791931
43
Zoom out
Zoom in
Previous page
1/46
Next page
TROUBLESHOOTING
43
|
ENG
SYMPTOM SOLUTION
Speaker doesn’t stream
audio using AirPlay
Make sure your speaker is powered on and in range
(see page 13).
Make sure your Apple device and your speaker are connected to
the same Wi-Fi network.
Update your Apple device.
Make sure the speaker is up-to-date (see page 37).
If you can’t find the AirPlay icon A in the music app you are
streaming from, stream audio from the Control Center.
For additional support, visit: https://www.apple.com/airplayhttps://www.apple.com/airplay
Speaker isn’t visible to
add to a nother
Bose account
Make sure sharing is enabled on the speaker using the
Bose Music app.
Make sure the speaker and your mobile device are connected to
the same Wi-Fi network.
Amazon Alexa
doesn’t respond
Make sure Alexa has been set up using the Bose Music app
(see page 20).
NOTE: The speaker must be set up and connected to your Wi-Fi
network using the Bose Music app.
Make sure you’re in a country where Alexa is available.
Make sure the Microphone o button n is not glowing red.
Tap n to turn on the microphone.
Make sure you say the name you assigned in the Bose Music app.
If multiple speakers have the same name, use the name assigned
in the Alexa app or change the name in the Bose Music app.
Alexa may not support your request. New features are added
periodically.
For additional support, visit:
https://www.amazon.com/usealexahttps://www.amazon.com/usealexa
43


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Bose Smart Speaker 500 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Bose Smart Speaker 500 in the language / languages: English as an attachment in your email.

The manual is 2.76 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Bose Smart Speaker 500

Bose Smart Speaker 500 User Manual - German - 46 pages

Bose Smart Speaker 500 User Manual - Dutch - 46 pages

Bose Smart Speaker 500 User Manual - French - 46 pages

Bose Smart Speaker 500 User Manual - All languages - 838 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info