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Troubleshooting
55
B
Cannot Detect Ink
Volume
If you are using non Brother Original
ink, the machine may not detect the
ink volume.
Replace the cartridge with a Brother
Original ink cartridge. If the error
message remains, contact Brother
customer service or your local
Brother dealer.
Cannot Print
Replace ink.
One or more of the ink cartridges
have reached the end of their life. The
machine will stop all print operations.
Replace the ink cartridges. (See
Replacing the ink cartridges
on page 46.)
Cover is Open. The scanner cover is not locked in the
closed position.
Lift the scanner cover, and then close
it again.
Make sure the USB cable (if used)
has been guided correctly through the
cable channel and out the back of the
machine.
The ink cartridge cover is not locked
in the closed position.
Firmly close the ink cartridge cover
until it locks into place.
Data Remaining in
Memory
Print data is left in the machine's
memory.
Press . The machine will cancel
the job and clear it from the memory.
Try to print again.
Document Jam/too
Long
(DCP-J752DW)
The document was not inserted or fed
correctly, or the document scanned
from the ADF was too long.
(See Using the ADF (DCP-J752DW)
on page 27.)
(See Document jam (DCP-J752DW)
on page 61.)
High Temperature The room temperature is too high. After lowering the room temperature,
allow the machine to cool down to
room temperature. Try again later.
Hub is Unusable.
(DCP-J752DW)
A hub or USB Flash drive with hub
has been connected to the USB direct
interface.
Hubs, including a USB Flash drive
that have a hub built in, are not
supported. Unplug the device from
the USB direct interface.
Error Message Cause Action
63


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Others manual(s) of Brother DCP-J752DW

Brother DCP-J752DW Installation Guide - English - 30 pages

Brother DCP-J752DW User Manual - English - 92 pages

Brother DCP-J752DW Installation Guide - German - 30 pages

Brother DCP-J752DW User Manual - German - 103 pages

Brother DCP-J752DW User Manual - German - 131 pages

Brother DCP-J752DW Installation Guide - Dutch - 30 pages

Brother DCP-J752DW User Manual - Dutch - 98 pages

Brother DCP-J752DW User Manual - Dutch - 123 pages

Brother DCP-J752DW Installation Guide - French - 30 pages

Brother DCP-J752DW User Manual - French - 126 pages

Brother DCP-J752DW User Manual - French - 99 pages


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