791913
46
Zoom out
Zoom in
Previous page
1/578
Next page
46 EN
TROUBLESHOOTING
TROUBLESHOOTING
Try these solutions first.
If you experience problems with the VB-S, try these solutions first:
Make sure the VB-S is connected to power.
Make sure any cables connected to the rear panel are securely
connected. See Cable Connections (Page21).
Check the status indicators. See Front Panel (Page27).
Make sure your mobile device supports
Bluetooth
connections.
Check for available VB-S software updates. See Update the Software
(Page45).
Move your
Bluetooth
device closer to the VB-S and away from any
interference or obstructions.
Adjust the volume on the VB-S, computer,
Bluetooth
device, or any
other audio sources. See Manage Audio Levels (Page39).
If you could not resolve your issue, see the table below to identify
symptoms and solutions to common problems. If you are unable to resolve
your issue, contact Bose customer service.
Visit: support.Bose.com/VB‑S
Problem What to Do
I hear music but
my computer is not
connected.
Check if the
Bluetooth
indicator is lit solid
white. If so, someone’s
Bluetooth
device may
already be paired with the VB-S. Press and
hold the
Bluetooth
button on the remote
control for 3seconds to disconnect it.
The sound is too
quiet or not audible
at all.
The volume may be too low. Raise the volume
using:
the VB-S remote control
your
Bluetooth
mobile device (if you are
using one)
your meeting software (speaker volume)
If you still hear no sound, make sure Bose
Videobar VB‑S is selected as the speaker in
your meeting software.
46


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Bose Videobar VB-S at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Bose Videobar VB-S in the language / languages: All languages as an attachment in your email.

The manual is 57.52 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info