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Bose Noise-masking Sleepbuds Manual

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PROBLEM WHAT TO DO
TROUBLESHOOTING
36
|
ENG
SYMPTOM SOLUTION
Sleepbuds™
don’t mask noise
eectively
Check that the sleepbuds™ are creating a seal in your ears to block
noise. Try speaking aloud. Your voice should sound mued. Shake
your head. The sleepbuds™ should stay secure.
Make sure that you’re placing the sleepbuds™ in your ears correctly.
Remember to rotate the sleepbud™ back and press the tip wing to
tuck it underneath your ear ridge (see page 18).
Make sure that you’re using the right size StayHear+ Sleep tip for
each sleepbud™ (see page 19). You may need a dierent size for
each ear.
In the Bose Sleep app, increase the volume of the current masking
sound. To be eective, the masking sound should be slightly louder
than the noise in your environment.
Try a dierent masking sound. No sound is equally eective in all
environments, so you should try each to find the one that’s most
eective for you.
Add new masking sounds using the Sound Library. In the Bose Sleep
app, tap the gear icon to access the Sound Library.
Sleepbuds™ don’t
receive Phone
Call Alerts
Make sure you have Phone Call Alerts enabled in the Bose Sleep app.
To enable Phone Call Alerts, tap the gear icon in the app.
Turn o Do Not Disturb on your mobile device. The sleepbuds™ follow
your device Do Not Disturb setting.
Your sleepbuds™ use Bluetooth Low Energy to connect to your
device and may periodically disconnect during the night. If you
receive a call when your sleepbuds™ are disconnected, you won’t
receive Phone Call Alerts.
StayHear+ Sleep
tips falling o
Securely attach the tips to the sleepbuds™ (see page 20).
Make sure that the sleepbuds™ are correctly oriented in the
StayHear+ Sleep tips. The Bose logo on the sleepbud™ should face
outwards and be right-side up, and both charging contacts should be
visible through the back of the tip (see page 20).
… 36 …


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