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26 - 简体中文
故障诊断
如果扬声器出现问题:
将扬声器连接至交流(市电)电源插座。
接好所有连接线。
检查状态指示灯的状态(请参见第 21 )。
使扬声器和移动设备远离任何可能的干扰源(无线路由器、无线电话、电视、微波
炉等)
将扬声器放置到无线路由器或移动设备的建议范围内,以确保其能够正常工作。
若无法解决问题,请参见下表了解常见问题的症状和解决方法。若仍然无法解决问题,
请联系 Bose 客户服务处。
常见问题解决方法
下表列出了常见问题的症状和可能的解决方案。
症状 解决方案
扬声器设置期间无
响应
如果 Wi-Fi 指示灯或显示屏关闭:
在扬声器按钮触摸板上,按住
2 秒钟,然后松开。
在扬声器打开后,恢复设置。
按下电源按钮无法
启动扬声器
扬声器可能处于待机模式要唤醒扬声器,在扬声器按钮触摸板上,按
2 秒钟,然后松开。
无法完成网络设置 选择正确的网络名称并输入密码。
连接设备和扬声器到同一 Wi-Fi 网络。
将扬声器放置于路由器的范围之内。
开启所设置设备(移动设备或计算机)上的 Wi-Fi
关闭其他打开的应用程序。
如果使用电脑进行设置,请检查防火墙设置以确保 SoundTouch® 应用
程序和 SoundTouch® 音乐服务器是允许的程序。
重启移动设备或计算机和路由器。
重置扬声器(请参阅第 28 )。
如果您的路由器支持 2.
4GHz 5GHz 带宽,确保两个设备(移动设
备或计算机)和扬声器都连接至同一带宽。
卸载应用程序,重置扬声器(请参见第 28 页),并重新设置。
无法连接到网络 如果网络信息已更改,或要将扬声器连接至另一个网络,请参阅
14 页。
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