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Error Message Action
Paper Size
Mismatch
1. Check that the paper size you selected on the machine's display
matches the size of the paper in the tray.
For more detailed information, see the Online User's Guide:
Change the Paper Size and Paper Type.
2. Make sure you loaded the paper in the correct orientation and set
the paper guides at the indicators for your paper size.
For more detailed information, see the Online User's Guide: Load
Paper.
3. After you have checked the paper size and the paper orientation,
follow the LCD instructions.
If printing from your computer, make sure the paper size you selected
in the printer driver matches the size of paper in the tray.
For more detailed information, see the Online User's Guide: Print
Settings (Windows®) or Print Options (Mac).
Paper Tray not
detected
Slowly push the paper tray completely into the machine.
Paper or a foreign object has prevented the paper tray from being
inserted correctly.
Pull the paper tray out of the machine, and remove the jammed paper
or foreign object. If you cannot find or remove the jammed paper, see
the Online User's Guide: Printer Jam or Paper Jam.
Repetitive No
Paper Fed
Clean the paper pick-up rollers.
For more detailed information, see the Online User's Guide: Clean the
Paper Pick-up Rollers.
Replace Ink One or more of the ink cartridges have reached the end of their lives.
Replace the ink cartridges.
For more detailed information, see the Online User's Guide: Replace
the Ink Cartridges.
You can still scan even if the ink is low or needs to be replaced.
Touchscreen Init.
Failed
The touchscreen was pressed before the power on initialisation was
completed.
Make sure nothing is touching or resting on the touchscreen,
especially when plugging the machine in.
Debris may be stuck between the lower part of the touchscreen and its
frame.
Insert a piece of stiff paper between the lower part of the touchscreen
and its frame and slide it back and forth to push out the debris.
Tray Settings This message is displayed when the setting to confirm the paper type
and size is enabled.
To not display this confirmation message, change the setting to Off.
For more detailed information, see the Online User's Guide: Change
the Check Paper Size Setting.
BTroubleshooting
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  • Can this DCP-J1100DW scan 2-sided through the ADF? I bought it specifically for this purpose but i'm starting to think they sold me the wrong printer Submitted on 5-10-2022 at 04:01

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  • Where are and how do you open the ink cartridge to replace the ink Submitted on 15-9-2022 at 08:37

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  • My Brother printer DCP-J11000DW is set on Best for photo copy how do I change to normal? Submitted on 12-8-2022 at 06:05

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  • J 1100DW without the internet.
    The installation disc supplied does not work and this model of printer is not on any list Submitted on 6-3-2022 at 15:25

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Others manual(s) of Brother DCP-J1100DW

Brother DCP-J1100DW Installation Guide - English - 2 pages

Brother DCP-J1100DW User Manual - English - 646 pages

Brother DCP-J1100DW Installation Guide - German - 2 pages

Brother DCP-J1100DW Quick start guide - German - 34 pages

Brother DCP-J1100DW User Manual - German - 671 pages

Brother DCP-J1100DW Installation Guide - Dutch - 2 pages

Brother DCP-J1100DW Quick start guide - Dutch - 33 pages

Brother DCP-J1100DW User Manual - Dutch - 663 pages

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Brother DCP-J1100DW Quick start guide - French - 35 pages

Brother DCP-J1100DW User Manual - French - 672 pages


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