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English - 33
Problem What to do
Remote control
is inconsistent or
does not work
Match the + and – symbols on the batteries with the + and – mark-
ings inside the compartment (see page 17).
Replace the battery (see page 17).
Press the volume button on the remote control and see if the correct
source button flashes.
Remove the protective film from the console.
If using CEC:
- Point the remote control at the console.
- Use the Alternate On setting (see page 30).
- Disable CEC on your system (see page 30) and program the
remote to control your source (see page 22).
If you have programmed the remote to control your source:
- Point the remote control at the appropriate source.
- Ensure you have entered the correct code for your source’s brand.
- Program the remote with another code (see page 22).
System does not
sync with the
correct source /
selects the incor-
rect source after
delay (CEC)
Use the Alternate On setting (see page 30).
Disable CEC on your source (refer to your source owner’s guide for
more information).
Disable CEC on your system (see page 30) and program the
remote to control your source (see page 22).
CEC
inconsistent or
does not work
Use the Alternate On setting (see page 30).
Disable CEC on your source (refer to your source owner’s guide for
more information).
Disable CEC on your system (see page 30) and program the
remote control (see page 24).
Poor or distorted
sound
Remove all protective films from the system.
Secure all cable connections on the soundbar, TV, and connected
sources.
If you see the error message Cannot find Acoustimass:
- Plug in the Acoustimass
®
module.
- Pair the Acoustimass module with the console (see page 35).
If using the analog or connector, decrease the volume on your
source.
Factory reset the system (see page 35) and run the ADAPTiQ
®
audio calibration
(see page 19).
Intermittent sound Secure all cable connections on the soundbar, TV, and connected
sources.
Move system away from potential interference, such as a wireless
router, cordless phone, television, microwave, etc.
Toggle CEC between Alternate On and Default On (see page 30).
Care and Maintenance
33


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