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English
26
Troubleshooting
Troubleshooting
Problem:
There
are
strange
lines
on
the
scanned
image,
or
the
image
is
not
clear.
Solution:
Please
ensure
the
following:
Are
there
scratches
on
the
original,
or
is
the
original
clean?
Remove
any
stains
or
dust
from
the
original
before
scann
i
ng.
Has
the
scanner
been
used
for
a
long
period
of
time
without
clean
i
ng
and
calibration?
Refer
to
"Cleaning
the
scanner"
on
page
23
and
"Calibrating
the
scanner"
on
page
18
to
clean
and
cali
bra
te
the
scanner
and
t
hen
try
again.
Problem:
The
original
gets
stuck
halfway
in
the
feeding
slot.
Solution:
Press
t
he
Power
button.
The
scanner
will
back
out
the
original
so
you
can
remove
the
jammed
original
from
the
outpu
t
slot
Problem:
The
status
i
ndicator
blinks
rap
i
dly
and
no
scan
is
possible.
Solution:
Check
the
following:
Is
the
memory
card
inserted
properly
i
nto
the
memory
card
slot?
Re-inser
t
the
card
and
t
ry
again.
Is
the
SD
card
locked
(se
t
to
wri
t
e-protect)?
Unlock
the
card.
Is
the
memory
card
fu
ll
?
The
indicator
blinks
when
the
free
space
on
the
memory
card
is
below
1MB.
Use
ano
t
her
card
if
necessary.
Is
the
memory
card
in
NTFS
or
o
t
her
file
formats?
The
scanner
only
accepts
memory
cards
in
FAT
or
FAT32
f
ile
format.
Did
you
inser
t
the
next
original
before
the
scanning
process
of
the
previous
one
is
completed?
Power
off
and
then
on
the
scanner
and
try
again.
Make
sure
th
at
you
scan
the
next
original
only
after
the
scanning
process
of
the
previous
one
is
completed
Does
the
length
of
the
original
exceed
the
maximum
acceptable
size?
Refer
to
"Suitable
and
unsuitable
t
ypes
of
originals"
on
page
13
for
more
information.
29


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