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Assembly / Owner’s Manual
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Troubleshooting
Condition/Problem 7KLQJVWR&KHFN Solution
1RGLVSOD\SDUWLDOGLVSOD\XQLW
will not turn on
Check electrical (wall) outlet 0DNHVXUHXQLWLVSOXJJHGLQWRDIXQFWLRQLQJZDOORXWOHW7HVWWKHRXWOHWZLWKD
known functioning device such as a lamp.
Check connection at front of unit &RQQHFWLRQVKRXOGEHVHFXUHDQGXQGDPDJHG5HSODFHSRZHUFRUGRUFRQ
nection at unit if either are damaged.
Check data cable integrity $OOZLUHVLQFDEOHVKRXOGEHLQWDFW,IDQ\DUHYLVLEO\FULPSHGRUFXWUHSODFH
cable.
Check data cable
FRQQHFWLRQVRULHQWDWLRQ
%HVXUHFDEOHLVFRQQHFWHGVHFXUHO\DQGRULHQWHGSURSHUO\6PDOOODWFKRQ
connector should line up and snap into place.
Check console display for
damage
Check for visual sign that console display is cracked or otherwise damaged.
5HSODFH&RQVROHLIGDPDJHG
Console Display ,I&RQVROHRQO\KDVSDUWLDOGLVSOD\DQGDOOFRQQHFWLRQVDUH¿QHUHSODFHWKH
Console.
If the above steps do not resolve the problem, contact Customer Service (if
LQVLGH86&DQDGDRU\RXUORFDOGLVWULEXWRULIRXWVLGH86&DQDGD
Unit operates but Contact Heart
5DWH+5QRWGLVSOD\HG
Sensor grip %HVXUHKDQGVDUHFHQWHUHGRQ+5VHQVRUV+DQGVPXVWEHNHSWVWLOOZLWK
relatively equal pressure applied to each side.
Dry or calloused hands 6HQVRUVPD\KDYHGLI¿FXOW\ZLWKGULHGRXWRUFDOORXVHGKDQGV$FRQGXFWLYH
HOHFWURGHFUHDPKHDUWUDWHFUHDPFDQKHOSPDNHEHWWHUFRQGXFW7KHVHDUH
DYDLODEOHRQWKHZHERUDWPHGLFDORUVRPHODUJHU¿WQHVVVWRUHV
If tests reveal no other issues, contact Customer Care for further assistance.
8QLWRSHUDWHVEXW7HOHPHWULF+5
not displayed
Chest Strap 6WUDSVKRXOGEH³32/$5®” compatible and uncoded. Make sure strap is
directly against skin and contact area is wet. Make sure the transmitter has
the curve oriented upward.
&KHFN8VHU3UR¿OH 6HOHFWWKH(GLW8VHU3UR¿OHRSWLRQIRUWKH8VHU3UR¿OH*RWRWKH:,5(/(66
+5VHWWLQJDQGPDNHVXUHWKDWWKHFXUUHQWYDOXHLVVHWWR21
Interference 7U\PRYLQJXQLWDZD\IURPVRXUFHVRILQWHUIHUHQFH790LFURZDYHHWF
5HSODFH&KHVW6WUDS ,ILQWHUIHUHQFHLVHOLPLQDWHGDQG+5GRHVQRWIXQFWLRQUHSODFHVWUDS
5HSODFH&RQVROH ,I+5VWLOOGRHVQRWIXQFWLRQFRQWDFW&XVWRPHU6HUYLFHLILQVLGH86&DQDGD
RU\RXUORFDOGLVWULEXWRULIRXWVLGH86&DQDGD
Speed display is not accurate Display set to wrong unit of
PHDVXUH(QJOLVK0HWULF
Change display to show correct units.
6SHHGGRHVQRWDGMXVWPDFKLQH
turns on and operates)
Check Console &KHFNIRUYLVXDOVLJQWKDW&RQVROHLVGDPDJHG5HSODFH&RQVROHLIGDPDJHG
/RZHUDQG8SSHU,2&DEOHV
(requires console removal)
$OOZLUHVLQWKHFDEOHVVKRXOGEHLQWDFW,IDQ\DUHFXWRUFULPSHGUHSODFH
cable.
'ULYH%HOW Check to be sure drive belt is around drive pulley and motor; inspect tension.
If the above steps do not resolve the problem, contact Customer Service (if
LQVLGH86&DQDGDRU\RXUORFDOGLVWULEXWRULIRXWVLGH86&DQDGD
,QFOLQHGRHVQRWDGMXVWPDFKLQH
turns on and operates)
Check Console &KHFNIRUYLVXDOVLJQWKDW&RQVROHLVGDPDJHG5HSODFH&RQVROHLIGDPDJHG
/RZHUDQG8SSHU,2&DEOHV
(requires console removal)
$OOZLUHVLQWKHFDEOHVVKRXOGEHLQWDFW,IDQ\DUHFXWRUFULPSHGUHSODFH
cable.
,QFOLQH$GMXVWHU$VVHPEO\
(requires cover removal)
%HVXUH,QFOLQH$GMXVWHU$VVHPEO\LVDWWDFKHGWR,QFOLQH0RWRUGULYHVFUHZ
If the above steps do not resolve the problem, contact Customer Service (if
LQVLGH86&DQDGDRU\RXUORFDOGLVWULEXWRULIRXWVLGH86&DQDGD
53


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