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ENGLISH - 31
CARE AND MAINTENANCE
Problem What to do
Cannot play
Bluetooth
®
On your soundbar:
- Pair a device (see page 21).
- Clear the soundbar’s pairing list (see page 22).
- Try pairing a dierent device.
On your Bluetooth device:
- Turn o and on the Bluetooth feature.
- Remove the soundbar from the Bluetooth menu. Pair again.
- Use a dierent music source.
- Check your Bluetooth device for compatibility. Refer to your
Bluetooth device’s owner’s guide.
Increase the volume on the soundbar, your mobile device and
music source.
Ensure you are using the correct device.
If more than one Bluetooth device is connected, pause your streaming
device first.
Disconnect other Bluetooth devices when not in use.
See “Distorted sound” or “No sound.
Distorted sound
Secure cable connections on the soundbar and TV (or other
connected sources).
If the soundbar is connected to a TV output labelled VARIABLE (VAR),
reduce the TV volume.
Use alternate setup (see page 24).
If wall mounting the soundbar, adjust the audio (see page 32).
Unplug the power cord for at least one minute and reconnect.
Remote control
is inconsistent or
does not work
Check the batteries to see if they are installed properly or if they need to
be replaced (see page 32).
Point the remote control directly at the soundbar.
Check that the status indicator flashes when you press the remote
volume or mute button.
Unplug the power cord for at least one minute and reconnect.
Sound is coming
from the TV
Turn o your TV speakers (see page 15).
Mute or decrease the volume your TV.
Status indicator
is red
System error: Call Bose Customer Service. Refer to the contact sheet in the
carton.
31


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