31
EN6 / INCIDENTS THAT MAY OCCUR
Possible causes / Remedies
•
The cycle does not start
(1 and 2)
— You have not pressed the ”Start /Pause” button.
— There is no power to the machine:
- Check that the plug is correctly in the socket.
- Check the circuit breaker and the fuses.
— The water tap is shut off.
— The machine’s lid is not closed properly.
•
Heavy vibration during spin
(1 and 2)
— Your machine has not been correctly released:
- Check that all the transport material has been
removed (see “REMOVING THE TRANSPORT
CLAMPS”)
— The floor is not horizontal.
— Your machine is not stable on its four feet (see “
LEVELLING THE MACHINE”)
•
The washing is not spun or is insufficiently
spun
(1 and 2)
— You have selected a programme with no spin, for
example ”Drip-dry”.
— The spin safety system has detected poor
distribution of the washing in the drum:
- Untangle the washing and programme a new
spin.
•
The machine does not drain
(1 and 2)
— You have programmed ”Full drum stop”..
— The pump or the drain filter is blocked:
- Clean them (see “MAINTAINING YOUR
MACHINE”).
— The drain hose is kinked or squashed.
•
The lid does not open
(1 and 2)
— The programme has not yet finished.
The lid remains locked throughout the
programme.
•
You wish just to wash but a drying cycle
starts automatically
(2)
— You have programmed a drying cycle.
•
The drying cycle does not start
(2)
— You have not selected a drying time.
Points to be checked in the event of an incident occurring:
Possible causes / Remedies
•
The drum doors open too slowly (depending
on the model)
— Your machine has not operated for a long time.
— It is located in too cold a position.
— Detergent residue (powder) is blocking the
hinges.
- In all cases, everything returns to normal once
the doors have opened initially.
•
A pool of water forms around the machine
(1 and 2)
Warning:
First of all remove the electrical plug from
the socket and close the water tap. Then check
whether:
— The drain hose bracket is wrongly positioned in
the drain pipe.
— The water hose’s connections to the machine and
the tap are properly watertight:
- Check that the seals are in place and the
connections are tight.
•
Foam overflows (1 and 2)
— You have used too much detergent.
— You have not used a detergent designed for
washing machines:
- Drain and then programme several rinses. Then
restart the washing programme.
•
The washing is not as dry as you wish
(2)
— The drying programme selected is not suitable for
the type of textile placed in the machine (Pay
attention to the information provided on the labels
sewn on the clothes).
— The drying time selected is not suitable:
- For the level of dryness desired: increase or
reduce the drying time accordingly.
— The load of dried washing is greater than the
maximum authorised load (see “PROGRAMMES
TABLE”).
— The washing to be dried has not been spun
sufficiently.
(1) Washing machines (2) Washer-dryers
To keep your appliance in good working order, we recommend that you use Clearit household products.
Professional expertise for the general public
Clearit offers you professional products and adapted solutions for the daily upkeep of your household and
kitchen appliances.
You may find them in conventional retail outlets, along with a complete line of by-products and consumables.
