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CARE AND MAINTENANCE
C
ARE AND MAINTENANCE
EnglishFrançais Español
Customer service
For additional help in solving problems, contact Bose
®
Customer Service. Refer to the
address sheet included with the system.
Product specifications
Power rating USA/Canada..................120VAC~ 50/60 Hz 300W
International...................220VAC-240VAC~ 50/60 Hz 300W
Japan.............................100VAC~ 50/60 Hz 300W
Dimensions Satellite speaker............8.85"H x 5.79"W x 3.83"D
(22.5 cm x 14.7 cm x 9.7 cm)
Acoustimass module.....8.58"H x 6.82"W x 16.74"D
(21.8 cm x 17.3 cm x 42.5 cm)
Control pod ...................2.46"DIA x 1.12"H
(6.3 cm x 2.9 cm)
Weight Satellite speaker............ 1.9 lb (0.85 kg)
Acoustimass module..... 18.3 lb (8.3 kg)
Control pod ................... 0.46 lb (0.21 kg)
Finish Acoustimass module..... Scratch-r
esistant, satin-finished vinyl
Satellite spea
kers .......... Painted polymer finish
Computer system recommendation
1 GHz, minimum, Pentium processor or equivalent
256 MB RAM, minimum
•USB 2.0
•Microsoft Windows
®
XP or later, or Mac OS
®
X 10.4.6 or later
A compatible 5.1 surroundsound decoder residing on your computer
I’m hearing clicks, pops,
and abnormal s
ounds on
my computer.
This may be caused by connecting the speaker system to your computer through a USB
hu
b. Disconnect the Companion
®
5 system USB cable from the hub and plug it into a
USB jack on your computer.
Sound from speakers is
not loud enough.
Increase the volume on your computer or other sound source.
System sounds “tinny,”
too much tre
ble.
Make sure right (R) and left (L) speakers are on the correct sides of your computer moni-
tor. Check the L and R markings on the speaker cord behind each speaker.
Make sure Bass Compensation control on the Acoustimass
®
module is not turned fully
counterclockwise.
One satellite speaker
does not play or
sounds
distorted.
Check all connections between the satellite
speakers, control pod, sound source and the
Acoustimass module. Make sure all plugs are fully inserted into the jacks on the module.
Make sure the speaker cord plug on the speaker in question is fully inserted into its jack
on the Acoust
imass module.
To determine if the problem is in the sound source or the Acoustimass module, connect a
different sound sour
ce to the control pod. If the Companion 5 speaker system operates
properly, the problem is in the original sound source. If the problem remains, then the
problem is in the Acoustimass module.
Check balance levels on your sound source.
Problem What to do
00.Comp5+MacOG.book Page 20 Thursday, December 13, 2007 10:14 AM
20


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