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Error and Maintenance Messages
The most common error and maintenance messages are shown in the table. For more detailed
information, see the Online User's Guide.
You can correct most errors and perform routine maintenance yourself. If you need more tips, go
to your model's FAQs & Troubleshooting page on the Brother Solutions Center at
support.brother.com.
(MFC-J985DW)
If the Touchscreen displays errors and your Android
device supports the NFC feature,
touch your device to the NFC logo on the control panel to access the Brother Solutions
Center and browse the latest FAQs from your device. (Your mobile telephone provider's
message and data rates may apply.)
Make sure the NFC settings of both your Brother machine and your Android
device are set
to On.
Error Message Action
B&W 1-sided Print
Only
Replace ink.
One or more of the colour ink cartridges have reached the end of their
lives.
Replace the ink cartridges.
For more information, see the Online User's Guide: Replace the Ink
Cartridges.
The machine will stop all print operations and you will not be able to
use the machine until you change to a new ink cartridge in the
following cases:
If you unplug the machine or take out the ink cartridge.
(Windows
®
) If you select Slow Drying Paper in the Basic tab of
the printer driver.
(Macintosh) If you select Slow Drying Paper in the Print Settings
drop-down list of the printer driver.
BT Call Sign On
(U.K. only)
BT Call Sign is set to On. You cannot change the Receive Mode from
Manual to another mode.
Set BT Call Sign to Off.
For more information, see the Online User's Guide: Enable the
Machine to Work with BT Call Sign (with Your External Telephone
only).
B
Troubleshooting
45
57


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Others manual(s) of Brother DCP-J785DW

Brother DCP-J785DW Installation Guide - English - 2 pages

Brother DCP-J785DW User Manual - English - 582 pages

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Brother DCP-J785DW User Manual - German - 600 pages

Brother DCP-J785DW User Manual - German - 92 pages

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Brother DCP-J785DW User Manual - Dutch - 590 pages

Brother DCP-J785DW User Manual - Dutch - 89 pages

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