704737
34
Zoom out
Zoom in
Previous page
1/614
Next page
34 - ENGLISH
Symptom Solution
Charging case
doesn’t charge
Check the case battery level by gently pressing the button on the
front of the case (see page 22). If needed, charge the case with the
supplied USB cable (see page 19).
Secure both ends of the USB cable.
If your charging case has been exposed to high or low temperatures,
let the case return to room temperature and then try charging again.
No sound Press play on your mobile device to make sure the audio track
is playing.
Place the headphones in the charging case to check the
headphone charging status (see page 25). If needed, charge
the headphones (see page 19).
Increase the volume on the headphones and mobile device.
Press the Bluetooth button to hear the connected mobile device.
Make sure you are using the correct device.
Move your mobile device closer to the headphones (30 ft. or 9 m) and
away from any interference or obstructions.
Use a dierent music source.
Connect a dierent mobile device (see page 30).
No sound from one
earbud
Place both earbuds in the charging case until they magnetically snap into
place, and the charging indicators blinks white. Then, remove earbuds.
Poor sound quality
Make sure that both headphones fit securely in your ear (see
page 17).
Use a dierent music source.
Try connecting another mobile device (see page 30).
Move your mobile device closer to the headphones (30 ft. or 9 m) and
away from any interference or obstructions.
Clear any debris or wax buildup from the earbuds and
headphone nozzles.
Make sure your headphones are connected over the correct Bluetooth
profile: Stereo A2DP. Check your device's Bluetooth/audio settings
menu to make sure the correct profile is selected.
StayHear
+ Sport
tips falling o
Securely attach the tips to the earbuds (see page 18).
Find your lost
earbuds
Use the Bose® Connect app to help locate your lost earbuds.
Note: The Find My Buds setting must be enabled in the Bose Connect
app before the earbuds are lost.
TROUBLESHOOTING
34


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Bose Soundsport Free at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Bose Soundsport Free in the language / languages: English, German, Dutch, Danish, French, Italian, Polish, Swedish, Spanish, Norwegian, Finnish as an attachment in your email.

The manual is 12,41 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info