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RESOLUÇÃO DE PROBLEMAS
35
|
POR
SINTOMA SOLUÇÃO
O alto-falante não
está visível para
adicionar outra conta
da Bose
Verifique se o compartilhamento está ativado no alto-falante usando
o aplicativo Bose Music.
Verifique se o alto-falante e seu dispositivo móvel estão conectados
à mesma rede Wi-Fi.
A Amazon Alexa não
responde
Verifique se a Alexa foi configurada usando o aplicativo Bose Music
(consulte a página 18).
NOTA: O alto-falante deve ser configurado e conectado à rede Wi-Fi
usando o aplicativo Bose Music.
Verifique se você está em um país em que a Alexa está disponível.
Verifique se o botão Desligar microfone n não está aceso em
vermelho. Toque em n para ligar o microfone.
Diga o nome que você designou no aplicativo Bose Music. Se vários
alto-falantes tiverem o mesmo nome, use o nome designado no
aplicativo Alexa ou altere o nome no aplicativo Bose Music.
Para suporte adicional, acesse: worldwide.Bose.com/Support/HS500
RESTAURAR AS CONFIGURAÇÕES PADRÃO DO ALTO-
FALANTE
Restaurar as configurações de fábrica apaga todas as configurações de fontes, volume
e rede do alto-falante.
Pressione o botão Diminuir volume z e o botão AUX por 10 segundos, até a barra de
luz deslizar para o centro, pulsar duas vezes e depois esmaecer para preto.
Diminuir volume
Botão AUX
O alto-falante será reiniciado. Quando a restauração for concluída, a barra de luz
acenderá em âmbar sólido.
Restaurar as configurações de rede e áudio do alto-falante
Configure o alto-falante usando o aplicativo Bose Music (consulte a página 13).
409


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