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TROUBLESHOOTING
178
b
Using the included touch pen, lightly touch the center
of each +, in order from 1 to 13.
c
Turn the main power to OFF, then turn it back to ON.
If the machine stops operating correctly, check the
following possible problems before requesting service.
You can solve most problems by yourself. If you need
additional help, the Brother Solutions Center offers the
latest FAQs and troubleshooting tips.
Visit us at “ http://s.brother/cpeaa/
”.
If the problem persists, contact your authorized Brother
dealer or the nearest Brother authorized service center.
Frequent Troubleshooting Topics
Detailed causes and remedies for common
troubleshooting topics are described below. Be sure to
refer to this before contacting your authorized Brother
dealer.
Upper Thread is Too Tight
Symptom
* The upper thread appears as a single continuous
line.
* The bobbin thread is visible from the right side of
the fabric. (Refer to the illustration below.)
* The upper thread has tightened up, and comes out
when pulled.
* The upper thread has tightened up, and wrinkles
appear in the fabric.
* The upper thread tension is tight, and the results do
not change even after the thread tension is adjusted.
1 Wrong side of fabric
2 Bobbin thread visible from right side of fabric
3 Upper thread
4 Right side of fabric
5 Bobbin thread
Only use the included touch pen to touch the
screen. Do not use a mechanical pencil, pin, or
other sharp object. Do not press too hard on the
screen. Otherwise, damage may result.
If you finish the screen adjustment and the screen
still does not respond, or if you cannot do the
adjustment, contact your authorized Brother
dealer.
TROUBLESHOOTING
Upper Thread is Too Tight
page 17
8
Tangled Thread on Wrong Side of
Fabric
page 17
9
Incorrect Thread Tension
page 17
9
Fabric is Caught in the Machine and
Cannot Be Removed
page 18
0
Untangling Thread from beneath the
Bobbin Winder Seat
page 18
2
a
b
c
d
e
180


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