Manual Bose SoundTouch Stereo JC Series II (page 28 of 36) (English)

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28 - English

Care and Maintenance

Problem What to do

Cannot hear an

AirPlay stream

• Ensure system and AirPlay device are connected to the same network.

• Ensure AirPlay device is playing; increase its volume.

• Ensure system is selected in the AirPlay menu of the device.

• Move AirPlay device away from possible interference and closer to the

wireless router or network access point.

Note: Proximity of the AirPlay device to the system is not important, only

to the wireless router or network access point.

SoundTouch

™

controller

response to

commands is

intermittent

• Replace the batteries.

• Move it a short distance and try again. In some buildings, you may

experience spots where the remote control will not operate effectively.

• Make sure the cord that connects the power supply to the

Acoustimass

module (which contains the remote antenna) is straight-

ened and separated from other power cords.

• Try moving the Acoustimass

module a few feet to see if this provides a

better response.

There is no

sound

• Make sure the Acoustimass

module is plugged into power, and the

wireless adapter is connected to the Bose link connector.

• Make sure the speaker cable plugs are pushed all the way into the

Jewel Cube

series II connectors.

• Make sure you have selected a source.

• Increase the system volume.

• Press the SoundTouch

™

controller screen to unpause the system.

Neither

speaker plays

• Make sure the Acoustimass

module is connected to AC (mains) power.

• Make sure the plug is inserted fully and the AC (mains) power outlet is

powered.

• Make sure content is selected via the SoundTouch

™

app.

• Disconnect the SoundTouch

™

wireless adapter cable from the

Acoustimass

module. Disconnect AC power from the Acoustimass

module for three minutes. Reconnect the SoundTouch

™

wireless

adapter. Reconnect power to the Acoustimass

module.

Only one

speaker plays

• Check wires connected to the speaker that does not play.

• Make sure the wires are in good condition and are ﬁrmly connected at

both ends.

One speaker

still does not

play

• Disconnect the wires from the speaker and from the Acoustimass

module. Disconnect the other cable from its speaker, and connect that

end of the cable to the speaker that does not play. If the speaker still

does not play, the problem may be in the speaker. If the speaker now

plays, continue checking for the source of the problem.

• Disconnect the same cable from the Acoustimass

module. Connect it

to the other output on the Acoustimass

module. If the speaker plays,

the problem may be in the original cable that was connected to

that speaker.

Right and left

stereo

channels are

heard on the

wrong

speakers

• Make sure the cable connected to the SPEAKER OUTPUTS L at the

ampliﬁer are connected to the speaker on the left in your listening area.

• Make sure the cable connected to the SPEAKER OUTPUTS R at the

ampliﬁer are connected to the speaker on the right in your

listening area.

Interference

• Make sure the speaker wires are ﬁrmly inserted in the back of the

speakers and on the Acoustimass

module connector panel.

• Make sure the SoundTouch

™

wireless adapter is away from metal

objects, other audio/video components, and direct heat sources.

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Others manual(s) of Bose SoundTouch Stereo JC Series II

Bose SoundTouch Stereo JC Series II User Manual - German - 36 pages

Bose SoundTouch Stereo JC Series II User Manual - Dutch - 36 pages

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Bose SoundTouch Stereo JC Series II Manual

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