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Trouble shooting
The following troubleshooting guide may help you solving initial problems you may experience with this
device.
Problem Solution
Power bars do not light up when treatment window
is placed on the skin. Make sure the device is connected to an electrical
outlet. Press the gentle mode button (4) to activate
it.
Ensure both skin tone sensors are in full contact
with the skin. If needed, move the device in a way
that both skin tone sensors get skin contact.
The device doesn’t work on small areas. Use the precision head* (11) on small, hard-to-
reach areas (*if available).
Make sure both skin tone sensors are in contact
with the skin.
Flashing sequence slows down. Device is in heat-protection mode. To get back to
normal speed, allow device to cool down.
On the power bar, only the first LED illuminates
red. Invalid skin tone reading. Your skin is either too
light or too dark. The device will not flash.
Gentle mode indicator is flashing. Device is deactivated. Press the gentle mode
button to re-activate it.
First LED on power bars flashes red. Head (10 or 11) has been taken off. Re-attach it.
The power bars show an unfamiliar pattern of one
red LED shining along with individual white LEDs. Device error. Device will not operate.
Unplug and reconnect. If error persists, contact a
Braun Service Centre for repair.
All white LEDs flash. End of product lifetime. Maximum number of
flashes (300,000) has been reached.
The device is broken, cracked or appears
defective. Do not use if the handle, the base station or the
main cord is damaged. If you are in any doubt
about the safety or suspect it is damaged in any
way, you must not use it.
Disposal
The product contains recyclable electronic waste. To protect the environment, do not dispose of it
in the household waste, but take it to appropriate local collection points.
Subject to change without notice
Guarantee
We grant a 2 year guarantee on the product commencing on the date of purchase. Within the guarantee
period we will eliminate any defects in the appliance resulting from faults in materials or workmanship, free
of charge either by repairing or replacing the complete appliance at our discretion.
This guarantee extends to every country where this appliance is supplied by Braun or its appointed
distributor.
This guarantee does not cover: damage due to improper use, normal wear or use as well as defects that
have a negligible effect on the value or operation of the appliance. The guarantee becomes void if repairs
are undertaken by unauthorized persons and if original Braun parts are not used.
To obtain service within the guarantee period, hand in or send the complete appliance with your sales
receipt to an authorised Braun Customer Service Centre (address information available online at
www.service.braun.com).
For UK only:
This guarantee in no way affects your rights under statutory law.
91584520_Victoria_Pro3_Euro_01.indd 1891584520_Victoria_Pro3_Euro_01.indd 18 15.06.20 13:0615.06.20 13:06
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