 4200DP 20 lb
Hammermill Laser Print
(24 lb = 90 g/m
2
)
Recycled
Paper
No specific brand
recommended
Labels Avery laser labels white
#5160
Envelopes No specific brand
recommended
2
Paper Handling
13
Using Special Paper
Always test paper samples before purchasing
them to ensure desirable performance.
DO NOT use inkjet paper; it may cause a
paper jam or damage your machine.
If you use bond paper, paper with a rough
surface, or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
IMPORTANT
Some types of paper may not perform well or
may cause damage to your machine.
DO NOT use paper:
that is highly textured
that is extremely smooth or shiny
that is curled or warped
that is coated or has a chemical finish
that is damaged, creased or folded
that exceeds the recommended weight
specification in this guide
with tabs and staples
with letterheads using low temperature
dyes or thermography
that is multipart or carbonless
that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine. This
damage is not covered under any Brother
warranty or service agreement.
14
Print from Your Computer (Windows
®
)
Print a Document
(Windows
®
)
1
Select the print command in your
application.
2
Select Brother MFC-XXXX series
(where XXXX is the name of your
model).
3
Click OK.
4
Complete your print operation.
For more information, see the Online
User's Guide: Print a Document
Print on Both Sides of the
Paper (Windows
®
)
Related Models:
DCP-L2520DW/DCP-L2540DW/MFC-L2685DW/
MFC-L2700DW/MFC-L2705DW/MFC-L2707DW
Select Letter, Legal, or Folio size paper
when using the automatic 2sided
printing option.
1
Select the print command in your
application.
2
Select Brother MFC-XXXX series
(where XXXX is the name of your
model), and then click the printing
properties or preferences button.
The printer driver window appears.
3
Click the 2-sided / Booklet drop-down
list and select the 2-sided option.
4
Click the 2-sided Settings button.
5
Select an option from the 2-sided Type
menu.
3
Print
3
Print
15
6
Click OK.
7
Click OK again, and then complete your
print operation.
Print More Than One Page
on a Single Sheet of Paper
(N in 1) (Windows
®
)
1
Select the print command in your
application.
2
Select Brother MFC-XXXX series
(where XXXX is the name of your
model), and then click the printing
properties or preferences button.
The printer driver window appears.
3
Click the Multiple Page drop-down list
and select the 2 in 1, 4 in 1, 9 in 1, 16
in 1, or 25 in 1 option.
4
Click OK.
5
Complete your print operation.
16
Printing on Envelopes,
Thick Paper, or Labels
When the back cover (face-up output tray) is
pulled down, the machine has a straight paper
path from the manual feed slot on the front of
the machine through the back of the machine
and onto the face-up output tray. Use this
manual feed and output method for printing on
thick paper or envelopes.
Load the paper or envelope into the
manual feed slot with the printing surface
face up.
DO NOT load more than one sheet of
paper or one envelope in the manual
feed slot at any one time. Doing this may
cause a jam.
1
Open the back cover (face-up output
tray).
2
(For printing envelopes) Pull down the
two green levers, one on the left side
and one on the right side, to the
envelope position as shown in the
illustration.
3
On the front of the machine, open the
manual feed slot cover.
4
Slide the manual feed slot paper guides
to the width of the paper.
3
Print
17
5
Push one sheet of paper or one
envelope firmly into the manual feed
slot.
Continue pushing the paper until the top
edge of the paper presses against the
rollers for about two seconds, or until
the machine grabs the paper and pulls it
in further.
6
Select the print command in your
application.
7
Select Brother MFC-XXXX series
(where XXXX is the name of your
model), and then click the printing
properties or preferences button.
The printer driver window appears.
8
Click the Paper Size drop-down list and
select your paper size.
9
Click the Media Type drop-down list and
select the type of paper you are using.
10
Click the First Page and Other Pages
drop-down lists and select Manual.
11
Click the Portrait or Landscape option
to set the orientation of your printout.
12
Change other printer settings if needed.
13
Click OK.
14
Click Print.
15
(For printing envelopes) When you have
finished printing, return the two green
levers back to their original positions.
18
Printing on Plain Paper, Thin
Paper, Recycled Paper, or
Bond Paper using the
Manual Feed Slot
Load the paper into the manual feed slot
with the printing surface face up.
DO NOT load more than one sheet of
paper in the manual feed slot at any one
time. Doing this may cause a jam.
1
Lift up the support flap to prevent paper
from sliding off the face-down output
tray, or remove each page as soon as it
comes out of the machine.
2
Open the manual feed slot cover.
3
Slide the manual feed slot paper guides
to the width of the paper.
4
Push one sheet of paper firmly into the
manual feed slot.
Continue pushing the paper until the top
edge of the paper presses against the
rollers for about two seconds, or until
the machine grabs the paper and pulls it
in further.
5
Select the print command in your
application.
3
Print
19
6
Select Brother MFC-XXXX series
(where XXXX is the name of your
model), and then click the printing
properties or preferences button.
The printer driver window appears.
7
Click the Paper Size drop-down list and
select your paper size.
8
Click the Media Type drop-down list and
select the type of paper you are using.
9
Click the First Page and Other Pages
drop-down list and select Manual.
10
Click the Portrait or Landscape option
to set the orientation of your printout.
11
Change other printer settings if needed.
12
Click OK.
13
Click Print.
20
Copy a Document
1
Make sure you have loaded the correct
size paper in the paper tray.
2
Do one of the following:
Place the document face up in the
ADF.
(If you are copying multiple pages,
we recommend using the ADF.)
Place the document face down on
the scanner glass.
3
Do one of the following:
For MFC models
Press (COPY).
Use the dial pad to enter the number
of copies you want.
For DCP models
Press a or b to enter the number of
copies you want.
The LCD displays:
□□■□□
100% Auto
Stack Copies:01
4
Press Start.
4
Copy
4
Copy
21
Copy Settings
Copy Option
To change Copy settings, press the Options button.
Menu selections Options
Quality Auto
Text
Photo
Receipt
Stack/Sort Stack
A
B
A
B
B
B
A
Sort
B
B
A
B
A
B
A
Brightness
Increase the brightness to make the text lighter.
Decrease the brightness to make the text darker.
Contrast
Increase the contrast to make an image clearer.
Decrease the contrast to make an image more subdued.
Enlarge/Reduce 100%
97% LTR→A4
94% A4→LTR
91% Full Page
85% LTR→EXE
83% LGL→A4 (for models with ADF)
78% LGL→LTR (for models with ADF)
70% A4→A5
50%
Custom(25-400%)
Auto (for models with ADF)
200%
141% A5→A4
104% EXE→LTR
22
Menu selections Options
Page Layout Off(1 in 1)
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
2-sided
(available only for certain
models)
Off
1sided→2sided L
1sided→2sided S
4
Copy
23
5
Press a or b to select one the following
layout options, and then press OK.
1-sided -> 2-sided(L)
1-sided -> 2-sided(S)
6
Enter the number of copies.
7
Press Start to scan the page.
8
After the machine scans the page,
select the Yes or No option.
Option Description
Yes
Press 1 or a to scan the next
page.
Place the next page on the
scanner glass, and then
press OK.
No
Press 2 or b when you have
scanned all the pages.
Copy Both Sides of an ID
Card onto One Page
Use the 2in1 (ID) Copy feature to copy both
sides of an identification card onto one page,
keeping the original card size.
Copy an identification card only to the
extent permitted under applicable laws.
For more information, see the Product
Safety Guide.
1
(For MFC models)
Press (COPY).
2
Place an identification card face down
near the upper left corner of the scanner
glass.
1
1 0.16 in. (4.0 mm) or greater (top,
left)
3
Press 2 in 1 (ID) Copy.
4
Do one of the following:
26
For MFC models
Use the dial pad to enter the number
of copies you want.
For DCP models
Press a or b to enter the number of
copies you want.
5
Press Start.
The machine scans one side of the
identification card.
6
After the machine has scanned the first
side, turn over the identification card.
7
Press Start to scan the other side.
4
Copy
27
Scan from Your
Computer (Windows
®
)
There are several ways you can use your
computer to scan photos and documents on
your Brother machine. Use the software
applications provided by Brother, or use your
favorite scanning application.
Save Scanned Documents
and Photos to a Folder as a
PDF File Using
ControlCenter4 Advanced
Mode (Windows
®
)
Scan documents and save them to a folder on
your computer as PDF files.
1
Load your document.
2
Click Start > All Programs >
Brother > Brother Utilities, and then
click the drop-down list and select your
model name (if not already selected).
Click SCAN in the left navigation bar,
and then click ControlCenter4. The
ControlCenter4 application opens.
3
When you open the ControlCenter4
application at the first time, select the
display mode.
4
Click the Scan tab.
5
Scan
28
5
Click the File button.
The scan settings dialog box appears.
6
Change the scan settings if needed, and
then click Scan.
The machine scans the document and
saves the file in the folder you have
selected. The folder opens
automatically.
For more information, see the Online
User's Guide: Scan from Your Computer
Scan Using the Scan
Button on Your Brother
Machine
Scan Using the Scan Button
on the Machine
1
Do one of the following:
Place the document face up in the
ADF.
(If you are scanning multiple pages,
we recommend using the ADF.)
Place the document face down on
the scanner glass.
2
Press (SCAN).
3
Press a or b to display the Scan to PC
option, and then press OK.
5
Scan
29
4
Press a or b to display the File option,
and then press OK.
5
If the machine is connected to a
network, press a or b to display the
computer where you want to send the
document, and then press OK.
6
Do one of the following:
To change the scan settings for this
document, press a or b to select Yes,
and then press OK. Go to the next
step.
To use the default scan settings,
press a or b to select No, and then
press OK. Press Start.
The machine starts scanning. If you
are using the machine's scanner
glass, follow the LCD instructions to
complete the scanning job.
In order to change scan settings,
Brother's Control Center software must
be installed on a computer connected
to the machine.
7
Select the scan settings you want to
change:
Scan Type
Resolution
File Type
Scan Size
Remove Bkg. Clr
(available only for the Color and
Gray options.)
8
Press Start.
The machine scans the document.
30
Before Faxing
Set Your Station ID
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
Set the machine to print your Station ID and
the fax's date and time at the top of each fax
you send.
1
Press (FAX).
2
Press Menu.
3
Press a or b to display the Initial
Setup option, and then press OK.
4
Press a or b to display the Station ID
option, and then press OK.
5
Enter your fax number (up to 20 digits)
using the dial pad, and then press OK.
6
Enter your telephone number (up to 20
digits) using the dial pad, and then press
OK.
If your telephone number and fax
number are the same, enter the same
number again.
7
Use the dial pad to enter your name (up
to 20 characters), and then press OK.
To enter text on your machine, see
Related Information: How to Enter Text
on Your Brother Machine
8
Press Stop/Exit.
(USA only) The Telephone Consumer
Protection Act of 1991 makes it unlawful for
any person to use a computer or electronic
device to send any message via a telephone
fax machine unless such messages clearly
contain, in a margin at the top or bottom of
each transmitted page, or on the first page of
the transmission, the date and time it is sent
and an identification of the business or other
entity or other individual sending the message
and the telephone number of the sending
machine or such business, other entity or
individual. To program this information into
your machine, see Set the date and time and
Set your Station ID.
NOTE
How to Enter Text on Your Brother Machine
on page 65
Related Information
6
Fax
6
Fax
31
Set Telephone Line
Compatibility for
Interference and VoIP
Systems
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
Problems sending and receiving faxes due to
possible interference on the telephone line
may be solved by lowering the modem speed
to minimize errors in fax transmission. If you
are using a Voice over IP (VoIP) service,
Brother recommends changing the
compatibility to Basic (for VoIP).
VoIP is a type of phone system that
uses an Internet connection, rather
than a traditional phone line.
1
Press Menu.
2
Press a or b to display the Fax option,
and then press OK.
3
Press a or b to display the
Miscellaneous option, and then press
OK.
4
Press a or b to display the
Compatibility option, and then press
OK.
5
Press a or b to display the High,
Normal, or Basic (for VoIP)
option, and then press OK.
Option Description
High
Select High to set the
modem speed at 33600
bps.
Normal
Select Normal to set the
modem speed at 14400
bps.
Option Description
Basic
(for
VoIP)
Select Basic (for
VoIP) to reduce the
modem speed to 9600 bps
and turn off Error
Correction Mode (ECM).
Unless interference is a
recurring problem on your
telephone line, you may
prefer to use it only when
needed.
To improve compatibility
with most VoIP services,
Brother recommends
changing the compatibility
setting to Basic (for
VoIP).
6
Press Stop/Exit.
Fax and Telephone Problems on page 52
Related Information
Receive Modes
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
Some receive modes answer automatically
(Fax Only Mode and Fax/Tel Mode). You may
want to change the Ring Delay before using
these modes.
Fax Only Mode
(Fax or Fax only in the Machine's Menu)
Fax Only Mode automatically answers
every call as a fax.
Fax/Tel Mode
(Fax/Tel in the Machine's Menu)
Fax/Tel Mode helps you manage incoming
calls, by recognizing whether they are fax
or voice calls and handling them in one of
the following ways:
Faxes will be received automatically.
32
Choose the Correct Receive Mode
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/MFC-L2705DW/MFC-L2707DW
The correct Receive Mode for you is determined by the external devices and telephone
subscriber services (Voice Mail, Distinctive Ring and so on) you will be using on the same line as
the Brother machine.
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term "Distinctive Ring" but different telephone companies may have other
names for this service such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring,
Ident-A-Ring, Ident-A-Call, Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate
Number Ringing. See Related Information: Distinctive Ring
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong
possibility that Voice Mail and the Brother machine will conflict with each other when receiving
incoming calls. See Related Information: Voice Mail
Will you be using a Telephone Answering Device on the same telephone line as your
Brother machine?
Your external telephone answering device (TAD) will answer every call automatically. Voice
messages are stored on the external TAD and fax messages are printed. Select External TAD
Mode as your receive mode. See Related Information: Connection of an External Telephone
Answering Device (TAD)
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Select Fax Only Mode as your
receive mode. See Related Information: Receive Modes
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Tel Mode is used when sharing the Brother machine and your telephone on the
same line. Select Fax/Tel Mode as your receive mode. See Related Information: Receive
Modes
Important Note: You cannot receive voice messages on either Voice Mail or an
answering machine if you selected the Fax/Tel Mode.
Do you expect to receive very few faxes?
Choose Manual Mode as your receive mode. You control the telephone line and must
answer every call yourself. See Related Information: Receive Modes
1
Press (FAX).
2
Press Menu.
34
3
Press a or b to display the Fax option, and then press OK.
4
Press a or b to display the Setup Receive option, and then press OK.
5
Press a or b to display the Receive Mode option, and then press OK.
If you cannot change the Receive Mode option, make sure the Distinctive Ring feature is
set to Off.
6
Press a or b to select the Fax only, Fax/Tel, External TAD, or Manual option, and
then press OK.
7
Press Stop/Exit.
Receive Modes on page 32
Voice Mail on page 40
Distinctive Ring on page 40
Connection of an External Telephone Answering Device (TAD) on page 40
Fax and Telephone Problems on page 52
Related Information
6
Fax
35
Set the F/T Ring Time
(Pseudo/Double-ring)
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
When you set the Receive Mode to Fax/Tel
Mode, if the call is a fax, your machine will
automatically receive it. However, if it is a
voice call, the machine will sound the F/T ring
(pseudo/double-ring) for the time you set in
the F/T Ring Time option. When you hear the
F/T ring, it means that a voice caller is on the
line.
The F/T Ring Time feature works when
you set Fax/Tel Mode as the Receive
Mode.
Because the F/T ring is made by the machine,
extension and external telephones will not
ring; however, you can still answer the call on
any telephone.
1
Press (FAX).
2
Press Menu.
3
Press a or b to display the Fax option,
and then press OK.
4
Press a or b to display the Setup
Receive option, and then press OK.
5
Press a or b to display the F/T Ring
Time option, and then press OK.
6
Press a or b to display how long the
machine will ring to alert you that you
have a voice call, and then press OK.
7
Press Stop/Exit.
Even if the caller hangs up during the
pseudo/double-ringing, the machine will
continue to ring for the set time.
36
Set the Number of Rings
Before the Machine
Answers (Ring Delay)
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
When somebody calls your machine, you will
hear the normal telephone ring sound. The
number of rings is set in the Ring Delay
option.
The Ring Delay setting sets the number
of times the machine rings before it
answers in the Fax Only Mode and the
Fax/Tel Mode.
If you have external or extension
telephones on the same line as the
machine, keep the Ring Delay setting
of 4.
1
Press (FAX).
2
Press Menu.
3
Press a or b to display the Fax option,
and then press OK.
4
Press a or b to display the Setup
Receive option, and then press OK.
5
Press a or b to display the Ring Delay
option, and then press OK.
6
Press a or b to select the number of
rings you want the line to ring before the
machine answers, and then press OK.
7
Press Stop/Exit.
If you select 00, the machine will answer
immediately and the line will not ring at all
(available only for some countries).
6
Fax
37
Store Numbers
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
Store fax and telephone numbers in the
machine for quick dialing and broadcasting
faxes to groups. When you dial a stored
number, the LCD displays the number.
If you lose electrical power, the Address
Book numbers that are in the machine's
memory will not be lost.
Store One Touch Dial
Numbers
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
You can store eight One Touch Dial numbers
on the four One Touch buttons. To access
One Touch Dial Numbers 5 to 8, hold down
Shift as you press the One Touch button.
1
Press
(FAX).
2
Press the One Touch button where you
want to store the number.
If a number is not stored there, the LCD
displays Register Now?.
3
Press 1 to select Yes.
4
Enter the telephone or fax number (up
to 20 digits), and then press OK.
5
Do one of the following:
Enter the name using the dial pad (up
to 15 characters), and then press
OK.
To store the number without a name,
press OK.
Store Speed Dial Numbers
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
Use the Speed Dial numbers to store up to
200 numbers with a name.
1
Press (FAX).
2
Press twice and enter a three-digit
Speed Dial code (001 - 200).
If a number is not stored there, the LCD
displays Register Now?.
3
Press 1 to select Yes.
4
Enter the telephone or fax number (up
to 20 digits), and then press OK.
5
Do one of the following:
Enter the name using the dial pad (up
to 15 characters), and then press
OK.
To store the number without a name,
press OK.
Change or Delete One Touch
Dial Numbers
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
1
Press Menu.
2
Press a or b to display the Fax option,
and then press OK.
3
Press a or b to display the Address
Book option, and then press OK.
38
4
Press a or b to display the One Touch
Dial option, and then press OK.
5
Press the One Touch button you want to
change or delete.
6
Do one of the following:
To change the stored name and
number:
a. Press 1.
b. Edit the name and number:
To edit the stored name or
number, press d or c to move the
cursor to the character you want
to change, and then press Clear.
Enter the correct character, and
then press OK.
To delete the stored name and
number:
a. Press 2.
b. Press 1 to confirm.
To exit without making a change,
press Stop/Exit.
7
Press Stop/Exit.
Change or Delete Speed Dial
Numbers
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
You can change or delete Speed Dial Codes.
1
Press Menu.
2
Press a or b to display the Fax option,
and then press OK.
3
Press a or b to display the Address
Book option, and then press OK.
4
Press a or b to display the Speed Dial
option, and then press OK.
5
Enter the Speed Dial code you want to
change or delete, and then press OK.
6
Do one of the following:
To change the stored fax or
telephone number and name:
a. Press 1.
b. Edit the number and name:
To edit the stored number or
name, press d or c to move the
cursor to the character you want
to change, and then press Clear.
Enter the correct character, and
then press OK.
To delete the stored fax or telephone
number and name:
a. Press 2.
b. Press 1.
To exit without making a change,
press Stop/Exit.
7
Press Stop/Exit.
6
Fax
39
Telephone Services and External Devices
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/MFC-L2705DW/MFC-L2707DW
You may be able to use the following services and connections with your Brother machine.
These are summaries of ways to connect your machine. For details about each topic, see the
Online User's Guide.
Voice Mail
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
If you have voice mail service and your
Brother machine on the same line, they will
conflict with one another when receiving
incoming calls. If you want the Brother
machine to share a single line with your voice
mail, you must either put the Brother
machine's in Manual Mode or subscribe to
your telephone company’s Distinctive Ring
service.
Choose the Correct Receive Mode on
page 34
Related Information
Distinctive Ring
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
Distinctive Ring is a telephone-company
service that allows you to have two different
phone numbers on a single line. Each
telephone number has its own ring pattern.
You can program your Brother machine to
automatically receive faxes on one of the two
numbers.
Choose the Correct Receive Mode on
page 34
Related Information
Voice Over Internet Protocol
(VoIP)
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
VoIP is a phone system that uses an Internet
connection instead of a traditional telephone
line. Telephone providers frequently bundle
VoIP with Internet and cable services. Your
Brother machine may not work with some
VoIP systems. For more information, contact
your VoIP provider.
Connection of an External
Telephone Answering
Device (TAD)
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
Your Brother machine can automatically
receive faxes when it shares a line with an
external TAD. You must connect the TAD to
the jack labeled EXT. on the Brother machine
and set the machine's Receive Mode to
External TAD.
Choose the Correct Receive Mode on
page 34
Related Information
40
External and Extension
Telephones
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
You can connect a separate telephone to the
jack labeled EXT. on the Brother machine. If
you answer an incoming fax on the telephone,
you can make the machine receive it by
pressing * 5 1, or by pressing Fax Start, and
then choosing Receive. If you answer an
incoming fax on an extension telephone that
shares the line with the Brother machine, you
can transfer the fax to the machine by
pressing * 5 1.
6
Fax
41
Send and Receive a Fax Using Your Machine
Send a Fax
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
1
Press (FAX).
2
Do one of the following:
Place the document face up in the
ADF.
(If you are faxing multiple pages, we
recommend using the ADF.)
Place the document face down on
the scanner glass.
3
Enter the fax number.
Using the dial pad
Enter the fax number using the dial
pad.
Using the One Touch Buttons
Choose a contact stored on a One
Touch button.
Using the Speed Dial Codes
Enter the fax number by pressing
twice, and then enter the three-digit
Speed Dial code.
42
4
Press Start.
The machine scans and sends the
document.
If you placed the document on the
scanner glass, follow the instructions
in the table:
Option Description
Yes
To scan the next page,
press 1 to select the Yes
option, and then place
the next page on the
scanner glass.
Press OK to scan the
page.
No(Send)
When you have scanned
the last page, press 2 to
select the No(Send)
option (or press Start
again).
The machine sends the
document.
To stop faxing, press Stop/Exit.
6
Fax
43
Fax Using Your Computer (PC-FAX)
Send Faxes from Your
Computer
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
The Brother PC-FAX feature lets you send a
file, created in any application on your
computer, as a standard fax and even attach
a cover page.
For more information, see the Online User's
Guide: PC-FAX Overview (Macintosh)
1
From your application select File, and
then Print.
(The steps may vary depending on your
application.)
The Print dialog box appears.
2
Select the Brother PC-FAX.
3
Click OK.
The Brother PC-FAX user interface
appears.
4
Enter the recipient’s fax number.
a. Use your computer keyboard or click
the Brother PC-FAX user interface's
numeric keypad.
b. Click .
You can also select a stored number from
the Address Book.
5
Click Start.
Your document is sent to the Brother
machine and then faxed to the recipient.
Contact the application's vendor if you need
more support.
Receive Faxes on Your
Computer (Windows
®
only)
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/
MFC-L2705DW/MFC-L2707DW
Use Brother's PC-FAX software to receive
faxes on your computer, screen them, and
print only those faxes you want.
Even if you turn off your computer (at
night or on the weekend, for example),
your machine will receive and store your
faxes in its memory. The number of
received faxes that are stored in the
memory appears on the LCD.
When you start your computer and the
PC-Fax Receive software runs, your
MFC transfers your faxes to your
computer automatically.
For PC-Fax Receive to work, the PC-
FAX Receive software must be running
on your computer.
Before you can set up PC-Fax Receive,
you must install the MFL-Pro Suite
software on your computer. Make sure
your Brother machine is connected to
your computer and turned on.
If your machine displays an error and is
unable to print faxes from memory, use
PC-FAX to transfer your faxes to a
computer.
PC-Fax Receive is not available for
Macintosh.
44
1
Do one of the following:
(Windows
®
XP, Windows Vista
®
and
Windows
®
7)
Click Start > All Programs >
Brother > Brother Utilities.
Click the drop-down list and select
your model name (if not already
selected). Click PC-FAX Receive in
the left navigation bar, and then click
Receive.
(Windows
®
8)
Click (Brother Utilities), and
then click the drop-down list and
select your model name (if not
already selected).
Click PC-FAX Receive in the left
navigation bar, and then click
Receive.
2
Press Menu.
3
Press a or b to display the Fax option,
and then press OK.
4
Press a or b to display the Remote Fax
Opt option, and then press OK.
5
Press a or b to display the PC Fax
Receive option, and then press OK.
6
Press a or b to select the On option, and
then press OK.
The LCD displays a reminder to start the
PC-FAX Receive program on your
computer.
7
Press OK.
8
Press a or b to display <USB> or your
computer name, and then press OK.
9
Press a or b to select the On or Off
option for the Backup Print option,
and then press OK.
If you choose On, the machine will print
the fax at your machine before
transferring it to your computer so you will
have a copy.
10
Press Stop/Exit.
6
Fax
45
Use this section to resolve problems you may encounter when using your Brother machine.
Identify the Problem
Even if there seems to be a problem with your machine, you can correct most problems yourself.
First, check the following:
The machine's power cord is connected correctly and the machine's power is on.
All of the machine's orange protective parts have been removed.
Paper is inserted correctly in the paper tray.
The interface cables are securely connected to the machine and the computer.
Check the LCD or the machine's status in Status Monitor on your computer.
Find the Error Find the Solution
Using the Status Monitor
Double-click the icon in the task tray.
(Windows
®
) If you check Load Status
Monitor on Startup, the Status Monitor will
launch automatically each time you start your
PC.
A green icon indicates the normal stand-by
condition.
A yellow icon indicates a warning.
A red icon indicates an error has occurred.
A gray icon indicates the machine is
offline.
Click the Troubleshooting button to
access Brother's troubleshooting website.
A
Troubleshooting
46
Find the Error Find the Solution
Using the LCD
xxxxxxxxxx
Toner Low
1. Follow the messages on the LCD.
2. See the Online User's Guide: Error and
Maintenance Messages
3. Visit Frequently Asked Questions (FAQs)
on the Brother Solutions Center at
support.brother.com
Error and Maintenance Messages
The most common error and maintenance messages are shown in the table.
Error Message Cause Action
2-sided Disabled
(For automatic 2-sided
printing models)
The back cover of the
machine is not closed
completely.
Close the back cover of the machine
until it locks in the closed position.
Cartridge Error
Put the Toner
Cartridge back in
The toner cartridge is not
installed correctly.
Remove the toner cartridge and drum
unit assembly. Take out the toner
cartridge, and put it back in the drum
unit again. Reinstall the toner
cartridge and drum unit assembly in
the machine.
Document Jam
The document was not
inserted or fed correctly, or
the document scanned from
the ADF was too long.
Remove the jammed paper from the
ADF unit.
Drum End Soon
The drum unit is near the
end of its life.
Order a new drum unit before you get
the Replace Drum message.
A
Troubleshooting
47
Error Message Cause Action
Drum !
The corona wire on the
drum unit must be cleaned.
Clean the corona wire on the drum
unit.
The drum unit or the toner
cartridge and drum unit
assembly is not installed
correctly.
Put the toner cartridge in the drum
unit. Then reinstall the toner cartridge
and drum unit assembly in the
machine.
Jam 2-sided
(For automatic 2-sided
printing models)
The paper is jammed
underneath the paper tray
or the fuser unit.
Pull the paper tray and the 2sided
tray out completely, open the back
cover and then remove the jammed
paper. Close the back cover, and put
the paper tray and the 2-sided tray
firmly back in the machine.
Jam Inside
The paper is jammed inside
the machine.
Open the front cover and remove the
toner cartridge and drum unit
assembly. Pull out the jammed paper.
Close the front cover. If the error
message remains, press Start.
Jam Rear
The paper is jammed in the
back of the machine.
Open the fuser cover and remove the
jammed paper. Close the fuser cover.
If the error message remains, press
Start.
Jam Tray
The paper is jammed in the
paper tray.
Pull the paper tray out completely and
remove the jammed paper. Put the
paper tray firmly back in the machine.
Manual Feed
Manual was selected as
the paper source in the
printer driver when there
was no paper in the manual
feed slot.
Place paper in the manual feed slot.
48
Error Message Cause Action
No Paper
The machine is out of
paper, or paper is not
loaded correctly in the
paper tray.
Do one of the following:
Refill paper in the paper tray. Make
sure the paper guides are set to
the correct size.
Remove the paper and load it
again. Make sure the paper guides
are set to the correct size.
Make sure not to overfill the paper
tray.
No Toner
The toner cartridge is not
installed or is not installed
correctly.
Remove the drum unit and toner
cartridge assembly. Install the toner
cartridge in the drum unit correctly.
Reinstall the toner cartridge and drum
unit assembly in the machine. If the
problem continues, replace the toner
cartridge.
Print Unable XX The machine has a
mechanical problem.
(MFC-L2680W/MFC-L2685DW/
MFC-L2700DW/MFC-L2705DW/
MFC-L2707DW)
To prevent you from losing the
received fax data in the machine's
memory, transfer the data to
another Fax machine or to your
computer before turning off the
machine.
Press and hold to turn off the
machine, wait a few minutes, and
then turn it on again.
If the problem continues, contact
Brother Customer Service.
Contact Brother Customer Service
at:
1-877-BROTHER
(1-877-276-8437) (in USA)
www.brother.ca/support (in
Canada)
or to locate a Brother Authorized
Service Center, visit:
http://www.brother-usa.com/service
A
Troubleshooting
49
Error Message Cause Action
Replace Drum
It is time to replace the
drum unit.
Replace the drum unit.
The drum unit counter was
not reset when a new drum
was installed.
Reset the drum unit counter.
See the instructions included with the
new drum unit. For more information,
see the Online User's Guide::
Replace the Drum Unit
Replace Toner
The toner cartridge is at the
end of its life. The machine
stops all print operations.
While memory is available,
faxes are stored in the
memory.
Replace the toner cartridge with a
new one.
Scan Unable XX The machine has a
mechanical problem.
(MFC-L2680W/MFC-L2685DW/
MFC-L2700DW/MFC-L2705DW/
MFC-L2707DW)
To prevent you from losing the
received fax data in the machine's
memory, transfer the data to
another Fax machine or to your
computer before turning off the
machine.
Press and hold to turn off the
machine, and then turn it on again.
If the problem continues, contact
Brother Customer Service.
Contact Brother Customer Service
at:
1-877-BROTHER
(1-877-276-8437) (in USA)
www.brother.ca/support (in
Canada)
or to locate a Brother Authorized
Service Center, visit:
http://www.brother-usa.com/service
50
Error Message Cause Action
Self-Diagnostic
The temperature of the
fuser unit does not rise to a
specified temperature within
the specified time.
(MFC-L2680W/MFC-L2685DW/
MFC-L2700DW/MFC-L2705DW/
MFC-L2707DW)
To prevent you from losing the
received fax data in the machine's
memory, transfer the data to
another Fax machine or to your
computer before turning off the
machine.
Press and hold to turn off the
machine, wait a few seconds, and
then turn it on again. Leave the
machine idle for 15 minutes with
the power on.
The fuser unit is too hot.
Size Error DX
(For automatic 2-sided
printing models)
The paper size specified in
the printer driver and the
machine's menu are not
available for automatic 2-
sided printing.
Press Stop/Exit. Choose a paper size
supported by 2-sided printing.
Paper sizes available for automatic 2-
sided printing are Letter, Legal and
Folio.
The paper in the tray is not
the correct size and is not
available for automatic 2-
sided printing.
Load the correct size of paper in the
tray and set the tray for that paper
size.
Paper sizes available for automatic 2-
sided printing are Letter, Legal and
Folio.
Size mismatch
The paper in the tray is not
the correct size.
Load the correct size of paper in the
tray and set the size of paper to the
tray.
Toner Ended
The toner cartridge is at the
end of its life.
Replace the toner cartridge with a
new one.
Toner Low
If the LCD displays this
message you can still print.
The toner cartridge is near
the end of its life.
Order a new toner cartridge now so
you have it ready when the LCD
displays Replace Toner.
A
Troubleshooting
51
Fax and Telephone Problems
Related Models:
MFC-L2680W/MFC-L2685DW/MFC-L2700DW/MFC-L2705DW/MFC-L2707DW
If you cannot send or receive a fax, check the following:
1
Connect one end of the telephone line cord to the area labelled "LINE", and then connect
the other end of the telephone line cord directly to a telephone wall jack.
If you can send and receive faxes when the telephone line is directly connected to the fax,
the problem may be unrelated to the machine. Please contact your telephone service
provider for connection issues.
2
Check the receive mode.
See Related Information:
Receive Modes
Choose the Correct Receive Mode
3
Try changing the compatibility settings.
You may be able to send and receive faxes by lowering the connection speed.
For more information, see Related Information: Set Telephone Line Compatibility for
Interference and VoIP Systems
If the problem still is not resolved, turn the machine off, and then turn it on.
IMPORTANT
(MFC-L2680W/MFC-L2685DW/MFC-L2700DW/MFC-L2705DW/MFC-L2707DW)
To prevent you from losing the received fax data in the machine's memory, transfer the data to
another Fax machine or to your computer before turning off the machine.
Set Telephone Line Compatibility for Interference and VoIP Systems on page 32
Receive Modes on page 32
Choose the Correct Receive Mode on page 34
Related Information
52
Print or Scan Problems
If you cannot print or scan a document,
check the following:
1
All of the machine's protective parts
have been removed.
2
The interface cables are securely
connected to the machine and the
computer.
3
The printer or scanner driver has been
installed correctly.
To make sure the printer or scanner
driver is installed on your computer, see
the Online User's Guide: Other
Problems
4
(Scan problem only)
Confirm the machine is assigned with an
available IP address. (Windows
®
)
a. Do one of the following:
(Windows
®
XP)
Click Start > Control Panel >
Printers and Other Hardware >
Scanners and Cameras.
(Windows Vista
®
)
Click
> (Start) > Control Panel
> Hardware and Sound >
Scanners and Cameras.
(Windows
®
7)
Click (Start) > All Programs >
Brother > Brother Utilities.
Click the drop-down list and select
your model name (if not already
selected). Click SCAN in the left
navigation bar, and then click
Scanners and Cameras.
(Windows
®
8)
Click
(Brother Utilities), and
then click the drop-down list and
select your model name (if not
already selected). Click SCAN in the
left navigation bar, and then click
Scanners and Cameras.
b. Do one of the following:
(Windows
®
XP)
Right-click a scanner device, and
then select Properties. The Network
Scanner Properties dialog box
appears.
(Windows Vista
®
, Windows
®
7 and
Windows
®
8)
Click the Properties button.
c. Click the Network Setting tab to
confirm the machine's IP address.
Try printing with your machine. If the
problem still remains, uninstall and
reinstall the printer driver.
5
If the problem still remains after trying all
the above, try the following:
For a USB interface connection
Change the USB cable for a new
one.
Use a different USB port.
For a Wired Network connection
Change the LAN cable for a new one.
Use a different LAN port on your hub.
Make sure your machine's wired
connection is on.
For more information, see the Online
User's Guide: Select Your Network
Connection Type
For a Wireless Network connection
Confirm your machine's Wi-Fi light
status.
If the Wi-Fi light on your machine's
control panel is blinking, your
machine has not been connected to
the WLAN access point. Set up the
wireless network connection again.
If the Wi-Fi light on your machine's
control panel is off, the WLAN
A
Troubleshooting
55
WARNING
HOT SURFACE
The machine's internal parts will be extremely
hot. Wait for the machine to cool down before
touching them.
4
Pull out the jammed paper slowly.
5
Install the toner cartridge and drum unit
assembly into the machine.
6
Close the front cover.
Paper is Jammed in the 2-sided
Tray
Related Models:
DCP-L2520DW/DCP-L2540DW/MFC-L2685DW/
MFC-L2700DW/MFC-L2705DW/MFC-L2707DW
If the machine's control panel or the Status
Monitor indicates that there is a jam in the 2-
sided paper tray, do the following:
1
Leave the machine turned on for 10
minutes. This allows the internal fan to
cool the extremely hot parts inside the
machine.
2
Pull the paper tray completely out of the
machine.
3
At the back of the machine, pull the
2sided tray completely out of the
machine.
62
75


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