53168
73
Zoom out
Zoom in
Previous page
1/110
Next page
TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 7
If you are having difficulty with your machine
If you think there is a problem with your machine, check the chart
below and follow the troubleshooting tips.
The Brother Solutions Center offers latest FAQs and troubleshooting
tips.
Visit us at http://solutions.brother.com
DIFFICULTY SUGGESTIONS
Printing Difficulties
No printout Check the interface cable connection on both the machine and your
computer.
One or more ink cartridges are empty. (See Replacing the ink cartridges
on page 6-22.)
Check to see if the LCD is showing an error message. (See Error
messages on page 6-1.)
Poor quality print Check the print quality. (See Checking the print quality on page 6-12.)
Make sure the Printer Driver or Paper Type setting in the menu matches
the type of paper you are using. (For Windows
®
users, see Media Type
on page 1-5 in Software User’s Guide on the CD-ROM or for Macintosh
®
users, Media Type on page 8-3 in Software User’s Guide on the
CD-ROM.)
Make sure your ink cartridges are fresh. Cartridges remain fresh for up
to two years if kept in their original packaging, after that the ink may
become clogged. Cartridge expiration dates are printed on the package.
Try using the recommended types of paper. (See About paper on page
1-8.)
The recommended environment for your
machine
is between 20°C to 33°C.
White horizontal lines appear
in text or graphics.
Clean the print head. (See Cleaning the print head on page 6-11.)
Try using the recommended types of paper. (See About paper on page
1-8.)
If horizontal bands appear when using plain paper, use the ‘Enhanced
Normal Printing’ mode to help avoid banding on some types of plain
paper. In the printer driver ‘Basic’ tab, click ‘Settings’, and check
‘Enhanced Normal Printing’.
If you continue to have horizontal bands, change the Media Type
selection to ‘Slow Drying Paper’ in the printer driver ‘Basic’ tab to help
enhance the print quality.
The machine prints blank
pages.
Clean the print head. (See Cleaning the print head on page 6-11.)
Characters and lines are
stacked.
Check the printing alignment. (See Checking the printing alignment on
page 6-14.)
Printed text or images are
skewed.
Make sure the paper is loaded properly in the paper tray and the paper
side guide is adjusted correctly. (See How to load paper, envelopes and
post cards on page 1-13.)
73


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Brother DCP-315CN at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Brother DCP-315CN in the language / languages: English as an attachment in your email.

The manual is 1,93 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Brother DCP-315CN

Brother DCP-315CN Installation Guide - English - 33 pages

Brother DCP-315CN User Manual - German - 129 pages

Brother DCP-315CN Installation Guide - German - 35 pages

Brother DCP-315CN Installation Guide - Dutch - 35 pages

Brother DCP-315CN User Manual - Dutch - 113 pages

Brother DCP-315CN Installation Guide - French - 33 pages

Brother DCP-315CN User Manual - French - 112 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info