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Error
Indicator
Power
Indicator
Machine Status
Load either the ADF or the Card Slot, whichever one you want to scan from.
Plastic Card Jam
Clear the card jam. Adjust the Card Slot Guide to fit the width of the plastic card before
inserting the card into the machine. If you inserted an embossed card, make sure to
insert it embossed side up, into the Card Slot.
Updating the Firmware
Firmware update in progress. Wait for the update to complete.
The Scheduled Maintenance counter has exceeded 5,000.
Confirm the remaining life in the Machine Info dialog box using Remote Setup.
If the Scheduled Maintenance counter has exceeded the limit, clean the machine
promptly. If you do not, document jams and paper feed problems may occur. After
cleaning the machine, reset the Scheduled Maintenance Counter using Remote Setup.
See Related Information:Clean the Scanner and Rollers.
The Pick Up Roller has been used more than 100,000 times.
The Separation Pad has been used more than 10,000 times.
Confirm the remaining life in the Machine Info dialog box using Remote Setup.
If the Pick Up Roller or Separation Pad have been exceeded their usage limit, replace
them and then reset the Roller Counter using Remote Setup. See Related
Information:Reset the Usage Counters.
Replace the Separation Pad.
See Related Information:Replace the Separation Pad.
Clean the Sensors.
See Related Information:Clean the Sensors.
For more information about errors, check your machine’s status in Brother iPrint&Scan (for Windows and
Mac).
Related Information
Troubleshooting
Service Call Indications
Document Jam
Reset the Usage Counters
Clean the Scanner and Rollers
Clean the Sensors
Replace the Pick Up Roller
Replace the Separation Pad
Brother iPrint&Scan for Windows and Mac
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